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ADULT LEARNERS
                                     WHO ARE THEY AND
                                    WHAT DO THEY WANT?




Niki Perkins
Director of Career Services
Baker College Online
Baker Center for Graduate Studies
Flint, MI


Dr. Phil Gardner
Director, CERI
Michigan State University
East Lansing, MI
Adult Learners - Who Are They and What Do They Want




Table of Contents

Introduction………………………………………………………………………………………………………………………………………………… 3

Methods……………………………………………………………………………………………………………………………………………………… 4

Part I—Profile and Background of Responding Adult Learners From Four Year Institutions………………………….5

Why Attend College…………………………………………………………………………………………………………………………………….. 6

Sense of Self…………………………………………………………………………………………………………………………………………………8

Family Involvement……………………………………………………………………………………………………………………………………… 9

Part II—Career Plans and Concerns……………………………………………………………………………………………………………… 10

Part III—Work History and Attitudes about Work…………………………………………………………………………………………11

Work History……………………………………………………………………………………………………………………………………………….. 11

Job Surfing and Reneging…………………………………………………………………………………………………………………………….. 12

Work Life Identity………………………………………………………………………………………………………………………………………… 13

Job Characteristics………………………………………………………………………………………………………………………………………. 14

Part IV—Challenges Faced by Adult Learners………………………………………………………………………………………………. 16

Working With Adult Learners to Facilitate the Transition from College to Work…………………………………………. 16

Endnotes……………………………………………………………………………………………………………………………………………………… 18

References…………………………………………………………………………………………………………………………………………………… 20




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Introduction

When one thinks of college today, images of Saturday afternoon football games with sun-drenched coeds rabidly
cheering and passing bodies up the stadium, classes filled with bright young minds, absorbing knowledge at the
feet of their professors, or late-night bull sessions in dorm rooms easily come to mind. How reflective are these
images of students in today’s world? Traditional age college students between the ages 18 to 24 who are
attending college full-time and not working full-time (35 hours or more a week) comprise a smaller percentage of
students enrolled for credit at for-profit and non-profit colleges and universities in the United States than they
did a decade ago (BLS, 2009, Orszag, et.al.2001, Pema, 2010). Research reveals much about traditional students
including learning and pedagogy strategies, developmental issues, and career expectations. However, literature
on the broader group of adult learners (often termed non-traditional) is less available, particularly in the area of
career expectations, transition readiness, and work force attachment.

In today’s devastating economy, where job growth has been lagging behind in the slow economic recovery,
workers or potential workers without certifiable skills (post-secondary credential or degree) have very few
opportunities to gain meaningful employment. Adult participation in college courses continues to rise in an
attempt to gain knowledge, skills and competencies that allow students to be more competitive in the job
market. A challenge for college administrators, faculty, advisors and employers is the lack of information about
adult learners that would assist in identifying successful paths from college into the workplace.

This report is the first in a series and draws upon survey responses from nearly 12,000 adult learners from eleven
colleges and universities that serve non-traditional adults. The first objective of this study, led by Baker College
and supported by the Collegiate Employment Research Institute at Michigan State University, was to develop a
profile of adult learners and identify possible academic and career programs and strategies to position them for
successful transition into the workplace. The profile focuses on career aspirations, attitudes toward work,
support systems for sustaining education and employment efforts, work history, and job expectations. The target
group was adult learners over age 25, who were entering college for the first time, re-enrolling to complete a
previously started degree, or for additional training.




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Methods

Participants

No precise definition of non-traditional college student exists on which to structure our target population for this
study (see Endnote 1). After examining the National Center for Educational Statistics (NCES) explanation of non-
traditional students, we used the following parameters for the students to be included in this study:

               Adult learners over the age of 25 who delayed enrollment in college after high school until after the
               age of 24. This group also includes students who completed their high school degree through GED
               as well as those who have not completed high school but enrolled in “a right to try” institution.

               Adult learners over the age of 25 who may have attempted college but never earned a degree;
               completed a credential program or apprenticeship after high school but have not attempted a two
               or four year college program.

               Adult learners over the age of 25 who have earned a two year degree and have returned to college
               to obtain a four year degree.

The survey also gathered information regarding the other conditions that NCES uses to identify non-traditional
students, including work status, dependents, financial dependence, and marital status.

Inquiries were made to a number of institutions who serve non-traditional populations, inviting them to partner
in this study. The for-profit institutions we approached declined to participate. Several community colleges
expressed interest but we had difficulty in coordinating and gaining approval from the appropriate parties.
Community colleges are too important in educating adult learners not to have a research design appropriate for
their institutions. We decided to pursue a separate study just focusing on community colleges in the future. As a
result, for this study we focused on four-year institutions. Ten other institutions, in addition to Baker College,
joined the study (see Endnote 2) and agreed to solicit students to complete the survey.

Survey

A survey instrument was developed that adapted many of the scales used by Gardner and Chao at Michigan
State University in their study of traditional college students and young professionals. We modified their scale to
accommodate the situation we expected to find among adult learners, including support from non-parental
sources, such as spousal and children support. This scale covers college to work transitions, such as job surfing
(moving from job to job searching for correct fit), career planning, external pressures in career choice, parental




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involvement, and job and children relationship. In addition we included several widely used scales that measure
career concerns, work-life identify, superiority, self-confidence, work-life balance, and career outlook. General
questions were asked regarding work history, motivation to attend college, and a standard set of socio-economic
questions. The survey is available upon request.

Data Collection

The survey was administered on-line, using SurveyMonkey as the provider, between January and May 2010.
Institutions sent email invitations to the defined student population beginning in January with reminders shortly
after spring break.



Part I. Profile and Background of Responding Adult Learners from Four Year Institutions

Approximately 11,900 attempted the survey and provided useable information with 75% completing the entire
survey. Throughout the presentation of results all respondents will be included unless specifically stated.

The majority of respondents to this survey can be described as white (61%), women (73%). Their average age was
38, ranging from 24 to late 60s. Thirty-five percent of respondents were married while 28% indicated they were
single, divorced or separated, and 37% indicated other or did not answer this question. Large portions of
responding adult learners, 37%, consider themselves to be financially independent. An additional 25% reported
they were still financially dependent, relying on someone for funds to attend school and cover living expenses.
They were likely to need support from a partner or significant other, friends, parents or relatives. Six percent
indicated they received local, state, or federal government assistance. Only a few respondents indicated they
were homeless at the time the survey was taken. Eight percent of these respondents indicated they were living at
home with their parents or they were living with other relatives and friends.

At the time they enrolled in their current educational program, approximately 27% had completed a high school
diploma and 29% had attended some college but never completed a degree, an apprenticeship or credential
program. Twenty-one percent of participants had completed an associate degree. About 20% of the sample had
already attained a bachelor’s degree and were not included in the comparative report because they had already
finished a degree program. Their data was retained for comparative purposes.




