Smu mba sem 4 OM spring 2016 assignments, smu solved assignments ,smu assignments ,smu mba assignments ,smu mba solved assignments ,smu mba spring 2016 assignments

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SMU MBA SEM 4 OM SPRING 2016 ASSIGNMENTS
OM 0015 – MAINTENANCE MANAGEMENT
1 Write short notes on the following:
a. ProactiveMaintenance
b. Planned Maintenance WorkCycle
c. Maintenance organising schedule
d. Areas of Maintenance Practices
2 What do you mean by Asset Strategy? Explain briefly Steps Involved in Developing an Asset
Strategy.
A Asset Strategy
Steps of developing an asset strategy.
3 Assume youare the head of the maintenance department in a manufacturing organisation.
You are assigned a responsibility of implementing a maintenance improvement program. What
components would you include in the maintenance improvement program?
A Maintenance improvement program
Components
4 What do you mean by Machine Quality? WhichAspects are to be Considered for Machine Quality?
A Machine Quality 4 10
Aspects Tobe considered 6
5 Write short notes on the following
a. Zero based budgeting
b. Remote maintenance audit
c. Codificationof spare parts
d. Maintenance Benchmarking
6. Case Study: Condition Monitoring at XYZLtd.
XYZ Ltd. is one of the largest hydro-generating facilities in India. The organisation has been in this
business for the last 10 years. It covers a building area of 150000 square metres and the plant area
of 50000 square metres. To manage such large plant area, the organisation has realised the need for
high machine reliability and availability. For this, XYZ has decided to implement a condition-based
monitoring (CBM) program. To make the program successful, the organisation formed a CBM team
for the implementation of the program. The team acquired knowledge about the current condition

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of each machine and equipment in the plant and identified the following loopholes in the existing
maintenance system:
• Present maintenance included only correctiveand scheduled activities.
• Inspections were conductedless frequently (oncein a year).
• The procedure followed for determining faults only contained visual inspection and gap
measurement.
• Measures to control contamination in oil were not present.
• There was no aggressive control of failure.
• Oil analysis was restricted to identifying haziness caused by high levels of moisture, often
past the danger point, or darkening due to advanced states of lubricant oxidation and breakdown.
Moreover, there were significantly high manpower requirements and maintenance costs in the
organisation. There were frequent failures of hydraulic shuttle valves that make the unit in
operational. To repair and restore these valves, the repair crew had to perform recce of the site (an
hour each way),disassemble the valve,and repair it.
The CBM team, after acquiring the knowledge, has realised the opportunity to improve operating
conditions of the plant through condition monitoring. Under the guidance of the CBM team, the
followingchanges have been implemented in the XYZ’s plant:
• Full-time filtration systems including storage tanks, oil pumps, etc. are installed.
• Finer filtration methods are implemented to clean oil systems to tight tolerances.
• Condition monitoring techniques for oil analysis are implemented by defining lubricant
condition control,onsite monitoring of particle counts, viscosity,and moisture screening.
• Vibration analysis is also adopted to ensure proper alignment and balance of machines’
parts and detect abnormalities that may otherwise go unnoticed.
• For electrical system’s maintenance, thermography is used.
Discussion questions:
1. Which condition monitoring techniques have been used to improve plant maintenance at XYZ?
2. Do you think that the implementation of condition monitoring techniques is the right decision of
XYZ?Justify your agreement/disagreement.
OM 0016 – QUALITY MANAGEMENT
1 What do you mean by Dimensions of quality? Explain all key dimensions of quality proposed by
David Garvin.
A Meaning of Dimensions of quality
Key dimensions of quality proposed by DavidGarvin
2 Write short notes on the following
a. ISO 9001:2008
b. Optimal maintenance costs
c. Knowledge management strategy
d. Kanban
3 Explain various phases for the development of Process-Oriented QMS (Quality Management
System).
A Defining key qualifications and Critical Success Factors(CSFs)
Identifying the requirements of the process
Defining the criteria for individual processes
Creating value addition

