Speech and Personality; Analysis of personality; Types of personality; Concep...debaleena dutta
Speech and Personality; Analysis of personality; Types of personality; Concepts of Personality by Freud; Jung; Maslow and Vivekanand; Personality Assessment.
This document discusses two aspects of non-verbal communication: proxemics and chronemics. Proxemics refers to the study of how people use and perceive physical space in social interactions. There are four categories of personal space: intimate, personal, social, and public. Chronemics is the study of how time is used in communication and how perceptions of time can vary across cultures. For example, the acceptability of tardiness differs between cultures. Together, proxemics and chronemics provide insight into non-verbal cues involving space and time in interpersonal interactions and relationships.
The document discusses reading comprehension skills. It begins by recapping the four language skills - listening, reading, speaking and writing. Reading and listening are classified as receptive skills, while speaking and writing are productive skills. The document then discusses when reading is used, how it differs from listening, the four styles of reading a text, and exercises on skimming and scanning passages. It explains skimming involves getting the main topic and purpose, while scanning focuses on specific details. The final sections cover churning, which involves interpreting and making inferences, and techniques for comprehending word meanings and coherence.
This document discusses effective communication techniques. It defines communication as the exchange of information and ideas between people. Communication is only effective if both parties have the same understanding of the idea being conveyed. The document outlines different types of communication including non-verbal cues, verbal language, and written messages. It also discusses factors that can create barriers to effective communication and provides tips for active listening and giving constructive feedback.
Persuasive Communication Techniques: 3 Ways To Communicate To Get What You WantMichael Lee
Over the years, persuasive communication techniques have helped a lot of people gain more control over their lives. These people have successfully developed a stronger sense of self and have gained a better understanding of other people as well.
The document discusses soft skills important for customer service interactions. It defines soft skills as the way one speaks to customers, including tone of voice, language used, and clarity. Soft skills aspects covered include willingness, intonation, active listening, pace, politeness, interest building, acknowledgment, personalization, empathy, ownership, greeting with a smile, speaking with energy, being clear, introducing oneself, acknowledging customers positively, not interrupting, apologizing when needed, assuring best assistance, and keeping customers engaged. The goal is to understand and learn about soft skills parameters.
Chronemics is the study of how humans communicate through their use of time. It refers to the cultural and interpersonal understandings of time that vary between groups and relationships. Thomas J. Radford coined the term "chronemics" in the late 1970s to define the function of time in human interaction. Good timing and adherence to time limits are important in communication and seen as courteous. Chronemics differ based on situations and relationships, with different expectations for punctuality in social versus professional settings, or between doctors and patients.
Verbal and non-verbal communication can be classified based on medium, direction, and formality. Verbal communication includes oral communication through speaking and written communication. Oral communication refers to face-to-face spoken exchanges while written communication relies on letters, memos, reports and other written documents. Both methods have advantages like speed but also limitations regarding confidentiality, accuracy, and permanence of records. Electronic communication through email, websites, and blogs provides additional digital options for fast, widespread exchanges of information.
Speech and Personality; Analysis of personality; Types of personality; Concep...debaleena dutta
Speech and Personality; Analysis of personality; Types of personality; Concepts of Personality by Freud; Jung; Maslow and Vivekanand; Personality Assessment.
This document discusses two aspects of non-verbal communication: proxemics and chronemics. Proxemics refers to the study of how people use and perceive physical space in social interactions. There are four categories of personal space: intimate, personal, social, and public. Chronemics is the study of how time is used in communication and how perceptions of time can vary across cultures. For example, the acceptability of tardiness differs between cultures. Together, proxemics and chronemics provide insight into non-verbal cues involving space and time in interpersonal interactions and relationships.
The document discusses reading comprehension skills. It begins by recapping the four language skills - listening, reading, speaking and writing. Reading and listening are classified as receptive skills, while speaking and writing are productive skills. The document then discusses when reading is used, how it differs from listening, the four styles of reading a text, and exercises on skimming and scanning passages. It explains skimming involves getting the main topic and purpose, while scanning focuses on specific details. The final sections cover churning, which involves interpreting and making inferences, and techniques for comprehending word meanings and coherence.
This document discusses effective communication techniques. It defines communication as the exchange of information and ideas between people. Communication is only effective if both parties have the same understanding of the idea being conveyed. The document outlines different types of communication including non-verbal cues, verbal language, and written messages. It also discusses factors that can create barriers to effective communication and provides tips for active listening and giving constructive feedback.
Persuasive Communication Techniques: 3 Ways To Communicate To Get What You WantMichael Lee
Over the years, persuasive communication techniques have helped a lot of people gain more control over their lives. These people have successfully developed a stronger sense of self and have gained a better understanding of other people as well.
