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December 2012




      Novo Technologies
Managed Business Development
                    Services


         Presenter: Vinay Agarwal
                              Founder




          Innovate Marketing Group
Introduction

                    Founded by seasoned businessmen with proven track record of bringing
                     technology from west.
     Who is         Infrastructure as a service: Managed Business Centre.
     Novo           India Market Entrants. Indentify products and technologies to launch in India.
  Technologies
                    Concept sellers and long term partners




                    Focus on development of social media, local content & mobility
                    We work closely with such identified International companies to evolve a
    What is           joint product, pricing, marketing and sales strategy.
 SoLoMoIndia ?
                    We offer our infrastructure, management team and trade network to launch
                      the operations.
                    Market innovative apps to Indian consumers and businesses




                    Early entry into second most populous country ,ahead of others
                    No down investment, based on revenue sharing, leasing, shared resources
   What is in if
                    Infrastructure and team to be managed by local experienced professionals
    for you?
                    No Indian taxes involved as the facility is located in Special Economic Zone


                                                  2
Opportunity India




         Students                         Family                     SMBs                    Corporates                Home Office
     Opportunity                  More and more            Big opportunity as the       Medium sized to           The concept of home
     Smart classes and             families are coming       sheer number of               mega sized                 office picking up fast
      automation in school is       into high earning and     businesses is large           corporates exist          Biggest opportunity
      picking up                    high mobile category      and ever increasing          Open to new ideas          as such executives
     New modern chain of          More integrated          Most of these                 and adoption               need all productivity
      schools getting set up (      townships are             businesses appreciate        Expanding globally         tools
      more than 1000)               flourishing               the need for
                                                              automation

                                                                                           Challenged                Challenges
                                   Challenges               Challenges
     Challenges                                                                           First entry               Very fragmented
                                   How to stand out of      Very cost conscious
     Initial investments and                                                              Winning confidence (      High service demand
      recurring costs are still     crown and win            Less system driven ,
                                                                                            look for local
      quite high                    confidence                hence adoption is a big       presence)
     Localization of content      How to spread             challenge
                                                                                           High service demand
      and support for               communication of         Very fragmented
      adoption is crucial           product & service




               The above statistics are indicative. Together we will need more research together


                                                                        3
Possible Alliances
   Leverage India as a potential. SolomoIndia offers global companies its Infrastructure as a service in India.
              Ready to move in Smart offices, Shared Marketing Services with effective field force.
                       An existing network of channels, VARs, Distributors across India.
           Customer lifecycle management with ready pre-sales to after sales support infrastructure.

          App Reseller / Partnership                                 Infrastructure as a Service


                          India focus                                               India Off Shore Office
                          marketing initiatives
                                                                                    New Market Study
                          Increase awareness
                          for various apps                                          Managed Business
                                                                                    Centre
                          Reseller ship
                          network for apps                                          Shared Marketing
                                                                                    Services
                          Attract India
                          publishers for                                            HR, Commercial
                          sharing contents                                          Services

                                                  Features
                                                                   Payment
   Local HR       Marketing       Local Data       Channel                       Call in Centre        Other
                                                                   gateway
   Services     professionals     centre & IT       Sales                        infrastructure      support
                                                                   Cash On
                                   support                                                        Infrastructure
                                                                   Delivery

                                                       4
AppAwareness
 Awareness & Viral

 •Web:
  •Local web ex. .in
  •Payment gate / collection

 •Social
    •Local Social Engagement
    •Video Viral
 •Direct
  •Road show
  •Tech Meet-up
  •Segment seminars example:
  universities
  •PR: Local PR awareness, articles,
  testimonials.

                                       5
AppMarketing

 Marketing & Affinity
 •   Web
     •   Digital search network
     •   SEO, ORM
     •   Payment gate / collection
 •   Channel
     •  Independent software vendor
        channel network sales
     • Local web portal
     • Value added alliances
     • ISP, ISVs
 •   Direct Sales
     • Local Ecommerce




                                      6
AppSales

 Sales Fulfillment Activity
 •   Pre sales
                                        Pre-Sales: Sales
     •   Local Sales Contact centre     experts, Product info,
     •   Online or physical Demo, POC   Webinars, Product
                                        demo
     •   Quotation, estimation
 •   Sales
                                            Sales: Product SKU,
     •  Local product SKUs                  Local fulfillment services,
     • Fulfillment bundle                   Product delivery

     • Product activation, delivery
 •   Post Sale                                 Post Sales: Invoicing,
                                               payment collection
     • Local Ecommerce
                                               (online, Cash on delivery
     • Payment gateway                         & other)
     • Cash on delivery



                                        7
AppSupport

 Customer Experience                              Service Delivery

 •   Ready Local Contact Centre
     •   Seat based Contact centre
                                                  Consumer / Business
     •   Trained SME
 •   System
     •  Managed SAAS Helpdesk
     • Customer survey
                                         •Dedicated / Shared inbound DID/UAN
 •   Resources                           •Multi Tenant Service Delivery platform
                                         •Managed Telecom Services
                                         •Pre configured Remote Support Tool
     • Local language support            •Helpdesk and IT Support CRM
     • Full time/share talent pool
     • Talent pool on demand                       Door Steps, Phone In,
                                                   Online Remote, eMail




                                     8
Ready Infrastructure as Service

                                                                     Technology
             Infrastructure
                                                                     enablement

  3 floors with 300+ workstations                        24x7 Remote Call Center
  Dedicated training and hiring areas                    Voice, E-mail & Chat channels
  23 miles from Delhi airport                            Internet
  Security guards on a 24X7 basis                        VOIP
  All Operations floors with access control, Bio         Video Conference ready
  Matrix and restricted access                           Data Centre
  Backup for every contingency                           Managed Hosting Partners
  Security monitored by a CCTV network                   IT Support
  Building equipped with latest fire fighting
  equipment
  Facility can run without HVPN Govt power supply
  on Gensets for 10 days                                                HR
  Transport, Medical, Gym, Café and ATM services
  available 24*7
  Business Continuity Plan in place, regular drills          Local Human Resource
  held                                                       Talent On demand
                                                             Skill based hiring
                                                             Contractual resource
       Managed                                                hiring
                                                             Share resources
    Business Centre                                          HR Policies
       Services
                                                9
Looking forward !




