Report on the Hospitality Industry of Nepal

Report on Hospitality
Industry of Nepal
Management,Investment and recruitment Report (MN6P03)
Submitted by: Sristi Lama Submitted to: Mr. Davindar Walia
BBA 3rd Year Lecturer of Islington College
Islington College Kamalpokhari, Kathmandu

2 SRISTI LAMA ID no: 13053093
Acknowledgement
I would like to take this opportunity to express my deep regards and gratitude to my lecturer, Mr.
Davindar Walia Sir for his guidance and constant encouragement throughout the course of this
module ‘Management Investigation and Recruitment Report’. The help and guidance provided
by him from time to time shall carry me a long way in the journey of life on which I am about to
embark on.
I would also like to thank Islington College for providing me with cordial support, valuable
information and guidance, which helped me in completing this report through various stages.
Lastly, I would also like to express a deep sense of gratitude to my family members and friends
for their constant encouragement without which this report would not have been possible.
Yours sincerely,
Sristi Lama
BBA 3rd Year
Islington College

Sristi Lama January12, 2016
Management, Investigation and Recruitment Report (MN6P03) 3
Executive Summary
The Hospitality industry in Nepal perhaps is one of the oldest commercial endeavors in the
world. The first being NEPAL HOTEL established in the year 1951 is sited at Jawalakhel, and it
could rum only one fiscal year. The first purposely-built hotel was HOTEL CORONATION
(1956, Bagbazar). The growth of Hospitality industry was remarkable post the peace process
taken action in 2008, growing at the rate of 8% per year.
The hotel industry is considered to have the highest local private sector investment in Nepal with
a recorded investment of around Rs 100 billion.
Hotel Association Nepal (1966) has under its umbrella, 8 five-star, 3 four-star, 12 three-star, 22
two-star and 18 one-star hotels and 165 non-stars, four allied and 33 resorts. There are 307 hotels
including 42 outside the valley treating almost a million foreigners every year. Currently over
15,000 skilled manpowers are working for the growth and sustainability of this industry. With
tourist arrivals maintaining an upward trend since 2008, the sector is growing with massive
investment pouring in from domestic as well as foreign investors. A number of world-class chain
brands like Sheraton; Hyatt entering Nepal is an evident for the growth and wide scope of this
industry.
The hospitality industry along with the tourism industry go hand in hand and contribute about
5% in the national economy and produce about 3.6% of total job opportunities. The demand of
skilled manpower in the field is hiking and 26-30 colleges are responsible in the production.
Presence of 8 amongst the 10 highest mountain ranges, rare floras and faunas and rare species of
birds and animals tend to attract many tourist ultimately aiding in the growth of the hospitality
sector. The wide diversity in geography and culture has always been a factor to attract foreigners.

1 Table of Contents
1. About Hospitality Industry ................................................................................................... 5
1.1 Evolution of Hospitality Industry .........................................................................................5
1.2 History of Hospitality Industry.............................................................................................5
1.3 Present Trend of Hospitality Industry..................................................................................6
1.4 Hospitality as professiom......................................................................................................6
2 Types of hotels and tourism in Nepal.................................................................................... 7
2.1 Tourism in Nepal..................................................................................................................7
2.2 Types ofHotels .....................................................................................................................8
3 Contribution of Hospitality Industry: ow strong. The contribution this industry has made in
raising quality of life of individuals by creating job opportunities is remarkable. ....................... 10
4 Analysis of the Hospitality Industry:..................................................................................... 11
4.1 SWOT Analysis.....................................................................................................................11
4.2 PEST analysis.......................................................................................................................13
5. Conclusion and Recommendation........................................................................................ 16
6. Appendix..............................................................................................................................17
a. Introduction To Hospitality Industry.......................................................................................17
b. Job opportunity in different sectors.......................................................................................17
c. The Major Players................................................................................................................18
d. Competitor analysis of Hotelsin Nepal...................................................................................20
7. Charts..................................................................................................................................... 21
Tourist arrival in Nepal................................................................................................................. 21
8. References:............................................................................................................................ 23