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Table 1: Distribution of Respondents Based on Their Highest Degree Completion Prior to Entering Current
Academic Program


           Highest Academic Degree Before Enrolling in Current Program                              Percentage
 High School Diploma (including GED and “right to try’)                                                  27
 Some College No Degree                                                                                  29


 Associate Degree                                                                                        21
 Bachelor Degree or higher                                                                               20
 Other including military                                                                                 3



The following table provides a breakdown of the respondents by the academic area they are currently pursuing.

Table 2: Distribution of Respondents by Current Academic Program


                           Academic Major Category                                      Percentage Enrolled
 Business                                                                                         30
 Medical Services                                                                                 34
 Technical (engineering and computer sciences)                                                    14
 Education and Human Services                                                                     14
 Other or Undecided                                                                                8



Why Attend College?

Adult learners are enrolling for the first time or returning to college for a variety of reasons. In uncertain
economic times, college enrollments usually increase as individuals seek to improve their skills and credentials.
Many older college students also seek to complete life-long dreams of attaining a college education.
Respondents were presented with five commonly mentioned reasons for pursuing college degrees later in life;
they could select as many motivating factors as pertained to them.

Personal satisfaction and attaining personal life goals stood out as the primary reasons most of these
respondents returned to school. For those who checked “a need for training” or that “they needed to finish a
degree”, it can be assumed, based on the written responses that accompanied this question, they simply needed




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to complete a few courses in order to remain current in the work place or to complete their degree in order to
advance with their current employer.

Table 3: Reasons for Attending College as an Adult Learner by Highest Degree Earned Prior to Enrolling in
Current Program (%)

      Reasons for               Percentage            High        Some College,         Associate    BA plus
       Attending               Selecting This        School        Credential,           Degree      Degree
                                Options (all)        Degree       Apprenticeship

 Achieve Personal                    55                 57               57                 55          40


 Seek a Career                       49                 45               50                 48          58


 Serve as a Role                     34                 39               36                 30          18


 Need Training to                    22                 22               23                 18          19


 Advancement with                    16                 11               15                 24          20




Comparing these reasons by the level of education the respondent had received at the time of entering the
program, several key differences were observed.

             High school completers were more likely to be achieving a personal desire to attain a degree, serve
             as a role model to their children while less likely to be looking for advancement.

             Those with some college also shared a desire to fulfill a personal dream and serve as a role model to
             their children.

             Associate degreed respondents were looking for career advancement with their current employer
             by completing a higher level degree but less likely to pursue a degree as an example for their
             children (possibly because they had already earned one degree).

             Respondents with Bachelor’s degrees or higher are seeking a career change.




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Sense of Self

During the first decade of the 21st century, observers of youth culture and youth development have been struck
by the increasing sense of entitlement among youth and young adults. Youth entitlement is described as the
belief that one deserves or should be guaranteed a reward or benefit because of who they are. Jean Twenge at
San Diego State University has documented longitudinally the increase of entitlement among youth over the past
several decades (see Generation Me). Her work has been extended into the workplace with employers critical of
the high sense of entitlement among new college graduates. Gardner and Chao employed a superiority scale
(Robbins and Patton, 1985), which is not directly comparable to the scales used by Twenge, in their study of
young adults. They found a high level of entitlement among their sample of young adults with 40% expressing
high levels of entitlement.

The question of entitlement is frequently raised when dealing with adult learners. Anecdotal evidence suggests
that some adults also hold a high sense of entitlement. Using the scale from Gardner and Chao, survey results
indicate adult learners do not have as high of a superiority complex (I am better than everyone else) as young
adults. Our sample of adult learners’ had a scale mean of 2.6 compared to Gardner’s and Chao’s young adults’
sample where the mean was 3.1 (Gardner, 2007). Thirty two percent of adult learners expressed low levels of
superiority while 16% showed high superiority tendencies. In comparison to young adults where 40% showed
high tendencies (Gardner, 2007), adult learners are much less likely to feel entitled. Men in our sample expressed
a higher level of superiority (mean = 2.90) than did women (mean = 2.50).

Chart 1: How strongly do respondents agree or disagree with statements concerning superiority




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Family Involvement

An image prevalent on many college campuses and even in the workplace through much of this decade has been
the hovering parent. This parent provides their children all types of assistance beyond financial support, including
preparing and submitting resumes, structuring career choice, and even assisting with their work assignments
(Gardner, 2007). Adult learners may have a more extended support network, including parents, spouses,
partners, children, and relatives to support them in their academic pursuits and career decisions. The extent of
support adult learners receive through their network was also explored. Particular attention was given to how
adult learners were able to balance school, work, and family responsibilities.

Four different anchors were examined that can provide support to achieve educational and career goals or
impede achieving them. Respondents report strong support from all sources for their education and career plans
though there is some concern that parents may be heavily involved with decisions for a segment of the adult
population.

              Parental support, includes being able to live at home while searching for a job or trying different
              jobs, receive financial help, receiving assistance with work or school assignments, influencing career
              decisions and helping find a job. The mean on this scale was 3.13 which indicated slight agreement
              that parents were available to support them. Slightly more than 30% strongly agreed that their
              parents could help them with schooling, career planning, and their job search.

              Children support includes assistance from adult children with financial assistance, job search
              guidance, and living options as well as making decisions about school and work based on the needs
              of younger children. With a mean 4.35 on this scale, respondents who have children expressed
              strongly that children influence their approach to both school and work.

              Spousal support includes aid in finding a job, helping define career goals, and assisting with
              work. For respondents with spouses or partners, the mean on this scale was 4.01 with 53% strongly
              agreeing that they have support from their spouse/partner in these areas.

              Educational support for sustaining their educational goals comes from parents, spouses/partners,
              children and friends. Respondents strongly agreed that these networks greatly assisted them in
              pursuing their education. The mean on this scale was 5.52 with over 80% strongly agreeing they
              receive positive support.




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Part II. Career Plans and Concerns

Students enter college with varying degrees of career focus. One aspect of traditional student development is to
help them construct a viable career plan and align it with their academic endeavors. Adult learners enter college
with different experiences than traditional students and it is often assumed that adult learners know what they
want to do with their life. A series of questions probed into how well they felt that they had a career identified,
what type of job would fit them best, and specific career goals to pursue. The four questions were collapsed into
one variable (Cronbach's alpha = .711). These respondents in general agreed (mean 2.7, lower scores indicate
higher career plans) that they had career objectives they were pursuing and they felt comfortable with their
career plans. The exceptions were students who were enrolling with only a high school degree. They were much
more likely to have poorly formed career plans.
Another aspect of career planning is the confidence a student has that they will be able to find a job that utilizes
their skills upon graduation. A series of questions explored how confident adult learners were in their ability to
transition from college to work. The overall average of 4.01 was quite high (5 being the highest on the scale). In
other words, these students were very concerned about being able to successfully transition into a job where
they would fit with the organization, be able to use their skills and abilities, and receive training to insure
success. While the current economic climate might explain the high score on this scale, it compares closely with
the 4.03 average reported by a large group of young adults who graduated five years ago during better economic
times.

No matter how confident they may be in their career plans, they are very concerned about succeeding once they
enter the workplace.

