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Interview Analysis




Robert Ryder

LIS 630
Western Carolina University

 9,500 students

 Located 50 miles southwest of Asheville, NC

 Hunter Library is largest library in western North Carolina
Hardware and Software

 Library is on centralized campus network

 Has seven servers, one hosted on campus

 50+ public PCs maintained by library tech staff

 Staff of four including the head of library technology
  services

 They manage the library catalog, integrated library
  system, and other library software
Hardware and Software

 Uses Iliad for interlibrary loan and content DM platform

 Uses Sierra as its integrated library system

 Running Drupal experimentally

 Data server with 18 terabytes of space for digital archives
Technology Funding

 Library receives no dedicated library funding

 Shares funds from equipment budget

 Lack of funding leads to issues on PCs

 More troubleshooting required by staff
Outside Funding

 Library often seeks funding through grants

 Digital library office run mainly through grants

 Update of instruction lab funded through a grant
Technological Needs Assessment

 Perform LibQual survey every two years

 More assessment needed to determine needs
Computer Literacy

 Library does not teach computer skills

 Focuses on teaching research skills

 Instructs students on use of electronic indexes and
  databases

 Helps in understanding the nature of quality research
  materials
E-books

 The library has thousands of e-books available

 Loans Kindles

 It is unclear to what degree students are taking
  advantage of e-book availability
Technological Competencies

 With heavy dependence on technology, tech
  competencies are vital

 Technology as a tool and not an end in itself

 Additional training needed

 Increasing distance between library and general IT staff
Staying Current

 Uses Google Reader as an RSS aggregator

 Includes EduCause, Inside Higher Ed, and other
  publications

 Staff uses webinars

 Reads professional journals and blogs

 Use email listservs

 Use of listservs, RSS feeds, and blogs confirm WebJunction
  results
Projects

 Working to catch up in the area of digitization

 Working with other campus entities to start digitization
  programs

 Starting a data management program to keep the
  university up to date with changes in requirements of
  grant requests
Conclusion

 Funding issues are significant

 Uses grants to try to meet funding needs

 Technology managers must work to remain up to date in
  a rapidly developing field

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Assignment 1 presentation

  • 2. Western Carolina University  9,500 students  Located 50 miles southwest of Asheville, NC  Hunter Library is largest library in western North Carolina
  • 3. Hardware and Software  Library is on centralized campus network  Has seven servers, one hosted on campus  50+ public PCs maintained by library tech staff  Staff of four including the head of library technology services  They manage the library catalog, integrated library system, and other library software
  • 4. Hardware and Software  Uses Iliad for interlibrary loan and content DM platform  Uses Sierra as its integrated library system  Running Drupal experimentally  Data server with 18 terabytes of space for digital archives
  • 5. Technology Funding  Library receives no dedicated library funding  Shares funds from equipment budget  Lack of funding leads to issues on PCs  More troubleshooting required by staff
  • 6. Outside Funding  Library often seeks funding through grants  Digital library office run mainly through grants  Update of instruction lab funded through a grant
  • 7. Technological Needs Assessment  Perform LibQual survey every two years  More assessment needed to determine needs
  • 8. Computer Literacy  Library does not teach computer skills  Focuses on teaching research skills  Instructs students on use of electronic indexes and databases  Helps in understanding the nature of quality research materials
  • 9. E-books  The library has thousands of e-books available  Loans Kindles  It is unclear to what degree students are taking advantage of e-book availability
  • 10. Technological Competencies  With heavy dependence on technology, tech competencies are vital  Technology as a tool and not an end in itself  Additional training needed  Increasing distance between library and general IT staff
  • 11. Staying Current  Uses Google Reader as an RSS aggregator  Includes EduCause, Inside Higher Ed, and other publications  Staff uses webinars  Reads professional journals and blogs  Use email listservs  Use of listservs, RSS feeds, and blogs confirm WebJunction results
  • 12. Projects  Working to catch up in the area of digitization  Working with other campus entities to start digitization programs  Starting a data management program to keep the university up to date with changes in requirements of grant requests
  • 13. Conclusion  Funding issues are significant  Uses grants to try to meet funding needs  Technology managers must work to remain up to date in a rapidly developing field