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What If?
Putting New Technologies to Work….
the Challenge and the Opportunity
Dr. Tony O’Driscoll
Duke CE
VUCA Vortex
Seven Scary Problems Limiting
Orthodoxies
Learning to Change New Design Rules
A Narrative in Five Acts
Technology and the
VUCA Vortex
Pop Quiz!
SHOUT OUT the ONE TECHNOLOGY you
believe has CHANGED THE WORLD more
than any other?
A Brief History of Economic Growth:
Two Technological Inflections
Growth
Time
A Brief History of Technology Adoption:
Four Key Patterns
Adoption
Time
2004
A Brief Primer of the Pace of Technologcical Change:
Three Successive Derivatives
A NEW-NORMAL of Constant Disequilibrium
New Normal
Learning Challenge = Navigate permanent WHITEWATER
Challenges
are
Less
Predictable
Knowledge
Is
Less
Reliable
VUCA
Vortex
Seven Scary
Problems
We’ve Painted Ourselves into a CORNER!
Learning
Formal Informal
Performance
0%
100%
1. Autonomous Learner
2. Timing
3. Packaging
4. Performance
6. Transfer
7. Value
5. Routinization
Breaking out of the Formal Classroom Learning BOX
Learning
Formal Informal
Performance
0%
100%
Learning
from
Experience
Learning
while
Doing
Learning
from
Others
Shift from bringing the worker
to the learning….
...to bringing the learning to
the work….
A Question from Peter Henschel
H
If more than two-thirds of learning in
organizations happens informally, can
we afford to leave it up to chance?
Overcoming Learning
Orthodoxies
Aidan’s Summer Field Trip to the Lost Colony
H
How did the people of the Lost
Colony disappear between 1585
and 1587?
1585
Slide 28
First Stop, the Blacksmith Shop….
Lost Colony Story
Slide 28
…Next Stop, the Clothes Maker….
Lost Colony Story
Slide 28
….and FINALLY….the Baker!
Aidan’s AHA Moment!
H
They must have all starved to death…
How could anyone live without sliced bread?
Slide 28
One LAST Stop Dad…Pleeeeaaaaassssseee?
H
OK Dad, lets go…
I know what this is…It’s a
CLASSROOM!
Two Quick Questions……
Why is this story
Humorous? What is the Wisdom in the
Humor?
Experiencing the Power of ORTHODOXY
• XXX
• XXX
• XXX
• XXX
• XXX
• XXX
• XXX
YELL out the colors of the
letters
Experiencing the Power of ORTHODOXY
YELL out the colors of the
letters LOUDER
• Green
• Red
• Blue
• Green
• Blue
• Yellow
• Red
Slide 28
A Strong Orthodoxy that lEARNING = TEACHING
Course
Curriculum
Teacher
Student
Program
Topic Test
An important insight from Peter Senge
H
In organization learning efforts the
confusion between training and
learning is fatal.
Learning to Change
PERFORMANCE Centered “From-To’s”
...to LEARNING CHALLENGE
From lesson plan...
...to DO IT TOGETHER
From do it yourself...
...to REAL-TIME
From classroom time...
...to PROBLEM SOLVING NETWORKS
From subject matter experts...
CONTEXT Centered “From-To’s”
...to TASK
From topic...
...to SITUATIONAL CONTEXT
From course content...
...to DOING THEN LEARNING
From learning then doing
LEARNING centered From-To’s
...to LEARNING PULL
From teaching push...
...to VIRTUAL EXPERIENCE
From physical classroom...
...to LEARNER AUTONOMY
From Teacher Authority…
...to CONTEXT CURATION
From Content Creation…
LEARNER Centered From-Tos’
From One Size Fits All…
…to One Size Fits ONE
..to LEARNER centered
From teacher centered...
…to Each at his/her OWN Path
From All Move Together...
A thought from Jay Cross…
H
Getting things done requires good connections of the human
and internet kind.
Schooling has confused us into thinking that learning is
equivalent to pouring knowledge into people’s heads.
It’s more practical to think of learning as optimizing our
networks.
New Design Rules
to build a Deliberately Developmental
System
REFRAMING 70-20-10 as a Deliberately Developmental System
Learning
through
Training
Learning
through
Experience
Learning
through
Others
POP QUIZ: The X Factor?
Content is King but Context is the Kingdom
The X-Factor: Putting Competence in CONTEXT
Competency Competency in
Context
Explicit
Knowledge
Tacit
Knowledge
Competencies
in Role
Performance
in Context
The Nature of Work: From “Find-it-Out” to “FIGURE-IT-OUT”
Role Based
Cohorts
Collectives
of Individuals
Transferring
Knowledge
Collective
Sensemaking
The Learning Environment: From Program to EXPERIENCE
Programs of
Study
Curated
Experiences
Faculty as
Teacher
Faculty as
Collaborator
Controlling
What is Learned
Designing the
Playing Field
The Learning Path: From Giving Answers to Eliciting QUESTIONS
Skill
Forward
Performance
Back
Start with
the Answer
Start with
the Question
Productive
Learning
Generative
Learning
To learn how to navigate
the permanent white
water created by the
VUCA Vortex…
…we must address the
scary problems that have
painted us into a formal
classroom learning
corner…
…by overcoming our own
limiting learning and
development
orthodoxies…
…to recognize how
technology is rapidly changing
the nature of learning on
multiple different
dimensions…
…that can enable new
design rules to
build a deliberately
developmental learning
system
Coming Full CIRCLE
Thanks!
