COM 295 Entire Course NEW

UOP COM 295 Entire Course + Final Guide
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COM 295 Week 1 Mobile Technology Paper
COM 295 Week 2 Assignment Empathetic Listening Scenario (2
Papers)
COM 295 Week 2 Assignment Collaboration Definitions Paper
COM 295 Week 3 Assignment Constructing Effective Business
Messages Part I (2 Papers)
COM 295 Week 4 Assignment Developing Persuasive Business
Messages Part II (2 Papers)
COM 295 Week 5 Assignment Designing Effective Presentations
Part III (2 PPT)
COM 295 Week 1 Knowledge Check
COM 295 Week 1 Communication Process Worksheet

COM 295 Week 2 Global Communication Worksheet
COM 295 Week 2 Ethics & Credibility in Business
Communications
COM 295 Week 3 New Hire Communication
COM 295 Week 3 Technology and Communications
COM 295 Week 4 Persuasive Message
COM 295 Week 4 CAREER CONNECTION Resume Building
COM 295 Week 5 CAREER CONNECTION Persuasive
Presentation
COM 295 Week 5 CAREER CONNECTION Resume Review
COM 295 Final Exam Guide (Score 25/30)

UOP COM 295 Final Guide (2 Sets)
http://www.uopassignments.com/com-295-new/com-
295-final-guide-2-sets
SET 1
1. A colleague asks you for advice on how to understand the
audience of his persuasive message. Which of the following
pieces of advice will you offer?
o Consider the psychological principles that impact
people’s decisions. (Page 241)
o Ask as few questions as possible to avoid annoying
them.
o Wait until the message is perfected before choosing
the right audience.
o Focus on their values and not their needs.
2. Javier is an editorial manager at a publishing company. He
wants to give one of his supervisors an “Employee of the Year”

award. Which of the following supervisors should he choose if
he is looking for an employee with a strong sense of caring?
o Paul, who is the best copy editor and proofreader
in the department
o Ayesha, who always takes on extra work to help the
department meet its deadlines
o Jon, who sets short- and long-term deadlines for
every project and meets them promptly
o Jenny, who helps her employees develop the skills
that will allow them to advance. (Page 199)
3. Bao is conducting a study that compares the cost of
keeping print messages on file versus storing digital messages
in the cloud. What aspect of communications relates to the
storage of messages?
o coordination
o planning
o permanence (Page 36)
o constraint
4. Which of the following is true of documenting secondary
research sources?
o Statements that are paraphrased do not require
documentation.

o Ideas that are summarized do not require
documentation.
o The only thing that has to be documented is a
direct quotation.
o Writers can use a variety of documentation
systems, including MLA and APA styles. (Page 382)
5. Rick is trying to schedule a video teleconference with
colleagues at several locations. To do so, he needs to coordinate
their schedules and also check to see if the company needs to
invest in any additional resources to make it happen. By
addressing coordination and resource issues, he is dealing
with:
o richness
o immediacy
o constraint (Page 36)
o control
6. Lori is using secondary research to develop a business
report. How can she write her report in a way that
demonstrates originality in thought?
o Cite all her research sources
o Adopt a methodical approach to decision making

o Generate her own conclusions and
recommendations (Page 382)
o Use the most current documentation guidelines
7. In the context of developing persuasive messages,
which of the following is most likely to help you
demonstrate a voice of competence?
o using only emotional appeals in your persuasive
messages
o adopting the tone of mass advertising such as over-
the-top appeals
o focusing only on logical appeals
o developing strong ideas in the interest of your
audience (Page 243)
8. Which of the following should contain all your research
sources and should be provided at the end of your report?
o The executive summary
o Table of contents
o Citations
o The reference list (Page 382)
9. Which of the following is an example of psychological
noise?

o Jenna’s boss does not take her complaint seriously
because construction noise prevented him from
hearing it.
o Jenna’s boss does not take her complaint seriously
because he thinks teenagers always exaggerate (Page
28)
o Jenna’s boss does not understand what she tells
him because his hearing aid battery dies.
o Jenna’s boss does not understand that when she
says a product is ‘bad’ she means she likes it.
10. One of the first tasks to accomplish when developing a
presentation is to:
o Use headings to create a storyboard
o Develop effective slides
o Gather content for an effective review
o Understand the needs of your audience (Page 420)
11. Which of the following is an example of projected cognitive
similarity?
o Rico assumes that all cultures are inferior to his culture.
o Bill assumes that the cultural stereotypes shown in the
popular media are true.

