BPM CBOK And CBPP® Certification Overview

Association of
Business Process Management
Professionals

Table of Contents ABPMP

• What is the biggest problem facing BPM
Professionals?
• BPM (Common Body of Knowledge)
CBOK®
– Why the BPM CBOK ®?
• Certified Business Process Professional –
CBPP®
– What is the CBPP ®?
• BPM CBOK® and CBPP® Schedule &
Roadmap
© ABPMP International 2

What is the Biggest Problem Facing ABPMP

BPM Professionals?
Companies or individuals starting out in
BPM face a common problem:
– What are the skills and competencies that
we (I) must know in order to be a BPM
Practitioner?
– Where do you find the “WHAT” of BPM?
• There are many organizations and consultants
who will help you with their specific answer to
this question, but no organization has come up
with the broad answer to the
question…………………………………..

UNTIL NOW
ABPMP has developed a comprehensive
Guide to The Common Body of
Knowledge (BPM CBOK®) that is the
foundation for developing the skills,
knowledge and competencies for
practicing BPM

BPM CBOK® Knowledge Areas ABPMP

Knowledge Areas

Business Process Management Technologies
Process Management Organization

Enterprise Process Management


Why the BPM CBOK®? ABPMP

• The BPM CBOK® is the “WHAT” of BPM, not
the “HOW” (methodology).
• One must first know the WHAT before one can
completely understand the HOW of putting it all
together into a comprehensive, sustainable
whole.
• Until now, there has been no comprehensive
resource espousing the skills and competencies
until the BPM CBOK®
• See Appendix for Review of Chapters


Overview of the Certified Business
Process Professional (CBPP®)

What is the CBPP®? ABPMP

BPM Certification means that an individual
has:
– Achieved appropriate professional experience and/or
education;
– Passed a rigorous examination;
– Agreed to abide by a professional code of conduct;
– Committed to maintaining an active credential through
meeting continuing professional development
requirements.


Experience Qualification ABPMP

• 4 Years
• Process management, Process
improvement, &/or Process transformation
experience
• Documentation
• References


Experience Credits Up to 4 years Required ABPMP

• Education
– Undergraduate degree – no additional credit
– Graduate degree, 6 months credit
• BPM Training
– Contact hours (CEUs) up to 500 hours
• Other Professional Certification, e.g.,
PMP, CBAP
– 6 months credit
• Academic Research & Case Study
Development

Recertification ABPMP

• Recertification required every 3 years
– 60 hours of continuing professional education
activities required
– Or retake test
• Some example activities
– Courses, Training, Seminars
– Professional association events
– Writing, Presenting, Teaching


BPM CBOK® and CBPP® Schedule ABPMP

• BPM CBOK® released April 2009 &
available at:
– www.abpmp.org
– www.createspace.com/3376044
• CBPP® Exam Launched:
– January 2010 worldwide in English
– April 2010: German, French, Spanish,
Portuguese
– Q4’10: Japanese, Mandarin

CBOK® and CBPP® Roadmaps ABPMP

Year 4/09 4/11 4/13 4/15

CBOK®

CBOK® Version 2.0 3.0 4.0 5.0

 The CBPP™ will release
updated exams in
alternating years to the
CBOK® releases
Year 1/10 4/10 1/12 1/14 1/16

CBPP®

CBPP® Language English German All All All
CBOK® Version 2.0 French 3.0 4.0 5.0
Portuguese
Spanish
2.0

APPENDIX I

BPM CBOK® Chapters

Chapter 1 - Introduction ABPMP

• Purpose of the CBOK
• Maintenance / feedback of the CBOK
• Release notes
• Summary and organization of the chapters


Chapter 2 - BPM ABPMP

• Core BPM concepts
• Key definitions
• Practicing BPM
• BPM Lifecycle
• Types of processes
• Types of activities
• BPM Critical Success Factors
• BPM Professional Space