Chart 2: The chart below shows how confident students are




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Part III. Work History and Attitudes about Work

Work History

Adult learners offer employers what they are seeking - experience in the work place and education. Most adult
learners participating in the survey indicated they have been in the work force for some time. Historically, 63% of
adult learners have worked for one to five companies; 68% of adult learners have held one to six jobs. Fifty-five
percent had earned one to three promotions. Only 2% of adult learners reported that they had never held a job
prior to enrolling in their current academic program. This work experience, even if it is not germane to their
current career aspirations, proves invaluable in making a successful transition from college to career-related
work. Transferrable skills obtained from a variety of positions and life experiences often help adult learners
transition quickly into new organizations and careers. This is especially beneficial for the small and medium
employer who may not have a lot of time to train a new hire.

Small and medium employers with fewer than 500 employees are the most popular among adult learners and
traditional students. Sixty-four percent of participants indicated they are working for or were previously
employed by an employer with fewer than 500 employees when they began working on their current college
degree. Unfortunately, adult learners have reported several periods of unemployment in their work history.
Seventy-five percent of participants indicated they had experienced unemployment at some time, 40% indicated
it was not always their choice.

Adult learners are not job hoppers. Seventy-nine percent of respondents indicate they are currently working full
time or they selected “Other” which based on the write-in responses included working full-time with multiple
jobs, working over 40 hours per week, contract workers, and military personnel. This group of students and soon
to be new college graduates are dedicated individuals who are hard working, supportive team players and
leaders eager to make their mark.

Chart 3: A brief overview of the adult learners work history.




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Job Surfing and Reneging

It is not uncommon for young employees to change jobs and companies five or more times in their lifetime.
Based on Gardner and Chao’s (2007) research on young adults, they are more open to trying new careers and
companies than groups before them. Fifty percent of young adults strongly agreed that they would “surf” the job
market for the best fit for them while thirty percent indicated they would not surf jobs (Gardner, 2007). In the
adult survey we ask several questions about trying different jobs before settling down in one job for a long period
of time. On the whole, adult learners are much less likely to be surfing jobs to find the right one. Depending on
how the question was asked, 50% or more would not surf. If asked if they would try different experiences (could
include non-work activities) before settling down, 62% said they would not surf while 10% would surf. Asked if
they would endure frequent job changes to find a job that fits their interests and abilities, 41% said they would
not change jobs while 18% said they would. The remaining 41% may change jobs. Job changing may be
considered a risky action when job stability is so important to them. If they job surf at all, they will do it while
employed.

Chart 4: Would endure frequent job changes to find a job




Reneging on job offers is another area where young adults and adult learners vary, though not as much as job
surfing. Thirty-seven percent of adult learners agreed or strongly agreed that it was okay to renege once a job




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offer was accepted to take a better offer. This is in contrast to the 44% of young adults who agreed or strongly
agreed it was okay to renege on a job offer once accepted (Gardner, 2007). Both groups had similar response
rates when asked if they disagree or strongly disagree it was okay to renege on a job offer; adult learners 24%
and young adults 32%. Reneging on a job offer does not appear to be a behavior solely attributable to young
adults; it occurs across a large segment of the working population.

Chart 5: If after accepting a job offer, I would have no problem in telling the first company that I changed my
mind and would take the better offer.




Work Life Identity

Work-life identity is a measure of how closely a person defines themselves by their work. This scale taps into
constructs such as "the most important things in life that happen involve work," "work should be central to life,"
and “life is worth living only when people get absorbed in work." Researchers have used this scale since the
early 1970s (see Gardner, 2007) and have revealed that the Boomer Generation defines themselves significantly
by their work; Baby Boomers were born between 1944 and 1964. In their study of young adults Gardner and
Chao (2007) have found that young adults no longer define themselves solely by their work. Other dimensions of
their lives are equal to or more important than work. In this study adult learners place importance on work as
defining who they are than young adults but not by much.




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The mean of the work-life scale was 2.60 which suggest that adult learners tend to not identify themselves by the
work they do. Only 25% reported high levels of work-life identity. Adult learners with the lowest work life
identity were 30-45 years of age. Two interesting observations emerged when making selected group
comparisons. Respondents who completed only a high school degree and those who had attempted but, not
completed a college degree place a higher value on work as a defining element in their life than those with
degrees. Respondents in their 30s and 40s held lower work identity than those younger or older than them. In
all cases, no group reached the level of work-identity as expressed by Boomers.

Job Characteristics

What do adult learners value? What do they want from the work place? Essentially they are seeking a career not
a job. They want their skills to be put to good use for the betterment of the organization and themselves while
being adequately compensated. Respondents were presented twenty-two (22) commonly sought job
characteristics or workplace conditions that job seekers may place an importance on during the job search. Each
characteristic was rated on a 6 point scale (little or no importance to extremely high importance). Based on the
mean ratings, the top ten job characteristics were:

Table 4: Top 10 Job Characteristics

                              Top 10 Job Characteristics Sought by Adult Learners

     1. Job security (4.54)                                       6. Interesting and challenging work (4.09)



     2. Good benefits (4.36)                                      7. Comfortable working conditions (4.04)



     3. Fair supervision (4.15)                                   8. Feel needed and appreciated (4.04)



     4. Opportunity to learn new skills (4.13)                    9. Pleasant co-workers (3.93)



     5. Opportunities for promotion (4.11)                        10. Annual vacation of a week or more (3.77)




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In order to make this list of characteristics more manageable, factor analysis (using varimax rotation) was
conducted that reduced the twenty-two variables into four latent variables which have been defined as (1)
Valued Employee(Cronbach's alpha = .877), Work Assignment(s) (Cronbach's alpha=.732), Rewards (Cronbach's
alpha =.720), and Utilize Talents (Cronbach's alpha =.749).

Table 5: Provides a closer look at what makes up each of these variables.

                                              Expanded Variables List

 High income                             Limited overtime                      Regular hours – no nights/


 Limited job stress                      Interesting and challenging work      Prestigious company
 Flexibility in work hours               Annual vacations of year or more      Being able to work independently
 Opportunities for promotion             Job security                          Geographical location
 Opportunity to learn new skills         Good benefits                         Travel opportunities
 Company image                           Pleasant coworkers                    Fair supervision
 Comfortable working conditions          Child care support                    Assistance with aging parents
 Feel needed and appreciated



Clearly the most important workplace characteristics these respondents were seeking involved their treatment as
employees by management. They want to be respected for what they bring to the company; they want the
support and confidence from management and peers to do quality work. Also important is the nature of the
work assignment and the ability to gain new skills. Moderately important to them are characteristics where the
company utilizes their talents wisely and offers them a career and not simply a job. As a package, the rewards of
high salary and benefits are not as critical as the other dimensions.




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Table 6: List of four latent variables their components and means.


