This PPT contains details of the Process of Team Building & Effective Team Work

2.  A Team is any group of people organized to
work together or interdependently in order to
effectively meet the needs of their Customers
by accomplishing a purpose or goal.
 A Team is a small group of people with
complementary skills who are committed to a
common purpose, performance goals and
approach for which they hold themselves
mutually accountable
 Together Everyone Accomplishes More

3.  Team brings individual sense of belongingness
 Two heads are better than one
 Whole is greater than sum of its parts
 Team members build trust & want to help each
other
 Promotes better communication
 Multiplies the Potential of individual members
 Produces positive peer pressure

4.  Team provides a framework that will increase
the ability of employees to participate in
planning, problem solving and decision making
 Team Work represents a set of values that
encourages behaviors such as listening and
responding to others, providing support to those
in need, recognizing and encouraging the
achievements of others and promoting
performance of the individual as well as that of
the organization

5.  Should be composed of people committed to the
Team’s mission effectively
 Should have commitment to the Team and its
purpose
 Should possess diversity of skills and personalities
complementing each other
 Traits contributing to the success of a Team :
Honesty, Integrity ,Selflessness , Dependability,
Enthusiasm, Responsibility sharing ,
Cooperativeness, Initiative, Patience,
Resourcefulness, Punctuality, Tolerance /Sensitivity,
Perseverance

6.  Forming: Setting ground rules for formation of the
Team
 Storming: In this stage, there is a tendency of group
leaders to wrest control of the team which leads to
resistance from Team members
 Norming : In this stage, the leader tries to take the
members to develop closer relationships
 Performing: In this stage, all team members
cooperate with each other under the Team Leader
to achieve set goals
 Adjourning: The Team is disbanded after they
achieve their goals and members go back to their
parent departments

7. Stages Theme Task Orientation Relationship
Orientation
1 Awareness Commitment Acceptance
2 Conflict Clarification Belonging
3 Cooperation Involvement Support
4 Results Achievement Pride
5 Separation Recognition Satisfaction

8.  The Team, composed of 5 to 10 members,
may have the following designated persons
for effective management of the Team
(1) Team Leader: He is the official contact
between the Team and rest of the
Organization . He is the official Record
Keeper and may be involved in implementing
Team Recommendation. He is a Coach for
the rest of the Team.

9. The Team Leader facilitates Team development
& continuous Improvement. He mentors Team
Members & promotes mutual respect for each
other. He promotes diversity within team
members, helps employee empowerment and
makes team development and team building
constant activities
(2) Team Recorder: He takes down minutes of
meetings and assists the Team Leader with
other types of correspondences generated by
the Team.

10. (3) Team Quality Advisor : He focuses on Team
Processes and Decisions, assists Team Leader
in breaking down tasks into component parts
and assigns them to Team Members. He helps
Team Leader prepare for meetings. He helps
team members learn scientific approach and
helps Team Members to convert their
recommendations to Presentations that can be
made before the Top Management

11.  The Charter for the Team consists of Mission
Statement, Ground Rules and Team Goals
 Mission Statement : It is simple, encompasses
all activities, progress of which can be
measured. An Example- “The purpose of the
Team is to reduce the time between when an
order is taken and when it is filled, while
simultaneously improving the quality of products
shipped.”

12.  Ground Rules: These are agreed to by the
Team Members right at the beginning
indicating agreed upon actions by Team
Members
 Team Goals: The ultimate results to be
achieved by the Team for which it was set
up.
 Teamwork Cycle : Promotes Learning----
Responds Flexibly--Delivers
Outstanding Quality

13.  Assess : Look for strengths and weaknesses of Team
Members. Team Leader must give clear direction
understandable to all. All Team Players understand and
accept accountability measures
 Plan : Based on need assessment. Activities should be
based on strengths and weaknesses of Team Members
done through needs assessment
 Execute: Just in Time or Continuous Improvement
 Evaluate : Effectiveness can be measured by analyzing
how weaknesses identified are strengthened. Needs
assessment can be re-administered.

14. • Team Members must feel the importance of
Participation
• Team Members must act like a single entity
as they work on a problem
• Team should have some persons who will
implement the decision
• Team Members should have appropriate
balance mix of skills & traits

15.  Team should ideally consist of 5-15 Members
 Members should have knowledge & information
relevant to the problem & task
 Team should select a leader with appropriate
traits
 Influence of a Member on decision should be on
his capacity to contribute and not on his
authority in the organization

16.  Team decisions must be properly integrated
with normal or regular decision of
Departments
 Conflicts within the Team must be confronted
& resolved
 Great People don’t equal Great Teams– Tom
Peters

17.  Team can’t describe the mission of the Team
 The meetings of the Team appear formal or
stuffy
 There may be great participation of team
members, but there is little accomplishment
 There may be a lot of talk among Team
Members, but there is no real communication
 There is disagreement in private talks

18.  Decision by the Team Leader with less
involvement of Team Members
 Members are not open to each other and
lack trust
 There is confusion and disagreement about
roles or work of Team Members
 There is non cooperation of other
Departments with the Team

19.  The Team is overloaded with same style
people– Diversity is important to the Team
 Team has not assessed its functioning even
though it has been in existence for more
than Three months
 There is no Cooperation, Communication or
Coordination among Team Members

20.  Commitment to Team Goals
 Behaves in a friendly manners and listens
patiently to others
 Acknowledges and confronts conflicts openly
 Listens to others with understanding
 Includes others in the Decision Making Process
 Recognizes and respects individual differences

21.  Reasons for Conflict: Due to bad
Communication, Hierarchical Structures or
interpersonal Conflicts
 A Positive example of Teamwork and Conflict
Resolution should be set up at Company Level
 Basis of Conflict should be identified and
addressed
 Enhance the Communication & Interpersonal
Skills of Team Members through Training

22.  Acknowledge that the conflict exists
 Gain Common Ground
 Seek to Understand all angles of the Conflict
 Attack the issue causing the Conflict, not the
persons involved
 Develop a Conflict Resolution Action Plan

23.  For Team based Rewards, communicate
expected behavior and why they are
necessary to the Team Leader & Team
Members . Also indicate how they will be
recognized and rewarded
 Decide what Performance is to be
measured, Determine how to measure
performance. Identify rewards to be offered.
Integrate related processes

24.  Different People respond to different
incentives
 Organization should survey employees
before implementing non monetary
incentives
 Set up a system where the Employees can
select the award that appeal to them

25.  Write a letter to the Employee’s Family
 Arrange for a Senior Level Manager to have
lunch with the Employees
 Have the CEO call the Employee personally
to thank him
 Think of all recognition strategies