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Itil 4 Guiding Principles Mindmap
Guiding principle is a recommendation that guides an organization in any circumstances
Itil is a registered trademark by Itil 4 is a registered trademark by
The Seven Guiding Principles are:
o Focus on value
o Start where you are
o Progress iteratively with feedback
o Collaborate and promote visibility
o Think and work holistically
o Keep it simple and practical
o Optimize and automate
Simplest form of automation:
Standardize and streamline manual tasks to enable more automatic decision making
See: https://diontraining.com/wp-content/uploads/2019/03/Study-Guide-ITIL-4-Foundation.pdf
Itil 4 34 Management Practices
This document outlines the various management practices covered by ITIL 4, including service management practices such as service desk, incident management, and problem management. It also lists technical management practices, general management practices, and other areas of management like risk management, information security management, measurement and reporting, and continual improvement.
Itil4 itsmf
The launch of ITIL4 revived Axelos presence in the Service Management scene. Although it is only the foundation material, it gives a good indication of the direction the latest framework version wants to guide you on your service management journey.
In this session, we will review how ITIL positioned itself in the new Service Management world. Both the new and renewed concepts will be analysed. What is that SVS all about? Will the SVC be supportive enough in your daily practice? And what about the openness towards other models? Does agile really fit in? Can ITIL and DevOps connect
AXELOS - ITIL® Foundation
Personally designed (content + graphics design), officially accredited ITIL® Foundation courseware.
ITIL® is part of the AXELOS Global Best Practice Guidance.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Cobit, itil and cmmi - a tutorial
The document provides an overview of integrating CMMI, COBIT, and ITIL frameworks. It begins with introducing the IT space and standards. Then it discusses COBIT in more detail, covering its focus, architecture, and maturity model. It compares COBIT to CMMI and maps COBIT processes to CMMI maturity levels. Finally, it examines how COBIT planning and organization, acquisition and implementation, and delivery and support processes relate to CMMI maturity levels.
Solution architecture
The document discusses a roundtable on Solution Architecture training and CITA-A certification. It provides an overview of the training modules which cover topics like business technology strategy, solution architecture, lifecycles, success metrics, stakeholders, and describing solutions. The training aims to help participants understand the solution architect role and gain skills across software, infrastructure, information, and business domains. It also discusses how solution architects balance conflicting priorities and connect with other architects in an organization.
IT Service Catalogue Overview
This document provides an overview of IT service management based on ITIL best practices. It defines key terms like service and service management. It explains that the primary objective of service management is to ensure IT services are aligned to business needs. It also discusses how to define services, the purpose of a service catalogue, and what customers want from services. The document outlines factors for determining service criticality and provides a sample of resolution and response times in service level agreements and operational level agreements. Critical success factors for an IT service catalogue and service level management are also highlighted.
ITIL service design
ITIL Service Design identifies service requirements and devises new service offerings as well as changes and improvements to existing ones.
Recommandé
Itil 4 Guiding Principles Mindmap
Guiding principle is a recommendation that guides an organization in any circumstances
Itil is a registered trademark by Itil 4 is a registered trademark by
The Seven Guiding Principles are:
o Focus on value
o Start where you are
o Progress iteratively with feedback
o Collaborate and promote visibility
o Think and work holistically
o Keep it simple and practical
o Optimize and automate
Simplest form of automation:
Standardize and streamline manual tasks to enable more automatic decision making
See: https://diontraining.com/wp-content/uploads/2019/03/Study-Guide-ITIL-4-Foundation.pdf
Itil 4 34 Management Practices
This document outlines the various management practices covered by ITIL 4, including service management practices such as service desk, incident management, and problem management. It also lists technical management practices, general management practices, and other areas of management like risk management, information security management, measurement and reporting, and continual improvement.
Itil4 itsmf
The launch of ITIL4 revived Axelos presence in the Service Management scene. Although it is only the foundation material, it gives a good indication of the direction the latest framework version wants to guide you on your service management journey.
In this session, we will review how ITIL positioned itself in the new Service Management world. Both the new and renewed concepts will be analysed. What is that SVS all about? Will the SVC be supportive enough in your daily practice? And what about the openness towards other models? Does agile really fit in? Can ITIL and DevOps connect
AXELOS - ITIL® Foundation
Personally designed (content + graphics design), officially accredited ITIL® Foundation courseware.
ITIL® is part of the AXELOS Global Best Practice Guidance.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Cobit, itil and cmmi - a tutorial
The document provides an overview of integrating CMMI, COBIT, and ITIL frameworks. It begins with introducing the IT space and standards. Then it discusses COBIT in more detail, covering its focus, architecture, and maturity model. It compares COBIT to CMMI and maps COBIT processes to CMMI maturity levels. Finally, it examines how COBIT planning and organization, acquisition and implementation, and delivery and support processes relate to CMMI maturity levels.
Solution architecture
The document discusses a roundtable on Solution Architecture training and CITA-A certification. It provides an overview of the training modules which cover topics like business technology strategy, solution architecture, lifecycles, success metrics, stakeholders, and describing solutions. The training aims to help participants understand the solution architect role and gain skills across software, infrastructure, information, and business domains. It also discusses how solution architects balance conflicting priorities and connect with other architects in an organization.
IT Service Catalogue Overview
This document provides an overview of IT service management based on ITIL best practices. It defines key terms like service and service management. It explains that the primary objective of service management is to ensure IT services are aligned to business needs. It also discusses how to define services, the purpose of a service catalogue, and what customers want from services. The document outlines factors for determining service criticality and provides a sample of resolution and response times in service level agreements and operational level agreements. Critical success factors for an IT service catalogue and service level management are also highlighted.
ITIL service design
ITIL Service Design identifies service requirements and devises new service offerings as well as changes and improvements to existing ones.
