The Ten Ways Ethics Adds Value to You
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Luncheon Talk 21 May 2015 by Andrew Stotz, CFA
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The Ten Ways Ethics Adds Value to You
- 1. 10 ways ethics adds value to ME Your interactions with others The way you work
- 2. 10 ways ethics adds value to ME Loyal Continually improve Independent Diligent Your interactions with others The way you work You strive to always improve yourself, your products, services, and processes Clients know that you persevere in the application of your knowledge and skills You always put the client first You are not subject to control by others. You do not look to others for your opinions or for your guidance in conduct
- 3. 10 ways ethics adds value to ME Loyal Continually improve Objective Independent Diligent Your interactions with others The way you work You deal with facts or conditions as you see them without allowing distortion by your personal feelings, prejudices, or interpretations
- 4. 10 ways ethics adds value to ME Loyal Continually improve Objective Independent Fair Diligent Trustworthy Your interactions with others The way you work People have no doubt that they can rely on your character, ability, and honesty You deal fairly and objectively with all your clients based on their needs
- 5. 10 ways ethics adds value to ME Loyal Continually improve Objective Independent Fair Diligent Trustworthy Confidential Your interactions with others The way you work You protect the privacy of your clients. Nothing every ‘leaks’ from you
- 6. 10 ways ethics adds value to ME Loyal Continually improve Objective Independent Fair Thorough Diligent Trustworthy Confidential Reveal conflicts Your interactions with others The way you work You are careful about details, and complete your work in all respects
- 7. 10 ways ethics adds value to ME Loyal Continually improve Objective Independent Fair Thorough Diligent Trustworthy Confidential Reveal conflicts Your interactions with others The way you work
- 8. 4 Words
- 9. 4 words that will solve most of your problems • Aware • Admit • Apologize • Amend
- 10. Pobody is Nerfect • Welcome to the club! • We all make mistakes • I have made many small ones and a few big ones • When we let mistakes go unresolved, we open ourselves up to bigger trouble in life • If we can come up with a simple method to deal with mistakes we probably have solved a huge part of the problems we will face in life
- 11. 4 words that will solve most of your problems • Aware • Admit • Apologize • Amend
- 12. Aware • Be Aware • Wake up! • Look around! • Think for yourself! • You know right from wrong, follow your guy. Emotions don’t lie • Ask the “Newspaper Question” • Ask yourself and your team, “Would it be OK if this was on the front page of the newspaper”?
- 13. Admit • Admit what you have done • Once you are aware then you need to admit • First and most important, admit to YOURSELF • If you are not honest with yourself, you have no chance of being honest with others • Next admit it to others who you must admit it to
- 14. Apologize • Two words • Next you go to the person who you harmed and say two simple words • I’m sorry” • Done. Shut up. • That person’s reaction to your apology is their issue and their choice • Your apology is for yourself to clean up your mistake, you are not doing it to win praise. And if the person blows up at you, just be quiet and listen. That is their reaction to it, you are not responsible for that
- 15. Amend • “Make amends” • Now the final step and possibly the hardest step • Amend it, fix it, take responsibility for it • If you say “I’m sorry” and you avoid the negative consequences your actions caused others, then did you really mean you were sorry? • If money was lost, if property was damaged, if reputations were damaged, whatever it is— Fix it
- 16. 4 words that will solve most of your problems • Aware • Admit • Apologize • Amend