1. GLOBAL BEVERAGES LTD
Presented by
SACHIN M.R

2. COMPANY PROFILE
• The company was set up in March 1993.
• It was a joint venture between Tata Tea ltd and the
UK based Tetley Group Ltd
• Tata tea ltd acquires the Tetley group Ltd in early
2000 and Tata Tetley division of Tata Tea ltd became
a subsidary of Tata Tea ltd
• Later in 2005, the unit got merged with Tata tea ltd
and it became a division of Tata Tea Ltd, Kolkata
• The Company has received ISO 9002 recognition for
quality assurance. From 1995 onwards the company
is under ISO 9001-2000 certification

3. • In 2011 company has changed its name from Tata
Tea Ltd to Tata Global Beverages Ltd.
• The unit is located on Willingdon Island ,cochin and
its Head quarters is located on kolkata
• It is a 100 % EOU unit.
• Tata Tea Tetley markets overseas like East Europe,
CIS, the Middle East, Australia and South Africa.
Management
• Mr.Cyrus P Mistry- Chairman
• Mr.RK Krishna kumar- Vice chairman
• Mr.Harish Bhat- managing Director

4. PRODUCT PROFILE
The main Products of these unit is Tea and Tea bags
over the brand Tetley
Types of Tea bags-
• strong and tag
• round tea bag
• square tea bag
• draw string
• enveloped tea bag
Types of Tea -
• Flavored tea
• Non flavored tea
• Organic tea
• Decaffeinated tea

5. ORGANISATION CHART

6. OPERATIONS DEPARTMENT
• Production and shipping comes under operations
department
FUNCTIONS-
• Control over production process.
• Implementation of daily production plan.
• Checking safety hygiene aspects of factory timely shipment
coordination.
• Administration of manpower management
• Dispatching

7. PRODUCTION

8. SHIPPING
• As shipping is not considered as a separate
department, it is a part of operations department.
After production quality check and packing the
products dispatch/ export
FUNCTIONS-
• Receipt of purchase order
• Stipulating the production department to shift production
accordingly.
• Stuff the goods for shipment.
• Documentation.
• Arranging for payment

9. FINANCE DEPARTMENT
• The margin is fixed at 6% for tea bags and 3% for
packet teas
• As the company forms only a division of Tata Tea, it
does not have a separate capital structure
FUNCTIONS –
• Managing the daily financial transactions and banking
transactions.
• Responsible for keeping ledger accounts.
• Annual budgeting exercise.
• Working capital management.
• Monitoring the fund requirement and communicating to the
head office(Kolkata)

10. • Submission of forms at regular intervals.
• Play rolls maintenance of staff other than managerial staff.
• Fixed assets maintenance accounts (straight line method of
depreciation)
• Audit and related aspects (both statutory and internal)
• Communicating with markets on any pricing or costing issue.
• Performing legal functions like:-
 Sales tax assessment
 Income tax assessment
 Meeting customs requirements
 Service tax requirements
 Detention tax assessment

11. SYSTEM DEPARTMENT
• In TGBL willingdon Island, cochin the systems
department is handled by persons for outsourcing
companies TCS and NORTEC.
• SAP (system application and products in data
processing) an integrated software is used in all
departments of the company except for HR functions
FUNCTIONS-
• Hardware and software network support
• Maintenance of systems

12. MATERIALS DEPARTMENT
• Materials department is using FIFO method
• Approximately 24 crore purchase is done annually.
FUNCTIONS-
• Food safety management system
• Delivery of purchase good on time
• Communicating with production department for receiving
purchase order.
• Vendor management
• Procurement of all packing materials flavors and
consumables.

13. Major raw material imports as follows
• Tissue
• Cartons
• CFC
• Flavor
• Tags
• Bopp film
• Thread
• Aluminum wire
• Misc items
• Engineering materials

14. ENGINEERING DEPARTMENT
FUNCTIONS-
• Maintaining engineering stores
• Engineering related project works
• Commissioning of new machines
• Maintaining/ up keeping machines
• Purchase of engineering spare
Two types of stores are maintained for engineering goods
Main store
• In main store costly machine parts and spares which are not needed
on a regular basis.
Sub store
• Sub stores those spares and items which are needed on a regular
basis or often needed.

15. QUALITY ASSURANCE DEPARTMENT
FUNCTIONS-
• Inspection is done to find any variation in the weighing
machines used in the department.
• The department is also in charge of dealing with market
complaints from the exporting countries. All complaints are
studies analyzed and a detailed root cause analysis done after
which the complaint is closed.
• Incoming packaging material passing
• Blend approvals

16. HUMAN RESOURCE DEPARTMENT
• There are 166 permanent employees in the
organization presently. The contract wise employees
are between 100-200 they are recruited according to
the needs of the organization
FUNCTIONS –
• Recruitment
• Training
• Performance appraisal
• Disciplinary actions
• Welfare activities
• Handling employees salary and incentive details
• Keeping files and records

17. INDUSTRIAL RELATION DEPARTMENT
• IR department had started its functioning in this
organization at November 2011.
FUNCTIONS-
• Collective bargaining
• Negotiation and administration
• Disciplinary actions
• Manager individual employee relation cases from
incident occurrence through final disposition.
• Performance management through structured appraisal
(giving only guidelines though IR programmes are
conducted by concerned department)
• Legal complaints (labor laws)
• Handling trade unions

18. SWOT ANALYSIS
Strengths
• Brand image
• In house demand for products
• Surplus machine capacity
• Trained manpower
• Packing innovation
• Excellent management
Weakness
• Underutilization of capacity
• No supply in the domestic market

19. Opportunities
• Reduction in supply chain lead time
• Supply to DTA
• Costs of conversion are low as compared to other packing
centers.
Threats
• Rising labor cost
• Rising competition in the markets
• Administration cost for outsourcing rises.

20. FINDINGS
• Workers have good relation with co workers and superiors
• Better communication between every departments
• There is no ware house for storing finished goods.
• The company provides good facilities for their employees
• Quality is maintained in every departments.
• Wastes occurred from production is very low.

21. SUGGESTIONS
• More employee empowerment should be given
• The management should provide more motivational
programs for the employees
• The company should take necessary steps to improve ware
housing facilities for finished goods

22. CONCLUSION
The organizational study at TGBL, Cochin helped me to
understand the various functions of an organization. It helped
me to understand the functioning of different departments
and how they are coordinated and managed to achieve a
common goal. It helped me to understand how the
management principles are set in to practice. The study has
helped me to understand and adapt with the challenges like
difficulty in collecting and processing of raw data, non
availability of basic information, constraints in time etc. I feel
that new product development, concentrating on corporate
social responsibility, exploring new markets and providing
more customer satisfaction etc are the future prospectus of
the company.

23. THANK YOU