ITIL 4 Verses ITIL v3
ITIL History
ITIL Transition from V3 to V4
Key Concept of ITSM
ITIL Dimensions and Principles
Service Value System (SVS)
ITIL Practices
ITIL Certification Schema
Value Insights - ITIL 4 Foundation - exam preparation v1.0 (1).pdf
The document provides an overview of the key topics covered in the ITIL 4 Foundation exam preparation, including:
- Key concepts and definitions in ITIL 4 such as service, value, and customers
- The four dimensions of service management - value streams and processes, organizations and people, information and technology, and partners and suppliers
- The service value system that represents the flow of value
- The guiding principles that should guide service management activities
- The service value chain (PIEDOD) that outlines the activities needed to transform demand into value
- An overview of the most important service management practices including continual improvement, change enablement, incident management, problem management, and service level management
Integrating It Frameworks, Methodologies And Best Practices Into It Delivery ...
The document proposes an integrated IT solution and operations management approach consisting of two pillars: 1) Architecture and Realisation, which is concerned with enterprise vision, strategy, architecture, implementation and operation. 2) Management and Processes, which addresses management of initiatives, programmes, projects and associated processes. It suggests grouping relevant frameworks under these pillars to provide guidance on core functions. Frameworks can help organizations quickly develop core competencies across functions like quality management, resource management, and financial management.
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The document provides an overview of the ITIL 4 Foundation course mind map. It summarizes the key topics covered in the ITIL 4 Foundation certification including general management practices, service management practices, creating service value, the service relationship model, external factors, the service value system, the service value chain, service value streams, and the ITIL overview. It also includes an example case study of how ITIL principles could be applied at a car rental company.
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The document discusses key considerations for implementing an IT service management (ITSM) tool set. It covers determining requirements and processes before selecting a tool, ensuring management commitment and dedicating resources, focusing initially on high priority processes like the service desk, developing effective communication plans, addressing technology and data integration needs, and providing customized training before going live.
ITIL Introduction
ITIL (Information Technology Infrastructure Library) is a framework of best practices for IT service management. It provides guidelines for key processes and common frameworks to help organizations improve service quality and reduce costs. The five key philosophies of ITIL are: 1) Managing IT as a service business focused on customer needs, 2) Ensuring high quality of services through understanding customer requirements, 3) Taking a process-based approach to service delivery, 4) Measuring key performance indicators to manage and improve services, and 5) Being aware of costs to balance quality and efficiency.
Service Request Management System
The document describes a service request management system that allows users to log tickets, track the status of issues, and view reports and analytics. Key features include email-based ticket logging, assigning tickets to agents based on category, communication handling via email, and customizable dashboards with charts on agent performance and ticket trends. Tickets can be created, updated, searched, and managed through the online system.
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ITIL implementation and Service Management Best Practices – useful informatio...
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Service Management is a practice hugely famous Business process framework. ITIL is one of the famous service management framework.
I've created a presentation for all, who are interested in knowing the basics of Service Management best practice or Implementation of ITIL in organization.
To know more, Please go through the Presentation.
Hope this presentation helps everyone in understanding basic implementation knowledge.ITIL 4 - Make sense of what BA, UI/UX Designer, Coder, QA, PM and DevOps do
As customers needs are evolving at an astronomical pace, businesses need to reinvent themselves in order to stay relevant. At the heart of this unavoidable reinvention lies Information Technology (IT).
However, if IT will be worth the ‘hype’, there needs to be a seamless handshake between the different IT roles such as; BA, UI/UX Designer, Coder, QA, PM and DevOps, involved in creating value.
In this webinar, you’ll learn:
〉 ITIL 4 Overview
〉 Differences between ITIL V3 and ITIL 4,
〉 ITIL 4 elements (Service value system, Service value chain, Guiding principles, ITIL Practices and Four Dimensions)
〉 The link between IT, Agile, Business Analysis
〉 How the different roles interrelate
〉 Using ITIL 4 Service Value Chain Activities to design a new app
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This document outlines various service catalogs including IT, facilities, and human resources. The IT service catalog allows end-users to get help, request equipment, and access required services simply. Facilities services can quickly deliver maintenance, repairs, and installations. The human resources catalog presents predefined benefits, payroll, and employee relations services.
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Successful scope expansion for an existing shared services operation requires careful planning. Scope expansion can take a number of forms such as new services, new customer groups, and new geographies. “Shared Service Expansion” is the fourth session of a HR Shared Services learning series that ScottMadden is presenting along with Shared Services & Outsourcing Network (SSON). In this session, we cover an approach for planning expansion and keys to adding scope while balancing the demands of your current shared services operation.
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ITIL V3 Overview
This document provides an overview of ITIL (Information Technology Infrastructure Library) concepts including the ITIL service lifecycle. It defines key terms like service, service management, and discusses ITIL versions 2 and 3. It also covers ITIL principles such as focusing on customer satisfaction and the strategic role of IT. Process models, organizational roles, and the five stages of the ITIL service lifecycle are outlined.
ITIL ServiceNow offerings
Business Analysis: Use cases, BABOK, CoBIT, ITIL, ServiceNow, TCO, Feature-benefits, Monte carlo simulation, Stakeholder views, business models
IT / Engineering Strategy and Transformation design: Sales, Marketing, IT strategies, E-commerce, Mobile ads, Quality and Health standards, Compliances
Enterprise Architecture (EA) design and development:EA tools, TOGAF, Govt. IT framework, Datacenter best practices, use of Cloud and mobile apps, Data mining tools, Big Data
Technology Audit services:Due diligence, fact finding, time and data analysis, anomaly detection, documenting and reporting
Difference between ITIL v3 and ITIL 4 | ITIL® Foundation Training | Edureka
YouTube Link: https://www.youtube.com/watch?v=OqTtb0r-4QY
** ITIL® Foundation Certification Training: https://www.edureka.co/itil-foundation-sp **
This Edureka video on 'ITIL® v3 vs ITIL 4' will demystify the differences between the two versions of ITIL which are ITIL v3 released in 2011 and ITIL 4 released in 2019. This video will give you a brief overview of how ITIL v3 differs from ITIL 4 and what all have been updated.