 Valued Employee             Work Assignment Rewards                                     Utilize Talents
 Supervisor confidence       Happy at work            Offered career development         Good use of skills


 Backed by                   Work I like              Receive fair compensation          Provide status
 management
                                                                                         rewards
 Respected by peers          Learn new skills         Earn what worth                    Career not a job
 Good evaluations                                     High income compared to


 Accepted by others
 Mean = 4.06                 Mean = 3.58              Mean = 2.78                        Mean = 2.84



Part IV. Challenges Faced by Adult Learners

Adult learners believe they have a positive balance between school, work and family, mean = 3.70. In comparing
across groups, older adult learners with lower education appear to have more problems balancing all aspects of
their life while trying to pursue a degree. There are also times where the student's roles may be out of balance
and their roles may conflict (mean =3.18)
Ninety-three percent of adult learners had confidence in their ability to balance work, life and school. However,
29% lacked confidence that they could sustain their educational pursuits in light of other demands on their time
and finances. Adult learners are quite confident in who they are and where they are headed. Twenty percent of
adults surveyed indicated they were not able to find direction and were confused about who they are; this
percentage could be as high as 30%. This group of adult learners has even more barriers to overcome in order to
achieve educational and career success. Future analysis of this specific population is planned.

Working With Adult Learners to Facilitate the Transition from College to Work

What have we learned about adult learners attending college today? Based on these survey results we know
adult learners are married, white women; on average they are 38 years old and have completed some college.
These students are enrolled largely in business and medical programs. Adult learners are returning to college for
personal reasons and to change careers. Most feel they have strong, solid career plans; however, there are some
exceptions. They are confident they can find work; however, they are concerned about career success once in a




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new position. Adult learners tend not to surf for employment and generally do not renege on job offers. This is
great news for employers!

For employers, the adult learner is an ideal candidate for internships, entry-level and more advanced positions.
These students and new graduates are ideal for several reasons. One reason, they are entering college with a
strong sense of dedication and commitment to their education. The dedication and skills required to balance
work, school and family can be transferred into high quality employees. Another one of the adult learner’s goals
is to secure a career which offers a better life for themselves and their families; this they perceive must be
accomplished through education. Many adult learners already have related work experience to their program of
study; some offer 20+ years of experience. These candidates are generally seeking advancement or a career
change and need a degree in order to do so. They are ready to fill higher level positions and assignments. For
those changing careers, their previous experience in the work force is an added benefit for employers. They
understand common work place practices which allow them opportunities to advance quicker.

Finally, adult learners are not in it just for themselves. Helping the organization meet established corporate
mission and goals are also important to this group. Being a valued employee had the highest mean, 4.06, of all
four latent variables. This indicates employers can expect adult learners to bring the same level of enthusiasm
and creativity as young adults into the work place. Any employer seeking quality candidates, who are hard
working, dedicated, and enthusiastic, should look no further than adult learners. Adult learners who are
completing their degrees are looking for challenging assignments and organizations who are dedicated to
employee and customer satisfaction. They are out of the box thinkers with the creativity and enthusiasm to assist
and/or lead organizations into the future.




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Endnotes

1. According to the National Center for Educational Statistics (NCES), there is no exact definition for non-
traditional student. Age and part-time status are characteristics generally associated with non-traditional
students. In a 1996 study the NCES included anyone who meets at least one of the following conditions as a non-
traditional student:

                       Delays enrollment (does not enter postsecondary education in the same calendar year that
                       he or she finished high school);

                       Attends part time for at least part of the academic year;

                       Works full time (35 hours or more per week) while enrolled;

                       Is considered financially independent for purposes of determining eligibility for financial
                       aid;

                       Has dependents other than a spouse (usually children, but sometimes others);

                       Is a single parent (either not married or married but separated and has dependents); or

                       Does not have a high school diploma (completed high school with a GED or other high
                       school completion certificate or did not finish high school).

Today, the vast majority of college students may meet at least one of these conditions, since so many 19 to 24
year old college students now work full-time while enrolled. For the purpose of this study we focused on adult
learners 24 and older who had delayed enrollment in postsecondary education after high school, or had
attempted college but did not complete their degree before the age of 25, or had completed a two-year degree
and worked before returning to attempt a four-year degree. Many of the other conditions specified above were
also prevalent in our sample population.

    1.    National Center for Education Statistics. "Special Analysis 2002 Nontraditional Undergraduates",
          Institute of Education Sciences, U.S. Department of Education. Accessed 26 November 2010.




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2. The following eight colleges and universities assisted in soliciting their students to participate in this research;
each institution had a return of 15 or more responses. Overall, these institutions generated 1,322 responses;
approximately 11% of the total survey population. Baker College students made up approximately 78% of
participants. The remaining three participating colleges and universities not listed below, 11%, provided fewer
than five responses.

         Baker College

         Harrison College

         Indiana Tech

         Indiana University Southeast

         University of Wisconsin – Green Bay

         Saint Mary-of-the-Woods College

         Defiance College

         The University of Akron

Thank you for supporting this research project!

3. The scale used by Gardner and Chao captures two dimensions: superiority and admiration.




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References

Bureau of Labor Statistics (2009). College Enrollment and Work Activity of 2009 High School Graduates (BLS
          Publication No. USDL 10-0533). Retrieved from http://www.bls.gov/news.release/hsgec.nr0.htm



Chao, G. (2009) Young Adults at Work: What They Want, What They Get and How to Keep Them. Retrieved
          from Michigan State University, Collegiate Employment Research Institute website: http://ceri.msu.edu/
          publications/pdf/yadultswk3-26-09.pdf



Gardner, P. (2007) Parent Involvement in the College Recruiting Process: To What Extent? Retrieved from
          Michigan State University, Collegiate Employment Research Institute website: http://ceri.msu.edu/
          publications/pdf/ceri2-07.pdf



Gardner, P. (2007) Recruiting Trends. Retrieved from Michigan State University, Collegiate Employment Research
          Institute website: http://www.ceri.msu.edu/wp-content/uploads/2010/06/finalrt7-8.pdf



National Center for Education Statistics (2002) "Special Analysis 2002 Nontraditional Undergraduates, Institute of
          Education Sciences, U.S. Department of Education”. Retrieved on November 26, 2010 from: http://
          nces.ed.gov/programs/coe/2002/analyses/nontraditional/



Orszag J.M., Orszag P.R., & Whitmore D.M. (2001). Learning and Earning: Working In College. Retrieved on
          December 8, 2010 from http://www.brockport.edu/career01/upromise.htm



Pema L. (2010). Understanding the Working College Student. Academe Online, July-August 2010. Retrieved from
         http://www.aaup.org/AAUP/pubsres/academe/2010/JA/feat/pern.htm


Robbins, S. B., & Patton, M. (1985). Self psychology and career development: construction of the superiority
          and goal instability scales. Journal of Counseling Psychology, (32), 221–231.




Page 20
Adult Learners - Who Are They and What Do They Want

                                                            Adult Learners - Who Are They and What Do They Want




Twenge, J. M. (2006) Generation me: why today's young Americans are more confident, assertive, entitled--and
        more miserable than ever before. New York, NY: Free Press.



