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IP

Point Call Centre v.1.1

        Point Call Centre

        1.1
17.01.2010
IP                                Point Call Centre v.1.1   2010




                           IP
                                Point Call Centre v.1.1




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1.
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                                2
IP                                  Point Call Centre v.1.1       2010




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IP                                                        Point Call Centre v.1.1                           2010

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IP                                                    Point Call Centre v.1.1            2010

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                                                                     6
IP                Point Call Centre v.1.1   2010

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     7
IP                                Point Call Centre v.1.1          2010

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                  PCM 8 bit, 8 khz, ulaw,
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              8
IP                                 Point Call Centre v.1.1   2010




                                                  Point Supervisor Desktop
                                         :



        : Intel Pentium 4 (Celeron) Dual Core 2,0
    DDR SDRAM 2048
                      MS Windows XP
                                            100

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                 Ethernet 100/1000Mb
                                             32
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                                 9
IP                             Point Call Centre v.1.1   2010




                                                   Point Call Centre.


                                                    .

                      Point Call Centre

                                                                               .

                                                                        Point Call
Centre                                                        ,
                                                                    .


                                                            – USB Flash Disk ,

             ,                       .

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                                               – USB Flash Disk,
                                                            .


                       Point Call Centre
                                                        .



                                           :___________________________




                                     10
IP                           Point Call Centre v.1.1   2010




                                            Point Call Centre,
     ,
                      .

                      : pldm@mail.ru
: + 996 700 147 000




                          11

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Point call centre v.1.1

  • 1. IP Point Call Centre v.1.1 Point Call Centre 1.1 17.01.2010
  • 2. IP Point Call Centre v.1.1 2010 IP Point Call Centre v.1.1 : 1. 2. 3. 4. 5. IP 6. 7. IVR, 8. Point Call Centre, 9. . 10. 11. . 2
  • 3. IP Point Call Centre v.1.1 2010 : IP Point Call Centre v.1.1 1. IP Point Call Centre v.1.1 , - - . IP , , . , . , ( ) , , , " Point Call Centre v.1.1 " ! IP Point Call Centre 3
  • 4. IP Point Call Centre v.1.1 2010 v.1.1. , ( ). : , , IP ( ) , . – , , IP PBX Point Call Centre v.1.1. – . – . IP , . , IP , . , ( ) . , , , . 2. – IVR IVR , . IVR – ,( . ) , . , . – , Call . , IVR, , , , , . 4
  • 5. IP Point Call Centre v.1.1 2010 " "( IVR) , . : c , , . , . . , , . , . IVR , . , IVR , . 3. – Point Call Centre v.1.1. . , all . Point all- , , . , , , . , . . Point Operator Desktop, . , , . . 5
  • 6. IP Point Call Centre v.1.1 2010 , . , . – IVR, . , , IVR. , , . , . . , . 4. Point Call Centre v.1.1 - , . , , . . , , ( , , ). « »- . - ( ). , , , , , . 6
  • 7. IP Point Call Centre v.1.1 2010 Point Call Centre v.1.1 . Point Call Centre 7
  • 8. IP Point Call Centre v.1.1 2010 : 1 2 20 2 . 20, . IVR 30 IVR -3, . IVR 30, IVR 100 Point Call Centre SIP, IAX2 PCM 8 bit, 8 khz, ulaw, alaw, GSM, g711, g726, GSM speex, (13 ) FXO, E1PRI, SIP FXO, E1PRI , . SIP 32 . , CDR 3 20 8
  • 9. IP Point Call Centre v.1.1 2010 Point Supervisor Desktop : : Intel Pentium 4 (Celeron) Dual Core 2,0 DDR SDRAM 2048 MS Windows XP 100 . Ethernet 100/1000Mb 32 1024 768 24 . ) 9
  • 10. IP Point Call Centre v.1.1 2010 Point Call Centre. . Point Call Centre . Point Call Centre , . – USB Flash Disk , , . ! Point Call Centre – USB Flash Disk, . Point Call Centre . :___________________________ 10
  • 11. IP Point Call Centre v.1.1 2010 Point Call Centre, , . : pldm@mail.ru : + 996 700 147 000 11