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EFFECTIVE COMMUNICATIONS

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02 delivery speech class
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EFFECTIVE COMMUNICATIONS

  1. 1. COMMUNICATIONS TASK 6 EFFECTIVE CS 1 NORAMALINA BINTI HJ MANSHOR (AINA) S I T I MU I ’ Z Z IMA H B I N T I R O S L A N (AMOY) P.A QAYYUM (QAYYUM) NURUL NADILAH BINTI HANAPI (NAD)
  2. 2. Choosing the right channel
  3. 3. TABLE LIST OF DELIVERY CHANNEL Memos/Reports Very Low. No information from our tone or body language. Email Very Low. No information beyond words. Instant Message Low. Very few words lead to basic communication. Voice Mail Low. The audience gains tone but no body language. Telephone Conversation Moderate. The audience benefits from changes in your tone. Videoconferencing High. Conveys richness similar to in-person communication. In-Person Presentation High. Audience experiences all elements of message. Face-Face Meeting Very High. Audience experiences full message most directly.
  4. 4. Channels used to communicate with the Project Manager Face to Face (In Person) Telephone Call
  5. 5. Channels used to communicate with the Managing Director EExammpalesil Team Meeting Site Visit
  6. 6. Conclusions  Assess what kind of audience you are communicating with.  Assess the real value of the message you want to communicate. Appropriate choice affects the success of a message helps senders decide which communication channel to use.

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