Researcher Contact Information

Niki Perkins
Director of Career Services
Baker College Online & Center for Graduate Studies
Flint, MI
niki.perkins@baker.edu
www.hirequalified.com
www.baker.edu


Dr. Phil Gardner
Director, Collegiate Employment Research Institute (CERI)
Michigan State University
East Lansing, MI
gardnerp@msu.edu
www.ceri.msu.edu




                                                                                                    Page 21
Adult Learners - Who Are They and What Do They Want

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Adult Learners Who Are They And What Do They Want

  • 1. ADULT LEARNERS WHO ARE THEY AND WHAT DO THEY WANT? Niki Perkins Director of Career Services Baker College Online Baker Center for Graduate Studies Flint, MI Dr. Phil Gardner Director, CERI Michigan State University East Lansing, MI
  • 2. Adult Learners - Who Are They and What Do They Want Table of Contents Introduction………………………………………………………………………………………………………………………………………………… 3 Methods……………………………………………………………………………………………………………………………………………………… 4 Part I—Profile and Background of Responding Adult Learners From Four Year Institutions………………………….5 Why Attend College…………………………………………………………………………………………………………………………………….. 6 Sense of Self…………………………………………………………………………………………………………………………………………………8 Family Involvement……………………………………………………………………………………………………………………………………… 9 Part II—Career Plans and Concerns……………………………………………………………………………………………………………… 10 Part III—Work History and Attitudes about Work…………………………………………………………………………………………11 Work History……………………………………………………………………………………………………………………………………………….. 11 Job Surfing and Reneging…………………………………………………………………………………………………………………………….. 12 Work Life Identity………………………………………………………………………………………………………………………………………… 13 Job Characteristics………………………………………………………………………………………………………………………………………. 14 Part IV—Challenges Faced by Adult Learners………………………………………………………………………………………………. 16 Working With Adult Learners to Facilitate the Transition from College to Work…………………………………………. 16 Endnotes……………………………………………………………………………………………………………………………………………………… 18 References…………………………………………………………………………………………………………………………………………………… 20 Page 2
  • 3. Adult Learners - Who Are They and What Do They Want Introduction When one thinks of college today, images of Saturday afternoon football games with sun-drenched coeds rabidly cheering and passing bodies up the stadium, classes filled with bright young minds, absorbing knowledge at the feet of their professors, or late-night bull sessions in dorm rooms easily come to mind. How reflective are these images of students in today’s world? Traditional age college students between the ages 18 to 24 who are attending college full-time and not working full-time (35 hours or more a week) comprise a smaller percentage of students enrolled for credit at for-profit and non-profit colleges and universities in the United States than they did a decade ago (BLS, 2009, Orszag, et.al.2001, Pema, 2010). Research reveals much about traditional students including learning and pedagogy strategies, developmental issues, and career expectations. However, literature on the broader group of adult learners (often termed non-traditional) is less available, particularly in the area of career expectations, transition readiness, and work force attachment. In today’s devastating economy, where job growth has been lagging behind in the slow economic recovery, workers or potential workers without certifiable skills (post-secondary credential or degree) have very few opportunities to gain meaningful employment. Adult participation in college courses continues to rise in an attempt to gain knowledge, skills and competencies that allow students to be more competitive in the job market. A challenge for college administrators, faculty, advisors and employers is the lack of information about adult learners that would assist in identifying successful paths from college into the workplace. This report is the first in a series and draws upon survey responses from nearly 12,000 adult learners from eleven colleges and universities that serve non-traditional adults. The first objective of this study, led by Baker College and supported by the Collegiate Employment Research Institute at Michigan State University, was to develop a profile of adult learners and identify possible academic and career programs and strategies to position them for successful transition into the workplace. The profile focuses on career aspirations, attitudes toward work, support systems for sustaining education and employment efforts, work history, and job expectations. The target group was adult learners over age 25, who were entering college for the first time, re-enrolling to complete a previously started degree, or for additional training. Page 3
  • 4. Adult Learners - Who Are They and What Do They Want Methods Participants No precise definition of non-traditional college student exists on which to structure our target population for this study (see Endnote 1). After examining the National Center for Educational Statistics (NCES) explanation of non- traditional students, we used the following parameters for the students to be included in this study: Adult learners over the age of 25 who delayed enrollment in college after high school until after the age of 24. This group also includes students who completed their high school degree through GED as well as those who have not completed high school but enrolled in “a right to try” institution. Adult learners over the age of 25 who may have attempted college but never earned a degree; completed a credential program or apprenticeship after high school but have not attempted a two or four year college program. Adult learners over the age of 25 who have earned a two year degree and have returned to college to obtain a four year degree. The survey also gathered information regarding the other conditions that NCES uses to identify non-traditional students, including work status, dependents, financial dependence, and marital status. Inquiries were made to a number of institutions who serve non-traditional populations, inviting them to partner in this study. The for-profit institutions we approached declined to participate. Several community colleges expressed interest but we had difficulty in coordinating and gaining approval from the appropriate parties. Community colleges are too important in educating adult learners not to have a research design appropriate for their institutions. We decided to pursue a separate study just focusing on community colleges in the future. As a result, for this study we focused on four-year institutions. Ten other institutions, in addition to Baker College, joined the study (see Endnote 2) and agreed to solicit students to complete the survey. Survey A survey instrument was developed that adapted many of the scales used by Gardner and Chao at Michigan State University in their study of traditional college students and young professionals. We modified their scale to accommodate the situation we expected to find among adult learners, including support from non-parental sources, such as spousal and children support. This scale covers college to work transitions, such as job surfing (moving from job to job searching for correct fit), career planning, external pressures in career choice, parental Page 4
  • 5. Adult Learners - Who Are They and What Do They Want involvement, and job and children relationship. In addition we included several widely used scales that measure career concerns, work-life identify, superiority, self-confidence, work-life balance, and career outlook. General questions were asked regarding work history, motivation to attend college, and a standard set of socio-economic questions. The survey is available upon request. Data Collection The survey was administered on-line, using SurveyMonkey as the provider, between January and May 2010. Institutions sent email invitations to the defined student population beginning in January with reminders shortly after spring break. Part I. Profile and Background of Responding Adult Learners from Four Year Institutions Approximately 11,900 attempted the survey and provided useable information with 75% completing the entire survey. Throughout the presentation of results all respondents will be included unless specifically stated. The majority of respondents to this survey can be described as white (61%), women (73%). Their average age was 38, ranging from 24 to late 60s. Thirty-five percent of respondents were married while 28% indicated they were single, divorced or separated, and 37% indicated other or did not answer this question. Large portions of responding adult learners, 37%, consider themselves to be financially independent. An additional 25% reported they were still financially dependent, relying on someone for funds to attend school and cover living expenses. They were likely to need support from a partner or significant other, friends, parents or relatives. Six percent indicated they received local, state, or federal government assistance. Only a few respondents indicated they were homeless at the time the survey was taken. Eight percent of these respondents indicated they were living at home with their parents or they were living with other relatives and friends. At the time they enrolled in their current educational program, approximately 27% had completed a high school diploma and 29% had attended some college but never completed a degree, an apprenticeship or credential program. Twenty-one percent of participants had completed an associate degree. About 20% of the sample had already attained a bachelor’s degree and were not included in the comparative report because they had already finished a degree program. Their data was retained for comparative purposes. Page 5
