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Navigating the Waters: Tips for the First Time Manager

  1. Navigating the Waters:! Tips for the First Time Manager! Robin Schooling, SPHR ! Silver Zebras, LLC! January 2014!
  2. “Most of what we call management consists of making it difficult for people to get their work done.” ! –Peter Drucker!
  3. getting work done through others !
  4. Manage Yourself! •  Discuss expectations with your manager! •  Clarify objectives! •  Prepare for continuous learning!
  5. “Rank does not confer privilege or give power. It imposes responsibility.” ! –Peter Drucker!
  6. you don’t know … what you don’t know !
  7. Prepare for Challenges! •  Transition from peer to leader! •  Making tough choices! •  Can you ‘take the heat?’ ! !
  8. 3 Components! •  Strengthen your personal skills! •  Develop a team focus! •  Build your organizational awareness!
  9. Personal Skills!
  10. The Reality of the Working Manager!
  11. Managing Priorities! •  Time management! •  Use technology wisely! •  Get clarity ! !
  12. it’s addition; not subtraction!
  13. Communication! •  Personal! •  Group! •  Remote!
  14. Human Resources! ! ! Payroll! ! Employee Relations! ! Compliance!
  15. Talent Management! Have a ‘talent mindset’ in all you do!!
  16. Style!
  17. Style! •  •  •  •  •  •  Authoritative Directive/Coercive Affiliative Democratic/Participative Pacesetting Coaching ! Hay/McBer!
  18. Team Focus!
  19. Delegation!
  20. Delegation: it still takes time! •  Build trust! •  Assign the work! •  Articulate the desired outcomes! •  Guide and support! •  Failure can provide an opportunity for learning!
  21. Performance Management! Continuous and Ongoing! !
  22. Your Role! •  Set expectations! •  Observe behavior! •  Give feedback! •  Hold people accountable!
  23. Organizational Awareness!
  24. Strategic Relationships! •  Targeted! •  Tentative! •  Transactional ! •  Trusted ! ! Berson/Stieglitz
  25. The Art of Influence!
  26. “The key to successful leadership today is influence, not authority.” –Ken Blanchard!
  27. 5 Easy Pieces! •  Establish trust ! •  Be genuine! •  Make others feel important! •  Be consistent! •  Reciprocate!
  28. Chart your Course!!
  29. Inspire and Engage!! •  Strengthen •  Develop •  Build your personal skills! a team focus! your organizational awareness!
  30. Developing integrated HR and Talent Strategies for business success! Robin Schooling, SPHR
 @RobinSchooling
 www.silverzebras.com
 HRSchoolhouse.com !
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