3. CONTENTS
What is communication.
Process of communication
Types of communication
Ways of communication
Effective communication
Uses of effective communication
Barriers to effective communication
Advantages of effectve communication
THANK YOU
4. What is Communication?
COMMUNICATION IS THE PROCESS OF TRANSMITTING INFORMATION,
IDEAS AND ATTITUDES FROM ONE PERSON TO ANOTHER.
COMMUNICATION IS THE PROCESS OF MEANINGFUL INTERACTION AMONG
HUMAN BEINGS.
ITS ESSENCES :
PERSONAL PROCESS
OCCURS BETWEEN PEOPLE
INVOLVES CHANGE IN BEHAVIOUR
MEANS TO INFLUENCE OTHERS
EXPRESSION OF THOUGHTS AND
EMOTIONS THROUGH WORDS & ACTIONS.
TOOLS FOR CONTROLLING AND MOTIVATING PEOPLE.
IT IS A SOCIAL AND EMOTIONAL PROCESS.
5. Process of communication
Communication is the process of sending &
receving information among people…….
Receiver Sender
Feedback
Receiver
Encode
Sender
DecodeMedium
8. Effective Communication
Meaning –
Effective communication is a two way
process –sending the right message & to the right
person.
It is important to know the psychology of the people
you are interacting with for communication to be
effective.
Defination-
“Effective communication is the
communication which produces intended or desired
result.”
9. Uses of Effective communication
Effective communication helps to understand a person
or situation in a better way.
It enables us to solve the diffrences ,build trust
&respect in the organization.
Sometimes our message is misunderstood or we
misunderstand the received message ,effective
communication helps us to resolve problems with
boths point of view.
It helps us in desicion meaking .
10. Barriers to effective
communication
Noise
Inappropriate Media
Assumptions
Language Diffrences
Poor Listening Skills
Cultural Diffrence
11. Advantages of Effective
communication
Effective communication helps person to get more
than what he or she expect out of life.
Effective communication saves time.
Effective communication helps people understand
what they want & expect from each other.
Effective communication among employess & boss
helps to improve job satisfaction at both the ends.