  • 6. Adult Learners - Who Are They and What Do They Want Table 1: Distribution of Respondents Based on Their Highest Degree Completion Prior to Entering Current Academic Program Highest Academic Degree Before Enrolling in Current Program Percentage High School Diploma (including GED and “right to try’) 27 Some College No Degree 29 Associate Degree 21 Bachelor Degree or higher 20 Other including military 3 The following table provides a breakdown of the respondents by the academic area they are currently pursuing. Table 2: Distribution of Respondents by Current Academic Program Academic Major Category Percentage Enrolled Business 30 Medical Services 34 Technical (engineering and computer sciences) 14 Education and Human Services 14 Other or Undecided 8 Why Attend College? Adult learners are enrolling for the first time or returning to college for a variety of reasons. In uncertain economic times, college enrollments usually increase as individuals seek to improve their skills and credentials. Many older college students also seek to complete life-long dreams of attaining a college education. Respondents were presented with five commonly mentioned reasons for pursuing college degrees later in life; they could select as many motivating factors as pertained to them. Personal satisfaction and attaining personal life goals stood out as the primary reasons most of these respondents returned to school. For those who checked “a need for training” or that “they needed to finish a degree”, it can be assumed, based on the written responses that accompanied this question, they simply needed Page 6
  • 7. Adult Learners - Who Are They and What Do They Want to complete a few courses in order to remain current in the work place or to complete their degree in order to advance with their current employer. Table 3: Reasons for Attending College as an Adult Learner by Highest Degree Earned Prior to Enrolling in Current Program (%) Reasons for Percentage High Some College, Associate BA plus Attending Selecting This School Credential, Degree Degree Options (all) Degree Apprenticeship Achieve Personal 55 57 57 55 40 Seek a Career 49 45 50 48 58 Serve as a Role 34 39 36 30 18 Need Training to 22 22 23 18 19 Advancement with 16 11 15 24 20 Comparing these reasons by the level of education the respondent had received at the time of entering the program, several key differences were observed. High school completers were more likely to be achieving a personal desire to attain a degree, serve as a role model to their children while less likely to be looking for advancement. Those with some college also shared a desire to fulfill a personal dream and serve as a role model to their children. Associate degreed respondents were looking for career advancement with their current employer by completing a higher level degree but less likely to pursue a degree as an example for their children (possibly because they had already earned one degree). Respondents with Bachelor’s degrees or higher are seeking a career change. Page 7
  • 8. Adult Learners - Who Are They and What Do They Want Sense of Self During the first decade of the 21st century, observers of youth culture and youth development have been struck by the increasing sense of entitlement among youth and young adults. Youth entitlement is described as the belief that one deserves or should be guaranteed a reward or benefit because of who they are. Jean Twenge at San Diego State University has documented longitudinally the increase of entitlement among youth over the past several decades (see Generation Me). Her work has been extended into the workplace with employers critical of the high sense of entitlement among new college graduates. Gardner and Chao employed a superiority scale (Robbins and Patton, 1985), which is not directly comparable to the scales used by Twenge, in their study of young adults. They found a high level of entitlement among their sample of young adults with 40% expressing high levels of entitlement. The question of entitlement is frequently raised when dealing with adult learners. Anecdotal evidence suggests that some adults also hold a high sense of entitlement. Using the scale from Gardner and Chao, survey results indicate adult learners do not have as high of a superiority complex (I am better than everyone else) as young adults. Our sample of adult learners’ had a scale mean of 2.6 compared to Gardner’s and Chao’s young adults’ sample where the mean was 3.1 (Gardner, 2007). Thirty two percent of adult learners expressed low levels of superiority while 16% showed high superiority tendencies. In comparison to young adults where 40% showed high tendencies (Gardner, 2007), adult learners are much less likely to feel entitled. Men in our sample expressed a higher level of superiority (mean = 2.90) than did women (mean = 2.50). Chart 1: How strongly do respondents agree or disagree with statements concerning superiority Page 8
  • 9. Adult Learners - Who Are They and What Do They Want Family Involvement An image prevalent on many college campuses and even in the workplace through much of this decade has been the hovering parent. This parent provides their children all types of assistance beyond financial support, including preparing and submitting resumes, structuring career choice, and even assisting with their work assignments (Gardner, 2007). Adult learners may have a more extended support network, including parents, spouses, partners, children, and relatives to support them in their academic pursuits and career decisions. The extent of support adult learners receive through their network was also explored. Particular attention was given to how adult learners were able to balance school, work, and family responsibilities. Four different anchors were examined that can provide support to achieve educational and career goals or impede achieving them. Respondents report strong support from all sources for their education and career plans though there is some concern that parents may be heavily involved with decisions for a segment of the adult population. Parental support, includes being able to live at home while searching for a job or trying different jobs, receive financial help, receiving assistance with work or school assignments, influencing career decisions and helping find a job. The mean on this scale was 3.13 which indicated slight agreement that parents were available to support them. Slightly more than 30% strongly agreed that their parents could help them with schooling, career planning, and their job search. Children support includes assistance from adult children with financial assistance, job search guidance, and living options as well as making decisions about school and work based on the needs of younger children. With a mean 4.35 on this scale, respondents who have children expressed strongly that children influence their approach to both school and work. Spousal support includes aid in finding a job, helping define career goals, and assisting with work. For respondents with spouses or partners, the mean on this scale was 4.01 with 53% strongly agreeing that they have support from their spouse/partner in these areas. Educational support for sustaining their educational goals comes from parents, spouses/partners, children and friends. Respondents strongly agreed that these networks greatly assisted them in pursuing their education. The mean on this scale was 5.52 with over 80% strongly agreeing they receive positive support. Page 9
  • 10. Adult Learners - Who Are They and What Do They Want Part II. Career Plans and Concerns Students enter college with varying degrees of career focus. One aspect of traditional student development is to help them construct a viable career plan and align it with their academic endeavors. Adult learners enter college with different experiences than traditional students and it is often assumed that adult learners know what they want to do with their life. A series of questions probed into how well they felt that they had a career identified, what type of job would fit them best, and specific career goals to pursue. The four questions were collapsed into one variable (Cronbach's alpha = .711). These respondents in general agreed (mean 2.7, lower scores indicate higher career plans) that they had career objectives they were pursuing and they felt comfortable with their career plans. The exceptions were students who were enrolling with only a high school degree. They were much more likely to have poorly formed career plans. Another aspect of career planning is the confidence a student has that they will be able to find a job that utilizes their skills upon graduation. A series of questions explored how confident adult learners were in their ability to transition from college to work. The overall average of 4.01 was quite high (5 being the highest on the scale). In other words, these students were very concerned about being able to successfully transition into a job where they would fit with the organization, be able to use their skills and abilities, and receive training to insure success. While the current economic climate might explain the high score on this scale, it compares closely with the 4.03 average reported by a large group of young adults who graduated five years ago during better economic times. No matter how confident they may be in their career plans, they are very concerned about succeeding once they enter the workplace. Chart 2: The chart below shows how confident students are Page 10
