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Marketing Services
MARKETING SERVICES



                      PROMOTION




    STRATEGY &         VISIBILITY         MONITORING
     ANALYSIS
                                     •    CONVERSION ANALYIS
•   MARKET ANALYSIS                  •    ROI MONITORING
•   BRAND IDENTITY                   •    USABILITY ANALYSIS
•   COMMS STRATEGY                   •    BRAND REPUTATION
•   COMMS PLAN                            EVALUATION




                      SOCIAL MEDIA
MARKETING SERVICES



• Snapkode offers its customers the opportunity to complete the web visibility
improvement plan with a range of complementary marketing services for the
company.

• In order to successfully improve online visibility, a web visibility improvement plan
must necessarily be part of a more comprehensive strategic vision embracing all the
components of a company’s marketing communications.

• Sales performance in the long-term are closely related with the reputation of the
company: therefore, communication must be consistent with the corporate
strategy and the firm must establish clear processes for performance monitoring and
customer relationship, keeping in mind that this is a new era where customers are
increasingly engaged in multimedia conversations.

• This is why Snapkode offers a 360º approach to ensure the client is on the right
strategic and operational marketing track to achieve the desired results.
STRATEGY & ANALYSIS




MARKET ANALYSIS
• Current market situation     and   It is a common attitude to tend to rush to
online positioning analysis.         conclusions and possible solutions
                                     before having grasped the real problem.
                                     Snapkode prepares your strategic choice
                                     with a preliminary study of the market
                                     situation in which your company
                                     operates, analyzing the quality of your
                                     online presence and comparing it with
                                     that of your main competitors. We
                                     identify your competitive positioning, the
                                     performance of your products/services,
                                     socio-demographic characteristics and
                                     behavior of your customers, and potential
                                     business development opportunities.
STRATEGY & ANALYSIS




BRAND IDENTITY
• Brand positioning and visual      Being visible is an advantage that may
identity strategic study (tone of   be cancelled out if the way in which the
                                    firm is visible is inconsistent in regards
voice, claim, logo, communication
                                    with the desired market positioning.
material graphics…).                Snapkode helps you analyze your
                                    resources      and     interpret   market,
                                    customers, and competition, choosing
                                    the direction to follow, ensuring that all
                                    components of your communication are
                                    consistent with corporate objectives at
                                    every touchpoint.
STRATEGY & ANALYSIS




COMMUNICATION STRATEGIES:
ONLINE + OFFLINE

• Integration of online and offline   Online communication offers huge
communication strategies:             opportunities but there are a plethora of
strategic plan study and practical    channels to choose from and it is
                                      important to master each one you select,
training on channels management.
                                      coordinating them with offline activities.
                                      The language, purpose and methods
                                      often differ between online and offline:
                                      Snapkode sets the strategic direction for
                                      your company and helps you in the
                                      implementation       phase,        through
                                      customized and specific training to your
                                      resources.
STRATEGY & ANALYSIS




DIGITAL COMMUNICATION
PLAN
• Digital communication plan and   Web site, blog, forum, video, social
practical training on channels     media, PR, DEM, mobile marketing,
management.                        adver gaming, digital events, they are all
                                   available online tools for a company, but
                                   which one should your company use,
                                   how, and how much?
                                   Snapkode guides you through the
                                   implementation of an ad hoc digital
                                   strategy, giving you the tools and
                                   knowledge to communicate effectively
                                   and consistently in every channel,
                                   monitor results, and meet corporate
                                   objectives.
SOCIAL MEDIA




SOCIAL COMMUNICATION             Social media are crucial at a time when
PLAN                             the consumer has grown accustomed to
                                 being the protagonist and is especially
• Social Media communication     attracted by the engagement factor.
plan and practical training on   Not all social channels are suitable for
channels management.             your business, and communication in
                                 these areas must be planned for,
                                 complying with rules often radically
                                 different from traditional communication.
                                 Snapkode assists in the drafting of a
                                 social media plan tailored to your needs
                                 and offers specific training for your
                                 internal resources on the use and
                                 management of the channels.
                                 Being active on social media also brings
                                 increased organic visibility results.
PROMOTION




PROMOTION PLAN

• Promotion plan on corporate   Corporate presence, whether it is online
owned media: evaluation and     or offline, does need promotion.
                                Snapkode      offers   strategic     plans,
implementation of offline PR,
                                technical and management support for all
SEO, and SEM mix.               offline PR, SEO (with Jtoow), and SEM
                                (with    Google     Adwords)     activities,
                                depending on the company’s needs.
VISIBILITY