o Elana assumes that no two cultures are alike in terms of
values and norms.
o Deirdre assumes that other cultural groups have the same
values as hers. (Page 92)
12. Your coworker LaRita has asked you to review her slide
presentation. You notice that it is difficult to recognize and
process the most important ideas and information. To help her
fix this, what will you recommend that she change?
o She should choose dark backgrounds and text colors.
o She should use bold or italics to highlight key ideas (Page 429
& Page 439)
o She should include a compelling image every few slides.
o She should limit her text to five words per line and three to
four lines per slide.
13. In order to focus your presentation on people, you should:
o Avoid using presentation software or other technology
o Include as many photographs as possible on your slides
o Use a lot of “I” statements
o Make individuals and groups the subject of your sentences
(Page 448)

14. A mistake that many job applicants make while creating
resumes is:
o Trying to display everything they do well (Page 470)
o Neglecting to include areas they need to improve on
o Highlighting only a few of their abilities and attributes
o Forgetting to include their hobbies and other interests
15. By doing audience analysis, Radika discovers that the
people she will be giving her sales presentation to know very
little about her product. Because of this, she is likely to decide
to:
o Use only emotional appeals in her presentation
o Spend more presentation time informing the audience
o Involve them in her presentation
o Eliminate bulleted and numbered lists from her slides
16. Which of the following is typically included in the drafting
stage of writing an effective business message?
o Setting a positive and other-oriented tone (Page 119)
o Ensuring that the communication is fair
o Finding the needs of the audience

o Identifying the primary message and key points
17. In order to design your slides to facilitate ease of
processing, you should:
o Limit your text to ten words per line (Page 429)
o Provide as much information as possible on every slide
o Use at least one compelling image on every slide
o Use complex charts for complex information
18. __________ is the process of converting meaning into messages
composed of words and nonverbal signals.
o Filtering
o Translating
o Decoding
o Encoding (Page 26)
19. Vanessa has been assigned the task of creating an effective
business message aimed at improving the productivity of the
employees in her company. In the process of creating the
business message, she studies the background of the
employees, their needs, and priorities. To which step of the
planning process for developing influential messages does
Vanessa’s action typically belong?

o Message review
o Message structuring
o Idea development
o Audience analysis (Page 120)
20. In the context of persuasive messages, validating your
readers means that you are:
o Recognizing and appreciating others’ needs and preferences
as legitimate (Page 245)
o Providing solid reasons why your product, service, or idea
benefits readers
o Demonstrating a business need – a gap between what is and
what could be
o Overcoming objections by providing counterpoints
21. Which of the following is typically included in the reviewing
state of writing an effective business message?
o Ensuring the communication is fair (Page 119)
o Identifying the primary message and key points
o Setting a positive and other-oriented tone
o Finding the needs of the audience

22. ________ noise occurs when communicators apply different
meanings to the same words or phrases.
o Physical
o Semantic (Page 28)
o Cognitive
o Psychological
23. Performing at the highest standards, not just for oneself,
but for the team, for the supervisor, for the consumer, and for
the company’s shareholders, indicates a sense of _________.
o Accountability (Page 8)
o Individuality
o Future-orientation
o Opportunity
24. Your resume should tell a story of:
o Everything you have learned and one in your previous job
o Your educational accomplishments
o How you plan to improve your areas of weakness
o The value you can provide to a company (Page 470)

25. Which of the following is useful advice on conducting
business across cultures with those who have limited English
ability?
o Use slang and jargon instead of literal language as
much as possible
o Determine a person’s level of communication
proficiency within the first few moments of your
interactions with them.
o Allow those with limited English ability enough time to
process their thoughts into English. (Page 94)
o Speak at your normal, regular pace instead of
speaking slowly as this may be viewed as disrespectful.
26. Which of the following facilitates a one-stop work space
containing project and meeting information, shared files, and
communication platforms?
o Written messages
o Social networking (Page 38)
o Webinar
o Texting
27. Which of the following is true of competence?
o It increases when individuals focus on connecting with
others.