1. About Hospitality Industry
1.1 Evolution of Hospitality Industry
The history of the hospitality industry dates all the way back to the
Colonial Period in the late 1700s. Things have changed quite a lot
since then; the hospitality industry has experienced significant
development over the years. The industry as we know it today began to
take form in the early 1950s and 60s, leading the way for growth into
the dynamic industry we know today. The Hotel Industry in Nepal too is
considered old endeavors. The first hotel being established at 1951
(Nepal Hotel, Jawalakhel) could only run for a year. However on 1956
Hotel Coronation started its service as a full phase commercial
Industry. The growth of the industry wasn’t pacing up until the peace
process in 2008.Now the hotels in Nepal are growing at an yearly rate
of 8%. Hotel Association Nepal (1966) has under its umbrella, 8
five-star, 3 four-star, 12 three-star, 22 two-star and 18 one-star
hotels and 165 non-stars, four allied and 33 resorts. There are 307
hotels including 42 outside the valley treating almost a million
foreigners every year.
1.2 History of Hospitality Industry
Our country Nepal is very rich in tradition and culture. Nepal has geographical diversity. We
have the highest pick Mt. Everest in out country; Lord Buddha was also born in Nepal. Our
country has many unique features that can attract thousands of tourists. Foreigners are very
enchanted by the culture and traditions we follow.
Nepal Tourism board has been organizing many events and programs intending to attract more
tourists. In the year of 2011 Nepal celebrated Tourism year, which was seen to be successful.
Since then many new Hotels were introduced providing very home away from home
environment to the arriving tourists.
Boris Lissanevitch a Russian hotelier was the person who requested Nepal’s late crown prince
Mahendra to let Thomas Cook and Sons Ltd to send visitors to our country. In the year of1955n
first tourist visa were issued. Two Brazillians and Ten Americans were the first tourists to visit
Nepal. They were accommodated at the Hotel owned by Boris himself called Royal Hotel. In the
very exact year a private airline “Himalaya Airways” got launched which was an advantage for
hospitality industry. Nepal transportation department was established in the year of 1957, also
National tourist development board started operating in Nepal. By the year of 1965 arrival of
tourists increased up to 40%.

The Hotel industry is one of the positive features of Nepal, as the peace process was held in year
2008. Hospitality industry in Nepal is known to be the oldest moneymaking trade. According to
the history it is said that the team of husband and wife started ancient inn, they gave space to the
travellers to comfort themselves. They also provided the visitors with food and drinks. This trend
continued for about hundreds of years.
1.3 Present Trend of Hospitality Industry
The hospitality Industry is considered as the largest and highly profitable business after
Petroleum and ammunition industry. The Hospitality Industry along with tourism aids a total
10% of the global economy. With the advancement of technology over past few years the
hospitality industry is also growing as the concept of global world has made travelling easy. The
concept of online booking and reservation too has aided in the growth of industry.
Nepal being naturally blessed attracts around million of tourists each year thus demanding a
progress in the quality and facilities. The Hotel industry being a profitablr source of industry
(growing 9% annually) has been providing jobs to around 15000 skilled manpower and
contributing 3.5% of the national economy. The demand of hotel industry is expected to grow
more and seems to be a sustainable source of Income.
The most likely query to come around while you are about to pursue a career in a certain field is
the scope of the job availability and degree of security and stability of your job. Hospitality field
might not make an individual a millionaire overnight but the degree of satisfaction is quite high
for the individuals wanting travels and changes as part of their day-to-day job.
1.4 Hospitality as professiom
The most likely query to come around while you are about to pursue a career in a certain field is
the scope of the job availability and degree of security and stability of your job. Hospitality field
might not make an individual a millionaire overnight but the degree of satisfaction is quite high
for the individuals wanting travels and changes as part of their day-to-day job.
Here are a few factors that drive the interest of people to work in this industry and they are:
1.There are plenty of opportunities for career advancement
Nepal being naturally blessed and beautiful attracts over a million tourists each year and thus
Hotels and resorts are constantly on the lookout for highly motivated and talented people. If
you’ve got the drive and the energy to succeed, you’ll find plenty of opportunities for career
advancement in the hospitality industry.

