While you have all resources for learning at your disposal, when studying for an academic degree, the resources needed to upgrade your knowledge are seldom available. This presentation tries to highlight the workplace learning in the present context and technology choices. Older, formal, pyramidal learning structures are giving way to more fluid, more agile and more collaborative approaches. The skills of the teacher or trainer are more about engagement and storytelling: the skills of the learner more about social capital to be effective in community, collaborative learning spaces and the ability to learn and learn again over time. It’s a more continuous process of change: less about learning in abstract classrooms and then going back to work. Learning is ongoing.

1. Presented at CO13 by
Ms. Dolly Bhasin
MD, SPH Consultancy & eServices Pvt. Ltd.
Using Knowledge as an enabler for
work & performance improvements

2. What is WORKPLACE LEARNING?
› lessons or training that people receive while they
are at work and that are paid for by their employer
› a period of time during which a student works for
an organization in order to gain knowledge & experience
(Cambridge Business Dictionary)

3. HISTORY OF WORKPLACE LEARNING
STAGE 1
Classroom
Learning
STAGE 2
eLearning
STAGE 3
Blended
Learning
STAGE 4
Social
Learning
STAGE 5
Collaborative
Learning
FORMAL IN FORMAL
Learning Approach
“education, training, communication, collaboration and knowledge sharing”
CISCO's definition of eLearning
“delivering learning using a variety of different media, formats and approaches”.
Blended Learning
Social Learning
“learning that occurs as a function of observing, retaining and replicating behavior
observed in social context”.
“an educational approach to teaching and learning that involves groups of students
working together to solve a problem, complete a task, or create a product”.
Collaborative Learning

4. Workplace learning has to cater to
all Stakeholders
Workplace Learning
has to cater to improvement in all aspects of work
Service
Providers
Employees
SME
Suppliers
Students/Apprentice
Value Chain Members
Managers Shareholders

5. Workplace Learning
is seen as a flexible form of learning which enables employees to engage in the
regular processes of up-dating and continuing professional development
which have been increasingly emphasised.
Moreover, insofar as the learning is work-based it is also seen as facilitating
forms of learning, and types of knowledge which are of particular relevance to
the work in which the learners are engaged.
Increasing globalisation of the economy together with rapid technological
development and a growing emphasis on a ‘knowledge economy’, ‘have
helped to give rise to a discourse of competitiveness in which a key element is
the level and skill of the workforce’
- Reeve & Gallacher
Workplace Learning and Knowledge relationship

6. The workplace has become a site of learning associated with
two quite different purposes …
The first is the development of the enterprise through contributing to
production, effectiveness and innovation;
The second is the development of individuals through contributing to
knowledge, skills and the capacity to further their own learning both as
employees and citizens in the wider society.
- Boud and Garrick (1999)
Workplace Learning Purpose

7. Workplace Learning Change Factors

8. Workplace Learning - Shift in Skills required

9. Workplace Learning - Shift in state of workplace

10. Workplace – Learning Opportunity Imbalance

11. WHAT IS REQUIRED TO BE DONE ?

12. Develop Workplace Learning with

13. Key Pillars of Workplace Learning
should be CONTENT and CONTEXT
To specially addresses
Business Development
And Promotion
Customer Management

14. Resting on Pillars of 4C’s
Context + Collaboration +
Community + Commerce

15. Should take care of

16. Should Follow a Competency Model

17. Learning with Multimodal Texts
to suit all learning styles
Class RoomClass Room
Video Based LearningPod Casts
Self Learning

18. …..learn on ANY device seamlessly

19. AnyTIME + ANYwhere Learning
on the job, on the run, at home, at an internet café, while traveling, or at the roadside
YOUTH WOMEN
Entrepreneurs
Small Biz

20. How can we achieve these?

21. Workplace Learning Choices

22. Workplace Learning – Embrace Semantic Web

23. Workplace Learning – Achieve Strategic Positioning

24. Workplace Learning – Making Connections

25. Workplace Learning – Making Connections

26. Workplace Learning – Integrated Work & Learn Env.