JTOOW
• Automatic SEO: websites   SEO (Search Engine Optimisation) is the
  optimization.             set of techniques allowing a website to be
                            optimally positioned within the organic
                            results (SERP) of major search engines
                            (Google).
                            A SEO strategy promotes brand
                            positioning. Google has a great
                            persuasive power on people. Being well
                            positioned in the search engines
                            improves the positive perception of
                            brands and services.
                            JTOOW projects guarantee search
                            engine optimization with hundreds, if not
                            thousands, of keywords on the first page
                            of search engine results.
MONITORING




CONVERSION ANALYIS                When any strategy is implemented it is
• What to measure and how:        essential to keep results monitored.
Google Analytics data analysis.   Snapkode offers a specific conversion
                                  monitoring plan (depending on the
                                  strategic objectives), also providing
                                  specific training on the use of Google
                                  Analytics tools:

                                  •Demographic data (language and
                                  location)
                                  •Behavior data (frequencies, involvement)
                                  •Technological data (browser, mobile)
                                  •Average time spent on page
                                  •Bounce rates
                                  •Organic visibility data
                                  •Keyword advertising visibility data.
MONITORING




ROI MONITORING

• ROI monitoring tools, through      What benefits does online visibility bring?
website, online campaigns, Digital   Are you getting the type and number of
PR, and Social Media.                conversions desired?
                                     Return on investment is usually the
                                     dominant metric in marketing initiatives.
                                     While offline the definition of ROI is often
                                     inaccurate, with online channels you can
                                     set and monitor more precise and
                                     specific objectives, but in order to do so it
                                     is important to know what tools to use.
                                     Snapkode offers customized plans to
                                     monitor online communication activities
                                     and a specific training for the managers
                                     involved.
MONITORING




USABILITY ANALYSIS
                                   Desired conversions may not occur
• Analysis and improvement of      because of poor usability of the corporate
  corporate website’s user-        website. Snapkode helps you understand
  friendliness and customer        why the conversion is not obtained during
  interaction, through the study   the visit, setting the key metrics for your
  of Google Analytics data,        business, and teaching you how to keep
  graphic impact, information      them monitored:
  organization.                    •Demographic data (language and location)
                                   •Behavior data (frequencies, involvement)
                                   •Average time spent on the page
                                   •Bounce rates
                                   •Pages most displayed
                                   •Interaction with users.
MONITORING



                            Establishing and monitoring the level of
BRAND REPUTATION            company             reputation       helps
EVALUATION                  the management in making adjustments
                            along the way to the strategic or
                            tactical approach, even avoiding potential
• Online brand reputation   crises. It is definitely recommended to
evaluation tools.           keep control of conversations on the web
                            by     using     both    own     and  not-
                            owned       platforms,    because    when
                            consumers express their opinions on the
                            web (and they do) an indelible mark is left
                            on the positive or negative reputation of
                            the company. Sometimes this leads
                            to crises that may irreversibly damage the
                            company's reputation.
                            Snapkode offers specific training on the
                            tools and techniques needed for online
                            brand reputation assessment.
MARKETING SERVICES



THE BENEFITS




                  A 360º marketing
                approach for corporate
               continuous improvement