Below are the topics covered in this tutorial:
What is the ITIL® v3 Framework?
What is ITIL® 4 Framework?
ITIL v3 vs ITIL 4
Follow us to never miss an update in the future.
YouTube: https://www.youtube.com/user/edurekaIN
Instagram: https://www.instagram.com/edureka_learning/
Facebook: https://www.facebook.com/edurekaIN/
Twitter: https://twitter.com/edurekain
LinkedIn: https://www.linkedin.com/company/edureka
Castbox: https://castbox.fm/networks/505?country=in
ITIL4 – 26.11.2020
Last year in May, where we could do what we liked and Covid19 was not even a word, the itSMF organized an event to review ITIL4 and how it positioned itself in the agile service management world. For those who joined, I said that all the information shared was based on the ITIL4 foundation input. Since then, a lot has happened. Also in the world of ITIL4. Axelos released 4 more specialist and strategist titles and 35 practice titles.
It gave the possibility to revisit the initial understanding, challenge it and extending it to the level I am at today. I also said that when time is right, I would share my insights.
So if you want that in depth review of how Axelos has reinvented ITIL and how for me, this evolution of ITIL is as disruptive as the market we are in today, mark in your agenda : 26th of November from 17:30 until 19:00
What can you expect from this indepth session on ITIL4? We will start off with a short recap of the foundation, so even people not really familiar with the basic ins and outs can follow the session.
After that introduction, the 4 core volumes added as part of the managing professional will be reviewed and connected to the ITIL4 operating model. We will investigate how each of the volumes adds tools and guidance, allowing a service driven organisation to become the best version of itself.
Personally it has been a discovery journey which took and still takes time to grasp the potential. I hope that by the end of the session, some of the insights might be of use in your own service management evolution journey.
Eddy Peters
ITIL PPT
The document discusses key concepts in IT service management (ITSM) and ITIL. It covers the core ITSM components including service strategy, service design, service transition, service operation, and continual service improvement. Some key processes explained in ITIL include change management, problem management, and incident management. The benefits of adopting ITSM best practices like ITIL are also highlighted.
IT Service Management Overview
This document provides an overview of IT Service Management. It discusses definitions of service and service management. It introduces the IT Infrastructure Library (ITIL) framework, which is the most widely accepted approach for IT Service Management. ITIL provides best practices for IT Service Management. The document outlines the history and versions of ITIL, including ITIL v2 and v3. It also briefly mentions other related frameworks, such as COBIT and ISO/IEC 20000.
Undersstanding of lean mananagement & processes course content sign
This 3-day Lean management course aims to teach participants how to implement Lean to achieve continuous improvement, waste elimination, and increased customer value. The course will cover Lean principles and tools including visual controls, process mapping, 5S, standard work, and kaizen. Participants will learn how to identify waste in processes, drive out waste, and create a Lean culture. They will also learn to measure the impact and ROI of Lean projects. The course involves interactive lectures, exercises and discussions to illustrate Lean concepts and their application in manufacturing, services and healthcare. The target audience is supervisors, managers, executives and CEOs.
EFQM& Lean: Together in Harmony
The document describes how Lean and the EFQM Excellence Model are complementary tools for continuous improvement. It explains that Lean is used to structure improvements identified through EFQM assessments, which provide strategic direction and assess performance gaps. Both approaches are people-centric and focus on long-term, customer-oriented continuous improvement. The EFQM Model addresses leadership, strategy, partnerships and results, while Lean structures how improvements are delivered.
Contenu connexe
Tendances
ITIL 4 Verses ITIL v3
ITIL History
ITIL Transition from V3 to V4
Key Concept of ITSM
ITIL Dimensions and Principles
Service Value System (SVS)
ITIL Practices
ITIL Certification Schema
Value Insights - ITIL 4 Foundation - exam preparation v1.0 (1).pdf
The document provides an overview of the key topics covered in the ITIL 4 Foundation exam preparation, including:
- Key concepts and definitions in ITIL 4 such as service, value, and customers
- The four dimensions of service management - value streams and processes, organizations and people, information and technology, and partners and suppliers
- The service value system that represents the flow of value
- The guiding principles that should guide service management activities
- The service value chain (PIEDOD) that outlines the activities needed to transform demand into value
- An overview of the most important service management practices including continual improvement, change enablement, incident management, problem management, and service level management
Integrating It Frameworks, Methodologies And Best Practices Into It Delivery ...
The document proposes an integrated IT solution and operations management approach consisting of two pillars: 1) Architecture and Realisation, which is concerned with enterprise vision, strategy, architecture, implementation and operation. 2) Management and Processes, which addresses management of initiatives, programmes, projects and associated processes. It suggests grouping relevant frameworks under these pillars to provide guidance on core functions. Frameworks can help organizations quickly develop core competencies across functions like quality management, resource management, and financial management.
Itil v4-mindmap
The document provides an overview of the ITIL 4 Foundation course mind map. It summarizes the key topics covered in the ITIL 4 Foundation certification including general management practices, service management practices, creating service value, the service relationship model, external factors, the service value system, the service value chain, service value streams, and the ITIL overview. It also includes an example case study of how ITIL principles could be applied at a car rental company.
What's changing with ITIL® 4?
ITIL® 4 will be hitting shelves in February 2019, but how is it different from ITIL V3? We joined forces with AXELOS in this webinar to break down what's changing with ITIL 4, how this can benefit you and your organisation, and how you can book onto a course.
ITSM Toolset Selection
The document discusses key considerations for implementing an IT service management (ITSM) tool set. It covers determining requirements and processes before selecting a tool, ensuring management commitment and dedicating resources, focusing initially on high priority processes like the service desk, developing effective communication plans, addressing technology and data integration needs, and providing customized training before going live.
