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Change management.ppt

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Change management.ppt

  1. 1. Change management
  2. 2. Objectives  What is change  Reasons/pressures for change  Resistance for change  Managing the organizational change  Change management process  Leader as change agent
  3. 3. What is Change  Finding ways to change the organization from its current state to better develop state.  An alternation to the way some thing is done or of the way work is carried out.
  4. 4. Reasons for change  Changing technology  Knowledge expansion  Rapid product obsolescence (Change in market/expectation of customers)  Changing nature of employees  Quality of work life  Managerial/Leadership styles, philosophies  Political, legal, sociocultural factors
  5. 5. Resistance for change  Individual resistances People like to stay in comfort zones Habits Economic reasons Fear of unknown (Job security) Inconvenience (Work load/ productivity) Perception
  6. 6. Resistance for change  Organizational resistances Threats for power & influence Organizational structure Organizational culture Resource limitation Fixed investments Interorganaizational agreements Managerial/Leadership styles
  7. 7. Managing the organizational change  Education & communication  Participation  Facilitation & support  Negotiation  Manipulation & cooptation  Coercion/ punishments
  8. 8. Change management process  Kurt Lewin’s three step model Unfreeze Change or movement Refreeze Identify obstacles & avoid them Move to old condition to new conditions Established new condition as new methodology
  9. 9. Leader as change agent  Solution provider  Catalyst  Process helper/Facilitator  Resource linker  Stabilizer

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