o It is innate and cannot be gained through experience.
o It is often evaluated by one’s track record of
achievements. (Page 274)
o It has grown less important in the post-trust era.
28. Gregor, who works at a textbook company, has put together
a presentation proposing that the company save money by
getting its images from less expensive stock, photo
sites. Gregor needs to present his idea to the executive
committee. Considering the content of his presentation, which
of the following people on the committee should he most try to
influence?
o The design director
o The production editor
o The marketing director (Page 358)
o The editorial director
29. Which of the following is a trait of individualists?
o They communicate directly to efficiently deal with
work tasks and outcomes. (Page 95)
o They tend to stay in contact with and work through
extended networks.
o They stay in relationships even when they are no
longer mutually satisfying.

o They tend to follow the perceived dreams and goals of
the group as a matter of duty.
30. The career summary section of a resume should provide
the candidate’s ________.
o Objective for the job search
o Major accomplishments, abilities, and attributes.
(Page 470)
o Memberships, awards, certifications and licensure,
and activities
o List of personal references.
SET 2
Vanessa has been assigned the task of creating an effective
business message aimed at improving the productivity of the
employees in her company. In the process of creating the
business message, she studies the background of the
employees, their needs, and priorities. To which step of the
planning process for developing influential messages does
Vanessa's action typically belong?

Idea development
Message review
Message structuring
Audience analysis
-----------------------------------------------------------
Gregor, who works at a textbook company, has put together a
presentation proposing that the company save money by
getting its images from less expensive stock photo sites. Gregor
needs to present his idea to the executive committee.
Considering the content of his presentation, which of the
following people on the committee should he most try to
influence?
• The design director
•The marketing director
•The production editor
•The editorial director
----------------------

Which of the following facilitates a one-stop work space
containing project and meeting information, shared files, and
communication platforms?
•texting
•written messages
•social networking
•Webinar
----------------------------------------------
Rick is trying to schedule a video teleconference with
colleagues at several locations. To do so, he needs to coordinate
their schedules and also check to see if the company needs to
invest in any additional resources to make it happen. By
addressing coordination and resource issues, he is dealing
with:
•constraint
•immediacy
•richness
•Control
------------------------
The career summary section of a résumé should provide the
candidate's
•major accomplishments, abilities, and attributes
•objective for the job search

•memberships, awards, certifications and licensure, and
activities
•list of personal references
-------------------------------
Your coworker LaRita has asked you to review her slide
presentation. You notice that it is difficult to recognize and
process the most important ideas and information. To help her
fix this, what will you recommend that she change?
•She should choose dark backgrounds and text colors.
•She should include a compelling image every few slides.
•She should limit her text to five words per line and three to
four lines per slide.
•She should use bold or italics to highlight key ideas.
_________________
Which of the following is a trait of individualists?
•They tend to follow the perceived dreams and goals of the
group as a matter of duty.
•They communicate directly to efficiently deal with work tasks
and outcomes.
•They stay in relationships even when they are no longer
mutually satisfying.

•They tend to stay in contact with and work through extended
networks.
-_-----------------------------
Lori is using secondary research to develop a business report.
How can she write her report in a way that demonstrates
originality in thought?
•Use the most current documentation guidelines
•Cite all her research sources
•Generate her own conclusions and recommendations
•Adopt a methodical approach to decision making
----------------------------------
A mistake that many job applicants make while creating
résumés is:
•neglecting to include areas they need to improve on
•highlighting only a few of their abilities and attributes
•forgetting to include their hobbies and other interests
•trying to display everything they do well
----------------------

In order to design your slides to facilitate ease of processing,
you should:
•use complex charts for complex information
•use at least one compelling image on every slide
•limit your text to ten words per line
•provide as much information as possible on every slide
--------------------------
_____ is the process of converting meaning into messages
composed of words and nonverbal signals.
•Encoding
•Translating
•Filtering
•Decoding
--------------------------------
In the context of developing persuasive messages, which of the
following is most likely to help you demonstrate a voice of
competence?
•focusing only on logical appeals
•developing strong ideas in the interest of your audience
•using only emotional appeals in your persuasive messages

•adopting the tone of mass advertising such as over-the-top
appeals
---------------------------------------
A colleague asks you for advice on how to understand the
audience of his persuasive message. Which of the following
pieces of advice will you offer?
•Ask as few questions as possible to avoid annoying them.
•Consider the psychological principles that impact people's
decisions.
•Focus on their values and not their needs.
•Wait until the message is perfected before choosing the right
audience.
--------------------------
Performing at the highest standards, not just for oneself, but for
the team, for the supervisor, for the consumer, and for the
company's shareholders, indicates a sense of _________.
•individuality
•future-orientation
•opportunity
•Accountability
------------------------------------------
Your résumé should tell a story of:

•everything you have learned and done in your previous job
•the value can provide to a company
•how you plan to improve your areas of weakness
•your educational accomplishments
------------------------------
Which of the following is true of documenting secondary
research sources?
•Ideas that are summarized do not require documentation.
•Statements that are paraphrased do not require
documentation.
•Writers can use a variety of documentation systems, including
MLA and APA styles.
•The only thingthat has to be documented is a direct quotation.
-------------------------------------
In the context of persuasive messages, validating your readers
means that you are:
•demonstrating a business need—a gap between what is and
what could be
•providing solid reasons why your product, service, or idea
benefits readers
•recognizing and appreciating others' needs and preferences as
legitimate

•overcoming objections by providing counterpoints
-----------------------------
By doing audience analysis, Radika discovers that the people
she will be giving her sales presentation to know very little
about her product. Because of this, she is likely to decide to:
•use only emotional appeals in her presentation
•spend more presentation time informing the audience
•involve them in her presentation
•eliminate bulleted and numbered lists from her slides
Which of the following is typically included in the drafting stage
of writing an effective business message?
•ensuring that the communication is fair
•identifying the primary message and key points
•finding the needs of the audience
•setting a positive and other-oriented tone
------------------------------
One of the first tasks to accomplish when developing a
presentation is to:
•gather content for an effective review

•understand the needs of your audience
•develop effective slides
•use headings to create a storyboard
__________________
Which of the following is useful advice on conducting business
across cultures with those who have limited English ability?
•Determine a person's level of communication proficiency
within the first few moments of your interactions with them.
•Allow those with limited English ability enough time to
process their thoughts into English.
•Use slang and jargon instead of literal language as much as
possible.
•Speak at your normal, regular pace instead of speaking slowly
as this may be viewed as disrespectful.
-------------------------------------
Javier is an editorial manager at a publishing company. He
wants to give one of his supervisors an "Employee of the Year"
award. Which of the following supervisors should he choose if
he is looking for an employee with a strong sense of caring?
•Paul, who is the best copy editor and proofreader in the
department

•Jenny, who helps her employees develop the skills that will
allow them to advance
•Ayesha, who always takes on extra work to help the
department meet its deadlines
•Jon, who sets short- and long-term deadlines for every project
and meets them promptly
-----------------------------
In order to focus your presentation on people, you should:
•use a lot of "I" statements
•avoid using presentation software or other technology
•make individuals and groups the subject of your sentences
•include as many photographs as possible in your slides
_________________________________
Which of the following is an example of projected cognitive
similarity?
•Rico assumes that all cultures are inferior to his culture.
•Elana assumes that no two cultures are alike in terms of values
and norms.
•Bill assumes that the cultural stereotypes shown in the
popular media are true.

•Deirdre assumes that other cultural groups have the same
values as her
-----------------------
Which of the following is an example of psychological noise?
•Jenna's boss does not take her complaint seriously because
construction noise prevented him from hearing it.
•Jenna's boss does not understand what she tells him because
his hearing aid battery dies.
•Jenna's boss does not take her complaint seriously because he
thinks teenagers always exaggerate.
•Jenna's boss does not understand that when she says a product
is "bad," she means she likes it.
--------------------------------
Which of the following is typically included in the reviewing
stage of writing an effective business message?
•ensuring the communication is fair
•identifying the primary message and key points
•finding the needs of the audience
•setting a positive and other-oriented tone
------------------------------
Which of the following should contain all your research sources
and should be provided at the end of your report?

•table of contents
•citations
•the reference list
•the executive summary
---------------------------------
_____ noise occurs when communicators apply different
meanings to the same words or phrases.
•Semantic
•Physical
•Cognitive
•Psychological
-----------------------------------------
Which of the following is true of competence?
•It has grown less important in the post-trust era.
•It is innate and cannot be gained through experience.
•It increases when individuals focus on connecting with others.
•It is often evaluated by one's track record of achievements.
-----------------------------------

Bao is conducting a study that compares the cost of keeping
print messages on file versus storing digital messages in the
cloud. What aspect of communications relates to the storage of
messages?
•planning
•coordination
•constraint
•permanence

UOP COM 295 Week 1 Communication Process
295-week-1-communication-process
Complete the Communication Process.
Review pp. 10 & 11 in Ch. 1 of Business Communication Today
for more information.
Click the Assignment Files tab to submit your assignment.
Steps of Communication Model
1. Sender has an idea.
2. Sender encodes the idea in a message.
3. Sender produces the message in a medium.
4. Sender transmits message through a channel.
5. Audience receives the message.
6. Audience decodes the message.

