3. Company Overview
COMPANY OVERVIEW
Amazon.com, Inc. (Amazon or 'the company') is a global online
retailer. The company offers a range of
merchandise, including books, apparel, electronics, home and
garden tools, toys and baby games, sports
and outdoor products, automotive and industrial products and
other general merchandise products. It also
provides services that includes web services, order fulfillment,
publishing, advertising and co-branded
credit cards services. Additionally, the company also
manufactures and sells electronic devices, including
Kindle e-readers, Fire tablets, Fire televisions (TVs) and Echo.
It markets its products through website,
www.amazon.com. Amazon also operates through various
international websites. The company has
business presence across North America, Europe and Asia-
Pacific. Amazon is headquartered in Seattle,
Washington, the US.
The company reported revenues of (US Dollars) US$177,866
million for the fiscal year ended December
2017 (FY2017), an increase of 30.8% over FY2016. In FY2017,
the company’s operating margin was
2.3%, compared to an operating margin of 3.1% in FY2016. In
FY2017, the company recorded a net
margin of 1.7%, compared to a net margin of 1.7% in FY2016.
The company reported revenues of US$52,886.0 million for the
second quarter ended June 2018, an
increase of 3.6% over the previous quarter.
Key Facts
5. and content purchased for resale from vendors and products
offered by third party sellers. The company
also manufactures and sells the Kindle devices. Additionally, it
provides services such as advertising
services and co-branded credit card agreements.
The company operates through three business segments: North
America, International and Amazon Web
Services (AWS).
The North America segment focuses on retail sales of consumer
products (including from sellers) and
handles subscriptions through North America-focused websites,
including www.amazon.com,
www.amazon.ca and www.amazon.com.mx. This segment also
includes export sales generated from
these websites. In FY2017, the North America segment reported
revenue of US$106,110million, which
accounted for 59.7% of the company's total revenue.
The International segment earns revenue from the retail sales of
consumer products (including from
sellers) and subscriptions from international websites. This
segment also includes export sales from
international websites (including export sales from their
respective sites to customers in the US, Canada
and Mexico), but excludes export sales from North American
websites. The segment operates websites
such as www.amazon.com.au, www.amazon.com.br,
www.amazon.cn, www.amazon.fr, www.amazon.de,
www.amazon.in, www.amazon.it, www.amazon.co.jp,
www.amazon.nl, www.amazon.es, and
www.amazon.co.uk. In FY2017, the International segment
reported revenue of US$54,297 million, which
accounted for 30.5% of the company's total revenue.
6. The Amazon Web Services (AWS)segment earns revenues from
global sales of compute, storage,
database, and other AWS service offerings for start-ups,
enterprises, government agencies, and
academic institutions. In FY2017, the AWS segment reported
revenue of US$17,459 million, which
accounted for 9.8% of the company's total revenue.
Amazon caters to four primary customer sets: consumers,
sellers, developers and enterprises, and
content creators.
The company designs its websites to enable the sale of millions
of unique products; some of these
products are sold by Amazon, while the others are sold by third
party vendors. The company also
manufactures and sells electronic devices, including Kindle e-
readers, Fire tablets, Fire televisions (TVs)
and Echo. It also develops and produces media content. Amazon
offers merchandise at the lowest
possible prices by adopting everyday low product pricing
strategy and through shipping offers, including
through membership in Amazon Prime. The company also
provides order fulfillment services to its
consumers. Amazon fulfills customer orders through its
fulfillment centers and delivery networks located
in North America and other foreign countries; co-sourced and
outsourced arrangements in certain
countries; and digital delivery.
Amazon caters to sellers by offering programs that enable them
to sell their products on their websites
and also on Amazon's websites. The company earns fixed fees,
revenue share fees, per-unit activity fees
10. In January, Bonitasoft partnered with Amazon Web Services
(AWS) to operate the Bonita platform with
AWS cloud technology.
Contracts/Agreements
Year: 2018
In January, Polk Audio launched its voice-controlled sound bar,
Polk Command Bar with Amazon Alexa
Voice Service built-in.
Patent Grant
Year: 2018
In January, Amazon received a patent from the US Patent and
Trademark Office for a digital mirror for the
customers to virtually try on clothes with different backgrounds.
Contracts/Agreements
Year: 2018
In February, the company partnered with Bank of America
Merrill Lynch to expand its lendtech
programme for small businesses that sell on company’s
websites.
New Product Approvals
Year: 2018
In February, the company launched the new AR (Augmented
Reality) feature for its Android users.
12. Year: 2018
In February, Amazon launched the new foldable Holy Stone
HS160 Shadow FPV RC Drone with HD
camera.
Plans/Strategy
Year: 2018
In March, Amazon plans to stop sale of its Nest smart home
products through marketplace.
New Products/Services
Year: 2018
In February, the company launched Fulfillment By Amazon
(FBA) services in Australia.
New Products/Services
Year: 2018
In February, the company launched its Prime Music service in
India.
Contracts/Agreements
Year: 2018
In February, the company entered into an agreement to acquire
Ring for more than US$1 billion.
Corporate Changes/Expansions
14. Year: 2018
In March, Amazon expanded its presence to Australia for
Northland retailers and suppliers.
Product Recall
Year: 2018
In March, the company plans to recall around 260,000 portable
chargers that posses a fire and burn risk.
Contracts/Agreements
Year: 2018
In March, Amazon and JPMorgan partnered to create a new
current-account-like product.
Plans/Strategy
Year: 2018
In March, Amazon.com plans to open its new fulfillment centre
in St Peters, Missouri, the US.
Patent Grant
Year: 2018
Amazon.com, Inc.
History
17. Corporate Changes/Expansions
Year: 2018
In April, Amazon plans to open a new facility in North Las
Vegas, Nevada, the US.
Acquisitions/Mergers/Takeovers
Year: 2018
In April, Amazon acquired Ring, a manufacturer of security
cameras and internet-connected doorbells,
worth US$1 Billion.
