SlideShare une entreprise Scribd logo
1  sur  16
Télécharger pour lire hors ligne
WHICH IS
WORTH MORE:
1978 PENNIES
OR
1987 PENNIES
How to deal with conflict in
an agile team.
@tbohnenjnr @tjmkruger
DEFINITION
A state of open, often prolonged
fighting; a battle or war.
A state of disagreement or
disharmony between persons or
ideas.
Capacity to make decisions,
solve problems and
collaborate with others is
generally reduced by a threat
response and increased
under a reward response.
Elliot 2008
A BIG STATEMENT
Fight Flight
STRONG OPINIONS,WEAKLY HELD
“Allow your intuition to guide you o a conclusion, no
matter how imperfect - this is the strong opinion part.
“Then and this is the weakly held part - prove
yourself wrong”
What do I want for myself
What do I want for the
other person
What do I want for the
relationship
Check your motive
What is in it for me, them and the relationship
Avoid the fools choice
Become vulnerable
Maturity
Embrace Conflict
QUESTIONS
Crucial Conversations
@tbohnenjnr @tjmkruger

Contenu connexe

Tendances

March 2011 IABC Presentation
March 2011 IABC PresentationMarch 2011 IABC Presentation
March 2011 IABC Presentation
IABC Louisville
 
April 02 managing conflicts
April 02   managing conflictsApril 02   managing conflicts
April 02 managing conflicts
Eben Schaeffer
 
Chapter 8 conflict mangement skills rev 10 12
Chapter 8 conflict mangement skills rev 10 12Chapter 8 conflict mangement skills rev 10 12
Chapter 8 conflict mangement skills rev 10 12
Ray Brannon
 
Nolr fa14 conflict management
Nolr fa14 conflict managementNolr fa14 conflict management
Nolr fa14 conflict management
lbutle10
 

Tendances (20)

Advertising Techniques And Ps As
Advertising Techniques And Ps AsAdvertising Techniques And Ps As
Advertising Techniques And Ps As
 
Standing up for your point of view
Standing up for your point of viewStanding up for your point of view
Standing up for your point of view
 
March 2011 IABC Presentation
March 2011 IABC PresentationMarch 2011 IABC Presentation
March 2011 IABC Presentation
 
Negotiation Tips and Tricks
Negotiation Tips and TricksNegotiation Tips and Tricks
Negotiation Tips and Tricks
 
Conflict resolution
Conflict resolutionConflict resolution
Conflict resolution
 
Difficult interactions - Part 1
Difficult interactions - Part 1Difficult interactions - Part 1
Difficult interactions - Part 1
 
April 02 managing conflicts
April 02   managing conflictsApril 02   managing conflicts
April 02 managing conflicts
 
Negotiation for Fun and Profit: A Practical Guide
Negotiation for Fun and Profit: A Practical GuideNegotiation for Fun and Profit: A Practical Guide
Negotiation for Fun and Profit: A Practical Guide
 
The power of persuasion
The power of persuasionThe power of persuasion
The power of persuasion
 
Conflict (Social Psychology)
Conflict (Social Psychology)Conflict (Social Psychology)
Conflict (Social Psychology)
 
Tips to Conduct Win-Win Negotiations
Tips to Conduct Win-Win NegotiationsTips to Conduct Win-Win Negotiations
Tips to Conduct Win-Win Negotiations
 
Win win situation
Win win situationWin win situation
Win win situation
 
Three Ps of Crucial Dimensions
Three Ps of Crucial DimensionsThree Ps of Crucial Dimensions
Three Ps of Crucial Dimensions
 
Conflict resolution ppt, SOCIOLOGY OF EDUCATION
Conflict resolution ppt, SOCIOLOGY OF EDUCATIONConflict resolution ppt, SOCIOLOGY OF EDUCATION
Conflict resolution ppt, SOCIOLOGY OF EDUCATION
 
ACR Teleseminar: Coaching the Conflict Pivot
ACR Teleseminar: Coaching the Conflict PivotACR Teleseminar: Coaching the Conflict Pivot
ACR Teleseminar: Coaching the Conflict Pivot
 
Chapter 8 conflict mangement skills rev 10 12
Chapter 8 conflict mangement skills rev 10 12Chapter 8 conflict mangement skills rev 10 12
Chapter 8 conflict mangement skills rev 10 12
 
Training Series Live!: Navigating Conflict in Property Management
Training Series Live!: Navigating Conflict in Property ManagementTraining Series Live!: Navigating Conflict in Property Management
Training Series Live!: Navigating Conflict in Property Management
 
Nolr fa14 conflict management
Nolr fa14 conflict managementNolr fa14 conflict management
Nolr fa14 conflict management
 
Mind it 2 how unrealistic expectations hamper our relationships
Mind it 2   how unrealistic expectations hamper our relationshipsMind it 2   how unrealistic expectations hamper our relationships
Mind it 2 how unrealistic expectations hamper our relationships
 
Co owner conflict l Learnings l Aventus Partners
Co owner conflict l Learnings l Aventus PartnersCo owner conflict l Learnings l Aventus Partners
Co owner conflict l Learnings l Aventus Partners
 

En vedette

連環データマガジン 景気ウォッチャー 2015年10月号(2015年9月度データ)
連環データマガジン 景気ウォッチャー 2015年10月号(2015年9月度データ)連環データマガジン 景気ウォッチャー 2015年10月号(2015年9月度データ)
連環データマガジン 景気ウォッチャー 2015年10月号(2015年9月度データ)
DataCakeBaker corp
 