7. Audience responds to the message.
8. Audience provides feedback to the sender.

UOP COM 295 Week 1 Knowledge Check
295-week-1-knowledge-check
1.As part of an effort to hire younger workers, a multinational
organization assures applicants that they will get to visit its
offices in other countries and work with the employees there.
However, only two out of every nine workers actually get
selected for such projects. What moral dilemma best fits this
scenario?
2. Hester’s organization has put her in charge of setting up their
first office in a different country. She hires a construction firm
to oversee the building operations. A project manager at the
firm tells her that the building work is “almost complete,” but
when Hester goes in person a week later she finds that work
hasn’t even begun. What moral dilemma best describes this
situation?
3. Which of the following could lead to an ethical dilemma as a
result of a cosmetic half-truth?
4. Dave is a member of the talent acquisition team at a
pharmaceutical company. He almost always follows official
guidelines when communicating in a professional
capacity. However, he recently wrote an “off the record” letter

to an applicant mentioning that while his credentials were
excellent, he could not be offered employment as Dave’s next
hire needed to fulfill certain diversity requirements. Can the
company be held legally accountable in this instance? Why or
why not?
5. Which act led to managers asking employees to grant signed
permission before revealing confidential information?
6. Gabriel’s job involves overseeing business correspondence
between his company and various governmental agencies. The
passage of a certain act made this correspondence available for
public scrutiny, and so Gabriel must ensure that all
communication satisfies government requirements without
divulging valuable company secrets. Which of the following acts
made this correspondence available to the public?
7. Which of the following terms refers to a shared system of
symbols, beliefs, attitudes, values, expectations, and norms for
behavior?
8. Juan, an anthropologist studying the lives of tribes in a
remote forest region, notices that the people of a particular
tribe are afraid of outsiders, and they avoid contact
with neighboring tribes and civilizations. The attitude of the
tribe can be described as _____.
9. Gina’s organization is headquartered in a country which has
a low-context culture. The project she is working on requires
her to spend a few months in a country with a predominantly
high-context culture. What will Gina learn about the
communication style of high-context cultures once she
interacts with her colleagues there?

10. In the context of intercultural business communication, why
is it important to become aware of your own biases?
11. What information on U.S. business culture would you give to
an employee who recently moved to your local office?
12. What is the process in which a translator encodes a message
into another language and then a different translator
retranslates the same message into the original language?
13. Gillystone Inc. has employees in branches across the United
States. The company wants to create a common site for
information about all the projects its employees tackle,
the solutions they offer, and the results of these solutions over
time. Employees will be required to update the site frequently
by themselves, adding their observations and experiences.
Which of the following technologies is the best option for both
Gillystone and its employees?
14. What is the process of obtaining ideas, solutions, and
insights to organizational issues from groups of people from
inside as well as outside an organization known as?
15. Pelican Toys has distributors throughout the United States.
At present, the company keeps in contact with its distributors
through telephone and email, communicating confidential
information about new products and prices. Distributors
contact Pelican headquarters to communicate their queries.
Pelican wants to upgrade to a secure online system through
which distributors can access information from the company
and communicate their queries or complaints as quickly as
possible. Which of the following methods is most suited for this
purpose?

16. Once a receiver receives a message, he understands the idea
communicated by the message through a process known as
17. Who among the following people is at the transmission
stage of the communication process?
18. Dave edits a travel blog. Rachel, one of the contributors, has
written a substandard article for the blog, and Dave has to give
her feedback to help her improve the piece. Which of the
following is the most constructive way to offer feedback?
19. Aman, a technical manager at Soo Kin Technologies, has
recently started working with a new team. One of his team
members sends him an urgent message on the
company’s instant messaging client. However, Aman’s
computer has a number of different applications running, and
he doesn’t notice the message until the next morning.
Which barrier to communication is demonstrated in this
scenario?
20. Leanne is the marketing manager in charge of executing
Unipax’s new marketing strategy. A month into
implementation, market research reveals that the strategy is
largely ineffective. Though others in the company want to
change the strategy, Leanne insists on retaining it, saying that
the market research data does not reveal anything about
the marketing strategy. Which barrier to communication is
Leanne likely to be experiencing?
21. Identify the instance in which a filter blocks or distorts a
message before it reaches the recipient.

