UX from 30,000ft (COMP33512 - Lecture 18 - 2012/2013)

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Website Link: http://ocw.cs.manchester.ac.uk/ux/category/week-9/ Video URL: http://youtu.be/OR1ThNqR-bU Slides: https://www.slideshare.net/simon-harper/ux-from-30000ft-lectures-1718

Formation Technologie

Preamble In Real Life Optimism
The User Experience
from 30,000ft
#comp33512
Week 09 – Lecture 18
Simon Harper
University of Manchester
Semester 2 – 2012/13
last update: April 24, 2013
The User Experience from 30,000ft 1 / 11

Preamble In Real Life Optimism
Notices
User Experience Exam - Stopford TH.1 - 24 May 1400
duration 1:30;
Revision Questions to Me via Email;
The User Experience from 30,000ft Preamble 2 / 11

Preamble In Real Life Optimism
In Real Life
Realistic;
Practical;
Pragmatic; and
Sloppy!
The User Experience from 30,000ft In Real Life 3 / 11
...expanded in ‘In Real Life’ (pg. 285)

Preamble In Real Life Optimism
Commissioning Constraints
Constraints:
Just–In–Time;
Too–Little–Time;
Non–Specialist;
Inadequately Funded;
Pre–Supposed Outcome;
Implicit Overrun;
Due Diligence; and
UnConstrained Experiment!
The User Experience from 30,000ft In Real Life 4 / 11
...expanded in ‘Commissioning Constraints’ (pg. 289)

Preamble In Real Life Optimism
Information Requirements
Requirements:
Flavour Elicitation;
Ideas Elicitation;
Informal Elicitation;
Formal Elicitation;
Pre–Supposed Outcome; and
Laboratory Elicitation.
The User Experience from 30,000ft In Real Life 5 / 11
...expanded in ‘Information Requirements’ (pg. 291)

Preamble In Real Life Optimism
Limitations
Limits:
Time;
Participants;
Resources; and
Skills.
The User Experience from 30,000ft In Real Life 6 / 11
...expanded in ‘Limitations’ (pg. 293)

Preamble In Real Life Optimism
Available Skills
UXer Skill Sets:
Instrumentation;
Data Collection; and
Data Analysis.
The User Experience from 30,000ft In Real Life 7 / 11
...expanded in ‘Available Skills’ (pg. 296)

Preamble In Real Life Optimism
Optimism
We are Optimistic - we think we can create software that will
help users / make their lives better / make us money (?-yuck!).
We think we will bash every bug, satisfy every requirement, code
elegant and beautiful code.
This Optimism can be our downfall!
The User Experience from 30,000ft Optimism 8 / 11
...expanded in ‘Optimism’ (pg. 299)

Preamble In Real Life Optimism
Optimism
Brooks...
Adding People;
Second System Eﬀect;
Prediction Inaccuracy;
Throwaway Project; and
Changes Happen.
The User Experience from 30,000ft Optimism 9 / 11
...expanded in ‘Optimism’ (pg. 299)

Preamble In Real Life Optimism
To Do for next week...
1. Do you understand the SAQs (pg. 305); and
2. Read your notes up to the end.
The User Experience from 30,000ft Optimism 10 / 11

Preamble In Real Life Optimism
Any Questions?
Simon Harper 2.44 Kilburn Building
0161 275 0599 (OR x50599)
simon.harper@manchester.ac.uk
Oﬃce Hours: Friday 14:00–18:00
Figure 93. ‘Simon Harper –
Your Mild-Mannered Course
Tutor’; pg. 326
The User Experience from 30,000ft Optimism 11 / 11
...expanded in ‘Contact’ (pg. 326)

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I was intending to call this part ‘Digital Umami’ to convey the concept of something which is imperceptibly delicious. However, after much more reading over the years I decided on ‘Engaging’ in part from Fogg’s – elaboration on Reeves and Nass – Social Dynamics. The topics we will be looking at here focus on fun, enjoyment, cooperation, collaborative activities, and what has come to be known as ‘gamification’. ‘Engaging Use’ – adding this dynamism has become of great interest to the emotional design of the user experience practitioner. Even though it is still, somewhat, in its infancy. We will be looking at playfulness, funology, and what has come to be known as ‘Gamification’. We will then continue with a look at the wider design of ‘things’ as our interfaces and computational interactions move from the desktop to the embedded and imbedded environment.

