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Beyond Pre Booking:
Maximising the Return on Your
E-commerce Platform
Airport Parking Networking Event Lisbon
5th & 6th November 2012
John Charnock, Rachael Gray &
Andy Holmes
Workshop Overview
 Explore opportunities presented by introduction of a pre booking system.

 E-commerce & Pre booking

 Channel Management

 Yield & Price Management
Inventive IT – Background
 Founded in 2007 by ex MyTravel & Thomas Cook staff

 Based in central Manchester, North West England

 Extensive travel industry ecommerce and revenue management experience

 Worked with UK airports since 2007.

 Altitude pre booking and online distribution system launched in March 2011

 We are a technology partner as well as a solution provider
Inventive IT Clients
Altitude Pre Booking Product
Altitude Pre Booking Product
As many front end booking sites as you like with easy to create white label sites

XML web services and channel management built in for 3rd party sales

Call centre application

Simple and flexible administration application (pricing / channels etc)

Full integrate with entry and exit equipment

Rules based yield management

Marketing and promotional campaigns

Since Altitude was launched with Peel they have seen a 15% increase
in YOY revenue, 35% conversion (visitors to bookings), 10% of
customers upgrade products and a 20% distribution claw back.
Product Roadmap 2013/2014
Forecasting & Revenue
     Management
                        Global Distribution System
Product Roadmap 2012/2014
Revenue management mathematically forecast demand over time.

Calculates price elasticity and identifies products and price points that should be
on sale.

Factors in offsite pricing

Controls which channels are on sale.

Global Distribution System – an idea from the hotel and airline industry

Centralise inventory for sale through 3rd party distributors such as airlines

Different to traditional consolidators - Enables the airport to own the
commercial relationship

Transaction fee basis.
E-commerce & Pre Booking
E-commerce & Pre Booking
Pre booking opens up an airports products for sale in advance online via their
website

Multi variant testing allows for small incremental changes and helps increase
conversion over a period of time. We actively monitor sales conversion to ensure your
site is converting at its maximum capacity

Promotional campaigns and marketing can help increase demand during a low sales
period. Altitude allows for easy promo & marketing set up in just a few clicks

Is a mobile website or mobile application the best route to cater for the growing
number of mobile traffic?

Responsive design allows for your website to respond to a devices
screen size and be displayed in a way optimised for that screen
whether it be mobile, tablet or desktop. Our team has extensive
 experience in this area
Multi Channel Sales
Multi Channel Sales
This allows for airports to sell products through 3rd parties either through direct
integration or white label websites. It increases distribution reach and avenues to
generate revenue

Altitudes in built XML web services & channel management solution allows for airports
to manage pricing and allocations for all distributions within one centralised
application

Our Global Distribution System due to launch in 2013 also allows airports to have all
of their inventory centralised to sell through 3rd parties such as airlines within their
booking journey, marketing emails and manage my booking sections
Yield & Price Management
Yield & Price Management
Yield Management is also know as ‘Revenue Management’

This is a process for capacity constrained industries to maximise profitability by
allocation the right inventory, to the right customer and at the right price

By having the flexibility to change prices easily and down to a granular, hourly level,
airports can react to market conditions and help increase revenue. Altitude provides
this in the user friendly Admin Application

By monitoring off site competition you have visibility of your products position within
the market and can react to any price changes made. Inventive IT can provide
Competitor Data as a separate service to Altitude
Why Choose Inventive IT?
We are a development partner not just a software product vendor. Our
contracts include a development responsiveness agreement, this means we
guarantee we'll get started on developments within a defined period of time.

Innovation is at the heart of everything we do. Our product is constantly evolving with
input from our airport customers.

Development to our core product is included in the monthly fee. We don't charge a
customer for a development and then sell it on to our other customers.