Role of Textbook in ELT in secondary schools of Karachi -Research Report Eng...
Role of Textbook in ELT in secondary schools of  Karachi -Research Report Eng...Role of Textbook in ELT in secondary schools of  Karachi -Research Report Eng...
Role of Textbook in ELT in secondary schools of Karachi -Research Report Eng...
Bushra Asif
 

En vedette (9)

Slideshow
SlideshowSlideshow
Slideshow
 
CV_SRHAYRI_EN
CV_SRHAYRI_ENCV_SRHAYRI_EN
CV_SRHAYRI_EN
 
Tarea del seminario 6
Tarea del seminario 6Tarea del seminario 6
Tarea del seminario 6
 
Mc laughlin fees (1)
Mc laughlin fees (1)Mc laughlin fees (1)
Mc laughlin fees (1)
 
連環データマガジン 景気ウォッチャー 2015年10月号(2015年9月度データ)
連環データマガジン 景気ウォッチャー 2015年10月号(2015年9月度データ)連環データマガジン 景気ウォッチャー 2015年10月号(2015年9月度データ)
連環データマガジン 景気ウォッチャー 2015年10月号(2015年9月度データ)
 
Role of Textbook in ELT in secondary schools of Karachi -Research Report Eng...
Role of Textbook in ELT in secondary schools of  Karachi -Research Report Eng...Role of Textbook in ELT in secondary schools of  Karachi -Research Report Eng...
Role of Textbook in ELT in secondary schools of Karachi -Research Report Eng...
 
Teacher Tales 6 - Ratnabali Sengupta
Teacher Tales 6 - Ratnabali SenguptaTeacher Tales 6 - Ratnabali Sengupta
Teacher Tales 6 - Ratnabali Sengupta
 
SAYAN MUKHERJEE RESUME
SAYAN MUKHERJEE RESUMESAYAN MUKHERJEE RESUME
SAYAN MUKHERJEE RESUME
 
Informatica 3
Informatica 3Informatica 3
Informatica 3
 

Similaire à How to deal with conflict in an agile team

Leadership Training Week 2
Leadership Training Week 2Leadership Training Week 2
Leadership Training Week 2
GovLoop
 
Conflict resolution lesson
Conflict resolution lessonConflict resolution lesson
Conflict resolution lesson
katelync
 
5/25 Alexandra
5/25 Alexandra5/25 Alexandra
5/25 Alexandra
witeka11
 
Conflict Management Compre
Conflict Management CompreConflict Management Compre
Conflict Management Compre
agoshgopal
 

Similaire à How to deal with conflict in an agile team (20)

Leadership Training Week 2
Leadership Training Week 2Leadership Training Week 2
Leadership Training Week 2
 
Assertiveness.pptx
Assertiveness.pptxAssertiveness.pptx
Assertiveness.pptx
 
Conflict Resolution Workshop Presentation - CCC.pptx
Conflict Resolution Workshop Presentation - CCC.pptxConflict Resolution Workshop Presentation - CCC.pptx
Conflict Resolution Workshop Presentation - CCC.pptx
 
group activity.pdf
group activity.pdfgroup activity.pdf
group activity.pdf
 
Conflict Resolution Workshop Presentation.pptx
Conflict Resolution Workshop Presentation.pptxConflict Resolution Workshop Presentation.pptx
Conflict Resolution Workshop Presentation.pptx
 
Conflict resolution lesson
Conflict resolution lessonConflict resolution lesson
Conflict resolution lesson
 
module 8.pptx
module 8.pptxmodule 8.pptx
module 8.pptx
 
Argue Successfully & Achieve Something
Argue Successfully & Achieve SomethingArgue Successfully & Achieve Something
Argue Successfully & Achieve Something
 
Conflict management final
Conflict management finalConflict management final
Conflict management final
 
powertools
powertoolspowertools
powertools
 
Conflict Management
Conflict ManagementConflict Management
Conflict Management
 
Conflict Management
Conflict ManagementConflict Management
Conflict Management
 
Behavioural-Assessment.pptx
Behavioural-Assessment.pptxBehavioural-Assessment.pptx
Behavioural-Assessment.pptx
 
Summary crucial conversations
Summary crucial conversationsSummary crucial conversations
Summary crucial conversations
 
Ob ppt 180911
Ob ppt 180911Ob ppt 180911
Ob ppt 180911
 
Conflict Management
Conflict ManagementConflict Management
Conflict Management
 
Brendacervantes com104 Standing up for your point
Brendacervantes com104 Standing up for your point Brendacervantes com104 Standing up for your point
Brendacervantes com104 Standing up for your point
 
5/25 Alexandra
5/25 Alexandra5/25 Alexandra
5/25 Alexandra
 
Conflict management
Conflict managementConflict management
Conflict management
 
Conflict Management Compre
Conflict Management CompreConflict Management Compre
Conflict Management Compre
 

Dernier

Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Riyadh +966572737505 get cytotec
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
Nimot Muili
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
alinstan901
 

Dernier (15)

Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptx
 
Intro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptxIntro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptx
 
How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptx
 
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docx
 
Strategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal AnalsysisStrategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal Analsysis
 
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in DelhiIndependent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
 
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic management
 
International Ocean Transportation p.pdf
International Ocean Transportation p.pdfInternational Ocean Transportation p.pdf
International Ocean Transportation p.pdf
 
Safety T fire missions army field Artillery
Safety T fire missions army field ArtillerySafety T fire missions army field Artillery
Safety T fire missions army field Artillery
 
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
 
Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
 

How to deal with conflict in an agile team