The document discusses soft skills important for customer service interactions. It defines soft skills as the way one speaks to customers, including tone of voice, language used, and clarity. Soft skills aspects covered include willingness, intonation, active listening, pace, politeness, interest building, acknowledgment, personalization, empathy, ownership, greeting with a smile, speaking with energy, being clear, introducing oneself, acknowledging customers positively, not interrupting, apologizing when needed, assuring best assistance, and keeping customers engaged. The goal is to understand and learn about soft skills parameters.
Chronemics is the study of how humans communicate through their use of time. It refers to the cultural and interpersonal understandings of time that vary between groups and relationships. Thomas J. Radford coined the term "chronemics" in the late 1970s to define the function of time in human interaction. Good timing and adherence to time limits are important in communication and seen as courteous. Chronemics differ based on situations and relationships, with different expectations for punctuality in social versus professional settings, or between doctors and patients.
Verbal and non-verbal communication can be classified based on medium, direction, and formality. Verbal communication includes oral communication through speaking and written communication. Oral communication refers to face-to-face spoken exchanges while written communication relies on letters, memos, reports and other written documents. Both methods have advantages like speed but also limitations regarding confidentiality, accuracy, and permanence of records. Electronic communication through email, websites, and blogs provides additional digital options for fast, widespread exchanges of information.
Persuasion is defined as the act of trying to convince someone of something, or the means of convincing someone to do something
Persuasive communication involves enthusiasm, animation, audience, participation, authenticity and spontaneity
Persuasive communication is any message that is intended to shape, reinforce, or change the responses. of another or others
The document discusses the fundamentals of communication. It defines communication as the process of generating meaning through the exchange of verbal and nonverbal messages. It then outlines the key components of communication, including the channel, feedback, encoding, decoding, noise, and context. Finally, it identifies different types of communication such as intrapersonal, interpersonal, public, mass communication, and digital communication. Effective communication requires a clear message to be sent and received with understanding between participants.
The Principles of Effective Communication PowerPointlucyg1234
This is a PowerPoint explaining the different priniples of effective communiction. This PowerPoint covers verbal and non verbal communication, written communication and barriers to effectiove communication and how to reduce these.
Extempore speaking refers to stage performances or speeches given without preparation. It involves improvised speaking on a given topic using one's existing knowledge. Some key aspects of extempore speaking include focusing on one main point, limiting discussion to one's own knowledge, avoiding memorization, and having strong opening and closing statements. Regular practice is important to build confidence in extempore speaking skills, which are useful for situations like group discussions that are part of business school admissions.
Culture refers to the characteristics and knowledge of a particular group, including aspects like language, religion, food, habits, music and arts. High context cultures have close connections over long periods of time, so cultural behaviors are implicit, while low context cultures have more temporary connections, requiring behaviors to be explicit. Cross-cultural communication occurs when people from different cultures produce messages for each other to understand, and it is important for opportunities like business, sharing views, talent development, and understanding diverse markets. The key to cross-cultural success is developing understanding and respect for cultural differences.
The document discusses rhetorical communication and Aristotle's theories of rhetoric. It defines rhetorical communication as communication where the speaker considers the intended message and how to stimulate the audience in a way to achieve a desired result. It notes that motivational and public speakers often use rhetorical techniques. The document also outlines Aristotle's three appeals of logos, ethos, and pathos, and how each contributes to successful communication. It provides a model of the rhetorical communication process involving encoding by the speaker, transmission of the message, and decoding by the receiver.
You can contact me at my email if you want me to made an assignment for you on Microsoft PowerPoint Or Google Docs.. Charges Rs.800 Pakistani.
syedabbas666698@gmail.com.
This document discusses how nonverbal communication conveys important messages through appearance, body language, silence, time and space. It explains that over half of communication is nonverbal and first impressions are formed based on nonverbal cues like dress, body language and tone of voice. Certain body language signals like open hands convey openness while crossed arms indicate defensiveness. Facial expressions, gestures, posture, eye contact and use of space all provide clues about a person's underlying feelings and attitudes. Overall, nonverbal communication plays a significant role in how messages are understood.
This document discusses best practices for intercultural communication in the workplace. It addresses avoiding unhealthy stereotypes through nonverbal strategies like simplifying language and adapting communication style to the audience's culture. It also discusses Hofstede's cultural value dimensions and Kohls' American values to analyze cultural differences. Key recommendations include developing cultural awareness, being tolerant, listening empathetically, and taking responsibility for effective intercultural exchange.
