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WALJAT COLLEGES OF APPLIED SCIENCE
           BIT -MUSCAT

Driving Employee
         Motivation




                               Lekshmi S Nair
                               MBA/50026/11
Why do some people
 climb mountains?
While others
    run?
And others
  just sit?
And why do
  millions of
 people go to
work each day?
Motivation is the force
 that drives our actions
And with the
 right
 motivation
  What
can’t we do?
MOTIVATION




 What is motivation?

 MOTIVATION = Value of outcome x
 expectation of achieving it


 Motivation is a desire to achieve a
 goal, combined with the energy to
 work towards that goal.
Motivation is everything. You can do the
work of two people, but you can't be two
people. Instead, you have to inspire the
next guy down the line and get him to
inspire his people.

Motivation is the art of getting people to
do what you want them to do because
they want to do it.
WHAT MOTIVATES PEOPLE




 External               Internal
 Rewards                Rewards
 • Salary               • Achievement
 • Working              • Responsibility
   conditions
                        • Recognition
 • Benefits
                        • Feedback
 • Environment
                        • Learning and
                          growth
WHAT MOTIVATES PEOPLE
                    • Recognize achievements through programs
 • Achievement        that showcase performers.
                    • Have    volunteer   programs     and   other
                      programs    that   enable     employees   to
 • Responsibility     showcase their responsibility towards each
                      other and the society at large.
                    • Recognize winners through awards like
 • Recognition        Service Quality Awards, Best Operations
                      Awards, Best Trainer Awards, etc.
                    • Follow    a  system    of    feedback  and
                      performance appraisal i.e the 360 system in
                                                       o
 • Feedback           which both the boss and subordinate
                      participate.
                    • Give a lot of importance to training and
 • Learning and       development and have various training
   growth             academies to cater to various sections of
                      employees.
                    • Analyze   training  needs     to  recognize
                      competency gaps and impart knowledge
                      through customized training programs.
WHAT MOTIVATES PEOPLE




   In addition to the external and internal awards,
   have:
   • Employee engagement
   • Challenging job profiles
   • Keep them self-motivated
   • Good projects
   • Job rotation
   • Job security / stability
   • Good team, co-workers, bosses
LESS or NO MOTIVATION =
     DEMOTIVATION
WHY PEOPLE LEAVE


 Top Reasons why people leave their jobs
                          - Harvard Business Review

  Learning Opportunities        In addition to:
    to learn new skills          • Job content
  Feedback,      especially     • Level of responsibility
   for stars
                                 • Company culture
    Coaching and feedback by
                                 • Caliber of Colleagues
    managers
                                 • Low growth potential
  Bad Bosses
                                 • Lack of challenge
    conflict with the boss as
    one of the top most          • Lack of autonomy
    reasons for the departure    • Not enough money
    of     top      performing   • Work environment
    employees                      issues
THEORIES
    ON
MOTIVATIO
 Maslow’s
     N
 McGregor’s
 McClelland’s
MASLOW’S HIERARCHY OF NEEDS


                             Self
                        actualization
                        (Confidence,
                       achievements,
                        Self esteem
                         freedom)
                     (fame, recognition,
                    reputation, dignity)
                    Love and belonging
                     (children, friends,
                         partners)
                        Safety needs
                   (shelter, job security,
                retirement plan, insurance)
                    Physiological needs
            (air, water, food, rest, exercise,etc)
MCGREGOR’S XY THEORY
MCCLELLAND’S MOTIVATIONAL NEEDS THEORY




 ACHIEVEME AFFILIATIO                    POWER
    NT         N
MCCLELLAND’S: ACHIEVEMENT

  The belief that it is important to meet or exceed a standard of
  excellence.

