Disampaikan dalam FGD RUU Akuntabilitas Kementerian PAN & Reformasi Birokrasi Jakarta, 24 Mei 2011

1. AkuntabilitasdlmKerangka Global Accountability Tri Widodo W Utomo DisampaikandalamFGD RUU Akuntabilitas Kementerian PAN & ReformasiBirokrasi Jakarta, 24 Mei 2011 PKMK LAN-RI

5. PKMK LAN-RI Dimensions of Accountability (AA1000) Transparency Complaint & Response Participation Accountability = f (Tr+Res+Com) Evaluation

6. PKMK LAN-RI Dimensions of Accountability Transparencyconcerns the duty to account to those with a legitimate interest – the stakeholders in the organization. Responsiveness concerns responsibility of the organization for its acts and omissions, including the processes of decision-making and the results of these decisions. Responsiveness entails a responsibility to develop the organization's processes and targets to support the continuous improvement of the organization's performance, Responsiveness concerns the duty to comply with agreed standards regarding both organizational policies and practices, and the reporting of policies and performance.

7. PKMK LAN-RI Source of control & expectation External Internal High Degree of control & autonomy Low Dimensions of Accountability (Romzek & Dubnick, 1987)

8. PKMK LAN-RI Dimensions of Accountability (GAR) Transparency Complaint & Response Participation Accountability = f (Tr+Par+Ev+CR) Evaluation

9. PKMK LAN-RI Dimensions of Accountability - 1 Transparencyis the provision of accessible and timely information to stakeholders and the opening up of organizational procedures, structures, and processes to their assessments. Doing so enables stakeholders to monitor an organization’s activities and hold it to account for its commitments, actions, and decisions. Its criteria includes: Respond to all information requests within a certain timeframe and justify denials; Identify a narrowly defined set of conditions for non disclosure of information; Have in place an appeals process for denied information requests.

10. PKMK LAN-RI Dimensions of Accountability - 2 Participationis the active engagement of both internal and external stakeholders in the decisions and activities that affect them. At a minimum, participation must include the ability to influence decision making, not just seek approval or acceptance of a decision or activity. Its criteria includes: Clearly identify the activities and level (operational, policy, strategy) at which stakeholders can expect to be engaged; Communicate in a timely manner the purpose of any engagement and the scope for stakeholder influence; Disclose the outcomes of engagement, unless requested not to by stakeholders; Change policy or practice as a result of engagement or else provide an explanation to stakeholders why the input was not taken on board.

11. PKMK LAN-RI Dimensions of Accountability - 3 Evaluation is the process through which an organization monitors and reviews its progress against goals and objectives, feeds learning from this into future planning, and reports on the results of the process. Evaluation ensures that an organization learns from and is accountable for its performance. Its criteria includes: Engage external stakeholders in the evaluation of activities that impact them Use evaluation results to inform future decision making Be open and transparent about evaluation results Evaluate performance in relation to strategic plan, internal administrative and management policies, issues specific policies, and operations

12. PKMK LAN-RI Dimensions of Accountability - 4 Complaint & Response are channels developed by organizations that enable stakeholders to file complaints on issues of non-compliance or against decisions and actions, and that ensure such complaints are properly reviewed and acted upon. Its criteria includes: Maintain confidentiality of external complainants; Guarantee non-retaliation; Provide a clear description of how external complaints can be made and how they will be investigated; Ensure independence of those assessing, investigating, and responding to external complaints; Have in place an appeals process for external complaints unsatisfied with the outcome of an investigation.

13. PKMK LAN-RI SkorAkuntabilitasIGO’s 2007

14. akuntabilitas = akumulasifungsimanajemenpublik

15. Tri Widodo W. Utomo PKMK LAN-RI Thank You … triwidodowu@yahoo.com www.triwidodowutomo.blogspot.com www.slideshare.net/triwidodowutomo