ITIL Introduction
ITIL (Information Technology Infrastructure Library) is a framework of best practices for IT service management. It provides guidelines for key processes and common frameworks to help organizations improve service quality and reduce costs. The five key philosophies of ITIL are: 1) Managing IT as a service business focused on customer needs, 2) Ensuring high quality of services through understanding customer requirements, 3) Taking a process-based approach to service delivery, 4) Measuring key performance indicators to manage and improve services, and 5) Being aware of costs to balance quality and efficiency.
Service Request Management System
The document describes a service request management system that allows users to log tickets, track the status of issues, and view reports and analytics. Key features include email-based ticket logging, assigning tickets to agents based on category, communication handling via email, and customizable dashboards with charts on agent performance and ticket trends. Tickets can be created, updated, searched, and managed through the online system.
SKMS - Knowledge Management - ITSM Academy Webinar
This document discusses knowledge management and service knowledge management systems. It defines knowledge management as ensuring the right information is delivered at the right time to enable informed decisions. A service knowledge management system is a set of tools and databases used to manage knowledge and information across the service lifecycle. The document provides tips for organizations to start building their own SKMS, including determining data needs, defining roles, and piloting the system with a new service.
ITIL implementation and Service Management Best Practices – useful informatio...
ITIL implementation and Service Management Best Practices – useful informatio...SriramITISConsultant
Service Management is a practice hugely famous Business process framework. ITIL is one of the famous service management framework.
I've created a presentation for all, who are interested in knowing the basics of Service Management best practice or Implementation of ITIL in organization.
To know more, Please go through the Presentation.
Hope this presentation helps everyone in understanding basic implementation knowledge.ITIL 4 - Make sense of what BA, UI/UX Designer, Coder, QA, PM and DevOps do
As customers needs are evolving at an astronomical pace, businesses need to reinvent themselves in order to stay relevant. At the heart of this unavoidable reinvention lies Information Technology (IT).
However, if IT will be worth the ‘hype’, there needs to be a seamless handshake between the different IT roles such as; BA, UI/UX Designer, Coder, QA, PM and DevOps, involved in creating value.
In this webinar, you’ll learn:
〉 ITIL 4 Overview
〉 Differences between ITIL V3 and ITIL 4,
〉 ITIL 4 elements (Service value system, Service value chain, Guiding principles, ITIL Practices and Four Dimensions)
〉 The link between IT, Agile, Business Analysis
〉 How the different roles interrelate
〉 Using ITIL 4 Service Value Chain Activities to design a new app
IT Service Catalog Examples
This document outlines various service catalogs including IT, facilities, and human resources. The IT service catalog allows end-users to get help, request equipment, and access required services simply. Facilities services can quickly deliver maintenance, repairs, and installations. The human resources catalog presents predefined benefits, payroll, and employee relations services.
Planning Expansion and Adding Scope to your Current Shared Services Operation
Successful scope expansion for an existing shared services operation requires careful planning. Scope expansion can take a number of forms such as new services, new customer groups, and new geographies. “Shared Service Expansion” is the fourth session of a HR Shared Services learning series that ScottMadden is presenting along with Shared Services & Outsourcing Network (SSON). In this session, we cover an approach for planning expansion and keys to adding scope while balancing the demands of your current shared services operation.
Change management - ITIL Series
Change management aims to implement approved changes efficiently while managing identified risks and maintaining updated technology services. Key responsibilities include reviewing change requests, assessing impact and risks, justifying and approving changes, managing and coordinating implementations, and monitoring and reporting. The change management process involves planning, building, testing, implementing, evaluating and closing changes. The Change Advisory Board reviews higher impact changes. Relationships with related processes ensure changes are properly assessed, authorized, released and records are updated.
ITIL V3 Overview
This document provides an overview of ITIL (Information Technology Infrastructure Library) concepts including the ITIL service lifecycle. It defines key terms like service, service management, and discusses ITIL versions 2 and 3. It also covers ITIL principles such as focusing on customer satisfaction and the strategic role of IT. Process models, organizational roles, and the five stages of the ITIL service lifecycle are outlined.
ITIL ServiceNow offerings
Business Analysis: Use cases, BABOK, CoBIT, ITIL, ServiceNow, TCO, Feature-benefits, Monte carlo simulation, Stakeholder views, business models
IT / Engineering Strategy and Transformation design: Sales, Marketing, IT strategies, E-commerce, Mobile ads, Quality and Health standards, Compliances
Enterprise Architecture (EA) design and development:EA tools, TOGAF, Govt. IT framework, Datacenter best practices, use of Cloud and mobile apps, Data mining tools, Big Data
Technology Audit services:Due diligence, fact finding, time and data analysis, anomaly detection, documenting and reporting
Difference between ITIL v3 and ITIL 4 | ITIL® Foundation Training | Edureka
YouTube Link: https://www.youtube.com/watch?v=OqTtb0r-4QY
** ITIL® Foundation Certification Training: https://www.edureka.co/itil-foundation-sp **
This Edureka video on 'ITIL® v3 vs ITIL 4' will demystify the differences between the two versions of ITIL which are ITIL v3 released in 2011 and ITIL 4 released in 2019. This video will give you a brief overview of how ITIL v3 differs from ITIL 4 and what all have been updated.
Below are the topics covered in this tutorial:
What is the ITIL® v3 Framework?
What is ITIL® 4 Framework?
ITIL v3 vs ITIL 4
Follow us to never miss an update in the future.
YouTube: https://www.youtube.com/user/edurekaIN
Instagram: https://www.instagram.com/edureka_learning/
Facebook: https://www.facebook.com/edurekaIN/
Twitter: https://twitter.com/edurekain
LinkedIn: https://www.linkedin.com/company/edureka
Castbox: https://castbox.fm/networks/505?country=in
ITIL4 – 26.11.2020
Last year in May, where we could do what we liked and Covid19 was not even a word, the itSMF organized an event to review ITIL4 and how it positioned itself in the agile service management world. For those who joined, I said that all the information shared was based on the ITIL4 foundation input. Since then, a lot has happened. Also in the world of ITIL4. Axelos released 4 more specialist and strategist titles and 35 practice titles.