This document discusses group communication. It begins by stating that RPC only allows communication between two parties, whereas sometimes multiple processes need to communicate with each other, which RPC cannot handle. An example given is a group of file servers cooperating to provide a fault-tolerant file service. The document then defines group communication as one-to-many communication, and notes that groups are dynamic - new groups can form and old groups can disband, and processes can join or leave groups. The purpose of group communication is to allow processes to interact with collections of other processes as a single entity.
The document discusses common communication barriers in organizations, including perceptual barriers where individuals interpret messages differently, language barriers where intended meanings are not conveyed, and emotional barriers where the emotional state of individuals impacts understanding. It also mentions cultural barriers that arise from differences in people's cultures, physical barriers created by an organization's structure and layout, and complex barriers in organizations with many layers of management and distance between workers and leadership.
Spread spectrum communication was first described in 1941 by actress Hedy Lamarr and pianist George Antheil in a patent for a secure radio link to control torpedoes. Spread spectrum works by transmitting signals across a wider bandwidth than the minimum needed using a code known by the transmitter and receiver. It provides benefits like immunity to interference and robust multiple access capability, though it is not bandwidth efficient for single users. Some examples of multiple access techniques that use spread spectrum are frequency hopping and direct sequence spread spectrum.
This document discusses principles of persuasive communication and strategies for designing effective persuasive messages. It covers:
- Establishing clear communication objectives like creating awareness or stimulating action.
- Choosing appropriate media and message strategies based on the target audience's media consumption habits.
- Factors that influence a message's persuasiveness, like the source's credibility, presenting both sides of an issue, and explicitly stating conclusions.
- Aspects of language use that can impact persuasiveness, such as avoiding jargon, biased terms, and deceitful language.
This document discusses nonverbal communication, which is communication through behaviors other than words such as gestures, facial expressions, tone of voice, and use of space. It describes the different functions of nonverbal communication such as reinforcing, substituting, or contradicting verbal messages. Various nonverbal codes are also explained like kinesics, oculesics, paralanguage, artifacts, proxemics, and haptics. The document concludes by discussing how culture, technology, and the situation can influence nonverbal communication.
151 quick ideas to improve your people skillssam seyla hun
This document provides 151 quick ideas for improving people skills in the workplace and personal relationships. It discusses why interpersonal skills are important for career success, noting that people are emotional creatures and care more about how much you care about them than what you know. The ideas cover understanding interaction styles, building goodwill, managing conflict, and cultivating effective relationships.
Role of communication skills in personality development of input dealersRajinderKaurKalra
This document discusses the importance of communication skills in personality development. It defines communication skills as understanding and being understood by others through ideas, active listening, speaking, observing, empathizing, and giving/receiving feedback. Personality refers to unique characteristics, behavior, mindset, and attitude. Communication skills help strengthen bonds and allow individuals to express themselves convincingly, contributing to a better personality. The document also outlines barriers to organizational communication such as semantic issues, distrust, failure to communicate, and status relationships within complex organizational structures. Tips for developing personality include thinking positively, dressing appropriately, smiling, speaking softly, avoiding ego and backbiting, helping others, having confidence, and being a patient listener.
This document discusses different types of organizational communication. It describes formal communication as flowing through prescribed channels, including vertical communication up and down the hierarchy as well as horizontal communication between peers. It notes limitations of downward, upward, and horizontal formal communication. Informal communication is defined as occurring through nonofficial channels, including the grapevine, which is an informal method of spreading information.
This document provides definitions and explanations of nonverbal communication over 15 pages. It discusses how nonverbal communication makes up a large portion of overall communication and influences the interpretation of verbal messages. Specific elements of nonverbal communication are defined, including body language, gestures, eye contact, posture, proximity, and paralanguage. Various behaviors and their potential meanings are described. Neuro-linguistic programming and its eye access cues are also mentioned.
This document provides guidance on verbal communication strategies for academic presentations and public speeches. It discusses the importance of audience analysis, setting goals, organizing content logically using a three-step method, and designing effective visuals that are simple, clearly labeled and help convey complex ideas. Engaging the audience through a conversational style, humor, stories and vocal variety is also emphasized. Intercultural communication skills like respecting differences, building trust and understanding body language across cultures are highlighted.
Culture refers to shared beliefs, values, and behaviors that are learned and passed down between generations. It influences elements of communication like nonverbal behaviors and language use. There are differences in cultural frames of reference, such as individualism vs collectivism and person perceptions between cultures. Nonverbal communication varies across cultures in areas like physical appearance, personal space, gestures, and vocal expressions. Language also differs between cultures and can influence thought according to the Sapir-Whorf hypothesis. Verbal communication styles range on dimensions such as direct vs indirect and these relate to cultural dimensions like individualism and power distance. Understanding these cultural contexts is important for effective intercultural encounters.