Putting New Technologies to Work in a VUCA World

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Putting New Technologies to Work in a VUCA World

  • 1. What If? Putting New Technologies to Work…. the Challenge and the Opportunity Dr. Tony O’Driscoll Duke CE
  • 2. VUCA Vortex Seven Scary Problems Limiting Orthodoxies Learning to Change New Design Rules A Narrative in Five Acts
  • 4. Pop Quiz! SHOUT OUT the ONE TECHNOLOGY you believe has CHANGED THE WORLD more than any other?
  • 5. A Brief History of Economic Growth: Two Technological Inflections Growth Time
  • 6. A Brief History of Technology Adoption: Four Key Patterns Adoption Time 2004
  • 7. A Brief Primer of the Pace of Technologcical Change: Three Successive Derivatives
  • 8. A NEW-NORMAL of Constant Disequilibrium New Normal
  • 9. Learning Challenge = Navigate permanent WHITEWATER Challenges are Less Predictable Knowledge Is Less Reliable VUCA Vortex
  • 11. We’ve Painted Ourselves into a CORNER! Learning Formal Informal Performance 0% 100% 1. Autonomous Learner 2. Timing 3. Packaging 4. Performance 6. Transfer 7. Value 5. Routinization
  • 12. Breaking out of the Formal Classroom Learning BOX Learning Formal Informal Performance 0% 100% Learning from Experience Learning while Doing Learning from Others Shift from bringing the worker to the learning…. ...to bringing the learning to the work….
  • 13. A Question from Peter Henschel H If more than two-thirds of learning in organizations happens informally, can we afford to leave it up to chance?
  • 15. Aidan’s Summer Field Trip to the Lost Colony H How did the people of the Lost Colony disappear between 1585 and 1587? 1585
  • 16. Slide 28 First Stop, the Blacksmith Shop….
  • 17. Lost Colony Story Slide 28 …Next Stop, the Clothes Maker….
  • 18. Lost Colony Story Slide 28 ….and FINALLY….the Baker!
  • 19. Aidan’s AHA Moment! H They must have all starved to death… How could anyone live without sliced bread?
  • 20. Slide 28 One LAST Stop Dad…Pleeeeaaaaassssseee? H OK Dad, lets go… I know what this is…It’s a CLASSROOM!
  • 21. Two Quick Questions…… Why is this story Humorous? What is the Wisdom in the Humor?
  • 22. Experiencing the Power of ORTHODOXY • XXX • XXX • XXX • XXX • XXX • XXX • XXX YELL out the colors of the letters
  • 23. Experiencing the Power of ORTHODOXY YELL out the colors of the letters LOUDER • Green • Red • Blue • Green • Blue • Yellow • Red
  • 24. Slide 28 A Strong Orthodoxy that lEARNING = TEACHING Course Curriculum Teacher Student Program Topic Test
  • 25. An important insight from Peter Senge H In organization learning efforts the confusion between training and learning is fatal.
  • 27. PERFORMANCE Centered “From-To’s” ...to LEARNING CHALLENGE From lesson plan... ...to DO IT TOGETHER From do it yourself... ...to REAL-TIME From classroom time... ...to PROBLEM SOLVING NETWORKS From subject matter experts...
  • 28. CONTEXT Centered “From-To’s” ...to TASK From topic... ...to SITUATIONAL CONTEXT From course content... ...to DOING THEN LEARNING From learning then doing
  • 29. LEARNING centered From-To’s ...to LEARNING PULL From teaching push... ...to VIRTUAL EXPERIENCE From physical classroom... ...to LEARNER AUTONOMY From Teacher Authority… ...to CONTEXT CURATION From Content Creation…
  • 30. LEARNER Centered From-Tos’ From One Size Fits All… …to One Size Fits ONE ..to LEARNER centered From teacher centered... …to Each at his/her OWN Path From All Move Together...
  • 31. A thought from Jay Cross… H Getting things done requires good connections of the human and internet kind. Schooling has confused us into thinking that learning is equivalent to pouring knowledge into people’s heads. It’s more practical to think of learning as optimizing our networks.
  • 32. New Design Rules to build a Deliberately Developmental System
  • 33. REFRAMING 70-20-10 as a Deliberately Developmental System Learning through Training Learning through Experience Learning through Others
  • 34. POP QUIZ: The X Factor? Content is King but Context is the Kingdom
  • 35. The X-Factor: Putting Competence in CONTEXT Competency Competency in Context Explicit Knowledge Tacit Knowledge Competencies in Role Performance in Context
  • 36. The Nature of Work: From “Find-it-Out” to “FIGURE-IT-OUT” Role Based Cohorts Collectives of Individuals Transferring Knowledge Collective Sensemaking
  • 37. The Learning Environment: From Program to EXPERIENCE Programs of Study Curated Experiences Faculty as Teacher Faculty as Collaborator Controlling What is Learned Designing the Playing Field
  • 38. The Learning Path: From Giving Answers to Eliciting QUESTIONS Skill Forward Performance Back Start with the Answer Start with the Question Productive Learning Generative Learning
  • 39. To learn how to navigate the permanent white water created by the VUCA Vortex… …we must address the scary problems that have painted us into a formal classroom learning corner… …by overcoming our own limiting learning and development orthodoxies… …to recognize how technology is rapidly changing the nature of learning on multiple different dimensions… …that can enable new design rules to build a deliberately developmental learning system Coming Full CIRCLE