It gave the possibility to revisit the initial understanding, challenge it and extending it to the level I am at today. I also said that when time is right, I would share my insights.
So if you want that in depth review of how Axelos has reinvented ITIL and how for me, this evolution of ITIL is as disruptive as the market we are in today, mark in your agenda : 26th of November from 17:30 until 19:00
What can you expect from this indepth session on ITIL4? We will start off with a short recap of the foundation, so even people not really familiar with the basic ins and outs can follow the session.
After that introduction, the 4 core volumes added as part of the managing professional will be reviewed and connected to the ITIL4 operating model. We will investigate how each of the volumes adds tools and guidance, allowing a service driven organisation to become the best version of itself.
Personally it has been a discovery journey which took and still takes time to grasp the potential. I hope that by the end of the session, some of the insights might be of use in your own service management evolution journey.
Eddy Peters
ITIL PPT
The document discusses key concepts in IT service management (ITSM) and ITIL. It covers the core ITSM components including service strategy, service design, service transition, service operation, and continual service improvement. Some key processes explained in ITIL include change management, problem management, and incident management. The benefits of adopting ITSM best practices like ITIL are also highlighted.
IT Service Management Overview
This document provides an overview of IT Service Management. It discusses definitions of service and service management. It introduces the IT Infrastructure Library (ITIL) framework, which is the most widely accepted approach for IT Service Management. ITIL provides best practices for IT Service Management. The document outlines the history and versions of ITIL, including ITIL v2 and v3. It also briefly mentions other related frameworks, such as COBIT and ISO/IEC 20000.
Tendances (20)
Value Insights - ITIL 4 Foundation - exam preparation v1.0 (1).pdf
Value Insights - ITIL 4 Foundation - exam preparation v1.0 (1).pdf
Integrating It Frameworks, Methodologies And Best Practices Into It Delivery ...
Integrating It Frameworks, Methodologies And Best Practices Into It Delivery ...
SKMS - Knowledge Management - ITSM Academy Webinar
SKMS - Knowledge Management - ITSM Academy Webinar
ITIL implementation and Service Management Best Practices – useful informatio...
ITIL implementation and Service Management Best Practices – useful informatio...
ITIL 4 - Make sense of what BA, UI/UX Designer, Coder, QA, PM and DevOps do
ITIL 4 - Make sense of what BA, UI/UX Designer, Coder, QA, PM and DevOps do
Planning Expansion and Adding Scope to your Current Shared Services Operation
Planning Expansion and Adding Scope to your Current Shared Services Operation
Difference between ITIL v3 and ITIL 4 | ITIL® Foundation Training | Edureka
Difference between ITIL v3 and ITIL 4 | ITIL® Foundation Training | Edureka
Similaire à ITIL4 Guiding Principles | The Knowledge Academy
Undersstanding of lean mananagement & processes course content sign
This 3-day Lean management course aims to teach participants how to implement Lean to achieve continuous improvement, waste elimination, and increased customer value. The course will cover Lean principles and tools including visual controls, process mapping, 5S, standard work, and kaizen. Participants will learn how to identify waste in processes, drive out waste, and create a Lean culture. They will also learn to measure the impact and ROI of Lean projects. The course involves interactive lectures, exercises and discussions to illustrate Lean concepts and their application in manufacturing, services and healthcare. The target audience is supervisors, managers, executives and CEOs.
EFQM& Lean: Together in Harmony
The document describes how Lean and the EFQM Excellence Model are complementary tools for continuous improvement. It explains that Lean is used to structure improvements identified through EFQM assessments, which provide strategic direction and assess performance gaps. Both approaches are people-centric and focus on long-term, customer-oriented continuous improvement. The EFQM Model addresses leadership, strategy, partnerships and results, while Lean structures how improvements are delivered.
Agile Philosophy
It is a typical misconception to undertand agile as a methodology, instead of a working philosophy, which is what really states for. Incorporating this philosophy into the firm's culture is key to adapt to the digital world but in order to do this, a huge team effort and a strong leadership are required.
Time to join the revolution: Agile change in financial services
Agile change has always been a priority for financial services organizations. However, in today’s rapidly evolving digital world, it is now clear that they must make it a critical capability to survive and thrive. Applying agile end-to-end business change increases the speed to benefit, and impacts every aspect of a business from customers and employees to organization and processes. Making change their core competence will help FS firms find new ways of serving customers and creating value. This report spells out what is needed to succeed with agile, and proposes five culture-related steps FS firms can take to improve their organization agility
Change Management for Strategy Execution & Sustainable Results
This document discusses change management and its importance in facilitating customer-focused transformations. It outlines a 7-step outcome management process for change that includes evaluating needs, envisioning solutions, analyzing impacts, planning implementation, implementing plans, reviewing results, and leveraging lessons. The steps should be done before any pilot to involve all stakeholders. Change management is needed because people have different needs and abilities, processes are not always visible, and careful planning can prevent issues. Common causes of failed change include lack of follow-through, inability to prioritize, and low productivity.
Practical ITSMS Transformation Techniques Competency Building
A core element of any transformation initiative is preparing the people competencies required for achieving sustainable transformation.
This white paper describes the integrated Competency development program aimed at addressing the needs of enterprises to ensure that their people are prepared and able to transform from the traditional Technology based management style to a Customer Outcome focused Service Oriented Management style
What Are The Root Causes Of Subway Customers
This document discusses how lean principles can help address issues related to global warming, resource scarcity, and high energy costs for transportation companies. It introduces how Bombardier, a transportation company, recognizes these as important sustainability issues according to their 2010 sustainability report. Applying lean principles like reducing waste and optimizing processes can help transportation companies improve efficiency, reduce energy usage and costs, and create a more sustainable model to address these global challenges.