2. It’s creative
As well as being a people-oriented industry, hospitality is creative. You are creating a product —
be that food, drink, or an experience — and there are always scope to dream up new ways of
making it more enjoyable for your customers.
3. It’s a highly energetic environment
A career in hospitality allows you to interact with dozens upon dozens of different types of
people every day unlike other regular and monotonous 10-5 jobs. It involves a great deal of
variety, not only in terms of the hours you work, but also the work you do during those hours.
4.It allows for relocation and travel
With establishment of chain hotels and resorts constantly all over the world, there are plenty of
opportunities to relocate for an exciting career opportunity. People working in this field are often
well travelled, and have the opportunity to visit desirable vacation locations.
5. It’s a safe bet
People expect their jobs to be secure yielding handsome salary enough to meet their day-to-day
expense and quality of life they choose to live and Hospitality industry even in shaky economic
climates is considered relatively secure.
2 Types of hotels and tourism in Nepal
2.1 Tourism in Nepal
Nepal a small landlocked country (147181 sq km) is naturally blessed by top 8 highest peaks
amongst top 10, serene perennial rivers, wide range of flora and fauna. Possessing 8 of the 10
highest mountains in the world, Nepal is a hotspot destination for mountaineer, mountain biking,
bungee jumping, rock climbing and mountain climbing, trekking, hiking, bird watching, flights,
paragliding and hot air ballooning over the mountains of Himalaya, exploring the waterways by
raft, kayak or canoe and jungle safaris especially in the Terai region are the major source of
attraction.
Besides the diversified terrain the culture followed here in Nepal is also a major source to attract
tourist as pilgrims to perform various holy rituals in major events like shiva ratri,teej……
The major religion in Nepal is Hinduism, and the Pashupatinath Temple, Kathmandu, attracts
many pilgrims and tourists. Other Hindu pilgrimage site include the temple complex in
Swargadwari located in the Pyuthan district, Janaki Mandir located in Janakpurdham of Mithila
region, lake Gosainkunda , the temples at Devghat, Manakamana temple in the Gorkha District,
and Pathibhara near Phungling, Mahamrityunjaya Shivasan in Palpa District where biggest
metallic idol of Lord Shiva is Located.

Dang valley is also a sacred place for Hindus as well as other religions. Kalika and Malika Devi
in Chhillikot hill, Ambekeshawori temple, Krishna temple, Dharapani temple etc. are sacred
place in Dang district. Chillikot hill is also a good place for sightseeing and also a ancient palace
of a king.
Buddhism is the largest minority religion. The World Heritage site Lumbini, which is
traditionally considered to be the birthplace of Gautama Buddha, is an important pilgrimage site.
Another prominent Buddhist sites are Boudha Nath and Swayambhunath, the Monkey Temple,
in Kathmandu.
Muktinath is a sacred place for Hindus as well as Buddhists. The site is located in Muktinath
Valley, Mustang district.
2.2 Types of Hotels
Nepal has wide range of accommodation facilities that range from international standard star
hotels to budget hotels and lodges. There are about 1031 government registered hotels, resorts,
apartments ,…..which are the reliable ones.
In the last few decades, Nepal has seen the mushrooming of world-class hotels. There is an
excellent range of places to stay, from comfortable backpacker hostels and lodges (approx. 700
per night) to more expensive international style hotels (approx. 50000 per night)
Different models of Hotels for accommodation are:
1-Hostels or Backpackers are a loosely defined form of guesthouse, generally low budget
compared to other places to sleep. Although often used by youth there is usually no upper age
limit.
2-Capsule hotels are a cheap form of accommodation, usually with a dorm bed in a hostel, in
terms of pricing. The "rooms" are little more than small one-person capsules with only a
mattress, radio, and TV.
3-Bed and Breakfasts :(B&Bs) and Guesthouses provide hotel style rooms. However, they are
typically smaller residences and you will interact with your hosts and other guests, often eating
together and sharing common spaces.
4-A hospitality exchange or home stay network is an organization that connects travellers with
local residents in the cities they're visiting. If travellers can connect with the right people at the
right time, they can get room and sometimes board in the place they're visiting for free or at a
deep discount. Network size goes from a few thousands to a hundred thousands, and most
networks are growing steadily.
5-Car camping, Caravanning, RV camping:

