Leadership skills and conflict management

1. Effective Motivation
AND CONFLICT MANAGEMENT

2. Motivating, Preventing, and Leading;
Strategies and Methods
• Elizabeth is motivated by the knowledge of her abilities to perform and accomplish tasks in a timely,
efficient, and effective manner, who is always willing to work as a team player; also demonstrates
growth and flexibility.
• Natalie who is known for providing accurate and detailed work. She is motivated by individual
recognition and praise of her accomplishments.
• William who has troubles getting motivated at times is often encourage by being assigned
challenging tasks. He is also appreciative and motivated by recognition and positive feedback.
• Ian is motivated by self-achievement.

3. Motivating a Team of Diverse Individuals using the “Collective
System Method”, according to Chiocchio, Kelloway, & Hobbs
(2006)
Create a common
objective:
Creating a common goal will
encourage team members to work
together to accomplish a common
objective.
Create individual goals for team
members:
Create specific goals for each team
member, this enables individuals to
assume credit for accomplishing their
individual task.
Individual Goals
should consist of:
Focusing on an effective and efficient plan
individual goals must contain specific
elements; project identification, project
definition, project service acceptance, and
project change impacts.

4. Upon goal
accomplishment
deliver positive
group feedback
In addition, team members will be increasingly
motivated through individual praise and
recognition.
The expected outcome of the project is
additionally a motivator for team members, those
looking to progress within the company will have
a chance to stand out by demonstrating their
competency and capabilities of putting together
an extremely important project within a limited
time frame and the priority of multitasking to
ensure daily tasks are completed effectively and
efficiently in addition to the new assignment.

5. Managing Intrapersonal Conflict
through Prevention and Intervention
Green (2006) states that a great way to prevent conflict amongst teams begins by selecting individuals for the
group who are able to complete goals and critical tasks in a time sensitive manner in order to decrease
unnecessary challenges or conflicts.
In addition, Kreitner & Kinicki (2013) describe various ways to manage conflict:
• Ensuring no negative interactions between team members
• Encourage team building
• Inspire close work relationships between team members
• Emboss positive attitudes within the group
• Discourage negative gossip and behavior
Although, all four team members have diverse personalities in relationship to how they handle conflict and
what works best as a means of intervention and diffusion; the preceding methods essentially will work with all
team members.

6. Leadership Strategies
 In order to be effective leaders, it is extraordinarily important that managers possess
key fundamentals such as the ability for each manager to acknowledge and
understand their strengths and weaknesses as leaders.
 The Deming Legacy suggest that specific managerial traits play a great role in
profitability. Deming expressed that improvement should come from changes in how
managers are trained, for example, manager training should incorporate: helpful
leadership, decreasing employee fear, and optimizing team work.
 Clark Wilson’s theory focuses on effective and efficient communication with people.
This claim insist through such measures, customers and employees are able to
describe the values and standards placed upon them via upper management (Kreitner
&. Kinicki, 2013).