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Efficient47 use or usability48. To my way of thinking both terms mean the same thing, and in reality were going to be talking about usability. However, you should be thinking of usability in more general terms; the more general terms of efficient use. This is because the concept of usability is much broader than the narrow confines of ‘Task Completion Time’ it is often associated with [9241-100:2011, 2011] usability, in the context of UX, seems to be simple but in reality can be quite taxing. Complex computerised systems and interfaces are becoming increasingly widespread in everyday usage, components of computerised systems are embedded into many commercial appliances. Indeed, the miniaturisation of computerised systems, often found in mobile telephones and personal digital assistants, is on the increase.

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WAI-ARIA enables Web developers to make dynamic content accessible to users of assistive technologies (ATs) but there remain many sites on the Web that do not use it. Unfortunately the default behaviour of ATs when handling such pages is often sub-optimal, leaving users struggling to use the content. We present ACup: a flexible approach that injects JavaScript into the page to detect and classify any changes to the Document Object Model (DOM). These changes are then presented to the user using a WAI-ARIA live region that was injected when the page was loaded. The style of presentation varies according to the characteristics of each update (using rules previously bound to be effective) and can simply be changed, for example to test novel presentation approaches, or to apply a more fine-grained classification. This may be used to enable AT users to benefit more rapidly from advances in user-interface design. Presented at the 10th International Cross-Disciplinary Conference on Web Accessibility – 13-15th May 2013 – Rio de Janeiro, Brazil.

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Citation: @article{Harper2012uq, Abstract = {Disabled people typically use methods of `sensory translation' to access a Web-page via assistive technology. These technologies conventionally render screen content under the direction of the user into a form that can be perceived by that user -- in effect the interface and content are adapted to suit their sensory requirements -- but simple sensory translation is not enough. Why is this -- and how can things be better? In this talk we touch on accessibility, sensory transcoding, multi-talker systems, auditory perception, and Neuroscience to help us in our search for equivalent interactive experiences tailored to the sensory modality of the user.}, Author = {Simon Harper}, Date-Added = {2013-02-15 10:31:27 +0000}, Date-Modified = {2013-02-15 10:39:41 +0000}, Howpublished = {Slideshare}, Journal = {Invited Talk - Technical Superior Insitute, LaSIGE, Lisbon, Portugal}, Month = {September}, Title = {Deep Accessibility: Adapting Interfaces to Suit Our Senses - http://goo.gl/VT5BE}, Url = {\url{http://www.slideshare.net/simon-harper/adapting-sensory-interfaces}}, Year = {2012}, doi={10.6084/m9.figshare.678330}, Bdsk-Url-2 = {http://dx.doi.org/10.6084/m9.figshare.678330}, Bdsk-Url-1 = {http://www.slideshare.net/simon-harper/adapting-sensory-interfaces}}

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UX from 30,000ft (COMP33512 - Lecture 19 & 20 - 2012/2013)

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Website Link: http://ocw.cs.manchester.ac.uk/ux/category/week-7/ Video URL: http://youtu.be/fOY92aN1Tsk Slides: http://www.slideshare.net/simon-harper/ux-from-30000ft-lecture-1314 Lectures 13. & 14. ‘Emotional Use’ – or ‘enabling the user to achieve positive instinctive or intuitive feeling such as joy or well-being.’ The emotional experience must be investigated and designed such that a holistic user experience (taking into account the users feelings) can be created.