this form of camping involves carrying your equipment in your motor vehicle, which you drive
right to your campsite. Unlike more traditional camping, car camping allows you to carry quite a
bit more equipment, and the focus is usually to enjoy the site, cook-outs, day hikes, and other
outdoor activities. Caravan parks tend to have two or three types of accommodation: powered
sites to put your caravan and car; caravans owned by the park that you can stay in; and small
cabins with a bit more space. Caravan parks are usually located in medium sized towns and
cities, or in very popular tourist spots.
6-Villas: are suitable mode of accommodation to relax and enjoy with your family in privacy,
By renting a private villa you will have your own kitchen, living/dining room, bedroom and in
many cases your own private swimming pool. Renting a villa provides you not only with more
space and privacy but is also a more economical option rather than staying at a small hotel
room.A villa can usually accommodate a minimum of 4 people.
7-Vacation rentals: Many residents of popular tourist destinations lease their houses and
apartments to vacationers.. The guests will have full use of the residence, usually with utilities
included but no servicing or meals. This approach can be cheaper than booking a hotel room for
the same length of time (and give more space than a hotel room), especially if travelling with a
family or other sizable group of people. Facilities will vary depending on the property, but
usually include kitchen and laundry facilities and possibly amenities like a swimming pool.
8-House Sitting :While travelling many people use house sitting as a form of accommodation. It
is free accommodation while you get to live in the comfort of a house. House sitting involves an
agreement between the house sitter and the home owner that the house sitter will occupy a house
while the home owner is away.

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SRISTI LAMA ID no: 13053093
3 Contributionof Hospitality Industry:
After Petroleum and ammunition Industry Tourism and Hospitality sector is the largest
Industry contributing almost 10% to the global economy. The transaction this industry
exercises is tentatively seven trillion USD annually. The economic growth is almost 3%
which is considerably high as per the other Industries. Almost 5.1 million people are
employes in this field. Travel & Tourism not only outpaced the wider economy, but also
grew faster than other significant industries such as financial and business services, retail
and distribution, public services, transport and manufacturing. Tourism and Hospitality
industry is major contributor in National economy. This sector directly contributes 3% GDP,
it earns 15% of total foreign currency and 30% of total revenue which is remarkable high.
The number of registered Hotels in Nepal has crossed over 1100 and these Hotels seek for
skilled manpower and the manpower is always in high demand. This job opportunity created
thus helps and motivates youths to stay in their homeland. The tourist entering Nepal
annually is nealy a million and Nepal has every sort of Hotels from cheap lodges to lavish
hotels as per the demand of the customer, The demand of lavish and luxurious hotels has
hiked in past few years and hence it has become a source or attraction for international hotel
chains to invest here in Nepal. People have been successful in establishing hotels in even
remote areas and this has created the locals with job opportunities and has aided them in
adapting modernity and ultimately increment in the quality of life they enjoy. The minds
have been broaden up and people have started to adapt with the changed the industry
created. The eatablishment of hotels in remote area had helped in development of
infrastructures in the particular areas like the roads are beinf connected to even the remotest
areas, the facilities of drinking water and sanitation have been improved and mostly the
reach of internet in almost everywhere can be considered as a great achievement. The
Hospitality field has helped us to expose our culture and promote tourism in global arena.
The number of rourist visiting Nepal is in increasing trencd.The tourist visiting the hotels
crave for adventures popular in Nepal like rafting, bungee jumping, canoeing etc. thus other
sectors are also growing with the growth and advancement of Hotels. Establishment of
Hotels comes with a high cost and large construction and since only private sectors are
active in this particular field they have a great opportunity of showingtheir calibre and
earninf. The government too is benefited as the revenue it earns as tax is quite high in this
field. Many secondary job opportunities come along with the establishment of a hotel
industry like ticketing, travel agencies,money transfer etc. In this way the Hospitality
Industry contributes in wide sectors ultimately helping nation grow strong. The contribution
this industry has made in raising quality of life of individuals by creating job opportunities is
remarkable.