Acquisitions/Mergers/Takeovers
Year: 2018
In April, the company acquired Ring Video Doorbell to work
together to reduce crime in neighborhood.
Contracts/Agreements
Year: 2018
In April, the company entered into a partnership with Best Buy
to offer New Fire TV Edition Smart TVs in
the US and Canada.
Plans/Strategy
Year: 2018
In April, Cox Automotive announced its plans to move its
19. Corporate Changes/Expansions
Year: 2018
In April, the company introduced its product, Echo Spot in
Canada.
New Products/Services
Year: 2018
In April, Amazon launched a new music automation feature to
Amazon Alexa’s Routines.
Contracts/Agreements
Year: 2018
In April, the company and Whole Foods Market together
introduced a free two-hour delivery service of
natural and organic products from Whole Foods Market through
Prime Now in Denver, Sacramento and
San Diego, in California, the US.
New Products/Services
Year: 2018
In April, the company introduced the new international
shopping experience in its Amazon Shopping app,
for Thailand customers to browse and shop eligible items that
would be shipped from the US.
New Products/Services
Year: 2018
21. AWS to migrate legacy workloads and to build new cloud-based
applications.
Corporate Changes/Expansions
Year: 2018
In May, the company announced its plan to opne a fulfilment
centre in Sydney, Australia.
Contracts/Agreements
Year: 2018
In June, the company along with AliExpress, eBay and Rakuten-
France entered into an agreement with
the European Commission to combat the list of dangerous
products on Europe’s online shopping sites.
Acquisitions/Mergers/Takeovers
Year: 2018
In June, the company agreed to acquire PillPack, an online
pharmacy.
Plans/Strategy
Year: 2018
In July, Amazon announced its plans to open a new fulfillment
center in Thornton, Coloardo, the US.
Amazon.com, Inc.
24. Year: 2018
In July, Amazon in partnership with Whole Foods Market
launched a delivery of natural and organic
products from Whole Foods Market through Prime.
Corporate Changes/Expansions
Year: 2018
In July, Amazon announced to open fulfillment centre in
Caledon, Canada.
Corporate Changes/Expansions
Year: 2018
In September, the company opened a new Research and
Development centre in Barcelona, Spain.
New Products/Services
Year: 2018
In February, NAS Insurance Services introduced Momentum, an
insurance product for online sellers like
Amazon.
New Products/Services
Year: 2018
In August, Amazon launched Merch by Amazon service in the
UK and Germany.
26. In August, Amazon Web Services and DXC Technology signed
a multi-year contract to form DXC - AWS
Integrated Practice, to advance IT services and deepen client
migrations to AWS.
New Products/Services
Year: 2018
In August, Amazon Web Services announced the availability
ofAmazon Aurora Serverless.
New Products/Services
Year: 2018
In August, the company launched the basket bargains service.
Plans/Strategy
Year: 2018
In August, the company planned to open its customer service
center in Colombia.
Corporate Changes/Expansions
Year: 2018
In August, the company planned to launch an insurance price
comparison site in the UK.
New Products/Services
Year: 2018
29. Page 18
New Products/Services
Year: 2018
In August, the company launched Prime Book Box, a
subscription children book service, to all U.S. Prime
members.
Plans/Strategy
Year: 2018
In August, the company planned to launch a video service for
its Fire TV streaming users.
Plans/Strategy
Year: 2018
In August, the company to sell snacks, sweets, and wines online
in Mexico.
Plans/Strategy
Year: 2018
In August, the company planned to acquire a minority stake in
Spencer’s Retail.
Corporate Changes/Expansions
Year: 2018
In August, the company launched fashion and sports stores in
31. Year: 2018
In April, Amazon partnered with Best Buy to sell smart TVs
through Amazon's Fire TV operating system.
New Products/Services
Year: 2018
In September, the company introduced the All-New Fire HD 8
Kids Edition.
Contracts/Agreements
Year: 2018
In September, Amazon entered into a partnership with Drybar,
to release of Life Itself.
Plans/Strategy
Year: 2018
In September, the company planned to open Amazon Go, its
checkout-free grocery store, in New York,
the U.S.
New Products/Services
Year: 2018
In September, Amazon and Whole Foods launched delivery of
natural and organic products from Whole
Foods Market through Prime Now in Charlotte, Las Vegas,
Memphis, Nashville, New Orleans, Oklahoma
City, Phoenix, Raleigh, Seattle, Tucson, New York City, Los
33. Year: 2018
In September, Amazon.com introduced its own-brand
activewear label, Aurique.
New Products/Services
Year: 2018
In September, Amazon launched Amazon Storefronts, a new
online store for customers to shop
exclusively from U.S. small and medium-sized businesses
selling on Amazon.
Contracts/Agreements
Year: 2018
In September, the company collaborated with Snap to test
Snapchat camera to search products on
Amazon.com.
New Products/Services
Year: 2018
In September, Amazon launched Ring Stick Up Cam, a home
security cameras.
New Products/Services
Year: 2018
In September, the company launched Alexa-powered products to
advance smart home capabilities.
35. Contracts/Agreements
Year: 2018
In September, Amazon and Audi partnered to equip Amazon
Alexa powered dashboard in Audi vehicles.
Contracts/Agreements
Year: 2018
In September, the company and Audi partnered to equip
Amazon Alexa powered dashboard in Audi
vehicles.
Corporate Changes/Expansions
Year: 2018
In September, the company opened up Amazon 4-Star store,
with its highly rated items, in New York.
Corporate Changes/Expansions
Year: 2018
In September, the company opened its new fulfillment center in
West Deptford, New Jersey.
Amazon.com, Inc.
History
Amazon.com, Inc.
38. New Products/Services
Year: 2017
Amazon launched a solar energy initiative on fulfillment center
rooftops to generate clean energy. The
company plans to install solar systems on 50 fulfillment facility
rooftops worldwide by 2020.
New Products/Services
Year: 2017
The company launched its one-hour delivery service, Prime
Now, in Milwaukee, Wisconsin.
