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LEADERSHIP Presence 
Improve your leadership style 
Jlhopgood
You had me at hello
First 
impressions 
count 
Andi
People judge 
first on 
warmth 
then check your 
competence 
Andi
warmth 
first show 
Daniel Go
then 
strength 
...then
Strength vs warmth 
high strength 
low warmth warmth 
Strength 
low strength 
low warmth 
high strength 
high warmth 
low strength 
high warmth
Most leaders… 
show strength 
but not warmth… 
Great leaders show both 
warmth and strength 
or show warmth 
but not strength 
warmth 
Strength
Great & Poor Leaders 
• Think about a great leader. Where do they sit on 
the scale and why did you rate them that way? 
• Think about a very poor leader. Where do they sit 
on the scale and why? 
• Think about your last boss. Where do they sit on 
the scale? Why? 
• Where do you sit in terms of strength and warmth? 
Vinoth Chandar
Strength vs warmth 
fear and envy 
warmth 
Strength 
admiration 
contempt pity
Fear & Envy 
Strength 
warmth 
High strength low warmth 
Ambivalent feeling 
Some admiration there but jealous over 
possible competition etc
Pity 
Strength 
warmth 
Low competence high warmth 
Ambivalent feeling 
Like but don't want to associate with 
Don't have much to offer you
Contempt 
Strength 
warmth 
Low competence low warmth 
Strong feeling 
Disgrace or embarrassment will often see 
leaders fall from the fear to contempt field
Admiration 
Dalai Lama 
Mother Theresa 
Wonder Woman Strength 
High competence high warmth 
Strong feeling 
Elusive aura about them 
Sometimes idolised 
Not everyone sees leaders the same way 
Nelson Mandela 
warmth
Project warmth 
Most people look for warmth first 
They look for what benefits them 
Are you friend or foe? 
Lara Core
3 ways warmth 
warmth 
Ben Smith 
Smile - really smile from inside 
Validate feelings - listen and agree 
Use a confiding tone - smile in your voice
I've learned that 
people will forget 
what you said, 
people will forget 
what you did, 
but people will 
never forget how 
you made them feel. 
Maya Angelou 
“ 
“
3 ways strength 
Posture - not attention but at ease 
Power posing - use of space, presence 
Poise - control, stillness, channel energy 
strength 
Lin Mei
up routine 
Warm 
Visualise what winning feels like and use those 
poses 
In the moment you don't want to be thinking 
about the little things like where hands are etc 
(go practice in the change room) 
Doing this leaves cognitive space for what you 
need to be concentrating on 
Brings authenticity when you don't need to 
concentrate on these things 
Practice practice practice 
Hannah Geary Photography
Smile 
Ruud Onos
Smile 
Ruud Onos
Smile 
Ruud Onos
pose 
Power 
Ruud Onos
pose 
Power 
Ruud Onos
Power 
pose 
Ruud Onos
Shawn Rossi
Focus 
Steve Mishos
Why? 
Andi
Connecting with self by doing these 
activities opens up a connection that 
is a conduit to connecting to others 
Authenticity 
Jason Michael
Negative warmth 
Don’t blow it with one little 
slip up 
We are weighted much more 
on negative warmth than 
good warmth 
It takes longer to get over 
the one negative warmth 
incident 
While one very high 
competence stays with you 
a longer time 
Adam Foster
This is where people see importance 
of strength and warmth very sharply 
First, people appreciate when you 
own up to how much you screwed 
up (warmth) 
Second, determine to make things 
right again (strength) 
Crisis? 
Ruud Onos
Gender 
Complex not simple 
Usually as strength increases 
likeability for women 
decreases 
Feans
Gender 
Life is harder for women in 
balancing warmth and strength 
Don't be overly agreeable, don't 
overdo nods or agree all the 
time as women are sometimes 
socialised to do 
guigo.eu
Gender 
Show warmth through body 
signals not tasks 
Don’t be the one who always 
brings in the cookies 
Arielle Nadel
Gender 
! 
Know need to project strength 
but also need to keep up the 
warmth 
Need to do more to avoid bad 
side of both 
Ruud Onos
Gender 
More than anything else 
Be true to you 
Focus on your strengths 
Keep your eye on the goal 
Listen to your own inner voice 
Ruud Onos
What do powerful women 
have in common? 
Time: The 25 Most Powerful Women of the Past Century
powerful women 
care about others (warmth) 
vaibhav ahuja
powerful women 
believe in themselves (strength) Scott Swigart
powerful women 
believe in what they do (strength) Ruud Onos
great leaders 
display warmth & show strength Jlhopgood
“ 
Before you are a 
leader, success is 
all about growing 
yourself. When 
you become a 
leader, success is 
all about growing 
others. 
“ 
Jack Welch 
wikipedia commons
Want more? 
• Google Williams and Cuddys' ‘warmth and 
competence, how women and mothers are viewed’ 
• Read Harvard Business Review - http://hbr.org/ 
2013/07/connect-then-lead/ar/1 (great article) 
• Watch ‘Connect then lead webinar’: you need to 
register at Citrix online: http://news.citrixonline.com/ 
webinars/ and search Cuddy 
• Enjoy TED Talk by Amy Cuddy about power poses
Connect, 
then lead 
John Neffinger 
! 