4 Analysis of the Hospitality Industry:
4.1 SWOT Analysis
is a must for any industry prior its establishment because it helps in finding the Internal Strength
and weakness of the project and external opportunities and threats an industry has to face in its
long run.
1--Strength:
With around 1100 government registered hotels around the nation it is quite ample number to
cope with around a million tourist visiting annually.The establishment of various international
chain hotel too has aided in the progress of industry as it meets the standard some tourist look for
in terms of brands and luxury.
Some points to strengthen the hotel industry in Nepal are:
 Hotel Industry is one of the oldest and trust worthy endeavors contributing 3.5% of the
total national economy.
 Natural and Cultural Diversity Nepal along its 800 km length along the Himalayan axis
has a diverse terrain from 194-8848 ft .From top highest 8 amogst 10 peaks to the terai
belt the geography here has a lot to offer for the tourist.the serene perennial rivers
flowing from the Himalayas to the lower range too attracts tourist for rafting to various
recreation.Nepal practicing a unique culture attracts handful of tourists and pilgrims who
come here to pay homage and visit several temples and monasteries.
 Demand Supply Gap
The number of trusted and registered standard hotels here in Nepal is just handful and the
supply as compared to the annual demand is quite low and hence the hotels providing
quality service are always benefited to handful of tourists all seasons.
 Tourism and hospitality industry is always taken care of by the government as it is one of
the major sources of revenue contributing in the national economy. There are several
international chains receiving handsome donations for the growth of this industry.
2- Weakness
 The infrastructure and technology if not sufficient always weakens the hospitality
industry.
 The cost involved in establishment of a hotel is quite high as the cost of land has hiked
drastically over few years. The capital that could be utilized in developing hotels
infrastructure is being used to occupy the space so it always weakens the industry.
 Hospitality Industry here in Nepal is considered as a luxury and the tax allocated for the
particular is quite high which always stops one from having a handsome profit.
 some hotels boast to provide international standard facilities and luxury however they fail
to comply with it.
 The budget required for a standard and luxury hotels establishment is extremely high and
hence its development is always a slow process.

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3- Opportunities
 The diverse terrain and natural beauty Nepal poses never fail to attract satisfactory
amount of tourist.
 The culture practiced here is always a major look out and attracts several tourist and
pilgrims during several events.
 The number of tourist and internal tourism is incredibly increasing and hence the hotels
are always in high demand.
 luxury hotels with international brand is mushrooming and hence people get to work with
International experts and always help in growing and grooming their business.
4-Threats
 the mushrooming of cheap lodges and guest house are replacing the expensive and luxury
hotels.
 The politics in Nepal is in transition phase for over a decade or two
and the instability here is always a threat to this sector.
 well trained and skilled manpower in this sector are always on demand but the number
present here is significantly low which causes instability in the management.
 since the investment in this industry solely comes from private sector there is a monopoly
thus the industry never significantly grows.

4.2 PEST analysis
Is a strategic approach of analyzing the behavior of hospitality in several factors that affect the
industry? Political, Economical, Social and Technological factors are major topics of
consideration in this approach, there are several factors that directly affect the hospitality
industry but these are the major factors that affects quantitatively high.
The PEST factors Impacts
Politics  Nepal has been in a political transition
phase over few decades and
this instability has always been an
obstacle in the growth of
hospitality industry.
 The vandalism and destruction the
infrastructures had to face during
Emergency period until 2008
considerably hampered this industry.
 The political parties always have a
interest of conflicts among
themselves and hence this field hasnt
had an opportunity to grow as no
one has made policies favorable for this
industry.
 the major stakeholders of this industry
comprises of investors from
private sector and the instability in the
politics always discourages
them.
 Nepal being beautiful and blessed with
several peaks, rivers and holy
places the government hasn’t made any
policies to promote tourism and
expose these industries in global arena.
Economics  Hospitality Industry usually is
established either by the investors
from private sector or little
international Agencies. The investment
is
quite high as compared to the payback
period and is always a
discouragement.
 The Government being poor and

