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Strategic Human Resource
Management
An Introduction

Ms. Pooja Rahul Sharma
(Faculty of HRM)
HLCPE, Ahmedabad
“Strategy comes out of process of ascertaining
objectives of business unit, making necessary
changes in such objectives taking decisions in
respect of utilization of required resources, for
achieving objects & taking policy decisions
decisions to get resources,its use & its disposal”
Strategic Management-As per general opinion,
strategic management means strategic planning
implemented by the management for solution of
various problems arose in the area of production,
employees,& finance to the business unit.
Scope of Strategic Management
 To fix mission of the unit
 To make favourable internal environment
 Analysis & evaluation of External environment
 SWOT analysis to be made
 Selection of new alternatives to achieve mission

 To develop grand strategy
 To fix short-term annual targets
 To raise resources & facilities
 Evaluation & control on activities.
HR Strategy
 HR Strategy is concerned with two key elements

Determining the strategic objective
2. Developing a plan of action
1.
Strategic Human Resource
Management


Strategic Human Resource
Management is an approach relates to
decisions about the nature of
employment
relationship,recruitment,training,develop
ment,performance
management, reward,& employee
relationship.
Four Components of SHRM
An organization uses combination of
several resources Tangible & Intangible
resources
A) Physical capital resources
B) Organizational capital resources
C)

Human capital resources
Human resources as assets
HR are not
owned by firm

Value of HR
may decline

HR
Assets

Cannot be
duplicated

Can walk over
to other
organizations
The VRIO Framework
 VRIO framework a resource based view of an

organization determines the value of human
resources for the organization on the basis of four
criteria-value,rareness,imitability & organization.
Rarene
ss

Value

VRIO
Organiz
ation

Imitabili
ty
The Investment perspective of
Human Resource
 Factors Determining the investment orientation of

an organization
1. Management values
2. Attitude towards risk
3. nature of skills needed by employees
4. „utilitarian‟ or „bottom-line‟ perspective
5. availability of outsourcing
Evolution of SHRM
Personnel
Management

Human
Resource
Management
(early 1970s)

Strategic
Human
Resource
Management
(early 1980s)
Objectives of SHRM
 To ensure the availability of a skilled,commited, &

highly motivated workforce in the organization to
achieve sustained competitive advantage.
 To provide direction to the organization so that
both the business needs of the organization & the
individual & collective needs of its workforce are
met.
Difference b/w SHRM & Traditional
HRM
Traditional HRM

SHRM

Focus of activity

Employee relations

Partnership with internal
& external groups

Role of HR

Reactive & transactional Proactive &
transformational,
change leader

Initiative for change

Slow & not integrated
with larger issues

Fast,flexible &
systematic

Time Horizon

Short-term

Consider various time
frames

Control

Bureaucratic control

Organic control

Job design

Focused job design

Broad job design

Important investment

Capital,products,technol People & their
ogy & finance
knowledge skills &
abilities
Difference b/w SHRM & HR Strategy
SHRM

HR Strategies

• A general approach to strategic
management to HR
• Aligned with the organizational
intention with future directions
• Focus on long term people issue
• Defines the areas in which specific
HR strategies need to be developed
• Focus on macro concern such as
structure & culture
• Strategic HRM decisions are built
into strategic business plans

• Outcome of the general SHRM
approach.
• Focus on specific organizational
intentions about what needs to be
done.
• Focus on specific issues that
facilitate the achievement of
corporate strategy.
• Human resource strategy derived
from SHRM
Strategic FIT: A Conceptual
Framework
 The strategic fit proposes that if an organization

seeks to maximize its competitive advantage, it
must match its internal resources & skills with
opportunities available in the external
enviornment.
 Five types of Fit1. Best fit approach
2. Fit as contingency
3. Best Practice approach
4. Fit getalt
5. Fit as bundles.
Strategic FIT: A Conceptual
Framework
Best Fit Approach-This linkage is reffered
as external fit or vertical integration means the
linkage of HR strategies with business
strategies.
Bases of classification of HR Strategies:
 Different types of business strategies
 Stages in the business or product cycle
 Types & number of products
HR strategy classification
HR Practices corresponding to the
stages of an organization‟s life cycle
Life Cycle Stages

