1. Client Satisfaction Form
Assume that you work with Carlotta, the professional described in chapter 11. You have
been assigned the task of developing a client satisfaction form. Develop one that addresses
the following characteristics of service provision:reliability of
serviceresponsivenesscourtesysecurity of recordsphysical settinghelpfulness of
staffcompetency of professionalscosts of servicerelevance of service and needsaccessibility
of services
