Business Continuity Continuum by SIOS
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Business Continuity Continuum by SIOS
- 1. Business Continuity Continuum Presented by: Jim Kaskade SIOS Chief of Cloud SugarCon 2010 © 2010 SIOS Technology 1
- 2. 80% of mission-critical application disruptions are caused by ‘soft’ failures Gartner Group Average cost of downtime (for large organizations) is $1,010,536 Meta Group Most companies maintain 98% availability (not including scheduled downtime) or 174 hours are lost each year Gartner Group $42,000 per hour is lost in productivity for a single mission critical application Gartner Group 93% of companies that lose use of their data center for 10 days or more file for bankruptcy. NARA © 2010 SIOS Technology 2
- 3. Test Question: How Do You Define “High Availability”? © 2010 SIOS Technology 3
- 4. Uptime Availability = Update + Downtime Downtime = Time to Detect + Time to Recover © 2010 SIOS Technology 4
- 5. “My application crashes about once a year. Usually my customers are the first to see the problem. After we are notified, we generally have the problem fixed within the hour” Downtime = 20 minutes + 60 minutes 365 * 24 * 60 Availability = (365 * 24 * 60) + 80 Availability = 0.9998478161619236 (3 Nines) © 2010 SIOS Technology 5
- 6. “My application crashes about once a year. Because it is protected, the problem is detected immediately and is always recovered in under a minute. We generally don’t even know there was a problem due to the automatic recovery.” Downtime = 30 sec + 30 sec 365 * 24 * 60 Availability = (365 * 24 * 60) + 1 Availability = 0.9999980974161008 (5 Nines) © 2010 SIOS Technology 6
- 7. Seconds High Availability Days © 2010 SIOS Technology 7
- 8. High Availability Continuum Non-Virtualized • Expensive Hardware-based Redundancy • Array-based Replication • Complex clustering Non-Virtualized © 2010 SIOS Technology 8
- 9. Virtualized • Rebuilding a Virtual Machine • Moving Virtual Machines • Ideally, you still need redundancy/replication Virtualized Non-Virtualized © 2010 SIOS Technology 9
- 10. VM Backup • With No App Monitoring • With VM Snapshots • Downtime > hour • Data Lost VM Backup Virtualized Non-Virtualized © 2010 SIOS Technology 10
- 11. VM HA • With No App Monitoring • With VM Snapshot Mirror with Failover VM HA • Downtime < hour • Data Lost VM Backup Virtualized Non-Virtualized © 2010 SIOS Technology 11
- 12. VM HA/DR • With No App Monitoring VM HA/DR • With VM Replication Mirror with Failover VM HA • Downtime = minutes • Very Little Data Lost VM Backup Virtualized Non-Virtualized © 2010 SIOS Technology 12
- 13. App HA/DR Application-Level HA/DR • With App Monitoring and Failover VM HA/DR • With App Data Replication Mirror VM HA • Downtime = seconds • Very Little Data Lost VM Backup Virtualized Non-Virtualized © 2010 SIOS Technology 13
- 14. Geo App HA/DR App HA/DR Geo-Application HA/DR • With App Monitoring and Failover VM HA/DR • With App Data Replication Mirror VM HA • Federated (e.g. X-Cloud) • Downtime = seconds VM Backup Virtualized Non-Virtualized © 2010 SIOS Technology 14
- 15. Geo App HA/DR App HA/DR VM HA/DR VM HA VM Backup Virtualized Non-Virtualized © 2010 SIOS Technology 15
- 16. • Application & Database Importance to the Business Monitoring • Automated Failover • Real-time Data Replication with Recovery Point Rewind • Automated Cloud HA/DR Deployment & Management • Automated Workload Migration • Geo-Cluster Enabled • Cloud Enabled “Where were you guys a week ago?” © 2010 SIOS Technology 16 Heath Flicker, Managing Partner
- 17. Launch Program Services Webinar Training Business Continuity On-site Admin Courses Planning Product Documentation Cloud Architecture Professional Service HA/DR Configuration Offerings for Cloud HA/DR Implementation Early Controlled HA/DR Training Deployments Incentive Programs © 2010 SIOS Technology 17
- 18. Come and see us at: Booth #201 Twitter: @jimkaskade #sios © 2010 SIOS Technology 18
Notes de l'éditeur
- In this session SIOS will cover a new SugarCRM offering for High Availability (HA) and Disaster Recovery (DR), leveraging the benefits of cloud computing. Take advantage of cloud as your real-time failover instead of investing in expensive on-premise HA or DR server clusters. In this session you will learn about: * Cloud Security * High Availability via the Cloud * Disaster Recovery via the Cloud * Public Cloud use-cases * Deploying SugarCRM HA/DR * Application Monitoring & Real-time data replication If you have mission-critical applications and associated business data, can you afford not to have a clear business continuity plan? And if you have a plan, can you afford not to consider the benefits of cloud computing such as: opex vs. capex, flexibility, time-to-market, and efficiency of resources?
- OK. So lets talk about that disruptive technology I eluded to earlier. But first I want to ask the following multiple-choice question: “ How Does Your Organization Define ‘Downtime’”?
- So since we are talking about availability, I thought it would be important to define exactly what I mean. Below is what has been termed the “Availability Equation”.
- 525600
- 525600
- That’s why SIOS has been successful in protecting over 15,000 mission-critical applications around the world with its award-winning business continuity solutions, AND WHY Sugar chose us to ENABLE “HA For SugarCRM” Now you can achieve 5 nines of availability with installations of SugarCRM Pro and other Enterprise applications when they are deployed in-house AND as you transition them into the cloud. Protect your business with: Application & Database Monitoring Automated Failover Real-time Data Replication with Recovery Point Rewind (if you have a database corruption, replicating it won’t help you). Automated Cloud HA/DR Deployment & Management (with an integrated SugarCRM offering) Automated Workload Migration (to reduce manual errors)
- If you want to see more…. … whether you’re a channel partner who wants to appreciate how this can provide you incremental business, … or you are a customer who wants to understand how you can protect your enterprise’s critical assets for less than the cost of 2 hours of your admin staff’s time each month, … ..we’re in Booth 201 and we’re giving a talk today at 1:30pm. Notes - HA For SugarCRM Costs: $10/seat/mth x 25 users = $250/mth Notes - IT Costs in Hours: Avg salary: $102K High-end: $162K (someone who understands business continuity) Fully loaded $162K (1.5x)=$243K=$117/hr $250 = 2 hours of admin time. http://www.cbsalary.com/salary_chart.aspx?edu=&sid=CA&cty=palo%2balto&jn=&tid=249423&kw=Information%2bTechnology&specialty=Information%2bTechnology%2bAdministrator%2b%28IT%2bAdministrator%29&ns=1