Our system is more than just a pre booking system. The core product includes rules
based yield management, competitor price data and channel management solutions
Thank You!
If you’ve any questions please
stop by our table.
www.inventiveit.com/altitude

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Beyond Pre-Booking - Parking Network Nov 2012 Workshop

  • 1.
  • 2. Beyond Pre Booking: Maximising the Return on Your E-commerce Platform Airport Parking Networking Event Lisbon 5th & 6th November 2012 John Charnock, Rachael Gray & Andy Holmes
  • 3. Workshop Overview Explore opportunities presented by introduction of a pre booking system. E-commerce & Pre booking Channel Management Yield & Price Management
  • 4. Inventive IT – Background Founded in 2007 by ex MyTravel & Thomas Cook staff Based in central Manchester, North West England Extensive travel industry ecommerce and revenue management experience Worked with UK airports since 2007. Altitude pre booking and online distribution system launched in March 2011 We are a technology partner as well as a solution provider
  • 7. Altitude Pre Booking Product As many front end booking sites as you like with easy to create white label sites XML web services and channel management built in for 3rd party sales Call centre application Simple and flexible administration application (pricing / channels etc) Full integrate with entry and exit equipment Rules based yield management Marketing and promotional campaigns Since Altitude was launched with Peel they have seen a 15% increase in YOY revenue, 35% conversion (visitors to bookings), 10% of customers upgrade products and a 20% distribution claw back.
  • 8. Product Roadmap 2013/2014 Forecasting & Revenue Management Global Distribution System
  • 9. Product Roadmap 2012/2014 Revenue management mathematically forecast demand over time. Calculates price elasticity and identifies products and price points that should be on sale. Factors in offsite pricing Controls which channels are on sale. Global Distribution System – an idea from the hotel and airline industry Centralise inventory for sale through 3rd party distributors such as airlines Different to traditional consolidators - Enables the airport to own the commercial relationship Transaction fee basis.
  • 10. E-commerce & Pre Booking
  • 11. E-commerce & Pre Booking Pre booking opens up an airports products for sale in advance online via their website Multi variant testing allows for small incremental changes and helps increase conversion over a period of time. We actively monitor sales conversion to ensure your site is converting at its maximum capacity Promotional campaigns and marketing can help increase demand during a low sales period. Altitude allows for easy promo & marketing set up in just a few clicks Is a mobile website or mobile application the best route to cater for the growing number of mobile traffic? Responsive design allows for your website to respond to a devices screen size and be displayed in a way optimised for that screen whether it be mobile, tablet or desktop. Our team has extensive experience in this area
  • 13. Multi Channel Sales This allows for airports to sell products through 3rd parties either through direct integration or white label websites. It increases distribution reach and avenues to generate revenue Altitudes in built XML web services & channel management solution allows for airports to manage pricing and allocations for all distributions within one centralised application Our Global Distribution System due to launch in 2013 also allows airports to have all of their inventory centralised to sell through 3rd parties such as airlines within their booking journey, marketing emails and manage my booking sections
  • 14. Yield & Price Management
  • 15. Yield & Price Management Yield Management is also know as ‘Revenue Management’ This is a process for capacity constrained industries to maximise profitability by allocation the right inventory, to the right customer and at the right price By having the flexibility to change prices easily and down to a granular, hourly level, airports can react to market conditions and help increase revenue. Altitude provides this in the user friendly Admin Application By monitoring off site competition you have visibility of your products position within the market and can react to any price changes made. Inventive IT can provide Competitor Data as a separate service to Altitude
  • 16. Why Choose Inventive IT? We are a development partner not just a software product vendor. Our contracts include a development responsiveness agreement, this means we guarantee we'll get started on developments within a defined period of time. Innovation is at the heart of everything we do. Our product is constantly evolving with input from our airport customers. Development to our core product is included in the monthly fee. We don't charge a customer for a development and then sell it on to our other customers. Our system is more than just a pre booking system. The core product includes rules based yield management, competitor price data and channel management solutions
  • 17. Thank You! If you’ve any questions please stop by our table. www.inventiveit.com/altitude