Contracts/Agreements
Year: 2017
Amazon entered into an agreement to acquire SOUQ.com, one
of the e-commerce leaders in the Middle
East. The acquisition allows the company to offer its services
for millions of customers in the Middle East.
New Products/Services
Year: 2017
AWS introduced Amazon Connect, a self-service, cloud-based
contact center service that enables any
business to deliver better customer service at lower cost.
Amazon Connect is based on the contact center
technology.
Corporate Changes/Expansions
40. transactions, selected AWS as their preferred cloud
infrastructure provider.
New Products/Services
Year: 2017
Amazon Lex, an artificial intelligence (AI) service for building
applications that can have conversations
using voice and text, was made available to all customers by
AWS.
Others
Year: 2017
AWS introduced Amazon Redshift Spectrum, a new feature that
enables Amazon Redshift customers to
run SQL queries against exabytes of their data in Amazon S3.
New Products/Services
Year: 2017
AWS launched Amazon DynamoDB Accelerator, a fully
managed in-memory cache that can reduce
Amazon DynamoDB response times from milliseconds to
microseconds.
New Products/Services
Year: 2017
The company introduced a self-service subscriptions
marketplace, which allows digital subscription
providers to reach millions of Amazon customers.
42. collect grocery services in the US.
Contracts/Agreements
Year: 2017
In May, Samsung announced to sell its new 360-degree camera
at a cost of US$229 and it is available at
online platforms such as -Mobile, Verizon, Best Buy, Amazon,
AT&T, Sprint, U.S. Cellular, and
ShopSamsung app.
New Products/Services
Year: 2017
In May, American Express launched the new Amex skill for
Amazon Alexa, at its Innovation Showcase
event in New York.
Plans/Strategy
Year: 2017
In June, the company plans to open its first Oregon fulfillment
center in Troutdale.
Plans/Strategy
Year: 2017
In June, the company plans to open a new fulfillment center in
North Haven.
Plans/Strategy
44. Plans/Strategy
Year: 2017
In June, the company to construct a facility at Salt lake City
valued US$200 million.
Plans/Strategy
Year: 2017
In July, the company planned to open new office in the Seaport
District in the Bay State.
Plans/Strategy
Year: 2017
In July, the company planned to initiate underwater warehouses.
Acquisitions/Mergers/Takeovers
Year: 2017
In July, the company acquired Game Sparks Technologies, a
cloud service provider.
Financing Agreements
Year: 2017
Amazon.com, Inc.
History
47. downtown Bellevue, Wash.
New Products/Services
Year: 2017
In March, the company launched an Indian entertainment
channel, Heera in the US.
New Products/Services
Year: 2017
In February, the company opened a bookstore in the San
Francisco Bay area.
Commercial Operation
Year: 2017
In February, the company open two customer service facilities
in Coimbatore, Noida.
New Products/Services
Year: 2017
In April, the company planned to launch an online emporium
with full-fledged retail presence in Australia.
New Products/Services
Year: 2017
In April, the company launched its Amazon Pay service in Italy.
49. New Products/Services
Year: 2017
In May, the company planned to enter UK and Europe’s retail
industry with check-out free supermarkets.
New Products/Services
Year: 2017
In May, the company expanded OTT channel subscriptions to
the UK, Germany.
New Products/Services
Year: 2017
In June, Bango enabled a new payment option for Amazon
customers in Japan.
New Products/Services
Year: 2017
In June, the company announced that it will receive an approval
from FDI for its proposal of investment in
retail of food products in India.
New Products/Services
Year: 2017
52. In June, the company and Olive Garden signed a partnership for
new food services.
New Products/Services
Year: 2017
In July, the company launched its own wine brand with king
vinters.
Plans/Strategy
Year: 2017
In July, the company planned to invest US$260 million in its
Indian unit.
New Products/Services
Year: 2017
In July, the company initiated selling of spectacles with snappy
delivery.
Plans/Strategy
Year: 2017
In January, Amazon planned to open Brick & Mortar Bookstore
in New York City.
Corporate Changes/Expansions
Year: 2017
54. Year: 2017
In July, the company launched its Prime Now delivery service
in Singapore.
Commercial Operation
Year: 2017
In July, the company opened location in Westwood with added
benefits for Prime members.
Commercial Operation
Year: 2017
In August, the company confirmed plans to set up a fulfilment
centre in Melbourne in Australia.
Corporate Changes/Expansions
Year: 2017
In July, the company launched its second fulfilment centre in
Lucknow.
Contracts/Agreements
Year: 2017
In August, Titan tied up with Amazon to foray into the US
market.
New Products/Services
56. Commercial Operation
Year: 2017
In August, the company opened its second Oregon fulfillment
center in Salem, India.
Plans/Strategy
Year: 2017
In August, the company plans to open a new fulfillment center
in North Randall, Ohio, the US.
Contracts/Agreements
Year: 2017
In August, the company and DTS to launch the first DTS Play-
Fi-enabled wireless speakers with Amazon
Alexa Voice Service (AVS).
Corporate Changes/Expansions
Year: 2017
In September, Amazon plans to open a new fulfillment center in
Charter Township of Shelby, Michigan,
the US.
Amazon.com, Inc.
History
59. Year: 2017
In November, Best Buy announced a partnership with Amazon
for voice shopping through Alexa.
Corporate Changes/Expansions
Year: 2017
In November, Amazon opened its drones facility in Cambridge,
England.
New Products/Services
Year: 2017
In November, Amazon introduced two new furniture brands
such as Rivet and Stone & Beam feature.
New Products/Services
Year: 2017
In October, Amazon announced that the availability of Alexa,
Echo, Echo Plus, and Echo Dot services in
India.
Corporate Changes/Expansions
Year: 2017
In November, Amazon opened its new 60000 sq ft development
centre in Cambridge, the UK.
Contracts/Agreements
61. Contracts/Agreements
Year: 2017
In December, Amazon partnered with Bsquare Corporation, and
Microsoft to help drive powerful industrial
IoT data visualizations.