Integrated Improvement Model
One of the greatest challenges organisations face today is to continuously evolve their products and services and the processes that underpin them. The emergence of digital tools and methodologies for unlocking operational efficiency and elevating the customer experience has radically changed the steps we need to take to achieve operational excellence.
A fresh approach to improvement is needed. For many organisations the goal is the same: enabling agility, designing better and faster processes and uplifting the customer experience. However, legacy operating models, customary ways of working and siloed approaches to operational improvement often act as a barrier. Put simply, existing methods need to evolve.
As the business landscape shifts, it’s imperative that organisations adopt an enduring, integrated and future-proofed approach to operational improvement which becomes part of ‘the way we do things around here’.
Unintegrated approaches: It’s not uncommon to see a disconnect between teams that work across the same end-to-end value stream, with one group identifying automation processes using technologies such as Robotic Process Automation and Artificial Intelligence, others redesigning processes using lean tools and techniques to remove rework and waste, and separate teams using workflow tools to digitise manual work. Each of these examples presents a lever that can be pulled to uplift operational performance, but addressing them together provides the most powerful recipe for maximising customer value.
APM National Conference for Women in Project Management 2018, Susan Clarke
APM National Conference for Women in Project Management 2018, Susan ClarkeAssociation for Project Management
This document discusses key principles of agile project management. It begins by explaining why agile is gaining popularity, namely that it allows for flexibility and faster delivery of results through frequent small deliveries and continuous customer feedback. It then presents the agile manifesto which prioritizes customer satisfaction, welcoming changing requirements, frequent delivery of working software through short iterations, close business/developer collaboration, self-organizing teams, face-to-face communication, measuring progress through working software, sustainability, technical excellence, simplicity, and self-reflection. The document suggests considering environment, team, ceremonies, tools, and techniques to make projects more agile and stresses the importance of self-organizing teams, time-boxing requirements, peopleAgile Transformation 2024- Where Should You Begin?
The process of integrating Agile approaches and practice throughout an organisation to is known as agile transformation.
Lean Manager Certification Program - January 2018
This document provides information about a Lean Manager Certification Program. The program is a 6-month, hands-on training designed to teach directors, managers, and specialists how to apply Lean principles to identify problems, formulate solutions, and develop a culture of continuous improvement. The training consists of 14 modules that cover topics such as Lean transformation, production planning, problem solving, and Lean leadership. Participants are required to complete all training sessions and implement an assigned project to become certified. The goal of the program is to develop Lean practitioners and leaders who can manage operations using Lean thinking and tools.
Agile project management
This document provides an overview of agile project management. It defines agile as an iterative and incremental method of managing projects flexibly. The agile manifesto values individuals, working software, customer collaboration, and responding to change. Principles include satisfying customers through early delivery and welcoming changing requirements. Popular agile methodologies are discussed like Scrum, extreme programming, test-driven development, and feature-driven development. The document also covers managing scope, quality and constraints in agile along with its values, benefits, and potential problems.
Customer Focus and an Agile Mindset to Navigate in Complexity
Organizations today need to find new ways to organize to faster deliver customer and business value. In this presentation I share with you some of the symptoms you might see if your'e not organized for complexity and without a customer focus, why this happens and what you can do about it.
Discover how you can get organized around customer value instead of in silos and around systems and how much more value and happiness you can create then.
I also share some examples of activities and results from the clients we at Dandy People have been coaching the past years to do this transformation.
Target group: Curious Leaders, Management and Change Makers
This presentation in English was originally held at Agile Days Istanbul, April 2018, but its based on a Swedish presentation first presented at Sundsvall 42 in September 2017.
Making Digital Teams more Efficient
This document proposes adopting an Agile methodology called Kanban to improve the efficiency of digital teams at a communications agency called Text100. The agency is transitioning to integrated digital communications work from traditional PR. Currently, project planning and execution uses a "waterfall" approach that does not allow for flexibility.
The document introduces Kanban and how it can help by making work visible, limiting work-in-progress, ensuring steady workflow, and facilitating iteration. It describes a one-month experiment using Kanban boards, daily stand-up meetings, and fortnightly reflections for the OMRON client account. Initial results included prioritizing bottleneck tasks, understanding dependencies, and increased efficiency. The document reflects on Kanban's
EFQM Sustainable Excellence -Primer and Good Practices
Primer on the 2010 EFQM Excellence Model.
Examples of International good practices for Leadership, Strategy, People, Process and Resource Management.
Examples of sound of measurement practices for People, Customer, Societal and Business results.
Integration Of UX Practices And Agile Methodology
UX stands for User Experience which is a concept in design that is used by the design teams to create products that are relevant and user for the end customers. UX is an essential part of the process of product making as it focuses at customer satisfaction. This is also important as a positive user experience results in customer retention and also publicity for prospective clients for the brands. It is the responsibility of a UX designer to identify customer requirements through coordination. UX designers aim to make everyday products, technologies or services accessible, simple and user-friendly. The UX design process requires thoughtful planning, in-depth discussions and true feedback.
Dit yvol4iss31
This document discusses tips and common pitfalls for organizations starting a continual service improvement (CSI) program based on ITIL. It outlines 5 key lessons: 1) training alone is not improvement and simulations can help cement learning; 2) improvements should address real problems identified by stakeholders; 3) dependencies between improvements must be understood; 4) leadership commitment is critical for success; and 5) improvements must have realistic scopes and timelines. The overall message is that truly improving operations requires applying lessons learned from both training and past improvement efforts.
Super Simple Success Tips Managing Effective Meetings
Managing effective meetings requires planning, building relationships, and involving only necessary participants. The key is to create a productive environment where all contributions are valued and clear actions are assigned and communicated after the meeting. It is also important to acknowledge topics brought up off-topic, involve everyone, manage the agenda and time, and provide review and feedback to help individuals grow.
