2. Objectives
What is change
Reasons/pressures for change
Resistance for change
Managing the organizational change
Change management process
Leader as change agent
3. What is Change
Finding ways to change the organization from its current state
to better develop state.
An alternation to the way some thing is done or of the way
work is carried out.
4. Reasons for change
Changing technology
Knowledge expansion
Rapid product obsolescence (Change in market/expectation of customers)
Changing nature of employees
Quality of work life
Managerial/Leadership styles, philosophies
Political, legal, sociocultural factors
5. Resistance for change
Individual resistances
People like to stay in comfort zones
Habits
Economic reasons
Fear of unknown (Job security)
Inconvenience (Work load/ productivity)
Perception
6. Resistance for change
Organizational resistances
Threats for power & influence
Organizational structure
Organizational culture
Resource limitation
Fixed investments
Interorganaizational agreements
Managerial/Leadership styles
7. Managing the organizational change
Education & communication
Participation
Facilitation & support
Negotiation
Manipulation & cooptation
Coercion/ punishments
8. Change management process
Kurt Lewin’s three step model
Unfreeze Change or movement Refreeze
Identify obstacles
& avoid them
Move to old
condition to new
conditions
Established new
condition as new
methodology
9. Leader as change agent
Solution provider
Catalyst
Process helper/Facilitator
Resource linker
Stabilizer