Co-author 
“Connect , Then Lead” 
Amy J.C. Cuddy 
Associate Professor 
Harvard Business School 
Co-author 
“Connect , Then Lead” 
Sourced from:
edK 
20 
we help people 
this is me 
learn live grow 
so they can be more mindful, agile, creative
Thank you Flickr: 
Each slide links directly to the Flickr image 
Jlhopgood 
Andi 
Daniel Go 
Roberto Rizzatto 
Vinoth Chandar 
Lara Core 
Ben Smith 
Thank you too: 
Hannah Geary Photography 
Ruud Onos 
Shawn Rossi 
Steve Mishos 
Jason Michael 
Adam Foster 
Feans 
guigo.eu 
Areille Nadine Phtography 
vaibhav ahuja 
Scott Swigart 
wikipedia commons 
Lin Mei
Go! 
be awesome Ruud Onos

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Connect then lead

  • 1. LEADERSHIP Presence Improve your leadership style Jlhopgood
  • 2. You had me at hello
  • 4. People judge first on warmth then check your competence Andi
  • 5. warmth first show Daniel Go
  • 7. Strength vs warmth high strength low warmth warmth Strength low strength low warmth high strength high warmth low strength high warmth
  • 8. Most leaders… show strength but not warmth… Great leaders show both warmth and strength or show warmth but not strength warmth Strength
  • 9. Great & Poor Leaders • Think about a great leader. Where do they sit on the scale and why did you rate them that way? • Think about a very poor leader. Where do they sit on the scale and why? • Think about your last boss. Where do they sit on the scale? Why? • Where do you sit in terms of strength and warmth? Vinoth Chandar
  • 10. Strength vs warmth fear and envy warmth Strength admiration contempt pity
  • 11. Fear & Envy Strength warmth High strength low warmth Ambivalent feeling Some admiration there but jealous over possible competition etc
  • 12. Pity Strength warmth Low competence high warmth Ambivalent feeling Like but don't want to associate with Don't have much to offer you
  • 13. Contempt Strength warmth Low competence low warmth Strong feeling Disgrace or embarrassment will often see leaders fall from the fear to contempt field
  • 14. Admiration Dalai Lama Mother Theresa Wonder Woman Strength High competence high warmth Strong feeling Elusive aura about them Sometimes idolised Not everyone sees leaders the same way Nelson Mandela warmth
  • 15. Project warmth Most people look for warmth first They look for what benefits them Are you friend or foe? Lara Core
  • 16. 3 ways warmth warmth Ben Smith Smile - really smile from inside Validate feelings - listen and agree Use a confiding tone - smile in your voice
  • 17. I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. Maya Angelou “ “
  • 18. 3 ways strength Posture - not attention but at ease Power posing - use of space, presence Poise - control, stillness, channel energy strength Lin Mei
  • 19. up routine Warm Visualise what winning feels like and use those poses In the moment you don't want to be thinking about the little things like where hands are etc (go practice in the change room) Doing this leaves cognitive space for what you need to be concentrating on Brings authenticity when you don't need to concentrate on these things Practice practice practice Hannah Geary Photography
  • 29. Connecting with self by doing these activities opens up a connection that is a conduit to connecting to others Authenticity Jason Michael
  • 30. Negative warmth Don’t blow it with one little slip up We are weighted much more on negative warmth than good warmth It takes longer to get over the one negative warmth incident While one very high competence stays with you a longer time Adam Foster
  • 31. This is where people see importance of strength and warmth very sharply First, people appreciate when you own up to how much you screwed up (warmth) Second, determine to make things right again (strength) Crisis? Ruud Onos
  • 32. Gender Complex not simple Usually as strength increases likeability for women decreases Feans
  • 33. Gender Life is harder for women in balancing warmth and strength Don't be overly agreeable, don't overdo nods or agree all the time as women are sometimes socialised to do guigo.eu
  • 34. Gender Show warmth through body signals not tasks Don’t be the one who always brings in the cookies Arielle Nadel
  • 35. Gender ! Know need to project strength but also need to keep up the warmth Need to do more to avoid bad side of both Ruud Onos
  • 36. Gender More than anything else Be true to you Focus on your strengths Keep your eye on the goal Listen to your own inner voice Ruud Onos
  • 37. What do powerful women have in common? Time: The 25 Most Powerful Women of the Past Century
  • 38. powerful women care about others (warmth) vaibhav ahuja
  • 39. powerful women believe in themselves (strength) Scott Swigart
  • 40. powerful women believe in what they do (strength) Ruud Onos
  • 41. great leaders display warmth & show strength Jlhopgood
  • 42. “ Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others. “ Jack Welch wikipedia commons
  • 43. Want more? • Google Williams and Cuddys' ‘warmth and competence, how women and mothers are viewed’ • Read Harvard Business Review - http://hbr.org/ 2013/07/connect-then-lead/ar/1 (great article) • Watch ‘Connect then lead webinar’: you need to register at Citrix online: http://news.citrixonline.com/ webinars/ and search Cuddy • Enjoy TED Talk by Amy Cuddy about power poses
  • 44. Connect, then lead John Neffinger ! Co-author “Connect , Then Lead” Amy J.C. Cuddy Associate Professor Harvard Business School Co-author “Connect , Then Lead” Sourced from:
  • 45. edK 20 we help people this is me learn live grow so they can be more mindful, agile, creative
  • 46. Thank you Flickr: Each slide links directly to the Flickr image Jlhopgood Andi Daniel Go Roberto Rizzatto Vinoth Chandar Lara Core Ben Smith Thank you too: Hannah Geary Photography Ruud Onos Shawn Rossi Steve Mishos Jason Michael Adam Foster Feans guigo.eu Areille Nadine Phtography vaibhav ahuja Scott Swigart wikipedia commons Lin Mei
  • 47. Go! be awesome Ruud Onos