UOP COM 295 Week 1 Mobile Technology Paper
295-week-1-mobile-technology-paper
Write a 350 to 700-word response to the questions below
· Discuss how mobile technology is changing the practice of
business communication.
· Define ethical communication.
· Explain how the widespread use of social media has
increased the attention given to the issue of transparency.
· Give an example of how mobile communication can be
used to in a business setting.

UOP COM 295 Week 2 Assignment Collaboration Definitions
Paper
http://www.uopassignments.com/com-295-new/COM-
295-Week-2-Assignment-Collaboration-Definitions-Paper
COM 295 Week 2 Assignment Collaboration Definitions Paper

UOP COM 295 Week 2 Assignment Empathetic Listening
Scenario (2 Papers)
295-week-2-assignment-empathetic-listening-scenario
Think back over conversations you have had with friends,
family members, co-workers, or classmates.
Select a conversation in which the other person wanted to talk
about something that was troubling him or her. As you replay
this conversation in your mind, think about how well you did in
terms of empathic listening.
Develop a 1,050-word analysis including:
Explain whether you found yourself being critical when the
person really just needed someone to listen.
Identify whether you let the person know, by your words or
actions, you cared about his or her dilemma, even if you were
not able to help in any other way.
Analyze your listening performance.
Note: Be sure not to disclose any private information; you can
change the names of the people involved or the circumstances
as needed to maintain privacy.
Format the assignment consistent with APA guidelines.

UOP COM 295 Week 2 Ethics in Business Communications
295-week-2-ethics-in-business-communications
Based on your Week 2 collaborative learning team discussion:
Compose a 350-word individual summary of your team's
discussion.

UOP COM 295 Week 2 Global Communications Worksheet
295-week-2-global-communications-worksheet
Your supervisor wants to send a brief e-mail message,
welcoming employees recently transferred to your department
from different regions across the company, which are Brazil,
Russia, India, and China. Create a clear and concise welcome
message that would be appropriate for these groups of
employees.
Research the communication style of each of the following
countries:
• Brazil
• Russia
• India
• China
Transcribe the following welcome message for the employees
from each country:
I wanted to welcome you ASAP to our little family here in the
States. It’s high time we shook hands in person and not just
across the sea. I’m pleased as punch about getting to know you
all, and I for one will do my level best to sell you on America.

Complete the table below with your transcribed welcome
messages. Also indicate whether each of the countries are more
individualistic or relationship focused, and whether they are
direct or indirect in their communication.

1. As the communications manager for your company, you need
to identify a tool that employees can use to communicate with
each other quickly and informally and that can indicate
whether a particular employee is busy or available for
communication. Which of the following tools would you pick?
2. Januz is a language researcher who wants to collect and
analyze traditional songs, rhymes, and stories from a variety of
cultures for a research project. He posts a request for
information on a website, and visitors from around the world
share their stories for his project. Which of the following is
Januz using?
3. What is the process of recording audio or video files and
distributing them online known as ?
4. What would you include at the beginning of an article as a
concise version that provides readers with all the main points
and skips over details?
5. You notice that employees in your company tend to waste
time when using the company’s instant messaging system.
What would you advise them to do to make instant

messaging more efficient and effective for organizational
communication?
6. Brian runs a music blog on which he posts podcasts of
different music artists discussing their newest album releases.
If he wants to effectively adapt the three-step writing process to
his podcast, what will he do during the completing stage?
7. Marco needs to write an article for a magazine. While he has
a main idea and a theme in mind, he is not sure how to clearly
organize large amounts of information. He decides to record
himself describing out loud what he intends to write and repeat
the process until he has narrowed down and tightened the
message. What technique is Marco employing?
8. A graphic technique used to develop and construct content
by starting with a main idea then branching out to connect
other related ideas is known as what?
9. Farah, a biologist at a local university, is giving a lecture on a
hard-to-understand subject. What guideline should Farah
follow to better define the scope of her message and heighten
audience receptivity?
10. Your friend asks you how to avoid using biased language in
a report on her company’s branding strategies. What would
your advice be?
11. When might you prefer using the active voice over the
passive voice in business communication?
12. What term is used to refer to a standard block of text that is
reused in multiple documents?
13. Identify the sentence that is NOT in parallel form.