The anatomy of the perfect collaboration use case
Build it and they will come? By now, we should all be aware this is not the case…
Social and collaboration platforms need to provide demonstrable value, whether in productivity terms for the individual users, or in business value to the organisations involved. Therefore it is imperative that users know why they and how they should come together to use the platform in a strategic manner, to achieve a defined goal.
Join this session to hear why this means that platform owners and community managers must develop a roadmap of clearly defined and understood ‘use cases’, the factors and challenges that you need to consider, and how best to support the use cases within your deployment and launch strategy.
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Undersstanding of lean mananagement & processes course content sign
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Time to join the revolution: Agile change in financial services
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Change Management for Strategy Execution & Sustainable Results
Change Management for Strategy Execution & Sustainable Results
Practical ITSMS Transformation Techniques Competency Building
Practical ITSMS Transformation Techniques Competency Building
APM National Conference for Women in Project Management 2018, Susan Clarke
APM National Conference for Women in Project Management 2018, Susan Clarke
Agile Transformation 2024- Where Should You Begin?
Agile Transformation 2024- Where Should You Begin?
Customer Focus and an Agile Mindset to Navigate in Complexity
Customer Focus and an Agile Mindset to Navigate in Complexity
EFQM Sustainable Excellence -Primer and Good Practices
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Super Simple Success Tips Managing Effective Meetings
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Best Machine Learning Projects | The Knowledge Academy
Discover a curated list of the top machine learning projects that provide practical, hands-on experience with real-world applications. This presentation on SlideShare is designed for both beginners and experienced practitioners looking to expand their skillset. Each project includes a detailed overview, learning outcomes, and execution steps, covering essential aspects of machine learning such as data preprocessing, model selection, evaluation, and deployment. Explore diverse applications, from fraud detection and recommendation systems to customer segmentation and predictive analytics. Enhance your machine learning portfolio with these impactful projects, complete with guidance on tools, techniques, and best practices.
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Dernier
一比一原版美国西北大学毕业证(NWU毕业证书)学历如何办理
原版办理【微信号:BYZS866】【美国西北大学毕业证(NWU毕业证书)】【微信号:BYZS866】《成绩单、外壳、雅思、offer、真实留信官方学历认证（永久存档/真实可查）》采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【我们承诺采用的是学校原版纸张（纸质、底色、纹路）我们拥有全套进口原装设备，特殊工艺都是采用不同机器制作，仿真度基本可以达到100%，所有工艺效果都可提前给客户展示，不满意可以根据客户要求进行调整，直到满意为止！】
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信号BYZS866】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信号BYZS866】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
留信网服务项目：
1、留学生专业人才库服务（留信分析）
2、国（境）学习人员提供就业推荐信服务
3、留学人员区块链存储服务
【关于价格问题（保证一手价格）】
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：客户在留信官方认证查询网站查询到认证通过结果后付款，不成功不收费！
在线办理(UOIT毕业证书)安大略省理工大学毕业证在读证明一模一样
原件一模一样【微信：bwp0011】《(UOIT毕业证书)安大略省理工大学毕业证》【微信：bwp0011】学位证，留信认证（真实可查，永久存档）原件一模一样纸张工艺/offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原。
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问微bwp0011
【主营项目】
一.毕业证【微bwp0011】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！
二.真实使馆公证(即留学回国人员证明,不成功不收费)
三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）
四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度)
如果您处于以下几种情况：
◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【微bwp0011】
◇面对父母的压力，希望尽快拿到；
◇不清楚认证流程以及材料该如何准备；
◇回国时间很长，忘记办理；
◇回国马上就要找工作，办给用人单位看；
◇企事业单位必须要求办理的
◇需要报考公务员、购买免税车、落转户口
◇申请留学生创业基金
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
一比一原版布拉德福德大学毕业证（bradford毕业证）如何办理
一模一样【微信：A575476】【布拉德福德大学毕业证（bradford毕业证）成绩单Offer】【微信：A575476】（留信学历认证永久存档查询）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信：A575476】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信：A575476】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
→ 【关于价格问题（保证一手价格）
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！
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官方认证美国旧金山州立大学毕业证学位证书案例原版一模一样
原版一模一样【微信：741003700 】【美国旧金山州立大学毕业证学位证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
How to overcome obstacles in the way of success.pdf
Success is often not achievable without facing and overcoming obstacles along the way. To reach our goals and achieve success, it is important to understand and resolve the obstacles that come in our way.
In this article, we will discuss the various obstacles that hinder success, strategies to overcome them, and examples of individuals who have successfully surmounted their obstacles.
Connect to Grow: The power of building networks
In the intricate tapestry of life, connections serve as the vibrant threads that weave together opportunities, experiences, and growth. Whether in personal or professional spheres, the ability to forge meaningful connections opens doors to a multitude of possibilities, propelling individuals toward success and fulfillment.
Eirini is an HR professional with strong passion for technology and semiconductors industry in particular. She started her career as a software recruiter in 2012, and developed an interest for business development, talent enablement and innovation which later got her setting up the concept of Software Community Management in ASML, and to Developer Relations today. She holds a bachelor degree in Lifelong Learning and an MBA specialised in Strategic Human Resources Management. She is a world citizen, having grown up in Greece, she studied and kickstarted her career in The Netherlands and can currently be found in Santa Clara, CA.