Persuasion is defined as the act of trying to convince someone of something, or the means of convincing someone to do something
Persuasive communication involves enthusiasm, animation, audience, participation, authenticity and spontaneity
Persuasive communication is any message that is intended to shape, reinforce, or change the responses. of another or others
The document discusses the fundamentals of communication. It defines communication as the process of generating meaning through the exchange of verbal and nonverbal messages. It then outlines the key components of communication, including the channel, feedback, encoding, decoding, noise, and context. Finally, it identifies different types of communication such as intrapersonal, interpersonal, public, mass communication, and digital communication. Effective communication requires a clear message to be sent and received with understanding between participants.
The Principles of Effective Communication PowerPointlucyg1234
This is a PowerPoint explaining the different priniples of effective communiction. This PowerPoint covers verbal and non verbal communication, written communication and barriers to effectiove communication and how to reduce these.
Extempore speaking refers to stage performances or speeches given without preparation. It involves improvised speaking on a given topic using one's existing knowledge. Some key aspects of extempore speaking include focusing on one main point, limiting discussion to one's own knowledge, avoiding memorization, and having strong opening and closing statements. Regular practice is important to build confidence in extempore speaking skills, which are useful for situations like group discussions that are part of business school admissions.
Culture refers to the characteristics and knowledge of a particular group, including aspects like language, religion, food, habits, music and arts. High context cultures have close connections over long periods of time, so cultural behaviors are implicit, while low context cultures have more temporary connections, requiring behaviors to be explicit. Cross-cultural communication occurs when people from different cultures produce messages for each other to understand, and it is important for opportunities like business, sharing views, talent development, and understanding diverse markets. The key to cross-cultural success is developing understanding and respect for cultural differences.
The document discusses rhetorical communication and Aristotle's theories of rhetoric. It defines rhetorical communication as communication where the speaker considers the intended message and how to stimulate the audience in a way to achieve a desired result. It notes that motivational and public speakers often use rhetorical techniques. The document also outlines Aristotle's three appeals of logos, ethos, and pathos, and how each contributes to successful communication. It provides a model of the rhetorical communication process involving encoding by the speaker, transmission of the message, and decoding by the receiver.
You can contact me at my email if you want me to made an assignment for you on Microsoft PowerPoint Or Google Docs.. Charges Rs.800 Pakistani.
syedabbas666698@gmail.com.
This document discusses how nonverbal communication conveys important messages through appearance, body language, silence, time and space. It explains that over half of communication is nonverbal and first impressions are formed based on nonverbal cues like dress, body language and tone of voice. Certain body language signals like open hands convey openness while crossed arms indicate defensiveness. Facial expressions, gestures, posture, eye contact and use of space all provide clues about a person's underlying feelings and attitudes. Overall, nonverbal communication plays a significant role in how messages are understood.
This document discusses best practices for intercultural communication in the workplace. It addresses avoiding unhealthy stereotypes through nonverbal strategies like simplifying language and adapting communication style to the audience's culture. It also discusses Hofstede's cultural value dimensions and Kohls' American values to analyze cultural differences. Key recommendations include developing cultural awareness, being tolerant, listening empathetically, and taking responsibility for effective intercultural exchange.
This document discusses group communication. It begins by stating that RPC only allows communication between two parties, whereas sometimes multiple processes need to communicate with each other, which RPC cannot handle. An example given is a group of file servers cooperating to provide a fault-tolerant file service. The document then defines group communication as one-to-many communication, and notes that groups are dynamic - new groups can form and old groups can disband, and processes can join or leave groups. The purpose of group communication is to allow processes to interact with collections of other processes as a single entity.
The document discusses common communication barriers in organizations, including perceptual barriers where individuals interpret messages differently, language barriers where intended meanings are not conveyed, and emotional barriers where the emotional state of individuals impacts understanding. It also mentions cultural barriers that arise from differences in people's cultures, physical barriers created by an organization's structure and layout, and complex barriers in organizations with many layers of management and distance between workers and leadership.
Spread spectrum communication was first described in 1941 by actress Hedy Lamarr and pianist George Antheil in a patent for a secure radio link to control torpedoes. Spread spectrum works by transmitting signals across a wider bandwidth than the minimum needed using a code known by the transmitter and receiver. It provides benefits like immunity to interference and robust multiple access capability, though it is not bandwidth efficient for single users. Some examples of multiple access techniques that use spread spectrum are frequency hopping and direct sequence spread spectrum.
This document discusses principles of persuasive communication and strategies for designing effective persuasive messages. It covers:
- Establishing clear communication objectives like creating awareness or stimulating action.
- Choosing appropriate media and message strategies based on the target audience's media consumption habits.
- Factors that influence a message's persuasiveness, like the source's credibility, presenting both sides of an issue, and explicitly stating conclusions.