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focusing precisely on infrastructure
development has fewer budgets
allocated for the tourism and
Hospitality
field.
 The government however has made
efforts on promoting tourism and
exposing the field globally and this
major step has encouraged the
investors.
 Nepal being a under developed country
the youth never are satisfied
by the quality of life here and hence
head abroad for a bright future
thereby leaving only a handful of
skilled manpower’s to work in this
industry.
 This business is lead by the private
sector only and hence there is a
monopoly, which distracts genuine
investors.
 The economic condition of Nepal never
allows one to invest on luxury
when major population is under poverty
line.
Social  Nepal having most of its people
illiterate, they fail to adapt to the
changes and modernity that comes with
the development of hospitality
sectors in their area,
 The migration from villages to urban
cities has hiked in the past few
years and this always leads to a lack of
skilled manpower.
 People from Nepal can’t enjoy the
luxury life and spend much on hotels
as the income they generate is
not sufficient enough for their day to
day survival.
 People in Nepal are culturally sensitive
and they fail to adapt with
the modernity that comes with hotels
development.

Technological  With the advancement of technology of
past few years the hospitality
industry is being well supported and
well exposed in global arena.
 People can book and reserve the hotels
they wish to stay through
internet these days,which helps them as
well the hotels as there is no
middle man involved.
 The easy money exchange and fund
transfer has made it easy for the
people to spend more in their travel and
luxury.
 The use of internet has exposed the
beauty of nepal and has attracted
several tourist willing to spend quality
time here,

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5. Conclusionand Recommendation
Hospitality and tourism industry industry being a majoy contributor in national economy and
major source of foreign remittance the industry should be properly guided, monitored and
strengthened with firm policy. The government should allocate sufficient budget to promote
tourism and encourage private sectors to invest in this sector which ultimately helps in the
growth of the hospitality sector. Nepal has just started practicing its new constitution which
people longed and fought for over a decade and hence this major step will be a milestone in the
advancement and progess of this sector as a staple political environment and progress of this
sector as a stable political environment is expected with a concept of economic revolution.
The result from strategic analysis like SWOT and PEST show that this particular sector has wide
scope and aids in growth of several other income generating sectors (adventure, wilderness,
money and transfer) thus creating several job opportunities and ultimately contribution in
national economy. Many international chains hotels are willing to invest but the political
instability is a major huddle which should be eradicted. The monopoly of private sectors is a
discouragement for international investors and hence its duty of government to create a secure
environment to encourage people to invest here. The whole hospitality sector should unite stand
together and come with strategies and ideas to help this sector grow.

6. Appendix
a. Introduction To Hospitality Industry
Hospitality Industry is very vast in nature. Within its service industry there is various
sectors categorised, which includes event planning, lodging, transportations, cruise line
and theme parks and many others sectors relating to tourism industry. It is a huge
industry where million-dollar investments are done and it depends on the disposable
income and relaxation time. Just like how bigger factories wish to use its existing
resources and produce more likewise all the restaurants and hotels do aim to increase
their customers as they go expanding their sectors.
It marched toward the formation of services along with the goal to enhance the use
amount given by the hotel consolidators. The useful information of the needed product or
goods are brokered in the several business sectors utilized by the buyers and as well as
the sellers.
Observing different industries, “barriers to entry” with the presence of new entrants and
competitive advantages is very vital within the current players. Besides This Industry see
the benefits in the vintage and classic places, good support in the investment and the
types of themes they execute in the marketing sector of the company is also in question.
One of the important things is the feature of the people operating through direct contacts
with the guests. One of the competitive advantages of this industry lies in the manner of
how concisely the organisations communicate the well-being, concerns for satisfaction
and more.
b. Job opportunity in different sectors
List of job opportunities the following industry offers are as follows:
Hospitality industry here in Nepal is accountable in giving all kinds of facilities in the
accommodating and restaurants and other kinds of activities. In the similar manner in Nepal this
industry is rapidly growing and providing more job opportunities to expand and obtain positions
in the management sector. Studying Hotel Management and also gaining some training in this
service sector on giving customer service, many people these days are perusing rewarding
careers in management field.
 Lodging.
The lodging sector, which involves resorts and hotels, has the largest employers in the
following industry. We can choose any areas to work within this sector of the industry,
which contain human resource, housekeeping, sales management and many more. The
level of education and experience according to the size and type categorizes the