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Snapkode marketing services

  • 2. MARKETING SERVICES PROMOTION STRATEGY & VISIBILITY MONITORING ANALYSIS • CONVERSION ANALYIS • MARKET ANALYSIS • ROI MONITORING • BRAND IDENTITY • USABILITY ANALYSIS • COMMS STRATEGY • BRAND REPUTATION • COMMS PLAN EVALUATION SOCIAL MEDIA
  • 3. MARKETING SERVICES • Snapkode offers its customers the opportunity to complete the web visibility improvement plan with a range of complementary marketing services for the company. • In order to successfully improve online visibility, a web visibility improvement plan must necessarily be part of a more comprehensive strategic vision embracing all the components of a company’s marketing communications. • Sales performance in the long-term are closely related with the reputation of the company: therefore, communication must be consistent with the corporate strategy and the firm must establish clear processes for performance monitoring and customer relationship, keeping in mind that this is a new era where customers are increasingly engaged in multimedia conversations. • This is why Snapkode offers a 360º approach to ensure the client is on the right strategic and operational marketing track to achieve the desired results.
  • 4. STRATEGY & ANALYSIS MARKET ANALYSIS • Current market situation and It is a common attitude to tend to rush to online positioning analysis. conclusions and possible solutions before having grasped the real problem. Snapkode prepares your strategic choice with a preliminary study of the market situation in which your company operates, analyzing the quality of your online presence and comparing it with that of your main competitors. We identify your competitive positioning, the performance of your products/services, socio-demographic characteristics and behavior of your customers, and potential business development opportunities.
  • 5. STRATEGY & ANALYSIS BRAND IDENTITY • Brand positioning and visual Being visible is an advantage that may identity strategic study (tone of be cancelled out if the way in which the firm is visible is inconsistent in regards voice, claim, logo, communication with the desired market positioning. material graphics…). Snapkode helps you analyze your resources and interpret market, customers, and competition, choosing the direction to follow, ensuring that all components of your communication are consistent with corporate objectives at every touchpoint.
  • 6. STRATEGY & ANALYSIS COMMUNICATION STRATEGIES: ONLINE + OFFLINE • Integration of online and offline Online communication offers huge communication strategies: opportunities but there are a plethora of strategic plan study and practical channels to choose from and it is important to master each one you select, training on channels management. coordinating them with offline activities. The language, purpose and methods often differ between online and offline: Snapkode sets the strategic direction for your company and helps you in the implementation phase, through customized and specific training to your resources.
  • 7. STRATEGY & ANALYSIS DIGITAL COMMUNICATION PLAN • Digital communication plan and Web site, blog, forum, video, social practical training on channels media, PR, DEM, mobile marketing, management. adver gaming, digital events, they are all available online tools for a company, but which one should your company use, how, and how much? Snapkode guides you through the implementation of an ad hoc digital strategy, giving you the tools and knowledge to communicate effectively and consistently in every channel, monitor results, and meet corporate objectives.
  • 8. SOCIAL MEDIA SOCIAL COMMUNICATION Social media are crucial at a time when PLAN the consumer has grown accustomed to being the protagonist and is especially • Social Media communication attracted by the engagement factor. plan and practical training on Not all social channels are suitable for channels management. your business, and communication in these areas must be planned for, complying with rules often radically different from traditional communication. Snapkode assists in the drafting of a social media plan tailored to your needs and offers specific training for your internal resources on the use and management of the channels. Being active on social media also brings increased organic visibility results.
  • 9. PROMOTION PROMOTION PLAN • Promotion plan on corporate Corporate presence, whether it is online owned media: evaluation and or offline, does need promotion. Snapkode offers strategic plans, implementation of offline PR, technical and management support for all SEO, and SEM mix. offline PR, SEO (with Jtoow), and SEM (with Google Adwords) activities, depending on the company’s needs.
  • 10. VISIBILITY JTOOW • Automatic SEO: websites SEO (Search Engine Optimisation) is the optimization. set of techniques allowing a website to be optimally positioned within the organic results (SERP) of major search engines (Google). A SEO strategy promotes brand positioning. Google has a great persuasive power on people. Being well positioned in the search engines improves the positive perception of brands and services. JTOOW projects guarantee search engine optimization with hundreds, if not thousands, of keywords on the first page of search engine results.
  • 11. MONITORING CONVERSION ANALYIS When any strategy is implemented it is • What to measure and how: essential to keep results monitored. Google Analytics data analysis. Snapkode offers a specific conversion monitoring plan (depending on the strategic objectives), also providing specific training on the use of Google Analytics tools: •Demographic data (language and location) •Behavior data (frequencies, involvement) •Technological data (browser, mobile) •Average time spent on page •Bounce rates •Organic visibility data •Keyword advertising visibility data.
  • 12. MONITORING ROI MONITORING • ROI monitoring tools, through What benefits does online visibility bring? website, online campaigns, Digital Are you getting the type and number of PR, and Social Media. conversions desired? Return on investment is usually the dominant metric in marketing initiatives. While offline the definition of ROI is often inaccurate, with online channels you can set and monitor more precise and specific objectives, but in order to do so it is important to know what tools to use. Snapkode offers customized plans to monitor online communication activities and a specific training for the managers involved.
  • 13. MONITORING USABILITY ANALYSIS Desired conversions may not occur • Analysis and improvement of because of poor usability of the corporate corporate website’s user- website. Snapkode helps you understand friendliness and customer why the conversion is not obtained during interaction, through the study the visit, setting the key metrics for your of Google Analytics data, business, and teaching you how to keep graphic impact, information them monitored: organization. •Demographic data (language and location) •Behavior data (frequencies, involvement) •Average time spent on the page •Bounce rates •Pages most displayed •Interaction with users.
  • 14. MONITORING Establishing and monitoring the level of BRAND REPUTATION company reputation helps EVALUATION the management in making adjustments along the way to the strategic or tactical approach, even avoiding potential • Online brand reputation crises. It is definitely recommended to evaluation tools. keep control of conversations on the web by using both own and not- owned platforms, because when consumers express their opinions on the web (and they do) an indelible mark is left on the positive or negative reputation of the company. Sometimes this leads to crises that may irreversibly damage the company's reputation. Snapkode offers specific training on the tools and techniques needed for online brand reputation assessment.
  • 15. MARKETING SERVICES THE BENEFITS A 360º marketing approach for corporate continuous improvement