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Bba i ecls_u-5_spoken english skills and body language
1. SPOKEN ENGLISH SKILLS AND BODY
LANGUAGE
Course – BBA
Subject – English Communication and Life Skills
Unit – V
2. Meaning of Self Introduction
• Self Introduction means when we tell people about ourselves.
• Self-introduction is when you tell people who you are, what
you do, what your interests are, where you are from, etc.
• Our Self Introduction can create a good first impression on
others.
• Self Introduction is telling about yourself to an audience,
interviewer, reader, etc.
• It is a formal presentation of one person to another or others.
3. • Definition: The act of
introducing or the state of
being introduced is called
Self Introduction.
• Self Introduction is essential
(important) in business,
academic and social world.
• If we can give an impressive
Self Introduction, it helps us
in our personal and
professional life.
4. Master the art of introducing yourself
• By keeping the below given points in mind, we can master
the art of introducing ourselves:
1) For giving a good self introduction, having positive self
image/concept is essential.
2) We should be confident.
3) We should understand that there is nothing to be scared
about.
4) Greeting should be friendly and polite.
5) Self Introduction should be brief; unless we are asked to
elaborate.
6) Remember the line between confidence and over
confidence, friendly and over friendly, never cross that
line.
5. 7) You should present yourself as a modest and
intellectual person.
8) Learn to be a good listener.
9) Practice and try to start a conversation. Learn
to break the ice smartly.
10)Speak clearly.
6. Self Introduction for classroom
• Read aloud:
• Specimen:
My name is Priyanka Patel.
I come from Mehsana. OR I am from Mehsana. OR I
belong to Mehsana.
There are four members in my family, my parents and
my younger/elder brother/sister.
I have completed HSC from C.N. Vidyalaya with 70%.
I am pursuing BBA, I am in the first year, Semester I.
My ambition is to become a an engineer/lecturer, etc.
7. Self Introduction in a speech
• Greeting:
• Good morning/afternoon sir/ma’am, and all my
dear friends.
• Today I am here to tell you about myself. OR I
would like to introduce myself.
• My name is Pooja Patel.
• I come from Mehsana. OR I am from Mehsana.
OR I belong to Mehsana.
• There are four members in my family including
me. My father is a farmer. My mother is a house
wife. My younger brother is a student.
8. • My hobby is listening to the music. OR My hobbies are
watching TV and surfing. OR In my free time I like to play
games on the computer.
• My strength is my family/ I am good at drawing/ hardworking.
• My weakness is my health/ I cannot speak fluent English/ I am
lazy / I am emotional.
• My ambition is to do MBA and join a good company/ become
a teacher/journalist.
9. What is Body Language?
• Body language is a form of mental and physical ability
of human non-verbal communication, consisting of
body posture, gestures, facial expressions, and eye
movements.
• Body language may provide clues (hints) as to the
attitude or state of mind of a person. For example, it
may indicate aggression, attentiveness, boredom,
relaxed state, etc.
• Body language is significant to communication and
relationships.
• Physical expressions like waving, pointing, touching and
slouching are all forms of nonverbal communication.
• The study of body movement and expression is
11. • Definition: Body Language - A type of
nonverbal communication that relies on body
movements to convey messages.
• Body language is a part of nonverbal
language.
• It includes gestures, facial expressions, etc.
• We frequently communicate both bodily and
verbally and an estimated 70% of what we
communicate may be nonverbal.
12. Body Language Flaws
1) Looking at the watch or
Checking Nails
• A strong sign of
boredom. Never glance at
the time when you’re
speaking with
someone. Likewise,
completely avoid the act of
inspecting your fingernails.
13. 2) Picking lint off of your clothes
• If you pick lint off of your clothes during a conversation,
especially in conjunction with looking downwards, most
people will assume that you disapprove of their ideas and/or
feel uneasy about giving them an honest opinion. Leave the
lint alone!
3) Touching Your Face During a Conversation
• Face touching, especially on the nose, is commonly
interpreted as an indication of deception. Also, covering up
the mouth is a common gesture people make when they’re
lying. Always keep your hands away from your face when
you’re speaking.
14. 4) Looking Down While in the Presence of Others
• Looking down in the presence of others usually indicates
disinterest. Sometimes it’s even interpreted as a casual sign
of arrogance. Always look straight ahead and make eye
contact when you see someone you know.
5) Foot or finger tapping
• This usually indicates stress, impatience, or boredom. Monitor
your habits and practice keeping your limbs at rest.
15. 6) Fidgeting with small objects
• Fidgeting is a clear sign of nervousness. Such as a pen, paper ball, or
paper. This is a sign of anxiety or nervousness. It can also be
interpreted as a lack of preparedness. Again, it’s always best to
keep your hands comfortably at rest when communicating with
others. When seated, avoid rapid leg-vibration.