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Website Link: http://ocw.cs.manchester.ac.uk/ux/category/week-6/ Video URL: http://youtu.be/e4QEbXG6jvM Slides: http://www.slideshare.net/simon-harper/ux-from-30000ft-lecture-1112 I was intending to call this part ‘Digital Umami’ to convey the concept of something which is imperceptibly delicious. However, after much more reading over the years I decided on ‘Engaging’ in part from Fogg’s – elaboration on Reeves and Nass – Social Dynamics. The topics we will be looking at here focus on fun, enjoyment, cooperation, collaborative activities, and what has come to be known as ‘gamification’.

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UX from 30,000ft (COMP33512 - Lecture 18 - 2012/2013)

1. Preamble In Real Life Optimism The User Experience from 30,000ft #comp33512 Week 09 – Lecture 18 Simon Harper University of Manchester Semester 2 – 2012/13 last update: April 24, 2013 The User Experience from 30,000ft 1 / 11

2. Preamble In Real Life Optimism Notices User Experience Exam - Stopford TH.1 - 24 May 1400 duration 1:30; Revision Questions to Me via Email; The User Experience from 30,000ft Preamble 2 / 11

3. Preamble In Real Life Optimism In Real Life Realistic; Practical; Pragmatic; and Sloppy! The User Experience from 30,000ft In Real Life 3 / 11 ...expanded in ‘In Real Life’ (pg. 285)

4. Preamble In Real Life Optimism Commissioning Constraints Constraints: Just–In–Time; Too–Little–Time; Non–Specialist; Inadequately Funded; Pre–Supposed Outcome; Implicit Overrun; Due Diligence; and UnConstrained Experiment! The User Experience from 30,000ft In Real Life 4 / 11 ...expanded in ‘Commissioning Constraints’ (pg. 289)

5. Preamble In Real Life Optimism Information Requirements Requirements: Flavour Elicitation; Ideas Elicitation; Informal Elicitation; Formal Elicitation; Pre–Supposed Outcome; and Laboratory Elicitation. The User Experience from 30,000ft In Real Life 5 / 11 ...expanded in ‘Information Requirements’ (pg. 291)

6. Preamble In Real Life Optimism Limitations Limits: Time; Participants; Resources; and Skills. The User Experience from 30,000ft In Real Life 6 / 11 ...expanded in ‘Limitations’ (pg. 293)

7. Preamble In Real Life Optimism Available Skills UXer Skill Sets: Instrumentation; Data Collection; and Data Analysis. The User Experience from 30,000ft In Real Life 7 / 11 ...expanded in ‘Available Skills’ (pg. 296)

8. Preamble In Real Life Optimism Optimism We are Optimistic - we think we can create software that will help users / make their lives better / make us money (?-yuck!). We think we will bash every bug, satisfy every requirement, code elegant and beautiful code. This Optimism can be our downfall! The User Experience from 30,000ft Optimism 8 / 11 ...expanded in ‘Optimism’ (pg. 299)

9. Preamble In Real Life Optimism Optimism Brooks... Adding People; Second System Eﬀect; Prediction Inaccuracy; Throwaway Project; and Changes Happen. The User Experience from 30,000ft Optimism 9 / 11 ...expanded in ‘Optimism’ (pg. 299)

10. Preamble In Real Life Optimism To Do for next week... 1. Do you understand the SAQs (pg. 305); and 2. Read your notes up to the end. The User Experience from 30,000ft Optimism 10 / 11

11. Preamble In Real Life Optimism Any Questions? Simon Harper 2.44 Kilburn Building 0161 275 0599 (OR x50599) simon.harper@manchester.ac.uk Oﬃce Hours: Friday 14:00–18:00 Figure 93. ‘Simon Harper – Your Mild-Mannered Course Tutor’; pg. 326 The User Experience from 30,000ft Optimism 11 / 11 ...expanded in ‘Contact’ (pg. 326)

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