the introduction to E-commerce

1. This slides were developed special for gbs class 2013

2. the Evolution of Corporate Computing & internet technology
Computing technology
Business application
Mainframes Computers 1950-1975
Transaction automation, Payroll,
Accounts receivable
Mini Computers 1970-1980
Business function automation,
Marketing, HRM, Design
Personal Computers 1980-present
Desktop automation, Word
processing, Spreadsheets,
Databases
Local Area Network / Server
Computing 1980-present
Workgroup automation, Documents
sharing, Project management,
Messaging and E-mail
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3. the Evolution of Corporate Computing & internet technology
Computing technology
Business application
Enterprise-Wide Computing
1990-present
Enterprise-wide automation,
Resource planning systems,
Integrated finance-manufacturing
systems, Human resource planning
Internet and World wide web
1995-present
Industrial system automation, Supply
chain management, customer
relationship management, Channel
management systems
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4. The multidiscipline Concerned with E-Commerce
Sociology
Finance /
Accounting
Computer
Science
Management
Science
Management
Marketing
Information
System
Economics
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5. E-Commerce Vs. e-business
e-business
refers to conducting business
activities, including business
to business activities, using
electronic communication
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6. e-business
Involves
Digital enablement of transactions
and processes within a firm,
involving information systems under
the control of the firm
E-business does not involve
commercial transactions across
organizational boundaries where
value is exchanged
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7. e-commerce
Electronic commerce is the
use of technology, in particular
the Internet, to conduct
business
Refers to
Buying
Selling
Digitally enabled commercial transactions
between organizations and individuals
include all transactions mediated by digital
technology
Electronically
Interactively
Commercial transactions involve the
exchange of value across organizational or
individual boundaries in return for products
or services
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8. The Difference Between
E-commerce and E-Business
E-Business
System
E-Commerce
System
CUSTOMERS
SUPPLIERS
Technology
infrastructure
FIRM
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9. The exchange of goods and services
for money, consists of:
Buyers
these are people with money who
want to purchase a good or service
Sellers
these are the people who offer
goods and services to buyers
Producers
these are the people who create the
products and services that sellers
offer to buyers
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10. Product or Services
a Place from which to sell the products
Methods to attract consumers / market
Methods to accept orders
Payments Methods
Methods to deliver the services or goods
Sometimes customers do not like what they
buy, so you need a way to accept returns
Need a customer service and technical
support department to assist customers
with products.
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11. THE BIRTH OF E-COMMERCE
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12. 1969 started as US Government Project
The purpose was to create a net that can
function even if one center is destroyed in a
military attack.
“Hub and spokes” can be useless if the hub is
destroyed. Network can continue to be
functional even if some nodes are destroyed,
as long as information can pass through other
nodes.
Effective in 1971 with computers on both
coasts of the US.
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13. In 1980’s Personal computers or terminals
were connected to a server.
The server was a mainframe, or connected to a
mainframe computer.
The mainframe was connected to another
mainframe of the company in another location
via dedicated lines
Only large companies could afford the expense
and investment in equipment
E-commerce has changed over time. Originally
E-commerce meant the facilitation of
commercial trans electronic using technology
such as EDI.
The E in e-commerce refers to the technology
– electronic, the commerce means traditional
business models.
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14. Connections across countries and continents
made through dedicated fast lines.
A company may have one local network (LAN), which is connected
to the Internet through a Regional network. Well established in
N.A., Europe and certain Asian countries.
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15. Mainframes
term for very large
computers, used to
handle large amount
of data or complex
processes, and the
main advantage is
reliability
Mainframes
medium sized, less
expensive and smaller,
usually a server
Microcomputer
Servers
PC or laptop,
work stations
with computing
capabilities
single-users
systems linked
to form a
network
Server is a dedicated device to
perform a specific task, such as DB2,
printing, software applications etc.
dedicated to one task.eg. Network
server manages network traffic, print
server managers the printers and print
functions.
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16. Series of points or nodes interconnected
by communication paths.
Node is a connection point for
transmitting data
Network can interconnect with other
networks to form global networks
Facilitates resource sharing
THE Network
BENEFITS
Provides reliability
COST effective
Provide a powerful medium across geographical divide
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17. Type Of Signal
Either voice or data signal for telephones
Nature of
connection
Connection : dial up, dedicated has implication for
security, and cost
Types of
physical links
Physical : optic fiber, coaxial cable, and types of wires
e.g.: copper
Topology
Describes the configuration or arrangement, bus, star
or ring network
Communication
model
Either a client / server or peer to peer model
Geographical
distance
Local Area Network (LAN), small area share a single
server. Metropolitan Area Network (MAN) covers LAN.
Wide Area Network (WAN) covers MAN. Internet a
network of networks that covers the entire globe
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18. Allows any two computers to communicate and exchange data.
The Internet transfers data packets among computers.
Each packet is identified by the sender address and a receiver
address.
The sender´s computer transfers the data packet to another
computer on the Internet, which transfers it to a chain of other
computers until it reaches the final destination.
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19. Internet uses
TCP/IP
every computer
on the Internet
has an IP address
IP address is numerical, separated by dots Works with DNS
(domain name system) created to pair an IPP address with a
domain name such as www.abc.com. Domain names must be
registered.
.com
.gov
.edu
.net
.int
.ac
.mil
.org
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20. Technology first adopted to increase
efficiency – doing the same tasks
faster e.g. word processing instead
of typing
Technology next adopted to
increase effectiveness – doing
tasks not only faster but better
e.g. spreadsheets transformed
finance and accounting (as well
as science and other fields)
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21. THANK YOU FOR LISTENING
1st Meeting
Business Communication
STIE GICI Business School
October 2013
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