HR Practices

Start-up

• Flexible patterns of work
• Recruitment of highly motivated &
committed employees.
• Competitive pay
•Little formality

Growth

• More sophisticated recruitment &
selection
• Training & development
• Performance Mgmt process
• Reward systems
• Developing stable employee
relations

Maturity

• Attention to the control of labour
cost
• Focus on increasing productivity
• Control compensation

Decline

• Emphasis on rationalization of
Linking Business Strategy HR
Strategy
Business Strategy

HR Strategy

Cost Leadership

Utilization HR Strategy

Differentiation

Facilitation HR Strategy

Focus

Accumulation HR strategy
Miles & Snow‟s Classification of
Business Strategy with HR strategy
Dominant culture of organization
(Business Strategy)

HR strategy

Defenders
 Find change threatening
Favour strategies which
encourage continuity & security

 Bureaucratic approach
 Planned & regularly maintained
policies
 Build human resource

Prospectors
 Thrive on change
 Favour strategies of product or
market development

 Creative & flexible management
style
 Have high quality human resource
 Little opportunity for long term HR
planning.
 Emphasize on
recruitment,selection & performance
based compensation

Analyzers
 Seek to match new ventures
with the present business set-up
 These firms are followers- the

 Low level of monitoring &
coordination
 „Buy‟ as well as „Make‟ key human
resources
Other frameworks
 Golden & Ramanjuman(1985)-4 types of linkage

1. Administrative Linkage
2 .One way linkage
3. Two way linkage
4. Integrated Linkage
„HR Bundles‟ Approach
 In general terms the bundles approach is also

termed as internal fit or horizontal integration. The
purpose of bundling is to bring about coherence
b/w HR practises.Coherence exist when a
mutually reinforcing set of HR practices is
developed to contribute to the strategic objectives
of the organizations so that these practices
ensure the matching of resources to the needs of
organization & bring about the performance
quality.
Best Practice Approach
 This approach focus on the view that organizations

should adopt best practice irrespective of the context.
According to this view, superior management
practices are readily identifiable & are transferable
across organizations.
It contains employment security
 Selective hiring
 Team working
 High pay contingent
 Extensive training
 Reduction of status differences
 Information sharing
Distinctive Human Resources
Practices
HR
competencies

Outside
Development

Flexibility

Prospect
ors

Inside
selection
Outside
Development

Business
Strategies

Outside
Development
Established
Markets/niches
Inside selection

Defenders
Theoretical Perspectives of
SHRM

SHRM

Fit
Perspective

Functional
perspective

Economic
Perspective

Typological
perspective
Theoretical Perspectives of
SHRM
 Fit Perspective-match its internal resources & skills

with opportunities available in the external
environment.
 Functional Perspective-An organization performs
best when each departmental unit maximizes its
contributions limited to its unique area of expertise.
 Economic perspective- Human resources are a
unique & distinguishable source of competitive
advantage.
 Typological Perspective-Three distinct ‘types’ of
HR strategies
 Inducement
 Investment
 Involvement
SHRM Approaches: The Indian
Context
Three Major approaches to understanding people function developed in
India are presented-

Integrated
System Model
SHRM(Indian
context)

HRD
Framework
HRD as an
approach
Alternative HR Strategies
 Contract companies in manufacturing sector- The

use of contract workers has increased
significantly at the production sites in electric &
auto industries.
 Business Strategy of Contract firmsOperation
Workers’ Skill
Workers’ Skill
Management
Policy

Level
(Development
Type)

Level
(Acquisition
Type)

Contractormanaged type

Development/Cont
ractor-managed
type

Acquisition/Contra
ctor-managed type

Client Managed
type

Development/Clien Acquisition/Client
t Managed type
Managed type
Restructuring & SHRM in Healthcare
Organization
 The healthcare industry is in a growth mode & there is

high level of focus on healthcare cost. As the part of
strategy, the hospital industry is likely to engage in
downsizing & restructuring
 Steps involved in plan to restructuring of hospital
 Environmental scan prior to developing restructuring
activities.
 The environmental scan will result in defining the
business strategy
 Pre-structuring
 Re- structuring
 Post-restructuring
Competition related HRM changes in
the Retail Banking Industry







