2. Created & Presented by
Sabrina Cummings
Luis Herrera
Arnaldo Lopez
Celsa Morales
3. Roles & Responsibilities
Project Tile Retail/Wholesale Sales Network Install
Name Title Tasks Completed
Luis Herrera Project Manager Manage Team
lherrera118@email.itt-tech.edu Work Breakdown Schedule
Cost Analysis
Sabrina Cummings Network Expert Statement of Work
scummings114@email.itt-tech.edu Work Breakdown Schedule
Cost Analysis
Product Spec Sheets
Power Point Presentation
Arnaldo Lopez Network Expert Network Training Plan
Lopez.arnaldo@ymail.com Security Procedures & Recommendations
Network Disaster Recovery Plan
Product Spec Sheets
Ping Demonstration
Celsa Morales Network Expert Design Floor Plans (Visio)
Mor_cecy@hotmail.com
4. STATEMENT of Work
Background
Project Justification
Project Description
Project Team
Major Deliverables
Success Criteria
Assumptions
Constraints
Payment Terms
Work Breakdown Schedule
Approval
5. Background
Retail/Wholesale Sales has
engaged “Network Solutions”
consulting firm to install a
fully switched network in
their new facility. Their
business is comprised of
walk-in; catalog; internet;
phone; and email sales which
requires their new facility to
have a fast and reliable
network in order for them to
provide the best customer
service achievable.
6. Justification
Internet sales have been rapidly increasing over the past several
years. Upon completion of this project, Retail/Wholesale Sales
will have expanded their market and internet sales which in turn
will produce higher revenue.
30
20
Current
10 Future
0
Revenue
7. Description
Retail/Wholesale Sales has just completed construction of their latest
facility in Atlanta, Georgia. Their company is based on various merchandise
sales. The purpose of this project is to provide a highly reliable Local Area
Network (LAN), a dependable Wide Area Network (WAN), as well as a
secure wireless network. There are a total of 3 floors and 100 workstations
to be configured which will allow the company room for 10% future growth.
A complete network along with all hardware and software, as well as a
corporate email server will be fully operational upon completion of this
project. Furthermore, high quality equipment is to be installed to
provide fast and secure connection as well as fewer needs for future
upgrades.
8. Team
Luis Herrera is the designated project manager. He has full
authority in all aspects of this project including the hiring and
firing of all team members. Luis has hand-picked an elite team of
highly qualified individuals whom include Sabrina
Cummings, Celsa Morales, and Arnaldo Lopez. Any changes in
project
planning or purchases in excess of $200 must be submitted to
Mr. Herrera for prior authorization.
9. Deliverables
Design a fully switched network
Install a secure wireless network
Complete a full installation of operating systems and
application software for all workstations
Setup a corporate email server
Allow for 10% future growth
Provide training for use of all computers, printers, networks
and security procedures
Reduce the need for constant repairs and upgrades by installing
high quality equipment
10. Success Criteria
Generate a 20% increase in revenue with future sales
Extra workstations will allow the company room for future
expansion
Increase efficiency with a highly reliable network
11. Time & Cost Estimate
This project is to be completed within 5 weeks. At the end of the 5 week period,
the network will be 100% operational.
-Begin Date: Monday, August 01, 2011 (8:00 am)
-End Date: Friday, September 05, 2011 (4:00 pm)
The estimated cost of this project is $180,000. This includes a complete wired
network of 3 floors, with a total of 90 desktops, 10 laptops, 15 printers, and
wireless access points on all 3 floors. All workstations will have department
specific software preinstalled. Specifications for all major components will be
provided along with a training plan on the use of the network.
In addition, network security procedures and recommendations, a disaster
recovery plan, and a network training plan will be supplied for your convenience.
12. Assumptions
Client to provide Network Solutions with complete building access at all times
Access to standard office equipment (phone, copiers, fax) is to be supplied
Access to a secured room is essential for equipment storage during the project
Retail/Wholesale Sales must meet all building and electrical requirements prior to the
project start date
Customer must delegate a key point of contact for all issues of this project whom is to be
available at all times
Network and Cabling Contractors to furnish their own tools and testing equipment
Network Solutions will not be held liable for any delays due to uncontrollable circumstances
or changes to this SOW
Additional charges may apply for any pre-authorized changes not covered in this SOW
Payment is due in full within 30 days upon project completion sign-off
*Note: Any items not listed in this SOW are considered to be out of scope for this project. Prior approval and
authorization is required for out of scope items and will be handled through Change Requests or as a separate
SOW.
13. Constraints
Strict evaluation of every supplier is utilized to prevent shipping
delays
Use of modern technology is used to keep track of shipping
statuses
An elite team of IT experts have been chosen to avoid rework
Extensive research shows that extreme weather constraints are
unlikely during project term