For further information, please contact:

                 Vinay

                   M

                   E

                   T




                   10

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SolomoIndia

  • 1. December 2012 Novo Technologies Managed Business Development Services Presenter: Vinay Agarwal Founder Innovate Marketing Group
  • 2. Introduction  Founded by seasoned businessmen with proven track record of bringing technology from west. Who is  Infrastructure as a service: Managed Business Centre. Novo  India Market Entrants. Indentify products and technologies to launch in India. Technologies  Concept sellers and long term partners  Focus on development of social media, local content & mobility  We work closely with such identified International companies to evolve a What is joint product, pricing, marketing and sales strategy. SoLoMoIndia ?  We offer our infrastructure, management team and trade network to launch the operations.  Market innovative apps to Indian consumers and businesses  Early entry into second most populous country ,ahead of others  No down investment, based on revenue sharing, leasing, shared resources What is in if  Infrastructure and team to be managed by local experienced professionals for you?  No Indian taxes involved as the facility is located in Special Economic Zone 2
  • 3. Opportunity India Students Family SMBs Corporates Home Office  Opportunity  More and more  Big opportunity as the  Medium sized to  The concept of home  Smart classes and families are coming sheer number of mega sized office picking up fast automation in school is into high earning and businesses is large corporates exist  Biggest opportunity picking up high mobile category and ever increasing  Open to new ideas as such executives  New modern chain of  More integrated  Most of these and adoption need all productivity schools getting set up ( townships are businesses appreciate  Expanding globally tools more than 1000) flourishing the need for automation  Challenged  Challenges  Challenges  Challenges  Challenges  First entry  Very fragmented  How to stand out of  Very cost conscious  Initial investments and  Winning confidence (  High service demand recurring costs are still crown and win  Less system driven , look for local quite high confidence hence adoption is a big presence)  Localization of content  How to spread challenge  High service demand and support for communication of  Very fragmented adoption is crucial product & service The above statistics are indicative. Together we will need more research together 3
  • 4. Possible Alliances Leverage India as a potential. SolomoIndia offers global companies its Infrastructure as a service in India. Ready to move in Smart offices, Shared Marketing Services with effective field force. An existing network of channels, VARs, Distributors across India. Customer lifecycle management with ready pre-sales to after sales support infrastructure. App Reseller / Partnership Infrastructure as a Service India focus India Off Shore Office marketing initiatives New Market Study Increase awareness for various apps Managed Business Centre Reseller ship network for apps Shared Marketing Services Attract India publishers for HR, Commercial sharing contents Services Features Payment Local HR Marketing Local Data Channel Call in Centre Other gateway Services professionals centre & IT Sales infrastructure support Cash On support Infrastructure Delivery 4
  • 5. AppAwareness Awareness & Viral •Web: •Local web ex. .in •Payment gate / collection •Social •Local Social Engagement •Video Viral •Direct •Road show •Tech Meet-up •Segment seminars example: universities •PR: Local PR awareness, articles, testimonials. 5
  • 6. AppMarketing Marketing & Affinity • Web • Digital search network • SEO, ORM • Payment gate / collection • Channel • Independent software vendor channel network sales • Local web portal • Value added alliances • ISP, ISVs • Direct Sales • Local Ecommerce 6
  • 7. AppSales Sales Fulfillment Activity • Pre sales Pre-Sales: Sales • Local Sales Contact centre experts, Product info, • Online or physical Demo, POC Webinars, Product demo • Quotation, estimation • Sales Sales: Product SKU, • Local product SKUs Local fulfillment services, • Fulfillment bundle Product delivery • Product activation, delivery • Post Sale Post Sales: Invoicing, payment collection • Local Ecommerce (online, Cash on delivery • Payment gateway & other) • Cash on delivery 7
  • 8. AppSupport Customer Experience Service Delivery • Ready Local Contact Centre • Seat based Contact centre Consumer / Business • Trained SME • System • Managed SAAS Helpdesk • Customer survey •Dedicated / Shared inbound DID/UAN • Resources •Multi Tenant Service Delivery platform •Managed Telecom Services •Pre configured Remote Support Tool • Local language support •Helpdesk and IT Support CRM • Full time/share talent pool • Talent pool on demand Door Steps, Phone In, Online Remote, eMail 8
  • 9. Ready Infrastructure as Service Technology Infrastructure enablement 3 floors with 300+ workstations  24x7 Remote Call Center Dedicated training and hiring areas  Voice, E-mail & Chat channels 23 miles from Delhi airport  Internet Security guards on a 24X7 basis  VOIP All Operations floors with access control, Bio  Video Conference ready Matrix and restricted access  Data Centre Backup for every contingency  Managed Hosting Partners Security monitored by a CCTV network  IT Support Building equipped with latest fire fighting equipment Facility can run without HVPN Govt power supply on Gensets for 10 days HR Transport, Medical, Gym, Café and ATM services available 24*7 Business Continuity Plan in place, regular drills  Local Human Resource held  Talent On demand  Skill based hiring  Contractual resource Managed hiring  Share resources Business Centre  HR Policies Services 9
  • 10. Looking forward ! For further information, please contact: Vinay M E T 10