New Products/Services
Year: 2017
In December, Amazon launched the latest version of their Linux
offering, Amazon Linux 2.
Contracts/Agreements
Year: 2017
In May, Deposco extended its integration with Amazon for the
Seller Fulfilled Prime program.
Contracts/Agreements
Year: 2017
In December, the company and GEP partnered to integrate its
SMART by GEP procurement
software with Amazon Business.
Contracts/Agreements
Year: 2017
In November, the company and Sift Security partnered to
64. Page 38
In September, the company plans to open its new fulfillment
center in Monroe, Ohio, the US.
Contracts/Agreements
Year: 2017
In July, Sears and Amazon signed an agreement to the launch
Sears' Kenmore products on
Amazon.com.
Corporate Changes/Expansions
Year: 2017
In September, the company opened its first fashion imaging
studio, Blink, in Gurgaon, India.
Contracts/Agreements
Year: 2017
In May, Amazon and DataArt signed an agreement to integrate
Amazon Alexa with DataArt’s open source
IoT data platform, DeviceHive.
Contracts/Agreements
Year: 2017
In April, DiagnosisAI launched the Alexa, Ask Doctor Dex
(DexMD) skill for Amazon Alexa.
66. favorite content, find the best subscription
deals, and also see recommendations for popular programming
from applications including Netflix, HBO
GO and HBO NOW. Amazon plans to build a new 253 MW
Amazon Wind Farm in Scurry County, Texas.
It is expected to open in 2017.
Corporate Changes/Expansions
Year: 2016
Amazon opened a fulfillment center in Edgerton, Kansas. The
company opened a fulfillment center in
Shakopee, Minnesota.
Corporate Changes/Expansions
Year: 2016
AWS announced the availability of Amazon Kinesis Analytics,
a new service that enables developers to
gain actionable insights from streaming data. The company
announced Amazon Vehicles, a car research
destination and automotive community, where customers can
view specifications, images, videos, and
customer reviews for various car models on Amazon.com. In
addition, customers can ask questions about
their vehicle and find parts and accessories that fit their current
car.
Corporate Changes/Expansions
Year: 2016
The company opened a fulfillment center in Obetz, Ohio.
68. (www.amazon.com/exclusives) on Amazon Exclusives,
which gives customers direct access to innovative new products.
Georgia.
Plans/Strategy
Year: 2016
The company announced plans to open two new fulfillment
centers in Edwardsville, Illinois. Amazon
announced that Prime Now service in Atlanta will deliver food
from local restaurants, including Aviva by
Kameel, Chai Pani, Flip Burger, Flying Biscuit, Grindhouse
Killer Burgers, and Varasano’s Pizzeria,
among others. The company announced plans to open a new
fulfillment center in Braselton,
New Products/Services
Year: 2016
The company launched Amazon Video Direct (AVD), a new
self-service program that enables creators
and storytellers to make their video content available to
Amazon customers. Amazon introduced
Handmade, a store that comprises over 20,000 handmade items
(accessories, baby, and toys and
games, among others) crafted and sold directly from artisans.
Amazon launched Prime Now service in
Manhattan, which will deliver food from local restaurants,
including Blue Ribbon Fried Chicken, Burger
Joint, ilili, John’s of Bleecker Street, Junior's Restaurant &
Cheesecake, Momofuku Milk Bar, Num Pang
and Sarabeth’s Tribeca, among others. AWS introduced X1
instances for Amazon EC2. X1 instances
offer more memory than any other SAP-certified cloud instance.
70. Plans/Strategy
Year: 2016
Amazon announced plans to open a new fulfillment center in
Dallas-Fort Worth metroplex, Texas. This is
the company’s sixth fulfillment center in Texas. Amazon
announced plans to open two fulfillment centers
in Florence and Carteret, New Jersey.
New Products/Services
Year: 2016
Amazon launched two new Alexa-enabled devices: Echo Dot
and Amazon Tap. Echo Dot is a hands-free,
voice controlled device, which uses the same far-field voice
recognition as Echo, whereas Amazon Tap is
a portable bluetooth and Wi-Fi speaker. AWS introduced AWS
Database Migration service, which
enables customers to migrate their production Oracle, SQL
Server, MySQL, MariaDB, and PostgreSQL
databases from on-premises datacenters to AWS with virtually
no downtime.
Plans/Strategy
Year: 2016
Amazon.ca introduced two new unlimited cloud storage plans
with Amazon Cloud Drive. These plans
enable customers to securely store their existing content
collections and automatically upload unlimited
new content. The company announced plans to open a new
fulfillment center in San Bernardino,
72. food from local restaurants, including Balena, Big Bowl, Big
Star, Chicago q, M Burger, RPM Italian and
Wildfire, among others.
Acquisitions/Mergers/Takeovers
Year: 2016
Amazon acquired Twitch Interactive, a live video platform for
gamers. Through this acquisition, the
company strengthened its market position in the gaming
industry.
Contracts/Agreements
Year: 2016
The company announced that Prime Now service in Dallas will
deliver food from local restaurants,
including Blue Goose Cantina, Deep Sushi, Ellen’s Southern
Kitchen, Fireside Pies, Greenville Avenue
Pizza Company, Grub Burger Bar, and Terilli’s Restaurant and
Bar, among others.
Corporate Changes/Expansions
Year: 2016
Amazon announced the availability of Fire, its fastest selling
tablet, in new colors and more storage
options.The company also announced that Prime Now service in
San Francisco will deliver food from
local restaurants, including Big Chef Tom’s Belly Burgers,
Buca di Beppo, DOSA, The Monk’s Kettle,
Nick’s Crispy Tacos and Pressed Juicery, among others.
74. Corporate Changes/Expansions
Year: 2016
The company expanded Handmade at Amazon into Europe.
Amazon customers in Germany, France,
Italy, Spain, the UK and across Europe can shop for more than
30,000 handcrafted products.
