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Introduction to Casino Industry Welcome to
Objectives ,[object Object],[object Object],[object Object]
Contents ,[object Object],[object Object],[object Object],[object Object],[object Object]
About Speaker Ram achandar  Siva CEO / HEAD OF CURRICULUM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THE MIRAGE LAS VEGAS
MGM GRAND CASINO RESORT LAS VEGAS
MGM GRAND CASINO RESORT LAS VEGAS
THE VENETIAN LAS VEGAS
THE VENETIAN LAS VEGAS
THE VENETIAN LAS VEGAS
NEW YORK, NEW YORK  LAS VEGAS
GENTING HIGHLANDS RESORT MALAYSIA
SANDS MARINA BAY  SINGAPORE
RESORTS WORLD AT SENTOSA  SINGAPORE
Overview of Casino Ops ,[object Object],[object Object],[object Object]
Overview of Casino Ops ,[object Object],[object Object],[object Object]
DIVISIONS OF IR IR CASINO HOTEL THEME-PARK or CONVENTIONS ADMIN FINANCE SECURITY MARKETING
CASINO DEPARTMENTS CASINO CASINO OPERATIONS TABLE GAMES SLOTS TREASURY CAGE OPS CHIPBANK SOFTCOUNT HARD COUNT CASINO MKTING VIP SERVICES BUSINESS DEVP HOSTING LOYALTY PROG CASINO HR TRAINING MANPOWER IT CASINO ADMIN PLANNING ANALYST CASINO SURVEILLANCE
CASINO ORGANIZATION President VICE PRESIDENT TABLE GAMES VICE PRESIDENT SLOTS OP SLOTS MANAGER CASINO MANAGER SLOTS  SHIFT MANAGER CASINO SHIFT MANAGER VICE PRESIDENT CASINO MARKETING VICE PRESIDENT SURVEILLANCE & SECURITY MKT & BUSS DEVP  MANAGERS SURVEILLANCE   MANAGER
Functions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Functions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FLOOR OPERATIONS Senior Vice President VICE PRESIDENT TABLE GAMES VICE PRESIDENT SLOTS OP SLOTS MANAGER CASINO MANAGER SLOTS  SHIFT MANAGER CASINO SHIFT MANAGER
CASINO TABLE GAMES SHIFT MANAGER FLOOR MANAGER PIT BOSS PIT SUPERVISOR INSPECTOR CROUPIER
CASINO MARKETING VICE  PRESIDENT CASINO HOST BUSINESS  DEVP MGR CRM MANAGER GUEST SERVICES STAFF MARKETING EXECUTIVES LOYALTY  PROGRAM STAFF EVENTS &  PROMOTIONS MGR EVENT  PLANNING EXCUTIVES
CASINO  ADMINISTRATION ADMIN FUNCTIONS CASINO TRAINING MGR CASINO MANPOWER & SCHEDULING MGR PURCHASING IT SUPPORT PLANNING TRAINING  EXECUTIVES TRAINERS ROSTERING EXECUTIVE SCHEDULING OFFICER
CASINO DEPARTMENTS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overview of Casino Ops ,[object Object],[object Object],[object Object],[object Object],[object Object]
Overview of Casino Ops ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overview of Casino Ops ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overview of Casino Ops ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overview of Casino Ops ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overview of Casino Ops ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overview of Casino Ops ,[object Object],[object Object],[object Object],[object Object],[object Object]
Theoretical Win ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Theoretical Win Theoretical Win & Basics of Casino Maths Fundamental Principles of the theory of Gambling 1. Decision making under certainty. Each specific strategy leads to a specific outcome. 2. Decision making under risk. Each specific strategy leads to one of a set of possible outcomes with known probability distributions. 3. Decision making under uncertainty. Each specific strategy has as its consequence a set of possible specific outcomes whose priori probability distribution is unknown or is meaningless.
Theoretical Win Theoretical Win & Basics of Casino Maths Fundamental Principles of the theory of Gambling There are no conventional games involving conditions of uncertainty without risk. Gambling theory, then is primarily concerned with decision making under conditions of risk.
Theoretical Win Theoretical Win & Basics of Casino Maths HOW CASINOS MAKE MONEY   HOUSE EDGE The mathematical advantage that the casino has over player in casino games is known as the House edge or Theoretical House Advantage.
Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE   Theoretical Win Since the potential win is calculated using a mathematical house edge which is derived from theory of probabilities, it remains theoretical win and not ‘actual win’.
Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE   formula 1 Theoretical Win (TW) = Total Drop x House Edge %
Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE   DROP  Is defined the total amount of wager placed by player or players at a game or all gaming tables of the casino. It’s called drop, as money, markers or warrants used to purchase the chips to wager are actually dropped into cash boxes at gaming tables upon the transaction of selling chips.
Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE   formula 2 Total Drop = Number of hands played x Average bet
Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE   HOLD The net amount of money a particular game takes in over a certain period of time.
Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE   Hold  =  Actual win Actual Drop
Theoretical Win ,[object Object],[object Object],[object Object],[object Object]
Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE   HOLD PERCENTAGE The ratio of money a particular game takes in to total chip purchases.
Profit Management Theoretical win & hold percentage as management tools Casino Profit ↑ = Win ↑= Total Drop↑ x House Edge %
Profit Management Theoretical win & hold percentage as management tools Win  ↑ = (Hands/hour  ↑ x  Duration  of play  ↑ x Average Bet ↑ ) x House Edge ↑  %
Casino Management Theoretical win & hold percentage as management tools ,[object Object],[object Object],[object Object],[object Object],[object Object]
Key Management Issue ,[object Object],[object Object],[object Object],[object Object]
Functions of Croupier ,[object Object],[object Object],[object Object],[object Object]
International Club Games Training Centre INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED © .2006. the world’s premier casino school
About us   INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED © .2006. ICG Training Center Pte Ltd incorporated in November 2005 The $1.2 M purpose built training centre was officially opened in June 2006 Certificate in Dealing Casino Games was offered to the public in mid-June 2006 The first batch of 43 full time and 60 part time students started class 24 th  July 2006 The only education centre approved to use gaming equipment in Singapore.
dedicated to develop professionals for the casino hospitality industry . vocational education courses place great emphasis on employability.  designed and delivered by casino professionals with collective experience of 75 years.   INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED © .2006. Let us groom you to be a casino professional
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED © .2006. ICG’s Team of Casino Professionals
ICG’s CASINOLAB
Certificate In  Dealing Casino Games ,[object Object],[object Object],[object Object],INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED.2006.
Certificate In  Dealing Casino Games ,[object Object],[object Object],[object Object],INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED.2006.
[object Object],[object Object],[object Object],[object Object],INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED.2006. Certificate In  Dealing Casino Games
[object Object],[object Object],[object Object],INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED.2006. Certificate in  Table Games Supervision
[object Object],[object Object],[object Object],[object Object],INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED.2006. Certificate in  Table Games Supervision
[object Object],[object Object],[object Object],[object Object],[object Object],INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED.2006. Certificate in Casino Management  (Floor Operations  )
[object Object],[object Object],[object Object],[object Object],INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED.2006. Certificate in Casino Management  (Floor Operations  )
Our Certificates ,[object Object],[object Object],[object Object],[object Object],INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED.2006.
[object Object],[object Object],[object Object],[object Object],[object Object],WHY A  CASINO CAREER
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Estimated Salary
Thank  You

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Introduction to Casino Industry by Ramachandar Siva

  • 1. Introduction to Casino Industry Welcome to
  • 2.
  • 3.
  • 4.
  • 6. MGM GRAND CASINO RESORT LAS VEGAS
  • 7. MGM GRAND CASINO RESORT LAS VEGAS
  • 11. NEW YORK, NEW YORK LAS VEGAS
  • 13. SANDS MARINA BAY SINGAPORE
  • 14. RESORTS WORLD AT SENTOSA SINGAPORE
  • 15.
  • 16.
