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Marketing 101
Developing A Marketing Plan For Your Business
What should be in your project?
AGENDA
• Description of features
• Description of benefits
• Customer profile
• Competitive advantage
BOTTOM LINE
• What are you selling?
• Why should people care?
• Who is “the one” customer?
• Describe in detail your product or service
• Describe product or service features
• Explain the core benefits
• Identify your “one” customer
• Clarify your point of differentiation
• Write it up like a plan
WHAT SHOULD BE IN YOUR PROJECT?
• Service features
– What do you do?
– For whom?
– When do you offer your services?
– How often?
– How does someone order your service?
– Where are you located?
DESCRIBE YOUR SERVICE
Product Features
DESCRIBE YOUR PRODUCT
BENEFITS
• “The One” you will talk to
consistently
– Facts (live, income, gender)
– Preferences
(read, eat, watch, do)
• How does he/she behave?
– Fit in?
– Get ahead?
– Value family?
– Impulse?
– Life change?
WHO’S YOUR CUSTOMER?
CUSTOMER PROFILE
“Reason someone would buy your product
over the competitor’s on a regular basis.”
Combination of your
features, benefits, profile knowledge, and
BRAND
COMPETITIVE ADVANTAGE
COMPETITIVE ADVANTAGE
• Choose one or two close competitors
• What product or service do they have that’s similar?
• How would you convince a consumer to purchase your product/service over theirs?
STRUCTURE
• Start with an introduction
• Focus each paragraph on one idea at a time
• Transition between paragraphs
• End with a conclusion
Proofread your work and have someone else proofread it too!
QUESTIONS?

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Marketing 101: Developing a Marketing Plan for Your Business

  • 1. Marketing 101 Developing A Marketing Plan For Your Business
  • 2. What should be in your project? AGENDA • Description of features • Description of benefits • Customer profile • Competitive advantage
  • 3. BOTTOM LINE • What are you selling? • Why should people care? • Who is “the one” customer?
  • 4. • Describe in detail your product or service • Describe product or service features • Explain the core benefits • Identify your “one” customer • Clarify your point of differentiation • Write it up like a plan WHAT SHOULD BE IN YOUR PROJECT?
  • 5. • Service features – What do you do? – For whom? – When do you offer your services? – How often? – How does someone order your service? – Where are you located? DESCRIBE YOUR SERVICE
  • 8. • “The One” you will talk to consistently – Facts (live, income, gender) – Preferences (read, eat, watch, do) • How does he/she behave? – Fit in? – Get ahead? – Value family? – Impulse? – Life change? WHO’S YOUR CUSTOMER?
  • 10. “Reason someone would buy your product over the competitor’s on a regular basis.” Combination of your features, benefits, profile knowledge, and BRAND COMPETITIVE ADVANTAGE
  • 11. COMPETITIVE ADVANTAGE • Choose one or two close competitors • What product or service do they have that’s similar? • How would you convince a consumer to purchase your product/service over theirs?
  • 12. STRUCTURE • Start with an introduction • Focus each paragraph on one idea at a time • Transition between paragraphs • End with a conclusion Proofread your work and have someone else proofread it too!