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ITIL®ITIL®ITIL® FOUNDATIONFOUNDATIONFOUNDATION 2011 WORKSHOP + EXAM2011 WORKSHOP + EXAM2011 WORKSHOP + EXAM
27th & 28th July 2013, Bangalore27th & 28th July 2013, Bangalore27th & 28th July 2013, Bangalore
Only atOnly atOnly at Rs 11,000Rs 11,000Rs 11,000
+++
Service Tax (Service Tax (Service Tax (Workshop + ExamWorkshop + ExamWorkshop + Exam)))
Course Take Away’s
 Prepares participants to take and pass the ITIL Foun-
dations Certification examination successfully.
 Introduction to ITIL Concepts, Terminology -
Gain a high level overview of ITIL V3.
 The Service Lifecycle - Understand the fundamental
ITIL lifecycle stages, processes, functions, roles &
responsibilities.
 Service Strategy - How to align IT strategy with
business goals and expectations.
 Service Design - Transform business requirements
into strategic solutions.
 Service Transition - Manage change, risk, and quali-
ty assurance.
 Service Operation - Establish day-to-day business
operations and customer expectations.
 Continual Service Improvement - Strategize for
overall process and service improvement.
www.sriptech.com
For details and registration, Please call   
Mr Balu: 9902340963
Ms Sunitha: 972597032
Email:
Balu@sriptech.com
sunitha@sriptech.com
What is ITIL®?
The Information Technology Infrastructure Li-
brary (ITIL) is a best practice IT Service Man-
agement framework developed by the Office of
Government Commerce (OGC) within the UK
government. It has been developed in collabora-
tion with leading industry experts, consultants
and practitioners over the last 15 years. Since its
launch, ITIL has been widely accepted through-
out the world as the de facto standard for best
practice in IT Service Management.
Who should attend and Prerequisites
ITIL Foundation is suitable for anyone work-
ing in IT services requiring more information
about the ITIL best practice framework.
Early Bird Offer
Rs.10,000 +Taxes
Offer valid till
21st July 2013
We also conduct PMP | PRINCE2 | Cobit |
|CSM |Six Sigma certifications.

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ITIL Training

  • 1. ITIL®ITIL®ITIL® FOUNDATIONFOUNDATIONFOUNDATION 2011 WORKSHOP + EXAM2011 WORKSHOP + EXAM2011 WORKSHOP + EXAM 27th & 28th July 2013, Bangalore27th & 28th July 2013, Bangalore27th & 28th July 2013, Bangalore Only atOnly atOnly at Rs 11,000Rs 11,000Rs 11,000 +++ Service Tax (Service Tax (Service Tax (Workshop + ExamWorkshop + ExamWorkshop + Exam))) Course Take Away’s  Prepares participants to take and pass the ITIL Foun- dations Certification examination successfully.  Introduction to ITIL Concepts, Terminology - Gain a high level overview of ITIL V3.  The Service Lifecycle - Understand the fundamental ITIL lifecycle stages, processes, functions, roles & responsibilities.  Service Strategy - How to align IT strategy with business goals and expectations.  Service Design - Transform business requirements into strategic solutions.  Service Transition - Manage change, risk, and quali- ty assurance.  Service Operation - Establish day-to-day business operations and customer expectations.  Continual Service Improvement - Strategize for overall process and service improvement. www.sriptech.com For details and registration, Please call    Mr Balu: 9902340963 Ms Sunitha: 972597032 Email: Balu@sriptech.com sunitha@sriptech.com What is ITIL®? The Information Technology Infrastructure Li- brary (ITIL) is a best practice IT Service Man- agement framework developed by the Office of Government Commerce (OGC) within the UK government. It has been developed in collabora- tion with leading industry experts, consultants and practitioners over the last 15 years. Since its launch, ITIL has been widely accepted through- out the world as the de facto standard for best practice in IT Service Management. Who should attend and Prerequisites ITIL Foundation is suitable for anyone work- ing in IT services requiring more information about the ITIL best practice framework. Early Bird Offer Rs.10,000 +Taxes Offer valid till 21st July 2013 We also conduct PMP | PRINCE2 | Cobit | |CSM |Six Sigma certifications.