- Aspects of language use that can impact persuasiveness, such as avoiding jargon, biased terms, and deceitful language.
This document discusses nonverbal communication, which is communication through behaviors other than words such as gestures, facial expressions, tone of voice, and use of space. It describes the different functions of nonverbal communication such as reinforcing, substituting, or contradicting verbal messages. Various nonverbal codes are also explained like kinesics, oculesics, paralanguage, artifacts, proxemics, and haptics. The document concludes by discussing how culture, technology, and the situation can influence nonverbal communication.
151 quick ideas to improve your people skillssam seyla hun
This document provides 151 quick ideas for improving people skills in the workplace and personal relationships. It discusses why interpersonal skills are important for career success, noting that people are emotional creatures and care more about how much you care about them than what you know. The ideas cover understanding interaction styles, building goodwill, managing conflict, and cultivating effective relationships.
Role of communication skills in personality development of input dealersRajinderKaurKalra
This document discusses the importance of communication skills in personality development. It defines communication skills as understanding and being understood by others through ideas, active listening, speaking, observing, empathizing, and giving/receiving feedback. Personality refers to unique characteristics, behavior, mindset, and attitude. Communication skills help strengthen bonds and allow individuals to express themselves convincingly, contributing to a better personality. The document also outlines barriers to organizational communication such as semantic issues, distrust, failure to communicate, and status relationships within complex organizational structures. Tips for developing personality include thinking positively, dressing appropriately, smiling, speaking softly, avoiding ego and backbiting, helping others, having confidence, and being a patient listener.
This document discusses different types of organizational communication. It describes formal communication as flowing through prescribed channels, including vertical communication up and down the hierarchy as well as horizontal communication between peers. It notes limitations of downward, upward, and horizontal formal communication. Informal communication is defined as occurring through nonofficial channels, including the grapevine, which is an informal method of spreading information.
This document provides definitions and explanations of nonverbal communication over 15 pages. It discusses how nonverbal communication makes up a large portion of overall communication and influences the interpretation of verbal messages. Specific elements of nonverbal communication are defined, including body language, gestures, eye contact, posture, proximity, and paralanguage. Various behaviors and their potential meanings are described. Neuro-linguistic programming and its eye access cues are also mentioned.
This document provides guidance on verbal communication strategies for academic presentations and public speeches. It discusses the importance of audience analysis, setting goals, organizing content logically using a three-step method, and designing effective visuals that are simple, clearly labeled and help convey complex ideas. Engaging the audience through a conversational style, humor, stories and vocal variety is also emphasized. Intercultural communication skills like respecting differences, building trust and understanding body language across cultures are highlighted.
Culture refers to shared beliefs, values, and behaviors that are learned and passed down between generations. It influences elements of communication like nonverbal behaviors and language use. There are differences in cultural frames of reference, such as individualism vs collectivism and person perceptions between cultures. Nonverbal communication varies across cultures in areas like physical appearance, personal space, gestures, and vocal expressions. Language also differs between cultures and can influence thought according to the Sapir-Whorf hypothesis. Verbal communication styles range on dimensions such as direct vs indirect and these relate to cultural dimensions like individualism and power distance. Understanding these cultural contexts is important for effective intercultural encounters.
Behavioral communication refers to how people express feelings, needs and thoughts through indirect behaviors rather than direct verbal communication. It recognizes that behaviors like facial expressions, body language, tone of voice and others can convey messages. Effective communication requires understanding both verbal and nonverbal elements since the intended message may differ from what is received. Factors like culture and individual differences also influence behavioral communication.
This document discusses some of the challenges of community policing across cultures. It notes that police officers may have difficulty decoding subtly expressed emotions in some Asian cultures like Chinese culture. Officers must learn lifestyle differences in cultures they are unfamiliar with and respect those differences. The document provides information on cultural influences on nonverbal behavior and communication. It discusses the concepts of individualism versus collectivism in cultures and characteristics of more expressive versus reserved nonverbal styles. The document emphasizes that to be successful in cross-cultural interactions, police officers need to establish credibility, deliver messages clearly without patronizing, show attentiveness to understand different perspectives, and be perceived as trustworthy.
The document discusses models of communication including the communicator (sender), message, channels (senses), and feedback (receiver's reaction). It also discusses noise (distortions) that can impact understanding. The rest of the document focuses on the importance of communicating in a culturally appropriate way by being aware of differences in non-verbal cues, personal space, eye contact, use of silence, interpretation of issues, and responses to emotions across cultures. It emphasizes being open, unbiased, continuously learning about cultures, and checking preferences with individuals.