按照学校原版(UofT文凭证书)多伦多大学毕业证快速办理
快速办理【(UofT毕业证书)多伦多大学毕业证】【176555708微信号】硕士毕业证成绩单、外壳、offer、留信学历认证（永久存档真实可查）采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【我们承诺采用的是学校原版纸张（纸质、底色、纹路），我们拥有全套进口原装设备，特殊工艺都是采用不同机器制作，仿真度基本可以达到100%，所有工艺效果都可提前给客户展示，不满意可以根据客户要求进行调整，直到满意为止！】
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信176555708】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信176555708】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
留信网服务项目：
1、留学生专业人才库服务（留信分析）
2、国（境）学习人员提供就业推荐信服务
3、留学人员区块链存储服务
→ 【关于价格问题（保证一手价格）】
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：客户在留信官方认证查询网站查询到认证通过结果后付款，不成功不收费！
Switching Careers Slides - JoyceMSullivan SocMediaFin - 2024Jun11.pdf
Joyce M Sullivan, Founder & CEO of SocMediaFin, Inc. shares her "Five Questions - The Story of You", "Reflections - What Matters to You?" and "The Three Circle Exercise" to guide those evaluating what their next move may be in their careers.
办理阿卡迪亚大学毕业证（uvic毕业证）本科文凭证书原版一模一样
原版一模一样【微信：741003700 】【阿卡迪亚大学毕业证（uvic毕业证）本科文凭证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
在线制作加拿大萨省大学毕业证文凭证书实拍图原版一模一样
原版一模一样【微信：741003700 】【加拿大萨省大学毕业证文凭证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
A Guide to a Winning Interview June 2024
This webinar is an in-depth review of the interview process. Preparation is a key element to acing an interview. Learn the best approaches from the initial phone screen to the face-to-face meeting with the hiring manager. You will hear great answers to several standard questions, including the dreaded “Tell Me About Yourself”.
Gabrielle M. A. Sinaga Portfolio, Film Student (2024)
My portfolio as a highly motivated film student pursuing a career in Yogyakarta.
Learnings from Successful Jobs Searchers
Are you interested to know what actions help in a job search? This webinar is the summary of several individuals who discussed their job search journey for others to follow. You will learn there are common actions that helped them succeed in their quest for gainful employment.
Leadership Ambassador club Adventist module
Aims to equip people who aspire to become leaders with good qualities,and with Christian values and morals as per Biblical teachings.The you who aspire to be leaders should first read and understand what the ambassador module for leadership says about leadership and marry that to what the bible says.Christians sh
Community Skills Building Workshop | PMI Silver Spring Chapter | June 12, 2024
Community Skills Building Workshop | PMI Silver Spring Chapter | June 12, 2024Hector Del Castillo, CPM, CPMM
We recently hosted the much-anticipated Community Skill Builders Workshop during our June online meeting. This event was a culmination of six months of listening to your feedback and crafting solutions to better support your PMI journey. Here’s a look back at what happened and the exciting developments that emerged from our collaborative efforts.
A Gathering of Minds
We were thrilled to see a diverse group of attendees, including local certified PMI trainers and both new and experienced members eager to contribute their perspectives. The workshop was structured into three dynamic discussion sessions, each led by our dedicated membership advocates.
Key Takeaways and Future Directions
The insights and feedback gathered from these discussions were invaluable. Here are some of the key takeaways and the steps we are taking to address them:
• Enhanced Resource Accessibility: We are working on a new, user-friendly resource page that will make it easier for members to access training materials and real-world application guides.
• Structured Mentorship Program: Plans are underway to launch a mentorship program that will connect members with experienced professionals for guidance and support.
• Increased Networking Opportunities: Expect to see more frequent and varied networking events, both virtual and in-person, to help you build connections and foster a sense of community.
Moving Forward
We are committed to turning your feedback into actionable solutions that enhance your PMI journey. This workshop was just the beginning. By actively participating and sharing your experiences, you have helped shape the future of our Chapter’s offerings.
Thank you to everyone who attended and contributed to the success of the Community Skill Builders Workshop. Your engagement and enthusiasm are what make our Chapter strong and vibrant. Stay tuned for updates on the new initiatives and opportunities to get involved. Together, we are building a community that supports and empowers each other on our PMI journeys.
Stay connected, stay engaged, and let’s continue to grow together!
About PMI Silver Spring Chapter
We are a branch of the Project Management Institute. We offer a platform for project management professionals in Silver Spring, MD, and the DC/Baltimore metro area. Monthly meetings facilitate networking, knowledge sharing, and professional development. For more, visit pmissc.org.Dernier (20)
How to overcome obstacles in the way of success.pdf
How to overcome obstacles in the way of success.pdf
Switching Careers Slides - JoyceMSullivan SocMediaFin - 2024Jun11.pdf
Switching Careers Slides - JoyceMSullivan SocMediaFin - 2024Jun11.pdf
Leave-rules.ppt CCS leave rules 1972 for central govt employees
Leave-rules.ppt CCS leave rules 1972 for central govt employees
Gabrielle M. A. Sinaga Portfolio, Film Student (2024)
Gabrielle M. A. Sinaga Portfolio, Film Student (2024)
Community Skills Building Workshop | PMI Silver Spring Chapter | June 12, 2024
Community Skills Building Workshop | PMI Silver Spring Chapter | June 12, 2024
ITIL4 Guiding Principles | The Knowledge Academy
- 2. Value is important in User Experience (UX), and Customer Experience (CX), and service providers must focus on the value principle to deliver expected value. Focus on Value
- 3. It is important to improve on what is currently being worked on to save time and effort and maintain people on board, while also observing the current situation. Start where you are
- 4. Organise work into manageable chunks, review feedback and execute them to ensure successful project management, identifying issues, risks, and opportunities. Progress iteratively with feedback
- 5. Collaboration is successful when everyone is informed and has a brief idea of what is happening, and people who work in isolation can adapt better. Collaborate and promote visibility
- 6. Working in a collaborative environment allows for a broad range of planning and decision- making that benefit the whole organisation. Think and work holistically
- 7. C#.NET Focus on simple steps to create Value, avoid complex steps, and train your team based on the requirements and difficulty of the situation. Keep it simple and practical
- 8. C#.NET Optimising involves starting the process manually to make it functional and applicable, before automating it to avoid resource wastage. Optimise and automate
- 9. LEARN MORE @