7) Avoid hands in your pocket
• We put our hands in our pockets when we’re uncomfortable or
unsure of ourselves.
• Instinctually we tend to hide our hands when we’re nervous;
keeping your hands out in the open indicates confidence and shows
people you have nothing to hide.
17. 8) Crossing arms, legs and feet
• We should never cross our arms, legs and feet. It makes
people think you are less credible. Not only that, people
whose arms are crossed are telling others that they’re closed
off and not open to new ideas or opinions. It can also betray
that you’re uncomfortable with your size or weight: we
unconsciously try to cover the things we think aren’t “good
enough”. (Before I got my teeth straightened, I would always
put my hand over my mouth when I laughed.) Crossed legs
tend to indicate a degree of caution or disinterest, which can
be due to various reasons, ranging from feeling threatened, to
mildly insecure.
19. 9) Looking down while walking
• When you’re walking anywhere by yourself, it often feels natural
to lower your head slightly and watch your step, but this posture
communicates to others that you don’t want to engage in
conversation or interact. And if you’re not careful, you might get
into the habit of doing it all the time. Keep your chin up and your
eyes forward, when you’re walking.
10) Clasping hands, squeezing hands
• A person who does this is uncomfortable, maybe even nervous
or fearful. He’s trying to assure himself, “Everything’s going to be
alright.”
20.
21. Correct Body Language
1)Relaxed hands with open palms - This is often
associated with sincerity and openness.
2)Leaning forward slightly - This communicates
interest in what others have to say.
3)Make eye contact - If no eye contact is made, this
can signal deception (cheating/dishonesty) or
suspiciousness. Maintaining good eye contact
shows respect and interest in what they have to
say.
4)Sitting or standing upright with relaxed
shoulders and arms - This is good assertive body
language. While you are showing powerfulness
through standing upright, you are showing you
22. 5) Keep your arms out to the side of your body - This shows
you are not scared to take on whatever comes your way and
you meet things openly.
23. 6) Nod when they are talking - Nod once in a
while to signal that you are listening. But
don’t overdo it.
7) Don’t touch your face – it might make you
seem nervous and can be distracting for the
listeners or the people in the conversation.
24. Guidance for
Body Language while Speaking
1) Empty your hands - Put down anything you’re holding,
whether it be a pen, a book or your notes.
2) Keep your hands free – Let your hands be at your sides.
Never in your pocket.
25. 3) Steepling – Steepling is what you call palms that face each
other with just the fingertips touching. This is a display of
confidence and self-assurance.
3) Hands in the back - This is usually shows some amount of
confidence.
26. Knowing Correct Body Language
• Rubbing the palms together - Rubbing the
palms together is a way in which people non-
verbally communicate positive expectation.
27. • Hands clenched together
• This is a negative gesture, signaling
frustration.
28. Steepling –
Raised and Lowered
• This is a sign of positive and
confident body language.
• The Raised Steeple - The position
is normally taken when the
person is giving his opinions or
ideas and is doing the talking.
• The Lowered Steeple - The
position is normally used when
the person is listening rather than
speaking.
•
29. • Superiority/Confidence Gesture - This is a sign of confidence and
superiority.
• The hand gripping wrist gesture – This is a sign of frustration and
attempt to self control.
• The upper arm grip – This is a negative sign of anger and self control.
30. • Thumb Display – This is a negative gesture. It
is a sign of dominance and over
confidence/superiority.
31. • When the index finger points vertically up the cheek and the
thumb supports the chin, the listener is having negative or
critical thoughts about the speaker or his subject.
• This chin-stroking gesture is the signal that the listener is
making a decision or thinking or evaluating.
32. Standard arm cross gesture Fist showing hostile attitude
This is a negative sign showing
defensive and negative attitude.
Clenched fists indicate hostile and
negative attitude. It is also called as
‘Attacking Attitude’
33. • Partial Arm Cross Barrier –
• It tells that we are fearful. It is also a sign of lack of self
confidence. This gesture commonly used by people who stand
before a crowd to receive an award or give a speech.
34. • The American 4 Leg Lock Position
• This leg cross indicates argumentative or competitive attitude.
• It is normally seen in men who have a competitive nature.
• Using one or both hands, as a clamp on leg in American 4 Leg Lock
Position is a sign of a tough minded and stubborn person.
35. Standing Leg Cross Gestures
Crossed leg – standing position is a negative body language sign of closed mind.
Open Leg – standing position is a positive sign of body language of open mind.
37. • Glove Handshake - The glove handshake is also called the
Politician’s Handshake. The initiator tries to give the receiver the
impression that he is trustworthy and honest, but when this
technique is used on a person he has just met, it has the reverse
effect. The receiver feels suspicious and cautious about the
initiator’s intentions. The glove should only be used with people to
whom the initiator is well-known.