Non-verbal communication involves conveying information without words through facial expressions, gestures, body language, appearance, and other means. It has advantages like providing clarity, reducing time wasted, and allowing communication when speaking is not possible, though meanings can vary across cultures. Some types of non-verbal communication include facial expressions, gestures, tone of voice, proxemics, eye gaze, haptics, and appearance. People can improve non-verbal skills through awareness of their own body language, practicing varied facial expressions, using appropriate gestures, modulating their tone of voice, observing others, and developing empathy.
Local and Global Communication in Multicultural Settings - Purposive Communic...Nathaniel Aliguyon
Globalization impacts communication in various ways and degrees. Also, communication varries depending on the cultural setting. English, as a medium of communication, has been evolving into more nativized varieties of the language.
Cultural and language Considerations for Working with InterpretersBilinguistics
Identify cultural issues when working with students and families from other cultures. Understand procedures for working and collaborating with interpreters during family interactions, speech and language assessment, and treatment. Finally learn to provide interpreters with appropriate vocabulary and scripts in Spanish that are culturally sensitive to explain the ARD/IEP paperwork and processes to parents.
Communication
Communication Is The Ability To Convey or Share Ideas & Feelings Effectively.
It’s Among The Top Soft Skills Employers Require Across All Fields.
The Most Common Communication Skills Are:
Verbal Communication
Written Communication
Presentation
Constructive Feedback
Active Listening
This document discusses the importance of non-verbal communication in presentations. It defines non-verbal communication as communication without words through facial expressions, gestures, eye contact, posture, and use of space and time. The document categorizes different types of non-verbal communication and provides examples to illustrate how they communicate messages and meanings. It also provides tips on effective voice and speech qualities like volume, pace, pitch, articulation, and pauses to engage audiences.
Non-Verbal Communication in Organizations- ZKZareen Khan
This document discusses non-verbal communication in organizations. It explains that non-verbal communication involves the exchange of messages through means other than words, such as body language, facial expressions, eye contact, gestures, and use of space. These types of non-verbal signals can influence how messages are interpreted and create first impressions. The document also notes several criticisms of studies on non-verbal communication and emphasizes the importance of effectively decoding non-verbal cues in an organizational setting.
Communication Diversity - Comparative Managementfarahm3d
The document discusses how cultural differences can impact communication and the meaning of gestures. It provides examples of several common hand gestures and their different interpretations across cultures. The key points are that gestures considered polite in one culture may be rude in another, and it is important to understand the cultural contexts and norms around non-verbal communication to avoid unintended offenses when interacting with people from other cultures.
Cultural Considerations when working with Culturally and Linguistically Diver...Bilinguistics
This presentation reviews the importance of culture and identifies nine parameters of culture. You will learn how to facilitate culturally familiar environments to maximize success in treatment.
This document discusses the power of language and provides guidance on using language to establish supportive relationships. It explains that language is a system of symbols and grammar that convey meaning, and that meaning can differ across cultures and contexts. The document also addresses confronting bias in language, noting that words should avoid unqualified generalizations and reflect the designations preferred by ethnic and other groups. It suggests using inclusive language to avoid revealing bias related to gender, sexual orientation, age, class, ability, and provides tips for using words to build supportiveness rather than defensiveness.
This document discusses organizational preferences and strategies for persuasion across cultures. It notes that in U.S. English, essays and speeches follow a linear structure with a clear thesis, while Japanese paragraphs connect ideas indirectly. It also describes three general persuasion styles - quasilogical using evidence, presentational appealing to emotion, and analogical using stories - and how cultural norms influence acceptable evidence and emotional appeals. The document then covers maintaining relationships across cultures, including dimensions of relationships, balancing autonomy/connection, and managing uncertainty through disclosure.
This document discusses various factors that can affect communication effectiveness. It notes that communication is the transmission of knowledge, ideas, and thoughts between people. Effective communication can be impacted by language barriers, choice of communication channel, credibility of the source, disabilities, cultural and social differences, attention, body language, and other factors like noise or lack of shared context. Overall, the document explores many possible barriers and considerations for ensuring understanding between parties in a communication exchange.
Similaire à Communication and Social Competence.pptx (20)
Thinking Skills: Meaning and Types: Critical and Creative.pptxdebaleena dutta
This document discusses critical and creative thinking skills. It defines critical thinking as using logic and evidence to make decisions, which involves separating facts from claims and identifying biases. Creative thinking is used for problem-solving and includes skills like problem sensitivity, idea fluency, originality, and flexibility. It provides examples of each thinking skill and how they can be applied, such as checking the validity of arguments, considering multiple solutions to a problem, adapting to new constraints, and learning from feedback.
