1. AN OVERVIEW of COACHING

8. GROWing with Coaching G oal: What is the objective of this coaching session? O ptions: What are the alternatives? R eality: What is the current situation ? W ay head: What will you do?

9. Characteristics of Adult Learners Problem- centered Practical Experience- based Self- directed Goal- oriented

10. Coaching process Objective : Develop the required competences as a coach. Identify and approve minimum common standard competencies required as coach Design Learning Program Check list against NVQ/SVQ list (24 hours = 3 days course) Practical coaching Sessions with supervision and assessment Independent Coaching Demonstrate competence required in the job (6 hours)

11. The Coaching Process Coach Assessor Verifier Line Manager, Team Leader supervisor : Some staff will stay in this role and not go further Some staff will also want to assess staff and take on The Assessor role Some senior people will take on the role of Verifiers Based on performance, adding value to the business Incentives have to be offered. External certification can be offered.