New Products/Services
Year: 2016
Amazon announced that Prime Now service in San Diego will
deliver food from local restaurants,
including Carnitas’ Snack Shack, Dumpling Inn, Rubicon Deli,
T Deli, Tajima and Tandoori Hut, among
others.
New Products/Services
Year: 2016
Amazon Prime introduced Prime Music, allowing its members to
have unlimited, advertisement-free
access to more than a million songs without additional cost to
their membership
New Products/Services
Year: 2016
Amazon.ca launched a new ‘Business, Industrial and Scientific
Supplies’ store
(www.amazon.ca/industrial), which features lab and scientific
products; professional medical supplies;
76. The company announced a new feature to Kindle: Page Flip,
which helps in the navigation of pages.
New Products/Services
Year: 2016
The company introduced new Fire TV Stick with Alexa Voice
Remote, which provides access to more
than 300,000 movies and TV episodes.
Plans/Strategy
Year: 2016
Amazon announced plans to open a new fulfillment center in
Coppell, Texas, and Monee, Illinois.
Acquisitions/Mergers/Takeovers
Year: 2016
AWS acquired NICE, one of the leading providers of software
and services for high performance and
technical computing.
New Products/Services
Year: 2016
In June, the company expected to launch music service for echo
users soon.
New Products/Services
78. Commercial Operation
Year: 2016
In October, the company planned to provide Internet service
with Prime bundle in Europe.
Contracts/Agreements
Year: 2016
In November, the company extended its partnership with
Morrisons to launch same day delivery service.
New Products/Services
Year: 2016
In November, the company launched its services in the
Netherlands and working on launching its video
service.
New Products/Services
Year: 2016
In November, the company planned to launch new video chat
service.
New Products/Services
Amazon.com, Inc.
History
81. New Products/Services
Year: 2015
AWS announced two new capabilities: AWS Snowball and
Amazon Kinesis Firehose, which help
customers to transfer any type or any size of data to the AWS
Cloud quickly and cost-effectively. AWS
Snowball transfers terabytes to petabytes of data into and out of
AWS, whereas Amazon Kinesis
Firehose is a fully managed service for loading streaming data
into AWS. AWS announced two new
database services: AWS Database Migration service and
Amazon RDS for MariaDB. AWS Database
Migration service enables customers to transfer production
databases to AWS without any interruption,
whereas MariaDB is available as a managed service in AWS.
New Products/Services
Year: 2015
AWS introduced a new platform, AWS Internet of Things (IoT).
This platform enables devices such as
cars, turbines, sensor grids and light bulbs, among others, to
connect to AWS services so that companies
can store, process, examine, and act on the volumes of data
generated by connected devices on a global
scale. The company launched its one-hour delivery service,
Prime Now, in Portland, Oregon; San
Antonio, Texas; and San Francisco Bay area, California.
New Products/Services
Year: 2015
83. Android platforms. As a result, Prime
members in the US, UK, Germany and Austria will be able to
download movies and TV episodes,
including Amazon Original Series, to iPhones, iPads and
Android phones and tablets for offline viewing,
at no additional charge.
New Products/Services
Year: 2015
Amazon introduced Fire TV and Fire TV stick in Japan.
New Products/Services
Year: 2015
The company launched its one-hour delivery service, Prime
Now, in Los Angeles. Amazon launched its
first Amazon Fire TV, which offers more than 3,000 channels,
applications and games. It also provides a
new Fire TV stick with voice remote. The company introduced
new Fire HD tablets, which feature a wide
screen, thin and light design, quad-core processor, stereo
speakers with Dolby audio, front- and rear-
facing cameras, and micro secure digital (microSD) card. Fire
HD also launched Fire operating system
(Fire OS) 5 ‘Bellini’, with an updated user interface.
Contracts/Agreements
Year: 2015
General Electric, Samsung, August, Gmate, Oster, Obe, Petnet,
CleverPet, Sutro, Thync, and Sealed Air
joined the Amazon Dash Replenishment Service (DRS)
85. Year: 2015
AWS contracted with Iberdrola Renewables, the US renewable
energy division of parent company
Iberdrola, to construct and operate a 208 MW wind farm in
Perquimans and Pasquotank counties, North
Carolina, called the Amazon Wind Farm US East. This new
wind farm generates approximately 670,000
MWh of wind energy annually.
Corporate Changes/Expansions
Year: 2015
AWS announced that enterprise software providers such as
Looker, Qlik, Sumo Logic, and Works
Applications declared themselves 'all-in' with AWS as the core
infrastructure platform that powers their
Software as a Service (SaaS) solutions.
New Products/Services
Year: 2015
AWS introduced Amazon API Gateway, a new fully managed
service that enables AWS customers to
create, publish, maintain, monitor, and secure APIs at any scale.
AWS introduced AWS Device Farm, a
new service that enables mobile application developers quickly
and securely test their applications on
smartphones, tablets, and other devices to enhance the quality
of their Android and Fire OS applications.
Contracts/Agreements
Year: 2015
87. Year: 2015
The company announced plans to open a fulfillment center in
Carteret, New Jersey.
New Products/Services
Year: 2015
AWS announced Amazon Machine Learning, a fully managed
service that helps developers to use
historical data to build and deploy predictive models easily. The
company introduced Amazon shopping
application for Apple Watch in Canada, China, France,
Germany, Japan, the US and the UK. The
application is designed for the on-the-go customer and it offers
a custom-made Amazon experience with
voice search and quick tap features including 1-Click purchase
and save to wish list. Amazon launched
Amazon Business (www.amazon.com/business), a new
marketplace on Amazon.com with new features
and unique benefits tailored to businesses.
New Products/Services
Year: 2015
Amazon Cloud Drive launched two new unlimited cloud storage
plans, including Unlimited Photos Plan
and Unlimited Everything Plan. Through these plans, customers
can securely store their existing content
collections and automatically upload unlimited new content,
including photos, videos, movies, music, and
files. The company launched Amazon Home Services, a new
marketplace for on-demand professional
88. services.The partnership enables prime members in the US to
enjoy the selection of films from Bleecker
Street through the Amazon Instant Video application for TVs,
connected devices and mobile devices, or
online at Amazon.com/PIV without additional cost to their
membership.