Elements of Speech Delivery: Passion, Poise and Illustration.pptxdebaleena dutta
The document discusses three key elements of effective speech delivery: passion, poise, and illustrations. It defines passion as a strong belief in one's content and its ability to add value for the audience. Poise is about remaining calm and in control under pressure by focusing on the audience's needs and being able to adapt quickly depending on if the audience is friendly, apathetic, or hostile. Illustrations refer to examples and infographics used to help audiences understand concepts, with examples being customized for the audience and infographics helping to visualize data.
Dr. Debaleena Dutta discusses communicative competence, which is the ability to communicate effectively and appropriately according to the social context. Communicative competence has four components: linguistic competence involving grammar, vocabulary, and pronunciation; discourse competence involving organizing sentences coherently; socio-linguistic competence involving adapting language style to different audiences; and strategic competence involving resolving communication breakdowns. Successful communication requires both theoretical linguistic knowledge and practical application of language according to the social situation.
An essay is composed of multiple paragraphs, each discussing a sub-topic related to the overall topic. The writer first identifies possible sub-topics and orders them logically. Each paragraph then develops one sub-topic with examples, details, and discourse markers to connect ideas. Finally, the paragraphs are combined in the planned order to form a cohesive essay that addresses the main topic through its sub-topics.
Note taking involves actively listening and writing down key information in shorthand. It is important for capturing live discussions in academic lectures and counseling sessions. Note taking is a skill that requires practice to sharpen listening and writing abilities. There are several methods for organizing notes, including charting, Cornell, outlining, sentence, and mind mapping methods. The Cornell method divides the page into sections for notes, questions, and summaries. Outlining arranges topics hierarchically. Sentence notes write each thought on a new line. Mind mapping uses a central topic and branches out related ideas.
The document discusses common errors in English grammar, including errors with modifiers, adverbs, pronouns, and commonly confused words. Modifier errors include misplaced modifiers, squinting modifiers, and dangling modifiers. Adverb errors involve incorrectly placing adverbs before verbs or at the end of sentences. Pronoun errors occur with subject and object cases. Commonly confused words are defined, like accept/except, there/their, and discrete/discreet.
Legal documents must follow certain principles to be clear, concise and avoid errors.
1) Use active voice to make sentences short and fix responsibility. 2) Avoid lengthy phrases and use concrete words. 3) Limit use of "shall" and instead use "must" for obligations and "will" for future actions. 4) Remove redundancies which make the document sound unprofessional. 5) Proofread to avoid errors in grammar, spelling or punctuation. 6) Use courteous, diplomatic language without assumptions about age, gender or other attributes. 7) Always cite facts to make the writing sincere.
This document discusses legal briefs and summarizing court cases. It defines a legal brief as a short summary of a case and notes they can be made by law students or attorneys. For attorneys, a brief outlines a client's grievance and which laws should prevail in their lawsuit. For law students, a brief summarizes a case from inception to judgment, discussing the court's opinion and legal interpretations. Effective briefs are written in past tense, contain a point-wise sequence of events, and include the key parts of a case like parties, citation, facts, issues, holding, and reasoning.
This document discusses different types of sentences in English and how to transform them. The main types are assertive, negative, interrogative, imperative, and exclamatory sentences. It provides examples and guidelines for converting between these types, such as transforming an imperative sentence to an interrogative by making it a polite request. Adjectives and adverbs of degree like "too" and "no sooner than" are also covered, along with converting between positive, comparative, and superlative forms of adjectives. The overall aim is to learn how to effectively change sentences while maintaining the original meaning.
Here are the types of conditionals for the sentences:
1. Zero conditional
2. First conditional
3. Third conditional
4. Zero conditional
5. First conditional
6. Zero conditional
7. Second conditional
8. Third conditional
9. Second conditional
10. Third conditional
Language is an essential tool for human communication that has several key characteristics. It is abstract, allowing humans to generalize concepts. It is artificial and arbitrary, as languages are learned rather than innate, and words are associated with meanings through human convention rather than natural law. Language is also restricted in its ability to fully express thoughts, and redundant with extra words used. However, it is recursive, allowing the formation of infinite sentences through grammar, and creative through word formation processes like blending and clipping.
The document discusses the 7 C's of business communication principles: Conciseness, Clarity, Concreteness, Correctness, Completeness, Courtesy, and Consideration. Conciseness means communicating information in as short a way as possible. Clarity means clearly sending a message without confusion. Concreteness involves providing numerical information rather than vague descriptions. Correctness refers to proper grammar, spelling, and punctuation. Completeness is fully describing a product. Courtesy and Consideration involve being respectful and seeing things from the other person's perspective.