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management positions. For example Hotel Hyatt the luxury hotel would require
Bachelor’s degree in least and about 3-5 years experience for a proper management level.
 Spa
In the second place the relaxing and spa sector is where more job opportunities are seen.
Many management positions like general spa manager, operation manager and other
experts jobs are offered in this unit.
 Food and Beverages
Another large portion of the hospitality sector is taken by the food and beverage. Many
career paths can be chosen as a profession in the management roles and they involve
managers in a restaurant, resorts, hotels or even operating in a catering business, chefs,
bar manager, supervisor etc. the F&B director is the one in the management level who
has highest salary.
 Travel
The Travel sector is also one of the major area where career opportunities are open to
people. This sectors includes job titles like travel agent manager, cruise directors, tour
managers and many more.
 Events
Last and not the least the event-planning field is where job opportunity in hospitality
management exists. It includes jobs like planning events like wedding, technical
supervisors, manager of production etc.
c. The Major Players
The major Hotels players in nepal :
a.Hyatt Regency Kathmandu
b.Crowne Plaza Hotel Kathmandu-Soaltee
c.The Dwarika's Hotel
d. Sangri-la Hotel
e. Radisson Hotel Kathmandu
Pictures of the Major Hotel Players:

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d. Competitor analysis of Hotels in Nepal
According to the survey, Here it is shown that Hotel Hyatt has ranked highest in having
good infrastructure and higher in good quality service and customer service but in the
other hand Hotel Yak and Yeti has ranked low in good infrastructure and high in the
qualitative customer service.

7. Charts
Tourist arrival in Nepal
Source: Nepal Tourism Board

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Source: Nepal Tourism Board

8. References:
Hospitality Industry In Nepal: History of Hotel Industry in Nepal. 2016. Hospitality Industry In
Nepal: History of Hotel Industry in Nepal. [ONLINE] Available
at:http://hospitalityindustryinnepal.blogspot.com/2012/10/history-of-hotel-industry-in-
nepal.html. [Accessed 14 January 2016].
Nepal tourism - tourism in Nepal info for tourism Nepal. 2016. Nepal tourism -
tourism in Nepal info for tourism Nepal. [ONLINE] Available
at: http://www.basecamptrekking.com/uncat-nepal/tourism-in-nepal. [Accessed 15 January
2016]
Careers in Hospitality Management - Hcareers . 2016. Careers in Hospitality
Management - Hcareers. [ONLINE] Available
at:http://www.hcareers.com/us/resourcecenter/tabid/306/articleid/574/default.aspx. [Accessed
15January 2016].
Essays: IMPORTANCE OF TOURISM IN NEPAL. 2016. Essays: IMPORTANCE OF
TOURISM IN NEPAL. [ONLINE] Available at: http://raghav-
shrestha.blogspot.com/2012/09/importance-of-tourism-in-nepal.html. [Accessed 17 January
2016].
. 2016. . [ONLINE] Available at: http://www.tourism.gov.np/uploaded/TourrismStat2012.pdf.
[Accessed 17 January 2016].
Higher secondary education board (2011). Hotel Management. Nepal: Higher secondary
education board. 43.

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