  Focus upon:
   Out-performing others
   Performing against internal standards of excellence
   Achieving unique or innovative accomplishments
   Long-range career planning
MCCLELLAND’S: AFFILIATION

  The belief that establishing and maintaining
  close, friendly relationships is important

  Focus upon:
   Being liked, accepted and popular
   Concern about separation or disruption of relationships
   Seeing group tasks as primarily social activities
MCCLELLAND’S: POWER

  The belief that having an impact matters.
  Focus upon:
   Feeling – or being perceived as – strong, effective and
    influential
   Taking forceful actions that affect people
   Giving unsolicited support or advice
   Influencing, persuading or making a point


  The value for Power can take 2 forms:
  1. Personalized Power – used for self-benefit
  2. Socialized Power – used for the benefit of others
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Employee motivation

  • 1. WALJAT COLLEGES OF APPLIED SCIENCE BIT -MUSCAT Driving Employee Motivation Lekshmi S Nair MBA/50026/11
  • 2. Why do some people climb mountains?
  • 4. And others just sit?
  • 5. And why do millions of people go to work each day?
  • 6. Motivation is the force that drives our actions
  • 7. And with the right motivation What can’t we do?
  • 8. MOTIVATION What is motivation? MOTIVATION = Value of outcome x expectation of achieving it Motivation is a desire to achieve a goal, combined with the energy to work towards that goal.
  • 9. Motivation is everything. You can do the work of two people, but you can't be two people. Instead, you have to inspire the next guy down the line and get him to inspire his people. Motivation is the art of getting people to do what you want them to do because they want to do it.
  • 10. WHAT MOTIVATES PEOPLE External Internal Rewards Rewards • Salary • Achievement • Working • Responsibility conditions • Recognition • Benefits • Feedback • Environment • Learning and growth
  • 11. WHAT MOTIVATES PEOPLE • Recognize achievements through programs • Achievement that showcase performers. • Have volunteer programs and other programs that enable employees to • Responsibility showcase their responsibility towards each other and the society at large. • Recognize winners through awards like • Recognition Service Quality Awards, Best Operations Awards, Best Trainer Awards, etc. • Follow a system of feedback and performance appraisal i.e the 360 system in o • Feedback which both the boss and subordinate participate. • Give a lot of importance to training and • Learning and development and have various training growth academies to cater to various sections of employees. • Analyze training needs to recognize competency gaps and impart knowledge through customized training programs.
  • 12. WHAT MOTIVATES PEOPLE In addition to the external and internal awards, have: • Employee engagement • Challenging job profiles • Keep them self-motivated • Good projects • Job rotation • Job security / stability • Good team, co-workers, bosses
  • 13. LESS or NO MOTIVATION = DEMOTIVATION
  • 14. WHY PEOPLE LEAVE Top Reasons why people leave their jobs - Harvard Business Review  Learning Opportunities In addition to: to learn new skills • Job content  Feedback, especially • Level of responsibility for stars • Company culture Coaching and feedback by • Caliber of Colleagues managers • Low growth potential  Bad Bosses • Lack of challenge conflict with the boss as one of the top most • Lack of autonomy reasons for the departure • Not enough money of top performing • Work environment employees issues
  • 15. THEORIES ON MOTIVATIO  Maslow’s N  McGregor’s  McClelland’s
  • 16. MASLOW’S HIERARCHY OF NEEDS Self actualization (Confidence, achievements, Self esteem freedom) (fame, recognition, reputation, dignity) Love and belonging (children, friends, partners) Safety needs (shelter, job security, retirement plan, insurance) Physiological needs (air, water, food, rest, exercise,etc)
  • 18. MCCLELLAND’S MOTIVATIONAL NEEDS THEORY ACHIEVEME AFFILIATIO POWER NT N
  • 19. MCCLELLAND’S: ACHIEVEMENT The belief that it is important to meet or exceed a standard of excellence. Focus upon:  Out-performing others  Performing against internal standards of excellence  Achieving unique or innovative accomplishments  Long-range career planning
  • 20. MCCLELLAND’S: AFFILIATION The belief that establishing and maintaining close, friendly relationships is important Focus upon:  Being liked, accepted and popular  Concern about separation or disruption of relationships  Seeing group tasks as primarily social activities
  • 21. MCCLELLAND’S: POWER The belief that having an impact matters. Focus upon:  Feeling – or being perceived as – strong, effective and influential  Taking forceful actions that affect people  Giving unsolicited support or advice  Influencing, persuading or making a point The value for Power can take 2 forms: 1. Personalized Power – used for self-benefit 2. Socialized Power – used for the benefit of others