The document discusses subject-verb agreement and the different types of nouns. It covers three main types of nouns: singular invariable nouns, plural invariable nouns, and variable nouns. It also discusses the three main rules for subject-verb agreement: grammatical rules, notional rules, and rules of proximity. Notional rules are used when the subject is a collective noun where members are not united, the name of a country in sports, concepts involving amounts of time/money/distance, things that are said together, and names of diseases/subjects.
Paralanguage refers to the non-verbal elements of speech such as volume, pitch, tone, rate of speech, stress, articulation, pronunciation, and silence. These paralinguistic features convey emotions and support the verbal message. Effective use of paralanguage includes adjusting volume based on occasion, varying pitch and tone to show different meanings, stressing important words, and pausing strategically between ideas.
Question tags and answers -application in legal counselingdebaleena dutta
Question tags and short answers are useful techniques in legal counseling. There are two main types of question tags - those with a falling tone indicating certainty, and those with a rising tone seeking confirmation. Question tags mirror the subject and tense of the main statement and use the opposite auxiliary verb. They are helpful in counseling to start conversations, guess unstated facts, seek further information, and check a client's knowledge. Short answers are also important and include words like "may", "can", "might" for possibilities and "must", "have to" for obligations.
Beyond Degrees - Empowering the Workforce in the Context of Skills-First.pptxEduSkills OECD
Iván Bornacelly, Policy Analyst at the OECD Centre for Skills, OECD, presents at the webinar 'Tackling job market gaps with a skills-first approach' on 12 June 2024
How to Make a Field Mandatory in Odoo 17Celine George
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...Diana Rendina
Librarians are leading the way in creating future-ready citizens – now we need to update our spaces to match. In this session, attendees will get inspiration for transforming their library spaces. You’ll learn how to survey students and patrons, create a focus group, and use design thinking to brainstorm ideas for your space. We’ll discuss budget friendly ways to change your space as well as how to find funding. No matter where you’re at, you’ll find ideas for reimagining your space in this session.
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.
Main Java[All of the Base Concepts}.docxadhitya5119
This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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Chapter wise All Notes of First year Basic Civil Engineering.pptxDenish Jangid
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
2. Social Competence
• The ability to adjust your
behavior and speech according
to time, place and people, is
known as social competence.
• It requires:
Understanding context
Understanding intentions
Showing feelings / Empathy
Giving apt response
3. i. Understanding context
In case of strangers, we have to keep in mind that people differ in their
mindsets depending on:
Culture
Gender
Power-gap
In case of Close contacts like friends, family and colleagues, we focus
on their:
Speech styles
Non-verbal cues
5. Cultural Context
Cultural differences seen in oriental and
western countries.
Oriental countries like Asia, Africa have
cultural dynamics of collective thinking.
They place priority on group than over
self, and prefer non-body contact
greetings.
Western countries like West European
and North American nations have the
cultural dynamics of individual thinking.
They place priority on self than on group,
and prefer body contact greetings.
6. Context Mismatch at a dinner:
Cultural differences between host and guest
URL: https://www.youtube.com/watch?v=XmtSbVNnuyQ
7. Gender
• Gender differences are
universally observed across
cultures, in communication
styles.
• Male gender shows lesser trends
in expressing emotions than
females.
• Female gender shows lesser
trends in direct, assertive
communication than males.
Difference is Responding to a situation: Togo (2019)
8. Power Gap
• Power-gap is the difference
between two people based on
economic, professional or social
order.
• Accordingly people behave more
formally to members of
hierarchy, by using formal
registers and controlled voice
dynamics.
9. Close Contacts: Speech Styles & Non verbal cues
• We are familiar with the speech
styles and non-verbal cues used by
our close contacts regularly.
• Any change to that, like, faking an
accent, changing speech register by
using slangs or flowery vocabulary,
pitch and tone of voice, low or high
usage of hand movements—all give
us a cue to guess that something
has caused that person to act
differently. This context helps us
engage with them better.
Adopting British accent to show off:
F.R.I.E.N.D.S. (S06E04)
10. Feelings, Intentions, Behavior
• Feelings indicate Emotional Intelligence.
• An emotionally intelligent person will assess the dynamics of context
and interpret another person.
• Intention indicates attitude, or, the mental stand-point of a person.
• Behavior is the action—linguistic and action-wise, that a person
adopts, in sync with his/her intentions and attitude.
• An emotionally intelligent person will always interpret the attitude
and actions of another person in a sensitive manner, keeping eye on
the context. This helps in maintaining healthy relationships.
11. Giving and Receiving Feedback
• Relationship is a two-way road.
• An emotionally intelligent person generally inspires positive response
during inter-personal interactions.
• If one is sensitive and understanding towards others’ crisis, chances
are, others respond to the former in the same way when he/she is in
distress.
• Any long term or meaningful short-term relationship is essentially
based on this mutually fulfilling feedback system.