Learning & Development Trends & Challenges Learning and development is seen as important in the region, but the way its delivered is still predominantly by face to face interventions, hence maybe why companies still call it ‘Training’ rather than ‘Learning’ Also many companies are reducing their spend on training and not enough is being done to show the impact of training on the bottom line. Learning interventions can now be delivered in a myriad of ways, that are more tailored to the way people learn and the time they have available, such as e\blended\micro learning etc. which can have a great impact on what is learnt and applied, while saving on costs The attached presentation shows the way forward, so please go and try something different

1. BREAKFAST SESSION
LEARNING & DEVELOPMENT TRENDS IN THE
GCC
Wednesday 4th April
2018
Private & Confidential

2. Introduction
Academic
Publishing
Business
Intelligence
Global
Exhibitions
Knowledge
&
Networking
• FTSE 100 Listed Business, 8,000 Staff Worldwide, 150 Offices
•

3. Association Partners
G L O B A L P A R T N E R

4. 4
INFORMA THARAWAT
Public
Courses
Managed
Events
Conferences
& Expo
Consultancy
Customised
Training

5. Breakfast Session
LATEST TRENDS IN L&D AND ITS CHALLENGES IN THE REGION
LEARNING & DEVELOPMENT TRENDS IN THE GCC
TOM RAFTERY
Wednesday 4th April
2018
• Private & Confidential

6. Speaker : Tom Raftery
• 35+ years HR & L&D experience
• Extensive corporate experience: British Aerospace, British
Gas, Arc International
• Senior consulting experience: Arthur Andersen, Watson
Wyatt
• 20 years living and working in the region in both corporate
and consulting roles
• Certified trainer for CIPD and SHRM
• Worked with Informa for over 12 years

7. Setting the Scene – “Did you Know” Video

8. L&D Trends
What are you doing that is different in L&D in your
organisation?

9. L&D Trends
• Mobile Learning
• Growth of smartphones: over 2 billion
• Micro learning: bite size content when its needed
• Use live stream micro videos to catch users attention
• Example: Google Primer
• Social Learning
• Learning together: action learning
• Increasing due to distributed workforce on company social
media
• Millennials use social media as a means of learning
• Example: Facebook workplace
Your Training Edge 2017

10. L&D Trends
• Adaptive Learning
• Training delivered based on individuals preferences and
inputs
• Learning more targeted at a lower cost
• Low and average performers can improve their own
performance while high performers can sharpen their skills
• Example: Teaching
• Virtual Reality
• Learning will have an immersive experience
• Augmented reality can be used to create a real environment
for teaching complex concepts.
• Learners do not to be physically present
• Example: training surgeons to carry out operations
Your Training Edge 2017

11. L&D Trends
• Measuring effectiveness
• Calculating ROI of L&D
• Using technology to track performance and what the
employee delivers
• 360 assessment of employees to verify what they have
learnt
• Example: Success Factors
Your Training Edge 2017

12. Other L&D Trends
• Micro learning and use of super short video clips
• Gamification will enhance the learning experience
• Apprenticeships
• On the job training
• Gamification
• Action learning sets
• Integrate coaching with training
• On line learning: Udemy & Lynda

13. L&D Trends In the Middle East
• BYOD (bring your own device)
• Less need for hardware spend and can focus on content
• Problems of security, viruses etc
• 85% of companies says participants are happier while 74%
see enhanced productivity
• Upskilling HR
• Understand what the business needs & delivering it
• Focus more on data and analytics & track performance
• Use this to build ROI calculations
• Provides reliable data for senior management
ATD Middle East

14. L&D Trends In the Middle East
• Simulation training
• Use of equipment or computer based hands on training
• Common in oil and gas, manufacturing, medicine and heavy
industry
• Reduces training costs
• Reduce risks
• Blended learning
• Mixture of face to face and e-learning
• More adaptable, individualised and flexible
• Participants very positive
• Reduces training costs

15. L&D Trends In the Middle East
• Leadership training
• Companies still investing in training for existing and aspiring
managers
• Well established leadership programmes are 94% more
likely to have a positive financial impact
• Nearly 70% are more likely to have a positive impact on
competitive performance compared to other management
training: Talent Development Magazine

16. L&D Challenges
What are the L&D challenges faced in your
organisation?

17. L&D Challenges In the Middle East
• Lack of investment and drive to reduce costs
• Lack of involvement of line managers
• Not enough tracking on the value of training, after the
training intervention
• Struggle to build the business case for training & show its
value
• Managers and or employees are too busy for training
• Primarily focused on face to face learning, although its
changing
• Sometimes training seen as a bit of holiday
• Training needs analysis needs to improve

18. Questions?