New Products/Services
Year: 2015
The company introduced Amazon Giveaway, a new self-service
tool, designed to modernize the time-
tested radio giveaway. Amazon.ca introduced Kindle Unlimited,
a new subscription service which allows
customers to freely read as much as they want from over
750,000 Kindle books, for only C$9.99 ($7.98)
per month.
Contracts/Agreements
Year: 2015
The company entered into a content licensing agreement with
Starz Digital Media, one of the leading
integrated global media and entertainment companies. Starz
Digital Media will make Prime Instant Video
the exclusive online-only subscription streaming home in the
US for The White Queen - the Golden Globe
and Emmy nominated original miniseries from premium
entertainment service provider, Starz. As per the
deal, Prime members can watch the miniseries from the Amazon
instant video application for TVs,
91. Page 52
Amazon announced that Prime Now service in Los Angles will
deliver food from local stores, including
Sprouts Farmers Market, Bristol Farms, Sprinkles Cupcakes,
Fresh & Easy, Erewhon Organic Grocer and
99 Ranch Market.
Corporate Changes/Expansions
Year: 2015
Amazon.ca introduced its Wearable Technology store
(www.amazon.ca/wearabletechnology). The new
store, which offers products in wearable technology including
activity trackers, smart watches, and
wearable cameras, features several products from top brands
including Jawbone, Garmin, Fitbit and
Motorola, as well as products from emerging brands like Lumo
and Spire.
Corporate Changes/Expansions
Year: 2015
Prime Now expanded its delivery options in Chicago, to include
groceries, prepared meals and baked
goods from local stores such as Plum Market, Sprinkles
Cupcakes, and My Fit Foods.
Corporate Changes/Expansions
Year: 2015
The company announced that Prime Now service in Seattle will
93. AWS introduced Amazon WorkMail, an email and calendaring
service in the cloud. With Amazon
WorkMail, users can send and receive email, manage contacts,
share calendars, and book resources
using the same email applications (Microsoft Outlook, their
Web browser, or their native iOS and Android
email applications) without buying and managing email server
software.
New Products/Services
Year: 2015
The company launched the Collectible Coins store, a
marketplace that gives customers direct access to
more than 10,000 US coins from over 75 dealers.
Acquisitions/Mergers/Takeovers
Year: 2014
Amazon acquired comiXology, a company that operates in the
comic book and graphic novel industry.
comiXology offers a wide variety of digital comic book content
from over 75 of the top publishers and top
independent creators. This acquisition significantly increased
the product offering of the company.
Contracts/Agreements
Year: 2014
Amazon and Giunti, an Italian bookstore chain, announced an
exclusive agreement to launch a new
bookstore model, as well as to offer Giunti customers access to
a wide selection of Amazon products.
95. Amazon and CBS, a mass media company, announced a content
licensing agreement for the new CBS
Television series Extant.
Contracts/Agreements
Year: 2014
Amazon entered into a content licensing agreement with HBO to
make Prime Instant Video the exclusive
online-only subscription home for select HBO programming.
The collection includes various shows like
The Sopranos, Six Feet Under, The Wire, Big Love, Deadwood,
Eastbound & Down, Family Tree,
Enlightened, Treme, early seasons of Boardwalk Empire and
True Blood, as well as mini-series like Band
of Brothers, John Adams and others.
Contracts/Agreements
Year: 2014
HIT Entertainment, a preschool entertainment company and a
division of Fisher-Price, announced
Amazon as its exclusive US home to the preschool franchise
Fireman Sam. According to the agreement,
TV episodes, eBooks, and physical products like apparel, toys
and lunch boxes were made available at
Amazon with free shipping and free two-day shipping with
Amazon Prime. .
Contracts/Agreements
Year: 2014
Kindle Worlds entered into licensing agreements with Hasbro
97. The company opened one million square feet fulfillment center
in Baltimore, Maryland and a 1.2 million
square feet fulfillment center in Moreno Valley, California.
New Products/Services
Year: 2014
Amazon introduced Fire, the first smartphone designed by the
company. Fire has two new technologies,
Dynamic Perspective and Firefly. Dynamic Perspective uses a
new sensor system which responds to the
way the user holds, views, and moves the Fire smartphone,
while Firefly quickly recognizes the web and
email addresses, phone numbers, bar codes, movies and music,
and allows the user to take action in
seconds.
New Products/Services
Year: 2014
Amazon launched a new 3D printed products store
(www.amazon.com/3dp), a marketplace that gives
customers access to more than 200 print on-demand products.
Many of these products can also be
customized by material, size, styles and color variations, and
personalized with text and image imprints.
Amazon Publishing and Alloy Entertainment, a division of
Warner Bros. Television Group, introduced a
new digital-first imprint with focus on young adult, new adult
and commercial fiction.
New Products/Services
99. compute resources automatically. This
service is feasible to build and manage applications that respond
quickly to new information.
New Products/Services
Year: 2014
AWS launched its new AWS for the Frankfurt region, marking
its 11th technology infrastructure region
globally for AWS and the second region in the European Union.
Through this new AWS, customers can
leverage AWS to build their businesses and run applications on
infrastructure located in Germany.
New Products/Services
Year: 2014
Amazon launched Amazon Elements, a new line of premium,
everyday essentials with transparent
origins.
New Products/Services
Year: 2014
Amazon.ca launched same-day delivery service in Toronto and
Vancouver. AWS introduced three new
services: AWS Key Management Service, which helps
customers in creating and controlling the
encryption keys used to encrypt their data on the AWS Cloud;
AWS Config, which provides customers
with full visibility into their AWS resources and associated
relationships; and AWS Service Catalog, which
allows enterprise administrators to create and share catalogs of
101. launched several new capabilities, including Amazon Cognito,
Amazon Mobile Analytics and Mobile
Software Development Kit (SDK), to help developers in
building, deploying, and scaling mobile
applications in a better way. AWS introduced Amazon Zocalo,
an enterprise storage and sharing service
that improves user productivity. The company introduced
Kindle Unlimited, an eBook subscription service
which gives customers access to over 600,000 eBooks and
audiobooks, for $9.99 per month.
