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1. Handheld Terminals for a smarter and faster customer service
Customer service is paramount in the modern world. Whether it is a shopping center or restaurant, mall
or medical shop; people expect a quick response and accurate billing. Hence, process automation
becomes a necessary aspect. Billing is a time-consuming and critical process of a commercial setup.
Especially during rush hours and festive seasons, people find it highly frustrating if they need to spend
more time in billing than shopping. It is the reason; handheld Terminals become popular nowadays.
They make the work smart, swift, and smooth.
Wireless or wired handheld Terminals work on the same concept; only they interact with the base
station differently. Nowadays, multipurpose terminals are available for taking orders and calculating bill
amount. Fully integrated devices are secure and safe. They are easy to operate, and the team members
do not need complex technical training to use these quick ‘n’ easy devices. They can become an expert
in just a two hours training program.
Qualities that make vertexcomsys Handheld Terminals so special
A business unit gets guaranteed benefits by installing good quality vertexcomsys handheld devices. Here
are a few salient features.
 A handheld terminal contains features of conventional POS (Point Of Sales) interface. Moreover,
it brings all the benefit of mobility. Thus, people get enhanced functionality without
compromising on quality.
 Centralized database: Since these smart devices interact with the base station, they do not need
a separate database. They talk to the central database and exchange information. With a

2. capability of integrating with third-party commercial software, handheld Terminals become
highly popular.
 Enhanced customer service: When customer-facing outlets use these devices, they can manage
rush better. Particularly during peak hours, automation helps in keeping the customer
satisfaction unaffected. People like the promptness, and there are bright chances of repeat
footfall.
Install new-age handheld Terminals and position your organization as smart and techno-savvy!