  • 17. DIVISIONS OF IR IR CASINO HOTEL THEME-PARK or CONVENTIONS ADMIN FINANCE SECURITY MARKETING
  • 18. CASINO DEPARTMENTS CASINO CASINO OPERATIONS TABLE GAMES SLOTS TREASURY CAGE OPS CHIPBANK SOFTCOUNT HARD COUNT CASINO MKTING VIP SERVICES BUSINESS DEVP HOSTING LOYALTY PROG CASINO HR TRAINING MANPOWER IT CASINO ADMIN PLANNING ANALYST CASINO SURVEILLANCE
  • 19. CASINO ORGANIZATION President VICE PRESIDENT TABLE GAMES VICE PRESIDENT SLOTS OP SLOTS MANAGER CASINO MANAGER SLOTS SHIFT MANAGER CASINO SHIFT MANAGER VICE PRESIDENT CASINO MARKETING VICE PRESIDENT SURVEILLANCE & SECURITY MKT & BUSS DEVP MANAGERS SURVEILLANCE MANAGER
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. FLOOR OPERATIONS Senior Vice President VICE PRESIDENT TABLE GAMES VICE PRESIDENT SLOTS OP SLOTS MANAGER CASINO MANAGER SLOTS SHIFT MANAGER CASINO SHIFT MANAGER
  • 27. CASINO TABLE GAMES SHIFT MANAGER FLOOR MANAGER PIT BOSS PIT SUPERVISOR INSPECTOR CROUPIER
  • 28. CASINO MARKETING VICE PRESIDENT CASINO HOST BUSINESS DEVP MGR CRM MANAGER GUEST SERVICES STAFF MARKETING EXECUTIVES LOYALTY PROGRAM STAFF EVENTS & PROMOTIONS MGR EVENT PLANNING EXCUTIVES
  • 29. CASINO ADMINISTRATION ADMIN FUNCTIONS CASINO TRAINING MGR CASINO MANPOWER & SCHEDULING MGR PURCHASING IT SUPPORT PLANNING TRAINING EXECUTIVES TRAINERS ROSTERING EXECUTIVE SCHEDULING OFFICER
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39. Theoretical Win Theoretical Win & Basics of Casino Maths Fundamental Principles of the theory of Gambling 1. Decision making under certainty. Each specific strategy leads to a specific outcome. 2. Decision making under risk. Each specific strategy leads to one of a set of possible outcomes with known probability distributions. 3. Decision making under uncertainty. Each specific strategy has as its consequence a set of possible specific outcomes whose priori probability distribution is unknown or is meaningless.
  • 40. Theoretical Win Theoretical Win & Basics of Casino Maths Fundamental Principles of the theory of Gambling There are no conventional games involving conditions of uncertainty without risk. Gambling theory, then is primarily concerned with decision making under conditions of risk.
  • 41. Theoretical Win Theoretical Win & Basics of Casino Maths HOW CASINOS MAKE MONEY HOUSE EDGE The mathematical advantage that the casino has over player in casino games is known as the House edge or Theoretical House Advantage.
  • 42. Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE Theoretical Win Since the potential win is calculated using a mathematical house edge which is derived from theory of probabilities, it remains theoretical win and not ‘actual win’.
  • 43. Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE formula 1 Theoretical Win (TW) = Total Drop x House Edge %
  • 44. Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE DROP Is defined the total amount of wager placed by player or players at a game or all gaming tables of the casino. It’s called drop, as money, markers or warrants used to purchase the chips to wager are actually dropped into cash boxes at gaming tables upon the transaction of selling chips.
  • 45. Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE formula 2 Total Drop = Number of hands played x Average bet
  • 46. Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE HOLD The net amount of money a particular game takes in over a certain period of time.
  • 47. Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE Hold = Actual win Actual Drop
  • 48.
  • 49. Theoretical Win Theoretical Win & Basics of Casino Maths THEORETICAL WIN & HOLD PERCENTAGE HOLD PERCENTAGE The ratio of money a particular game takes in to total chip purchases.
  • 50. Profit Management Theoretical win & hold percentage as management tools Casino Profit ↑ = Win ↑= Total Drop↑ x House Edge %
  • 51. Profit Management Theoretical win & hold percentage as management tools Win ↑ = (Hands/hour ↑ x Duration of play ↑ x Average Bet ↑ ) x House Edge ↑ %
  • 52.
  • 53.
  • 54.
  • 55. International Club Games Training Centre INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED © .2006. the world’s premier casino school
  • 56. About us INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED © .2006. ICG Training Center Pte Ltd incorporated in November 2005 The $1.2 M purpose built training centre was officially opened in June 2006 Certificate in Dealing Casino Games was offered to the public in mid-June 2006 The first batch of 43 full time and 60 part time students started class 24 th July 2006 The only education centre approved to use gaming equipment in Singapore.
  • 57. dedicated to develop professionals for the casino hospitality industry . vocational education courses place great emphasis on employability. designed and delivered by casino professionals with collective experience of 75 years. INTERNATIONAL CLUB GAMES TRAINING CENTRE PTE. LTD,ALL RIGHTS RESERVED © .2006. Let us groom you to be a casino professional
  • 58.
  • 60.
  • 61.
  • 62.
  • 63.
  • 64.
  • 65.
  • 66.
  • 67.
  • 68.
  • 69.