Cprs Conference Long Beach

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Richard Houston

Business Technologie

The CPRS 2008 Annual Conference Long Beach Richard T. Houston, Ed.D., Peopleassets [email_address] with Barry Weiss, San Carlos and Kevin Miller, Foster City Taking Your Park Staff to the Next Level: The CPRS Park Competency Model

Session Goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

A Critical Time for Skilled Leadership ,[object Object],[object Object],[object Object],[object Object],[object Object]

Are these themes familiar? ,[object Object],[object Object],[object Object]

Why Competency Models? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

A c ompetency model looks at critical skills & behaviors. ,[object Object],[object Object],[object Object]

Your competencies are a complex mix of “built in” attributes as well as acquired skills and knowledge. What is missing is a tool to assess those & to plan for their improvement. Competencies of a Park Professional Personal Attributes Knowledge Skills Experience

Competencies: technical / managerial Technical skills & competencies Managerial skills & competencies ,[object Object],[object Object],Increasing responsibility

Peninsula Pilot Study ,[object Object],[object Object],[object Object],[object Object]

CPRS Park Competency Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Planning & Organizing Work ,[object Object],[object Object],[object Object],5 = Mastery; 3 = Somewhat proficient; 1 = Not proficient © CPRS & Peopleassets.

Customer Service; Public Relations ,[object Object],[object Object],[object Object],[object Object]

Assessment, then action. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

100% of Participants Agreed or Strongly Agreed that… ,[object Object],[object Object],[object Object],[object Object]

Outcomes of a well run competency model project ,[object Object],[object Object],[object Object],[object Object]

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