New Products/Services
Year: 2014
The company introduced Amazon Local Register, a secure card
reader and mobile application. This
application provides local businesses with the tools they need to
quickly and easily accept credit and
debit cards from a smartphone or tablet and keep track of their
growing business.
New Products/Services
Year: 2014
The company introduced Fire TV, a tiny box that allows easy
and instant access to Netflix, Prime Instant
Video, Hulu Plus, WatchESPN, SHOWTIME, low-cost video
rentals, and others. Amazon Game Studios
introduced Sev Zero, its first game built from the ground up for
Fire TV. The company launched its
wearable technology store, which offers a variety of wearable
technology and research wearable devices,
including activity trackers, smart watches and wearable
cameras.
103. application management solution for the
complete lifecycle of complex applications, including resource
provisioning, configuration management,
deployment, monitoring and access control. This enables
developers to manage all tasks required to
model, deploy, scale, and maintain their applications.
Amazon.ca launched Amazon Mobile Application
for iPhone, iPad, Android and Windows Phone. This allows
customers to browse and shop for products,
compare prices, read reviews and make purchases on the go.
Acquisitions/Mergers/Takeovers
Year: 2013
Amazon acquired IVONA Software, a text-to-speech technology
company.
Acquisitions/Mergers/Takeovers
Year: 2013
The company acquired Touchco, a touch screen technology
company.
Contracts/Agreements
Year: 2013
Amazon reached an agreement to acquire Goodreads, one of the
world's largest sites for readers and
book recommendations.
Contracts/Agreements
Year: 2013
105. The company allowed authors and publishers to use the self-
service Kindle DTP to upload and make
available their books in Spanish, Portuguese and Italian to
customers worldwide.
New Products/Services
Year: 2013
Amazon announced the availability of Amazon Cloud Player for
iOS in BMW applications and MINI
Connected-equipped vehicles from model year 2011 forward.
Amazon Cloud Player customers using
iPhone and iPod Touch devices can access their music using the
vehicle's controller and screen. Amazon
Publishing launched StoryFront, a new imprint offering short
fiction across genres. Amazon introduced a
new version of Kindle FreeTime on Kindle Fire tablets with
several new educational books, applications,
games and videos, including Common Core Standard-aligned
books, educational applications from
developers like BrainPOP and Agnitus, and movies and TV
shows.
New Products/Services
Year: 2013
Amazon launched the Australian Kindle Store, offering more
than two million eBooks, the most English
language best sellers and more than 400,000 Kindle-exclusive
titles. AWS launched Amazon
WorkSpaces, a fully managed desktop computing service in the
cloud. AWS launched Amazon
AppStream, a new service that enables developers to stream
107. TVs and other video platforms.
New Products/Services
Year: 2013
Amazon entered into an exclusive content licensing agreement
with new film studio A24 to make Prime
Instant Video the exclusive premium subscription home for all
of the current and forthcoming A24 titles
shortly following their release on DVD and Blu-Ray.
New Products/Services
Year: 2013
AWS also introduced Amazon Kinesis, a fully managed service
for real-time processing of high-volume,
streaming data. It also introduced Amazon Relational Database
Service (Amazon RDS) for PostgreSQL.
Amazon RDS manages complex and time-consuming
administrative tasks such as PostgreSQL software
installation and upgrades, storage management, replication for
high-availability and back-ups for disaster
recovery.
New Products/Services
Year: 2013
The company also launched Amazon Storyteller, a free online
tool for writers and filmmakers, which turns
scripts into storyboards. Amazon launched Amazon Art
(www.amazon.com/art), a marketplace offering
customers direct access to more than 40,000 works of fine art
from over 150 galleries and dealers. The
109. several nutrition, wellness, exercise and fitness, medical,
personal care, beauty and entertainment items.
Amazon Wine Store introduced shipping to customers in Texas.
Amazon Publishing launched Kindle
Worlds, the first commercial publishing platform that will
enable writers to create fan fiction based on a
range of original stories and characters and earn royalties.
Plans/Strategy
Year: 2013
AWS announced the availability of I2 instances, the next
generation of Amazon EC2 storage-optimized
high I/O instances based on solid state disk (SSD) technology
that provides customers with high random
I/O performance.
Acquisitions/Mergers/Takeovers
Year: 2013
In May, the company acquired Liquavista from Samsung
Electronics.
Acquisitions/Mergers/Takeovers
Year: 2012
Amazon acquired Kiva Systems, one of the leading developers
of material handling technology.
Contracts/Agreements
Year: 2012
111. The company opened a 193,500 square feet fulfillment center in
Canada, 450,000 square feet fulfillment
center in the UK, 1,000,000 square feet fulfillment center in
Germany, and 860,800 square feet fulfillment
center in Japan.
Corporate Changes/Expansions
Year: 2012
The company opened 1,000,000 square feet fulfillment center in
Germany and 430,400 square feet
fulfillment center in France. Amazon also opened nearly one
million square feet fulfillment center in
Spartanburg, South Carolina.
Corporate Changes/Expansions
Year: 2012
The company opened a 244,000 square feet fulfillment center in
Saga, Japan.
New Products/Services
Year: 2012
Amazon launched Amazon Textbook Rental program. Through
this program, students can rent textbooks
for the semester and save up to 70%. The company launched
India Kindle Store on Amazon.com
(www.amazon.com/kindlestoreindia). Amazon launched its
Amazon Appstore in the UK, Germany,
France, Italy and Spain. This gives the European customers
access to Amazon's broad range of Android
applications with the convenience of shopping on Amazon from
113. businesses using the company's technology.