14. For what reason would an editor of a political
newsmagazine choose to use justified type?
15. What are lines of text or graphics that are repeated at the
top of every page in a document?

UOP COM 295 Week 3 Assignment Constructing Effective
Business Messages Part I (2 Papers)
295-week-3-assignment-constructing-effective-business-
messages
Select a product or service for this assignment in which you
believe your organization should invest capital resources to
develop for sale in a global environment.
Review Ch. 4 of Business Communication Essentials.
Create a Microsoft® Word analysis of 1,400 words that includes
the following:
Describe the product or service, including its main
characteristics.
Why do you believe this product is worthwhile?
A profile of your audience/s. Why are these audience/s
important? How different would you approach each audience?
Explain how you would establish credibility.
Explain why you selected the channel.
Select the appropriate channel for delivering your message
based on context, audience, and purpose.
Format your assignment consistent with APA guidelines.

1. Which page found in short reports provides authorization
details and contact information so readers can send in queries?
2. Taro is writing a memo to the marketing department to
remind the team about a meeting. What must be included in his
memo?
3. What would you include in the bibliography of a report?
4. What is useful to keep in mind when writing a short report?
5. When does a non sequitur occur within a business proposal?
6. Simone is writing a proposal to an investor to request
additional funding for her new business. What can she do in the
proposal to increase her chances of securing the funding?
7. What is important to keep in mind when evaluating sources
for secondary research?
8. What online search involves using operators such as AND,
OR, and NOT?

9. Eva is a market research scientist whose latest client is a
paint manufacturing company that has operations in many
countries. She is required to find out why the sales of blue paint
in a particular country are highest during the months of
September and October. These are also the months when the
country receives the highest rainfall. Upon
further investigation, she finds out that the people in this
country paint their doors blue as part of a festival celebrated
during the two months. In this scenario, what can Eva classify
the connection between high sales and rainfall as?
10. What should you keep in mind when organizing
information in order to create a persuasive message?
11. What is the process of working from specific evidence
toward a general conclusion known as?
12. Adam is the digital media manager for Band Box Inc., which
is a paid service for online streaming audio. What is he
required to do when advertising on websites?

UOP COM 295 Week 3 New Hire Communication
295-week-3-new-hire-communication
Select a company you are familiar with. Imagine that this
company is developing materials to communicate the company
culture, process, procedures, and general information for a new
hire.
Compose a message for your audience using the three- step
process outlined in Ch.10 (pp. 282-287) of Business
Communication Today. Demonstrate each step in your
communication.
• Planning
o Define the purpose.
o Define the audience.
o Identify the channel(s) of communication and why you
selected that channel.
• Writing
o Create the message.
• Completing
o Proofread, revise, and submit.

UOP Com 295 Week 3 Technology and Communications
295-week-3-technology-and-communications
Based on your Week 3 collaborative learning team discussion:
Write an individual 350-word summary of a specific business
communication technology from the list of interests and
discuss its present and potential future impact on business
communication.

UOP COM 295 Week 4 Assignment Developing Persuasive
Business Messages Part II (2 Papers)
295-week-4-assignment-developing-persuasive-business-
messages
Scenario: In Week 3, you selected a product or service that you
believe your organization should invest capital resources to
develop the product or service for sale. To speed up the new
product investment, you decide to write a memo proposing and
advocating for the launch of a new product or service to the
company president.
Create a memo proposal using the AIDA model in a Microsoft®
Word in a minimum of 1,400 words. You will add an
introduction and conclusion, and your paper will include the
following components:
Convince your audience to invest capital resources to develop
the product or service you intend to sell and explain your
rationale. See Figure 9.5 - Persuasive Message Using AIDA
model.
Gain credibility (for yourself and your request) and (2) to make
your readers believe that helping your product/service will
indeed benefit the company. Close with a request for some
specific action, and make that course of action as easy to follow
as possible to maximize the chances of a positive response.
Include secondary research to support your argument, related

