Business ethics refers to ethical standards and principles that guide conduct in business organizations. It includes topics like honesty, fairness, equality, promise keeping and respect for persons and property. Unethical behavior in businesses can arise from stress, lack of knowledge, or pressure to perform, and can harm stakeholders, employees and society. Examples include stealing, forgery, abuse of clients or employees, and gossip. Employers address unethical behavior through measures like ethics training, codes of conduct, and increased security and loyalty programs. As employees, the choices are to ignore issues, rationalize unethical acts, speak up to clarify issues, or report wrongdoing through proper channels.

2. BUSINESS ETHICS

3. WHAT IS ETHICS
 Ethics may be referred to some standardized form of
conduct or behavior of individuals, understood and
accepted in a particular field of activity
 The work “ETHICS” has its origin in Greek word “Ethics”
means character, norms, morals and ideals prevailing in
a group and society.
 Ethics is a mass of moral principles or set of values
about what conduct ought to be. They give an idea what
is right or wrong, true of false, fair or unfair, just or unjust,
proper or improper, e.g. Honesty, obedience, equality,
fairness, etc and respect and then doing the right thing

4. BUSINESS ETHICS
Carter McNamara has defined: “Business ethics
is generally coming to know what is right and
wrong in the workplace and doing what is right-
this is in regard to efforts of products/ services
and in relationships with stakeholders.”
A group of moral principles, standards of behavior, or
set of values regarding proper conduct in the
workplace

5. Ethical questions fall under one or more of
following levels:
Level 2 : Stake holders
Level 3 : Internal policy
Level 4 : Individual
Level 1: Society

6. Continued…
 Individual level: personal level interactions,
obligations and rights as human beings
 Internal policy: ethics in practices of organization
w.r.t. employment, rights of employees, etc.
 Stake holders: suppliers, creditors, customers, etc.
 Society: External agencies, social institutions, etc.

7. Common Morality: (Morals or Principles)
Morality is body of rules governing the ordinary
ethical problems
 Promise keeping
 Non- malevolence (prevent violent conflicts)
 Mutual aid (among people, societies, nations)
 Respect for persons (regard other people as an end in
themselves)
 Respect for property ( obtain consent of owners before
using their property.

8. How to have ethics in business ?
 Ethical Audits, Ethics committees, judicial boards, Ethics
training programs, etc., :- to have ethical policies in
business
 Groups to whom corporate ethics codes apply??
* Employees & their families
* Local communities
* Suppliers
* Share holders
* Country Govt.
* Foreign Govt.s

9. Global Ethical Issues
Wages and hours
Child labour
Discrimination
Legal and ethical business practices
Product safety and quality
Environment

10. What causes unethical behaviour
 Stress
 Confusion
 Pressure to perform at expected levels
 Competition within the industry
 No knowledge

11. ETHICS IN THE WORKPLACE
Relationships at Work
Management/owner toward
client/customer
Management/owner toward
employees
Employee toward Employer,
Co-workers, Customers

12. ETHICS IN THE WORKPLACE
Business Abuse
Any :
illegal
unethical
irresponsible Act done
against an Employer

13. ETHICS IN THE WORKPLACE
Results of Business
Abuse
Higher prices
Business Failure
Fewer Jobs
Unpleasant Working
Conditions

14. ETHICS IN THE WORKPLACE
A.Examples of Business Abuse
Stealing
 Merchandise
 Money
* Shoplift *Kickback
* Conflict of Interest
* Unauthorized Discounts
 Time

15. ETHICS IN THE WORKPLACE
A. Examples of Business
Abuse (Continued)
 Vandalism (damage)
 Forge Records
 Break Confidentiality
 Ignore Safety Rules
 Misrepresent Merchandise

16. ETHICS IN THE WORKPLACE
A. Examples of Business
Abuse (Continued)
 Poor Client Service
 Irresponsible Behavior
 Addictions
* drugs
* alcohol
* tobacco

17. ETHICS IN THE WORKPLACE
A. Examples of Business
Abuse (Continued)
 Gossip
* Causes poor work
environment (morale)
* Lowers Productivity

18. ETHICS IN THE WORKPLACE
How Do We Rationalize
Business Abuse?
 Everybody does it
 The co. won’t mind it
 The co. overcharges
 I’m not paid enough
 The co. doesn’t deserve my
loyalty

19. ETHICS IN THE WORKPLACE
C. How Employers
Respond to Business
Abuse
Increase Security
* loss prevention mgmt.
* surveillance
* Networks/Helplines
* threats of prosecution

20. ETHICS IN THE WORKPLACE
C. How Employers
Respond to Business
Abuse (Continued)
Increase Employee Loyalty
* fair wages & benefits
* fair/consistent treatment
* recognition for good wk
* foster family climate

21. ETHICS IN THE WORKPLACE
D. As Employees, What
Are Our Choices?
 Ignore Business Abuse
 Rationalize it away
 Speak Up
 Discuss to Clarify Issues
 Blow the Whistle!

22. Campus Overview
907/A Uvarshad,
Gandhinagar
Highway, Ahmedabad –
382422.
Ahmedabad Kolkata
Infinity Benchmark, 10th
Floor, Plot G1,
Block EP & GP,
Sector V, Salt-Lake,
Kolkata – 700091.
Mumbai
Goldline Business Centre
Linkway Estate,
Next to Chincholi Fire
Brigade, Malad (West),
Mumbai – 400 064.

23. THANK YOU