Since the mid-1990s,the retail banking divisions of
commercial banks are under pressure to change the
way they do business banks are faced with an
extremely competitive environment as well as threats
from non-banking institutions
Focus or Niche Strategy-the typical initiatives are
as follows:
being a „one-stop‟ financial service provider.
Aggressive selling to new customers
Aggressive cross selling of new products to existing
customers.
Establishing a presence in chosen geographical
markets.
Establishing alternative channels of delivery of

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Introduction to Strategic HRM

  • 1. Strategic Human Resource Management An Introduction Ms. Pooja Rahul Sharma (Faculty of HRM) HLCPE, Ahmedabad
  • 2. “Strategy comes out of process of ascertaining objectives of business unit, making necessary changes in such objectives taking decisions in respect of utilization of required resources, for achieving objects & taking policy decisions decisions to get resources,its use & its disposal” Strategic Management-As per general opinion, strategic management means strategic planning implemented by the management for solution of various problems arose in the area of production, employees,& finance to the business unit.
  • 3. Scope of Strategic Management  To fix mission of the unit  To make favourable internal environment  Analysis & evaluation of External environment  SWOT analysis to be made  Selection of new alternatives to achieve mission  To develop grand strategy  To fix short-term annual targets  To raise resources & facilities  Evaluation & control on activities.
  • 4. HR Strategy  HR Strategy is concerned with two key elements Determining the strategic objective 2. Developing a plan of action 1.
  • 5. Strategic Human Resource Management  Strategic Human Resource Management is an approach relates to decisions about the nature of employment relationship,recruitment,training,develop ment,performance management, reward,& employee relationship.
  • 7. An organization uses combination of several resources Tangible & Intangible resources A) Physical capital resources B) Organizational capital resources C) Human capital resources
  • 8. Human resources as assets HR are not owned by firm Value of HR may decline HR Assets Cannot be duplicated Can walk over to other organizations
  • 9. The VRIO Framework  VRIO framework a resource based view of an organization determines the value of human resources for the organization on the basis of four criteria-value,rareness,imitability & organization. Rarene ss Value VRIO Organiz ation Imitabili ty
  • 10. The Investment perspective of Human Resource  Factors Determining the investment orientation of an organization 1. Management values 2. Attitude towards risk 3. nature of skills needed by employees 4. „utilitarian‟ or „bottom-line‟ perspective 5. availability of outsourcing
  • 11. Evolution of SHRM Personnel Management Human Resource Management (early 1970s) Strategic Human Resource Management (early 1980s)
  • 12. Objectives of SHRM  To ensure the availability of a skilled,commited, & highly motivated workforce in the organization to achieve sustained competitive advantage.  To provide direction to the organization so that both the business needs of the organization & the individual & collective needs of its workforce are met.
  • 13. Difference b/w SHRM & Traditional HRM Traditional HRM SHRM Focus of activity Employee relations Partnership with internal & external groups Role of HR Reactive & transactional Proactive & transformational, change leader Initiative for change Slow & not integrated with larger issues Fast,flexible & systematic Time Horizon Short-term Consider various time frames Control Bureaucratic control Organic control Job design Focused job design Broad job design Important investment Capital,products,technol People & their ogy & finance knowledge skills & abilities
  • 14. Difference b/w SHRM & HR Strategy SHRM HR Strategies • A general approach to strategic management to HR • Aligned with the organizational intention with future directions • Focus on long term people issue • Defines the areas in which specific HR strategies need to be developed • Focus on macro concern such as structure & culture • Strategic HRM decisions are built into strategic business plans • Outcome of the general SHRM approach. • Focus on specific organizational intentions about what needs to be done. • Focus on specific issues that facilitate the achievement of corporate strategy. • Human resource strategy derived from SHRM
  • 15. Strategic FIT: A Conceptual Framework  The strategic fit proposes that if an organization seeks to maximize its competitive advantage, it must match its internal resources & skills with opportunities available in the external enviornment.  Five types of Fit1. Best fit approach 2. Fit as contingency 3. Best Practice approach 4. Fit getalt 5. Fit as bundles.