  • 11. Adult Learners - Who Are They and What Do They Want Part III. Work History and Attitudes about Work Work History Adult learners offer employers what they are seeking - experience in the work place and education. Most adult learners participating in the survey indicated they have been in the work force for some time. Historically, 63% of adult learners have worked for one to five companies; 68% of adult learners have held one to six jobs. Fifty-five percent had earned one to three promotions. Only 2% of adult learners reported that they had never held a job prior to enrolling in their current academic program. This work experience, even if it is not germane to their current career aspirations, proves invaluable in making a successful transition from college to career-related work. Transferrable skills obtained from a variety of positions and life experiences often help adult learners transition quickly into new organizations and careers. This is especially beneficial for the small and medium employer who may not have a lot of time to train a new hire. Small and medium employers with fewer than 500 employees are the most popular among adult learners and traditional students. Sixty-four percent of participants indicated they are working for or were previously employed by an employer with fewer than 500 employees when they began working on their current college degree. Unfortunately, adult learners have reported several periods of unemployment in their work history. Seventy-five percent of participants indicated they had experienced unemployment at some time, 40% indicated it was not always their choice. Adult learners are not job hoppers. Seventy-nine percent of respondents indicate they are currently working full time or they selected “Other” which based on the write-in responses included working full-time with multiple jobs, working over 40 hours per week, contract workers, and military personnel. This group of students and soon to be new college graduates are dedicated individuals who are hard working, supportive team players and leaders eager to make their mark. Chart 3: A brief overview of the adult learners work history. Page 11
  • 12. Adult Learners - Who Are They and What Do They Want Job Surfing and Reneging It is not uncommon for young employees to change jobs and companies five or more times in their lifetime. Based on Gardner and Chao’s (2007) research on young adults, they are more open to trying new careers and companies than groups before them. Fifty percent of young adults strongly agreed that they would “surf” the job market for the best fit for them while thirty percent indicated they would not surf jobs (Gardner, 2007). In the adult survey we ask several questions about trying different jobs before settling down in one job for a long period of time. On the whole, adult learners are much less likely to be surfing jobs to find the right one. Depending on how the question was asked, 50% or more would not surf. If asked if they would try different experiences (could include non-work activities) before settling down, 62% said they would not surf while 10% would surf. Asked if they would endure frequent job changes to find a job that fits their interests and abilities, 41% said they would not change jobs while 18% said they would. The remaining 41% may change jobs. Job changing may be considered a risky action when job stability is so important to them. If they job surf at all, they will do it while employed. Chart 4: Would endure frequent job changes to find a job Reneging on job offers is another area where young adults and adult learners vary, though not as much as job surfing. Thirty-seven percent of adult learners agreed or strongly agreed that it was okay to renege once a job Page 12
  • 13. Adult Learners - Who Are They and What Do They Want offer was accepted to take a better offer. This is in contrast to the 44% of young adults who agreed or strongly agreed it was okay to renege on a job offer once accepted (Gardner, 2007). Both groups had similar response rates when asked if they disagree or strongly disagree it was okay to renege on a job offer; adult learners 24% and young adults 32%. Reneging on a job offer does not appear to be a behavior solely attributable to young adults; it occurs across a large segment of the working population. Chart 5: If after accepting a job offer, I would have no problem in telling the first company that I changed my mind and would take the better offer. Work Life Identity Work-life identity is a measure of how closely a person defines themselves by their work. This scale taps into constructs such as "the most important things in life that happen involve work," "work should be central to life," and “life is worth living only when people get absorbed in work." Researchers have used this scale since the early 1970s (see Gardner, 2007) and have revealed that the Boomer Generation defines themselves significantly by their work; Baby Boomers were born between 1944 and 1964. In their study of young adults Gardner and Chao (2007) have found that young adults no longer define themselves solely by their work. Other dimensions of their lives are equal to or more important than work. In this study adult learners place importance on work as defining who they are than young adults but not by much. Page 13
  • 14. Adult Learners - Who Are They and What Do They Want The mean of the work-life scale was 2.60 which suggest that adult learners tend to not identify themselves by the work they do. Only 25% reported high levels of work-life identity. Adult learners with the lowest work life identity were 30-45 years of age. Two interesting observations emerged when making selected group comparisons. Respondents who completed only a high school degree and those who had attempted but, not completed a college degree place a higher value on work as a defining element in their life than those with degrees. Respondents in their 30s and 40s held lower work identity than those younger or older than them. In all cases, no group reached the level of work-identity as expressed by Boomers. Job Characteristics What do adult learners value? What do they want from the work place? Essentially they are seeking a career not a job. They want their skills to be put to good use for the betterment of the organization and themselves while being adequately compensated. Respondents were presented twenty-two (22) commonly sought job characteristics or workplace conditions that job seekers may place an importance on during the job search. Each characteristic was rated on a 6 point scale (little or no importance to extremely high importance). Based on the mean ratings, the top ten job characteristics were: Table 4: Top 10 Job Characteristics Top 10 Job Characteristics Sought by Adult Learners 1. Job security (4.54) 6. Interesting and challenging work (4.09) 2. Good benefits (4.36) 7. Comfortable working conditions (4.04) 3. Fair supervision (4.15) 8. Feel needed and appreciated (4.04) 4. Opportunity to learn new skills (4.13) 9. Pleasant co-workers (3.93) 5. Opportunities for promotion (4.11) 10. Annual vacation of a week or more (3.77) Page 14
  • 15. Adult Learners - Who Are They and What Do They Want In order to make this list of characteristics more manageable, factor analysis (using varimax rotation) was conducted that reduced the twenty-two variables into four latent variables which have been defined as (1) Valued Employee(Cronbach's alpha = .877), Work Assignment(s) (Cronbach's alpha=.732), Rewards (Cronbach's alpha =.720), and Utilize Talents (Cronbach's alpha =.749). Table 5: Provides a closer look at what makes up each of these variables. Expanded Variables List High income Limited overtime Regular hours – no nights/ Limited job stress Interesting and challenging work Prestigious company Flexibility in work hours Annual vacations of year or more Being able to work independently Opportunities for promotion Job security Geographical location Opportunity to learn new skills Good benefits Travel opportunities Company image Pleasant coworkers Fair supervision Comfortable working conditions Child care support Assistance with aging parents Feel needed and appreciated Clearly the most important workplace characteristics these respondents were seeking involved their treatment as employees by management. They want to be respected for what they bring to the company; they want the support and confidence from management and peers to do quality work. Also important is the nature of the work assignment and the ability to gain new skills. Moderately important to them are characteristics where the company utilizes their talents wisely and offers them a career and not simply a job. As a package, the rewards of high salary and benefits are not as critical as the other dimensions. Page 15
