article published in HBR

1. The Real Secret to
Retaining Talent
Presented By:
Saurav Panta
- Roger L. Martin
Rapporteurs:
Bishwas Guragain
Sapana Banjade

2. • In today’s knowledge economy, employees with unique
skills have a profound impact on organization.
• It is crucial to keep them happy.
• Many mangers believes that compensation is key. But,
truly talented people are not highly motivated by
money.
• Feeling special is more important to talents than
compensation is.
Introduction

3. CHALLENGE
• You must treat stars like valued individuals,
not like members of a group, even an elite
one.
• Giving talents exceptional treatment presents a
risk.
• The major 3 ways to show appreciation to the
talents are:

4. 1. Never dismiss their ideas
2. Never block their Development
3. Never pass up the chance to praise them

5. 1. Never dismiss their ideas:
Talented people invest huge stores of energy and
emotion in developing their skills so they succeed
at their highest level.
They want input into how to apply those skills and
further strengthen them.
Example: Eric Yuan of Webex videoconferencing
company.

6. 2. Never block their development:
Enabling stars to keep growing will win their loyalty.
If a star feels that his/her way forward has been barred
and he/she is being made to wait for opportunity or
development, he/she will take their skills to an
organization where there is a clear path for them.

7. 2. Never pass up the chance to praise them:
Extraordinary people spend all their time doing hard things.
If they don’t get recognition, they will drift away or become
resentful.
Spotting when talents needs acknowledgement and
appreciation and delivering it is one of main challenges for
managers.