to your product and/or service.
Explain what you will do in case the selected product or service
does not initially sell as much as expected.
Indicate potential digital channels for marketing your product
or service.
Consider cross-cultural and multinational implications.
Note: Main points from this memo will be included in the Week
5 Persuasive Presentation.
The following guidelines will help you effectively format
specific memo elements, Business Communication Essentials,
7/e (Pg. 410):
Addressees. When sending a memo to a long list of people,
include the notation See distribution list or See below in the
position at the top; then list the names at the end of the memo.
Arrange this list alphabetically, except when high-ranking
officials deserve more prominent placement. You can also
address memos to groups of people--All Sales Representatives,
Production Group, New Product Team.
Courtesy titles. You need not use courtesy titles anywhere in a
memo; first initials and last names, first names, or even initials
alone are often sufficient. However, use a courtesy title if you
would use one in a face-to-face encounter with the person.
Subject line. The subject line of a memo helps busy colleagues
quickly find out what your memo is about, so take care to make
it concise and compelling.
Body. Start the body of the memo on the second or third line
below the heading. Like the body of a letter, it's usually single-
spaced with blank lines between paragraphs. Indenting
paragraphs is optional. Handle lists, important passages, and
subheadings as you do in letters.
Writer's initials. Unlike a letter, a memo doesn't require a
complimentary close or a signature, because your name is
already prominent at the top. However, you may initial the
memo--either beside the name appearing at the top of the

memo or at the bottom of the memo.
Format consistent with APA guidelines.

1. In which scenario would you use a flowchart as a visual
element?
2. What is the best placement for a visual item in a document?
3. Which is a type of bar chart used to identify positive and
negative values?
4. Adela needs to create a visual that will depict a complex
process consisting of decision points. Which is the best option
for her?
5. What should you do when creating a presentation that
incorporates visuals?
6. Which element of a visual will help you identify its content
and aim?
7. Identify the activity that is part of the first step in the three-
step process of preparing an oral or online presentation.
8. Which of the following is a good seating arrangement for
conducting breakout sessions?

9. Hachiro is preparing a presentation that provides an
overview of his company and its products. The company only
produces environmentally friendly products and is involved in
research to generate more green ideas. Hachiro wants to grab
his audience’s interest right from the beginning of his
presentation. What can he do to achieve this?
10. Mal is creating a presentation on his company’s brand
strategy. Midway through the presentation, he wants to move to
a website that contains product reviews. Which of the following
should he use to move directly from the presentation to the
website?
11. Salvatore’s professor tells him to include functional rather
than decorative artwork in his presentation. What can
Salvatore do to achieve this?
12. What is the purpose of moving blueprints?

UOP COM 295 Week 4 Persuasive Messages
295-week-4-persuasive-messages
Pick a product to write a persuasive message about.
Gain instructor approval of your product.
Sell the product to the end consumer and your employer.
Part I
Write a message to persuade your boss to approve capital
resources for the product.
based on context, audience, and purpose. Explain why you
selected this particular channel.
Part II
Write a sales pitch to the end consumer to sell your product.
based on context, audience, and purpose. Explain why you
selected this particular channel.

UOP COM 295 Week 4 Resume
295-week-4-resume
Go to Phoenix Career Services.
Click on Resume Builder.
Build your resume.
Submit the following information to your instructor:
• Your introductory statement, which includes your career
objective, qualification summary, or career summary.
• A list of the key skills you included on your resume

UOP COM 295 Week 5 Assignment Designing Effective
Presentations Part III (2 PPT)
295-week-5-assignment-designing-effective-presentations
Designing Effective Presentations Part III Week 5
Create an 8- to 10-slide presentation that should be 5 to 10
minutes in length. Please include detailed speaker notes, based
on the Week 4 Persuasive Messages Part I & Part II assignment.
Apply the four aspects of designing business presentations
discussed in the textbook to your presentation.
Include at least one visual to support on your slides, for
example, using a line chart to show increasing sales. Include the
following in presentation slides:
Title
Introduction
Recommendation
Benefits
Impact if product or service does not sell as much as expected
Conclusion
References
Format consistent with APA guidelines.

UOP COM 295 Week 5 Persuasive Presentation
295-week-5-persuasive-presentation
Create a presentation based on the Week Four Persuasive
Messages Part I assignment. Apply the principles of
designing effective slides discussed in the textbook as you
develop your presentation. The presentation should include
7 to 10 slides with detailed speaker notes. Include the
following:
• Title
• Introduction
• Central idea
• Recommendation
• Benefits
• Impact if product does not sell
• Conclusion

UOP COM 295 Week 5 Resume Review
295-week-5-resume-review
Find a mentor or colleague and ask them to review and provide
feedback on the resume you created in Week 4.
Write a 350- to 700- word summary of the feedback you
received. How will you incorporate this feedback into a revision
of your resume?

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