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4 Explain the concept of Change in terms of quality. Also describe Lewin’s Three-Stage Process of
Change.
A Concept of change in terms of quality 2.5 10
Three-Stage Process of Change 7.5
5 What do you mean by Quality Control? Explain the Process of Quality Control.
A Quality Control
Process of Quality Control
6 Briefly explain followingCharacteristics of ProductDevelopment.
a. Quality of the product
b. Cost of the product
c. Development time
d. Development cost
OM 0017 – ADVANCED PRODUCTION AND PLANNING CONTROL
1 Explain Descriptiveand Normative Theories of production planning and control.
A Descriptive Theory
Normative Theory
2 Explain the concept of Master Schedule. Also define Time Horizon of Master Schedule.
A Concept of Master Schedule
Time Horizon of Master Schedule
3 Write short notes on the following
a. Hybrid system
b. What-if stimulation
c. Turnkey or off-the-shelf solutions
d. Management by Objectives(MOB)
4 Define Productionplanning. Briefly explain various levels of ProductionPlanning.
A Production planning
levels of ProductionPlanning
5 Differentiate between Mass Production and Batch Production.
A Mass Production 5 10
Batch Production5
6 Write short notes on the following
a. Benchmarking
b. Budgeting
c. Target Costing
d. Kaizen Costing
e. Cost Centre
OM0018- TECHNOLOGY MANAGEMENT
1 What do you mean by technology diffusion? How can you relate globalisation with technology
diffusion?

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diffusion
2 Explain long-wavecycle.Pointout its stages.
-wave cycle
3 Write short notes on-
4 What is Strategic Planning? Define points coveredin Strategic Planning Process.
5 Define technological change? Provideexamples in support of your answer.
6 Case Study: Radio Frequency Identification(RFID) at Walmart.
6 Case Study: Radio Frequency Identification(RFID) at Walmart.
Walmart is an American multinational corporation that deals in the retail business with large
chains of discount stores and warehouse stores.
According to the Forbes Global 2000 list, it is the 18th largest public corporation in the world. In the
1980s, when the whole world was fumbling with the idea of bar coding, Walmart implemented it in
reality. The company installed RFID readers at several points such as at the back of the building, at
the receiving docks, near the garbage compactors, and between the backroom and the retail floor.
The goods, which are shipped to the stores with RFID tags, are recorded once at their arrival.
Without opening the packaging, they come to know what is inside it, just by waving the scanner at
the boxes. It is even possible to know the whereabouts of the goods, which reduces loss during
shipment. When goods are brought to the sales floor, the tags are read again, and they are read
finally in a box crusher.
The software records all the details related to the items sold and the number of cases brought to the
sales floor. Thus, it helps in generating information about the items that exhaust in the shorter
period from the shelves. A list of items is generated automatically, which need to be taken away
from the backroom to restock the store shelves. Walmart has developed a handheld RFID reader to
reduce the amount of time spent at the backroom.
A retail link extranet has also been established with all the suppliers of Walmart to share data from
all RFID read points, so that within 30 minutes, suppliers come to know about the movement and
the location of their goods.
Walmart relies on this technology for managing inventory more effectively, reducing errors at the
time of data entry and lowering human labour cost at the distribution centre.
RFID helps Walmart in the followingways:
• Conducting receipt and shipment of goods faster
• Tracking movement of inventory effectively
• Saving the shopper’s time

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• Predicting the demand of a product
• Avoiding an out-of-stocksituation
• Boosting sales
• Making the availability of the right product at the right time at the right place or store
A few limitations of RFID are as follows:
• Sometimes the tags do not function properly.
• Accurate reading of rates on some items can be in doubt.
• Reading through liquid or metal creates problems.
• There is an increase in expenditure.
In spite of all the benefits of RFID, the customers of Walmart fear the possibility of violating their
privacy;however,Walmart tries that RFIDtags do not collectany additional data about customers.
“Sanford C. Bernstein & co., a New York investment research house, estimates that Walmart could
save nearly $8.4 billion per year when RFID is fully deployed throughout its supply chain and in
stores.” Thus, it is understandable why Walmart focuses so aggressively on pursuing RFID
technology.
Questions:
1. With the help of the case study, explain why technology management is important for an
organisation.
2. What are the advantages and disadvantages of RFID? Relate to the context of Walmart.
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