This document discusses different generational perspectives on various topics related to work including work ethic, respect, communication, decision making, dress code, feedback, fun, loyalty, knowledge transfer, meetings, policies, and training. For each topic, perspectives from multiple generations are presented ranging from more traditional views to more modern views that value flexibility, autonomy, and work-life integration. The document aims to surface generational differences and considerations for improving multi-generational collaboration and retention of younger employees.

6. What do I think
about work?
I work 9 to 5 and stay
late with overtime.
I work 8 to 6 and then
take it home.
I try to get it all done at work; I’ll
take it home if I have to.
It’s a 24/7 world, so I’m
leaving at 5:00. I can
log on tonight.
WORK ETHIC

7. What do I think
about respect?
I will give you respect if you
prove to me you deserve it.
I will figure out the hierarchy
and find my place.
I will give respect to those who
“get it” and will take me
seriously.
I can work my way up to a
position that gets respect.
RESPECT

9. Generational Sticking Points
• Communication
• Decision Making
• Dress Code
• Feedback
• Fun
• Loyalty
• Knowledge
Transfer
• Meetings
• Policies
• Respect
• Training
• Work Ethic

10. 1. The smart phone is a third hand
2. Want to be community leaders
and influence community values
43/49%
3. Greater openness leads to greater
anxiety and emotional 84/57% half
4. Emerging Adulthood
Gen Z

11. What questions do you have
about the other generations at
home, church, and their
spiritual life?

15. Emerging
Adulthood

16. What do younger emerging adults
want?
1. Freedom from boredom
2. Choice to relocate
3. Leave and come back
4. Clarity on how the game is played
5. Friends—call in well
6. Seat at the table
7. Choice in hardware

17. What are you considering or trying
to recruit 20 somethings?
Are your older team members or
managers more interested in fixing
or flexing?

18. 4 Essentials for Recruiting Millennials
1. You will spend more time at it. Just
saying . . .
2. They best ones will find the best
ones.
3. You need something for the
parents.
4. Start with what not to like.

19. What do I think
about leaving a
company?
Job hopping is the kiss
of death for your career.
Leaving is often necessary to
get ahead.
Leaving is necessary in some
situations.
There’s nothing wrong with
changing careers until you find
the right one for you. But if you
like your organization, why
leave? Just do a different job.
LOYALTY

20. 4 Ways to Cut Millennial Turnover
1. Expedite their contribution so they
don’t hurry their exit.
2. Make their boredom your job.
3. Create conversations so they don’t
think you are yelling.
4. Talk career path even if you don’t have
all the answers.

21. How to cut generational turnover in half
free videos
www.PeopleDrivenResults.com

24. Preparing Millennials
1.You can’t fix life stage.
2. Specific about outcomes, lighter on
methods.
3. Know your line.
4. Heavy on the why.
5. Ask them how.
6. They will leave.

25. How do I like
knowledge
to be
transferred?
Observational and oral
Oral and written
Observational and oral
Written and video
KNOWLEDGE TRANSFER

26. How do I
communicate?
I write a memo, send a letter,
listen to a speech, and
call a meeting.
I write a memo (with the
distribution list alphabetized),
pick up the phone, and set up
an appointment.
I send a text message (vowels are
optional) or instant message,
replay the speech online, or
connect on a social networking
site.
What are memos? I send an
email or instant message,
search online for a summary of
the speech, and meet virtually.
COMMUNICATION

27. What do I
think about
feedback?
If you do anything wrong, the
Boss will let you know.
People who respect each
other don’t need a form or a
meeting; they just say what
they think.
Annual performance
appraisals and quarterly one-
on-one meetings with the
boss allow employees to know
where they stand.
Just put the score on the
screen, like a video game, so
there’s instant feedback.
FEEDBACK

28. How should
decisions be
made?
The boss decides.
We use decision-making
processes, and the boss
ultimately decides.
We work through the
options and decide
together. If we can’t, the
boss decides.
Whoever is the most
savvy on this topic
decides.
DECISION MAKING

29. What do I
think about
fun at work?
I’ll relax once the work
is done.
It’s work – quit trying to make
it something it’s not.
The work itself is fun.
I’ll get more done if we have
fun.
FUN AT WORK

30. What do I think
about
meetings?
We met infrequently, and the
boss did most of the talking.
If meetings are not relevant
and do not keep moving, I
will multitask. We could do
some of this electronically.
Meetings were how we got
information, and they created
political opportunities for
everyone.
Meetings are okay, but don’t
bore me. Make it interactive,
or I may interrupt.
MEETINGS

31. What do I think
about policies?
Everyone needs to do what
they’re told.
Rules are made to be
broken.
Let’s create a policy or
procedure so everything runs
smoothly and is fair for
everyone.
If it doesn’t make sense, I’ll
assume it’s a guideline.
POLICIES

32. How to Motivate Millennials
www.PeopleDrivenResults.com/ideas