Chapter 3 – Process Modeling ABPMP

• Key Definitions
– Diagramming vs. Modeling vs. Mapping
– Process Attributes and Characteristics
• Purpose & Benefits of Modeling
• Modeling Standards and Notations
• Modeling Quality and Perspectives
• Approaches to modeling, Capturing Information
• Modeling Roles and Responsibilities
• Modeling Techniques and Tools
• Process Simulation

Chapter 4 – Process Analysis ABPMP

• Purpose and Benefit of Process Analysis
• Analysis Roles and Responsibilities
• Process Analysis Activities
• Analysis Techniques
• Considerations (i.e.. best practices)


Chapter 5 – Process Design ABPMP

• Purpose and Benefits of Process Design
• Roles and Responsibilities
• Process Design Activities
• Principles of Process Design
• Designing for Compliance
• Business Rules (in a BPM context)
• Considerations and best practices


Chapter 6 – Process Performance ABPMP

Measurement
• Key Definitions
• Importance and Benefits of Process
Performance Measurement
• Monitoring and Controlling Operations
• What to measure / How to measure
• Strategic Alignment
• Modeling and Simulation
• Decision Support
• Considerations

Chapter 7 – Process ABPMP

Transformation
• What is Process Transformation
• Process Improvement Methodologies
• Process Re-Design and Reengineering
• Implementation
• Organizational Change Management
• Sustaining the BPM Lifecycle
• Considerations and Best Practices


Chapter 8 – Process Organization ABPMP

• The Process Oriented Enterprise
• Process Management Roles and
Responsibilities
• Process Owner
• Organizational and Governance Structures
• Team Based Performance


Chapter 9 – Enterprise Process ABPMP

Management
• Key definitions
• Benefits and Requirements for Enterprise
Process Management
• Process Frameworks
• Process Repository Management
• Process Maturity Levels
• From Planning to Action


Chapter 10 – BPM Technology ABPMP

• Importance BPM Technology (for BPM practice)
• Advantages and Risks of Process Automation
• Types of BPM Technology
– Modeling, Analysis, Design, Simulation
– Execution and Control
– Performance Management
– Integrated Suites
• Standards
• Industry Trends
• Implementation considerations


Appendices ABPMP

• Glossary
• References
• BPM Community
• BPM Model Curricula
• BPM Certification Program
• Guide to CBOK® Maintenance
• Contributors


APPENDIX II
What is the Association of
Professionals International?

What is the ABPMP International? ABPMP

• The Association of Business Process
Management Professionals International is a non-
profit, vendor independent professional
organization dedicated to the advancement of
business process management concepts and its
practices.

• ABPMP is practitioner-oriented and
practitioner-led.


Our Vision ABPMP

• ABPMP will lead the development of BPM as a
mainstream discipline
• ABPMP will be the global center for the community of
practice in Business Process Management
• ABPMP will be the professional society for business
process management professionals
• ABPMP will be the recognized authority for certifying
BPM practitioners
• ABPMP will recognize, acknowledge and honor those
who make outstanding contributions to our discipline


Our Mission ABPMP

• The mission of ABPMP is:
– to engage in activities that advance the
practice of business process management,
– to promote and evolve a Common Body of
Knowledge in this field
– to foster the development and advancement
of the skills and competencies of the
professionals who work in this discipline
– to validate the professional qualifications and
certify BPM practitioners


5 Reasons to Join ABPMP ABPMP

International
1. Network with Practitioners around the world - Our Global
Community of Practice - Learn what's worked for others and
leverage the knowledge.

2. The Guide to the BPM Common Body of Knowledge (BPM CBOK®)
- The BPM Knowledge areas that are foundational to the practice of
BPM. Play an active role in evolving BPM CBOK®.

3. Pursue the CBPP® (Certified Business Process Professional) - the
Global Certification Standard for BPM practitioners.

4. The intimacy of the Local Chapter educational meetings where you
can get hands on workshops, like BPM 101, and meet with
colleagues regularly.

5. Professional development opportunities from our Sponsors and
Training Providers.


BPM CBOK And CBPP® Certification Overview

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