  • 16. Adult Learners - Who Are They and What Do They Want Table 6: List of four latent variables their components and means. Valued Employee Work Assignment Rewards Utilize Talents Supervisor confidence Happy at work Offered career development Good use of skills Backed by Work I like Receive fair compensation Provide status management rewards Respected by peers Learn new skills Earn what worth Career not a job Good evaluations High income compared to Accepted by others Mean = 4.06 Mean = 3.58 Mean = 2.78 Mean = 2.84 Part IV. Challenges Faced by Adult Learners Adult learners believe they have a positive balance between school, work and family, mean = 3.70. In comparing across groups, older adult learners with lower education appear to have more problems balancing all aspects of their life while trying to pursue a degree. There are also times where the student's roles may be out of balance and their roles may conflict (mean =3.18) Ninety-three percent of adult learners had confidence in their ability to balance work, life and school. However, 29% lacked confidence that they could sustain their educational pursuits in light of other demands on their time and finances. Adult learners are quite confident in who they are and where they are headed. Twenty percent of adults surveyed indicated they were not able to find direction and were confused about who they are; this percentage could be as high as 30%. This group of adult learners has even more barriers to overcome in order to achieve educational and career success. Future analysis of this specific population is planned. Working With Adult Learners to Facilitate the Transition from College to Work What have we learned about adult learners attending college today? Based on these survey results we know adult learners are married, white women; on average they are 38 years old and have completed some college. These students are enrolled largely in business and medical programs. Adult learners are returning to college for personal reasons and to change careers. Most feel they have strong, solid career plans; however, there are some exceptions. They are confident they can find work; however, they are concerned about career success once in a Page 16
  • 17. Adult Learners - Who Are They and What Do They Want new position. Adult learners tend not to surf for employment and generally do not renege on job offers. This is great news for employers! For employers, the adult learner is an ideal candidate for internships, entry-level and more advanced positions. These students and new graduates are ideal for several reasons. One reason, they are entering college with a strong sense of dedication and commitment to their education. The dedication and skills required to balance work, school and family can be transferred into high quality employees. Another one of the adult learner’s goals is to secure a career which offers a better life for themselves and their families; this they perceive must be accomplished through education. Many adult learners already have related work experience to their program of study; some offer 20+ years of experience. These candidates are generally seeking advancement or a career change and need a degree in order to do so. They are ready to fill higher level positions and assignments. For those changing careers, their previous experience in the work force is an added benefit for employers. They understand common work place practices which allow them opportunities to advance quicker. Finally, adult learners are not in it just for themselves. Helping the organization meet established corporate mission and goals are also important to this group. Being a valued employee had the highest mean, 4.06, of all four latent variables. This indicates employers can expect adult learners to bring the same level of enthusiasm and creativity as young adults into the work place. Any employer seeking quality candidates, who are hard working, dedicated, and enthusiastic, should look no further than adult learners. Adult learners who are completing their degrees are looking for challenging assignments and organizations who are dedicated to employee and customer satisfaction. They are out of the box thinkers with the creativity and enthusiasm to assist and/or lead organizations into the future. Page 17
  • 18. Adult Learners - Who Are They and What Do They Want Endnotes 1. According to the National Center for Educational Statistics (NCES), there is no exact definition for non- traditional student. Age and part-time status are characteristics generally associated with non-traditional students. In a 1996 study the NCES included anyone who meets at least one of the following conditions as a non- traditional student: Delays enrollment (does not enter postsecondary education in the same calendar year that he or she finished high school); Attends part time for at least part of the academic year; Works full time (35 hours or more per week) while enrolled; Is considered financially independent for purposes of determining eligibility for financial aid; Has dependents other than a spouse (usually children, but sometimes others); Is a single parent (either not married or married but separated and has dependents); or Does not have a high school diploma (completed high school with a GED or other high school completion certificate or did not finish high school). Today, the vast majority of college students may meet at least one of these conditions, since so many 19 to 24 year old college students now work full-time while enrolled. For the purpose of this study we focused on adult learners 24 and older who had delayed enrollment in postsecondary education after high school, or had attempted college but did not complete their degree before the age of 25, or had completed a two-year degree and worked before returning to attempt a four-year degree. Many of the other conditions specified above were also prevalent in our sample population. 1. National Center for Education Statistics. "Special Analysis 2002 Nontraditional Undergraduates", Institute of Education Sciences, U.S. Department of Education. Accessed 26 November 2010. Page 18
  • 19. Adult Learners - Who Are They and What Do They Want 2. The following eight colleges and universities assisted in soliciting their students to participate in this research; each institution had a return of 15 or more responses. Overall, these institutions generated 1,322 responses; approximately 11% of the total survey population. Baker College students made up approximately 78% of participants. The remaining three participating colleges and universities not listed below, 11%, provided fewer than five responses. Baker College Harrison College Indiana Tech Indiana University Southeast University of Wisconsin – Green Bay Saint Mary-of-the-Woods College Defiance College The University of Akron Thank you for supporting this research project! 3. The scale used by Gardner and Chao captures two dimensions: superiority and admiration. Page 19
  • 20. Adult Learners - Who Are They and What Do They Want References Bureau of Labor Statistics (2009). College Enrollment and Work Activity of 2009 High School Graduates (BLS Publication No. USDL 10-0533). Retrieved from http://www.bls.gov/news.release/hsgec.nr0.htm Chao, G. (2009) Young Adults at Work: What They Want, What They Get and How to Keep Them. Retrieved from Michigan State University, Collegiate Employment Research Institute website: http://ceri.msu.edu/ publications/pdf/yadultswk3-26-09.pdf Gardner, P. (2007) Parent Involvement in the College Recruiting Process: To What Extent? Retrieved from Michigan State University, Collegiate Employment Research Institute website: http://ceri.msu.edu/ publications/pdf/ceri2-07.pdf Gardner, P. (2007) Recruiting Trends. Retrieved from Michigan State University, Collegiate Employment Research Institute website: http://www.ceri.msu.edu/wp-content/uploads/2010/06/finalrt7-8.pdf National Center for Education Statistics (2002) "Special Analysis 2002 Nontraditional Undergraduates, Institute of Education Sciences, U.S. Department of Education”. Retrieved on November 26, 2010 from: http:// nces.ed.gov/programs/coe/2002/analyses/nontraditional/ Orszag J.M., Orszag P.R., & Whitmore D.M. (2001). Learning and Earning: Working In College. Retrieved on December 8, 2010 from http://www.brockport.edu/career01/upromise.htm Pema L. (2010). Understanding the Working College Student. Academe Online, July-August 2010. Retrieved from http://www.aaup.org/AAUP/pubsres/academe/2010/JA/feat/pern.htm Robbins, S. B., & Patton, M. (1985). Self psychology and career development: construction of the superiority and goal instability scales. Journal of Counseling Psychology, (32), 221–231. Page 20
  • 21. Adult Learners - Who Are They and What Do They Want Adult Learners - Who Are They and What Do They Want Twenge, J. M. (2006) Generation me: why today's young Americans are more confident, assertive, entitled--and more miserable than ever before. New York, NY: Free Press. Researcher Contact Information Niki Perkins Director of Career Services Baker College Online & Center for Graduate Studies Flint, MI niki.perkins@baker.edu www.hirequalified.com www.baker.edu Dr. Phil Gardner Director, Collegiate Employment Research Institute (CERI) Michigan State University East Lansing, MI gardnerp@msu.edu www.ceri.msu.edu Page 21
  • 22. Adult Learners - Who Are They and What Do They Want