• The glove handshake is typical of public figures and politicians who
want to make an impression of honesty. During
this handshake, one person covers the other person's hand.
38. Do’s and Don’t of Body Language
Do’s Don’t
1) Maintain straight body posture while
sitting and standing.
Don’t lean forward or backward.
2) Maintain eye-contact confidently. Don’t look away or down when in a
conversation.
3) Sit with open feet and relaxed shoulders. Don’t cross your legs and sit.
4) Keep your hands to yourself. Keeping
your fist under your chin shows confidence.
Don’t keep your hands in your pockets or
pointing or make hand movements while
talking.
5) Keep your hands loose down or at your
side.
Don’t cross your hands.
6) Have control on yourself. Don’t fidget with something or the other.
39. Do’s Don’t
7) It is natural to pause when you speak. Don’t fill the air with umm, aah, and you
know.
8) Lift your feet while walking. Don’t drag your feet while walking.
9) Your handshake should be firm.
Maintain eye contact when you shake
hands.
Don’t keep your hand loose when you
shake hands. Lack of eye contact shows
lack of confidence.
10) Keeping ankles side by side shows
confidence.
Don’t keep your ankles crossed, it is a
negative sign.
40. General Conversations in English
• Conversation between two friends:
• Richa: Hi Geetika, how are you?
• Geetika: Hello Richa, I am fine, thank you, how
about you?
• Richa: I am not well.
• Geetika: What happened dear?
• Richa: Cold and cough. I have got a headache too.
• Geetika: Oh that’s sad, did you see the doctor?
• Richa: Yes, I am taking medicines too.
• Geetika: Good, take rest, get well soon.
41. • Conversation between two class mates:
• Mohan: Good morning Jimit, how are you this morning?
• Jimit: I am fit as a fiddle Mohan, how are you?
• Mohan: I am fine. Have you completed yesterday’s homework?
• Jimit: Partly, little bit is left. I have some doubts.
• Mohan: Oh okay. Let me know if you need help. I have done the
homework.
• Jimit: Sure. How is everyone at home?
• Mohan: Everyone is fine. How are your parents?
• Jimit: They are fine too. All the best for the new semester dear.
• Mohan: Thanks dear and wish you the same.
• Jimit: Thanks, see you later.
42. • Conversation between a teacher and a student:
• Teacher: Where is Krishna today?
• Ram: She is absent ma’am.
• Teacher: Why is she absent?
• Ram: She had gone for her sister’s wedding in Palanpur.
• Teacher: Okay. So are you all ready for the test?
• Ram: Yes ma’am.
• Teacher: Have you all completed writing notes?
• Ram: Yes ma’am, we are all through.
• Teacher: That’s nice. Submit your notes for checking tomorrow.
• Ram: Sure ma’am.
43. • Conversation between doctor and patient:
• Ram: Good morning doctor, I am not well.
• Doctor: Come and sit here.
• Ram: Doctor, I feel giddy. I don’t feel like eating at
all.
• Doctor: Since how long you are feeling so?
• Ram: Since day before yesterday.
• Doctor: Do you take a lot of water?
• Ram: No doctor, not much.
• Doctor: That’s not good. On an average every
individual should drink minimum 8 glasses of
44. • Doctor: Well! There are chances of building up kidney stones.
Water also lubricates our joints. It is also vital (important) for
digestion. We even need water to breathe. Our lungs must be
moist to take in Oxygen and give out Carbon Dioxide.
• Ram: Oh! I didn’t know this doctor.
• Doctor: Many people incur (gain) excess body fat by drinking
less water. Proper water intake is a key to weight loss.
• Ram: I will certainly take care doctor.
45. • Doctor: Remember, lack of water can lead to
dehydration, a condition that occurs when you don't
have enough water in your body to carry out normal
functions. Even mild dehydration can drain your energy
and make you tired and feel giddy.
• Ram: Yes doctor.
• Doctor: I am giving to medicine for immediate relief but
for future you need to change your habits.
• Ram: Sure doctor, I will. Thank you so much for your
consultation and advice.
46. • Telephonic Conversation:
• Vijaya: Hello, Can I speak to Maya?
• Pooja: Maya isn’t here right now, may I know who is
calling?
• Vijaya: My name is Vijaya. I am Maya’s class mate.
• Pooja: Okay, my name is Pooja, I am Maya’s room mate.
• Vijaya: When will she be back?
• Pooja: In a while. Can I take a message?
• Vijaya: No it’s okay, I will (I’ll) call back later. Thanks.
• Pooja: You are welcome dear. Bye.
• Vijaya: Bye.