New Products/Services
Year: 2012
AWS introduced Amazon Simple Workflow Service, a workflow
service for developing scalable and
resilient applications. The company launched a new Spanish-
language eBook store within the Amazon
Kindle Store, eBooks Kindle en Espanol
(www.amazon.com/tiendakindle). AWS introduced Amazon
CloudSearch, a new service that allows customers to easily
integrate fast and highly scalable search
functionality into their applications. Amazon launched
AmazonSupply (www.amazonsupply.com), a new
website offering a broad range of parts and supplies to business,
industrial, scientific and commercial
customers. Amazon.ca launched its new Baby store
(amazon.ca/baby) with more than 25,000 baby-
related products.
New Products/Services
Year: 2012
Amazon launched Kindle Fire high definition (HD) tablet which
has seven inch display and is sold for
$199.
New Products/Services
Year: 2012
The company launched Fulfillment by Amazon, a new service
for third-party sellers that provides access
115. Plans/Strategy
Year: 2011
The company announced plans for a new fulfillment center in
Romeoville, Illinois, and Jacksonville,
Florida.
Acquisitions/Mergers/Takeovers
Year: 2011
Amazon acquired the remaining shares in LOVEFiLM
International, one of the leading European
subscription entertainment services.
Contracts/Agreements
Year: 2011
CBS Corporation (CBS) and Amazon entered into a non-
exclusive licensing agreement enabling
Amazon's customers to stream TV shows from CBS's library.
Further in the year, Amazon signed a
licensing agreement with NBCUniversal Domestic TV
Distribution allowing Amazon Prime members to
stream select Universal Pictures movies through Prime Instant
Video.
Contracts/Agreements
Year: 2011
The company entered into a partnership with Triggit, a San
Francisco based company, to strengthen its
117. opened 500,000 square feet fulfillment center in Lebanon,
Tennessee.
New Products/Services
Year: 2011
Amazon launched Kindle Fire selling at $199, much lower than
Apple's cheapest iPad priced at $499.
New Products/Services
Year: 2011
Amazon Launchpad announced a Kickstarter Collection, which
features over 300 Kickstarter products
available for purchase on Amazon.com.
New Products/Services
Year: 2011
Amazon.es launched the Spanish Kindle Store offering its
customers access to more than 22,000
Spanish-language Kindle books, including best sellers, and
more than a thousand free classics in
Spanish. Amazon.it launched the Italian Kindle Store offering
its customers more than 16,000 Italian-
language Kindle books, a wide range of best sellers and
hundreds of free Italian classics
New Products/Services
Year: 2011
120. Year: 2010
Amazon acquired Quidsi, which operates Diapers.com, an
online baby care specialty site, and Soap.com,
an online site for everyday essentials.
Acquisitions/Mergers/Takeovers
Year: 2010
The company acquired BuyVIP.com, a fashion and lifestyle
online buying community.
Corporate Changes/Expansions
Year: 2010
Amazon allowed authors and publishers around the world to use
the self-service Kindle Digital Text
Platform (DTP) to upload and sell books in English, German
and French to customers worldwide in the
Kindle Store. Previously, the service was available only to
authors and publishers in the US.
Corporate Changes/Expansions
Year: 2010
BuyVIP.com has more than six million members in countries
such as Spain, Germany and Italy.
New Products/Services
Year: 2010
122. Year: 2010
AWS launched the beta release of Amazon Simple Notification
Service. This service allows developers to
publish messages from an application and immediately deliver
the message to subscribers or other
applications. AWS launched its Amazon Relational Database
Service in the European Union. The service
provides cost-efficient and resizable database capacity in the
cloud by automating database
administration tasks. Amazon launched a new customer
education center, Amazon 3D 101, a one stop
information and shopping center for all 3D related merchandise.
Acquisitions/Mergers/Takeovers
Year: 2009
Amazon completed the acquisition of Zappos.com, an online
apparel, footwear and accessories retailer.
New Products/Services
Year: 2009
The company introduced 'Amazon Kindle 2'. Amazon launched
the Amazon Xbox LIVE Store,
www.amazon.com/xboxlive, offering customers the option to
purchase and gift selected Xbox LIVE
games, subscription cards and Microsoft Points cards. The
company launched Amazon Kindle DX, a
reading device that offers Kindle's wireless delivery and a
massive selection of content with a large 9.7
inch electronic paper display, built-in PDF reader, auto-rotate
capability, and storage for up to 3,500
books.
124. around the world.
Acquisitions/Mergers/Takeovers
Year: 2008
LOVEFiLM, a digital versatile disc (DVD) rental subscription
service provider in the UK, acquired
Amazon's DVD rental business in the UK and Germany.
Amazon completed the acquisition of
Audible.com. Audible is a provider of spoken audio information
and entertainment on the Internet. As a
result of the transaction, Audible became a wholly-owned
subsidiary of Amazon.
Contracts/Agreements
Year: 2008
Internet Movie Database (www.imdb.com), a subsidiary of
Amazon, agreed to acquire Without A Box, an
online service that enables independent filmmakers to submit
their works to festivals worldwide and to
promote movies online.
Corporate Changes/Expansions
Year: 2008
AWS extended Amazon EC2 to the European market.
New Products/Services
Year: 2008
Amazon launched its new Indie & Art House store at
126. Acquisitions/Mergers/Takeovers
Year: 2006
Amazon acquired Shopbop.com (www.shopbop.com), a retailer
of fashion-forward apparel, shoes and
accessories for women.
New Products/Services
Year: 2006
The company launched Endless.com, an online shoe and
accessories store.
Acquisitions/Mergers/Takeovers
Year: 2005
Amazon acquired BookSurge, a global leader in inventory-free
book printing and fulfillment based in
Charleston, South Carolina.
New Products/Services
Year: 2005
The company officially launched its search engine A9. AWS
launched 'Amazon S3', a simple storage
service for software developers at very low costs.
Acquisitions/Mergers/Takeovers
Year: 2004