  • 16. Strategic FIT: A Conceptual Framework Best Fit Approach-This linkage is reffered as external fit or vertical integration means the linkage of HR strategies with business strategies. Bases of classification of HR Strategies:  Different types of business strategies  Stages in the business or product cycle  Types & number of products HR strategy classification
  • 17. HR Practices corresponding to the stages of an organization‟s life cycle Life Cycle Stages HR Practices Start-up • Flexible patterns of work • Recruitment of highly motivated & committed employees. • Competitive pay •Little formality Growth • More sophisticated recruitment & selection • Training & development • Performance Mgmt process • Reward systems • Developing stable employee relations Maturity • Attention to the control of labour cost • Focus on increasing productivity • Control compensation Decline • Emphasis on rationalization of
  • 18. Linking Business Strategy HR Strategy Business Strategy HR Strategy Cost Leadership Utilization HR Strategy Differentiation Facilitation HR Strategy Focus Accumulation HR strategy
  • 19. Miles & Snow‟s Classification of Business Strategy with HR strategy Dominant culture of organization (Business Strategy) HR strategy Defenders  Find change threatening Favour strategies which encourage continuity & security  Bureaucratic approach  Planned & regularly maintained policies  Build human resource Prospectors  Thrive on change  Favour strategies of product or market development  Creative & flexible management style  Have high quality human resource  Little opportunity for long term HR planning.  Emphasize on recruitment,selection & performance based compensation Analyzers  Seek to match new ventures with the present business set-up  These firms are followers- the  Low level of monitoring & coordination  „Buy‟ as well as „Make‟ key human resources
  • 20. Other frameworks  Golden & Ramanjuman(1985)-4 types of linkage 1. Administrative Linkage 2 .One way linkage 3. Two way linkage 4. Integrated Linkage
  • 21. „HR Bundles‟ Approach  In general terms the bundles approach is also termed as internal fit or horizontal integration. The purpose of bundling is to bring about coherence b/w HR practises.Coherence exist when a mutually reinforcing set of HR practices is developed to contribute to the strategic objectives of the organizations so that these practices ensure the matching of resources to the needs of organization & bring about the performance quality.
  • 22. Best Practice Approach  This approach focus on the view that organizations should adopt best practice irrespective of the context. According to this view, superior management practices are readily identifiable & are transferable across organizations. It contains employment security  Selective hiring  Team working  High pay contingent  Extensive training  Reduction of status differences  Information sharing
  • 25. Theoretical Perspectives of SHRM  Fit Perspective-match its internal resources & skills with opportunities available in the external environment.  Functional Perspective-An organization performs best when each departmental unit maximizes its contributions limited to its unique area of expertise.  Economic perspective- Human resources are a unique & distinguishable source of competitive advantage.  Typological Perspective-Three distinct ‘types’ of HR strategies  Inducement  Investment  Involvement
  • 26. SHRM Approaches: The Indian Context Three Major approaches to understanding people function developed in India are presented- Integrated System Model SHRM(Indian context) HRD Framework HRD as an approach
  • 27. Alternative HR Strategies  Contract companies in manufacturing sector- The use of contract workers has increased significantly at the production sites in electric & auto industries.  Business Strategy of Contract firmsOperation Workers’ Skill Workers’ Skill Management Policy Level (Development Type) Level (Acquisition Type) Contractormanaged type Development/Cont ractor-managed type Acquisition/Contra ctor-managed type Client Managed type Development/Clien Acquisition/Client t Managed type Managed type
  • 28. Restructuring & SHRM in Healthcare Organization  The healthcare industry is in a growth mode & there is high level of focus on healthcare cost. As the part of strategy, the hospital industry is likely to engage in downsizing & restructuring  Steps involved in plan to restructuring of hospital  Environmental scan prior to developing restructuring activities.  The environmental scan will result in defining the business strategy  Pre-structuring  Re- structuring  Post-restructuring
  • 29. Competition related HRM changes in the Retail Banking Industry      Since the mid-1990s,the retail banking divisions of commercial banks are under pressure to change the way they do business banks are faced with an extremely competitive environment as well as threats from non-banking institutions Focus or Niche Strategy-the typical initiatives are as follows: being a „one-stop‟ financial service provider. Aggressive selling to new customers Aggressive cross selling of new products to existing customers. Establishing a presence in chosen geographical markets. Establishing alternative channels of delivery of