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By-Savita Ratan Pingale.
 CONTENTS
What is communication.
Process of communication
Types of communication
Ways of communication
Effective communication
Uses of effective communication
Barriers to effective communication
Advantages of effectve communication
THANK YOU
 What is Communication?
COMMUNICATION IS THE PROCESS OF TRANSMITTING INFORMATION,
IDEAS AND ATTITUDES FROM ONE PERSON TO ANOTHER.
COMMUNICATION IS THE PROCESS OF MEANINGFUL INTERACTION AMONG
HUMAN BEINGS.
ITS ESSENCES :
PERSONAL PROCESS
OCCURS BETWEEN PEOPLE
INVOLVES CHANGE IN BEHAVIOUR
MEANS TO INFLUENCE OTHERS
EXPRESSION OF THOUGHTS AND
EMOTIONS THROUGH WORDS & ACTIONS.
TOOLS FOR CONTROLLING AND MOTIVATING PEOPLE.
IT IS A SOCIAL AND EMOTIONAL PROCESS.
 Process of communication
 Communication is the process of sending &
receving information among people…….
 Receiver Sender
Feedback
Receiver
Encode
Sender
DecodeMedium
Types of Communication
1. Verbal Communication
 Oral
 Written
2. Non-verbal Communication
What are the most common ways
we communicate?
Effective Communication
Meaning –
Effective communication is a two way
process –sending the right message & to the right
person.
It is important to know the psychology of the people
you are interacting with for communication to be
effective.
Defination-
“Effective communication is the
communication which produces intended or desired
result.”
Uses of Effective communication
Effective communication helps to understand a person
or situation in a better way.
It enables us to solve the diffrences ,build trust
&respect in the organization.
Sometimes our message is misunderstood or we
misunderstand the received message ,effective
communication helps us to resolve problems with
boths point of view.
It helps us in desicion meaking .
 Barriers to effective
communication
 Noise
 Inappropriate Media
 Assumptions
 Language Diffrences
 Poor Listening Skills
 Cultural Diffrence
Advantages of Effective
communication
Effective communication helps person to get more
than what he or she expect out of life.
Effective communication saves time.
Effective communication helps people understand
what they want & expect from each other.
Effective communication among employess & boss
helps to improve job satisfaction at both the ends.
Effective Communication Skills..

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Effective Communication Skills..

  • 1.
  • 3.  CONTENTS What is communication. Process of communication Types of communication Ways of communication Effective communication Uses of effective communication Barriers to effective communication Advantages of effectve communication THANK YOU
  • 4.  What is Communication? COMMUNICATION IS THE PROCESS OF TRANSMITTING INFORMATION, IDEAS AND ATTITUDES FROM ONE PERSON TO ANOTHER. COMMUNICATION IS THE PROCESS OF MEANINGFUL INTERACTION AMONG HUMAN BEINGS. ITS ESSENCES : PERSONAL PROCESS OCCURS BETWEEN PEOPLE INVOLVES CHANGE IN BEHAVIOUR MEANS TO INFLUENCE OTHERS EXPRESSION OF THOUGHTS AND EMOTIONS THROUGH WORDS & ACTIONS. TOOLS FOR CONTROLLING AND MOTIVATING PEOPLE. IT IS A SOCIAL AND EMOTIONAL PROCESS.
  • 5.  Process of communication  Communication is the process of sending & receving information among people…….  Receiver Sender Feedback Receiver Encode Sender DecodeMedium
  • 6. Types of Communication 1. Verbal Communication  Oral  Written 2. Non-verbal Communication
  • 7. What are the most common ways we communicate?
  • 8. Effective Communication Meaning – Effective communication is a two way process –sending the right message & to the right person. It is important to know the psychology of the people you are interacting with for communication to be effective. Defination- “Effective communication is the communication which produces intended or desired result.”
  • 9. Uses of Effective communication Effective communication helps to understand a person or situation in a better way. It enables us to solve the diffrences ,build trust &respect in the organization. Sometimes our message is misunderstood or we misunderstand the received message ,effective communication helps us to resolve problems with boths point of view. It helps us in desicion meaking .
  • 10.  Barriers to effective communication  Noise  Inappropriate Media  Assumptions  Language Diffrences  Poor Listening Skills  Cultural Diffrence
  • 11. Advantages of Effective communication Effective communication helps person to get more than what he or she expect out of life. Effective communication saves time. Effective communication helps people understand what they want & expect from each other. Effective communication among employess & boss helps to improve job satisfaction at both the ends.