Vishad Garg
6 SlideShares 69 Abonné 64 Suivis
Personal Information
Entreprise/Lieu de travail
Bengaluru Area, India India
Profession
Delivery Manager at CGI
Secteur d’activité
Telecom / Mobile
À propos
Forward-Thinking Technologist & Manager with Entrepreneurial Approach. Proven expertise in: Project, Program & Delivery Management, Operations and Staffing, Quality Assurance, Client Management, Team Development and Maturing, Business & Functional Analysis Over 13 years of insightful IT industry experience and 4 years of non-IT experience, with a knack for rapidly mastering new technologies; able to bridge gaps in understanding and tailor technical and operational solutions that deliver high value. Spent a significant amount of time (7 years) in start-up companies, with enough success to keep going for 7 years. Worked with Marquee companies like Bank of America, Aspect, CGI and Tata ...
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aspect uip overview aspect contact center overview aspect outbound aspect inbound aspect physical architecture contact center terms contact center glossary contact center terminology aspect uip logical architecture aspect unified ip architecture introduction to genesys genesys overview service layer user interaction layer media layer management layer genesys configuration layer genesys layered architecture genesys framework
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Présentations

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Software test management

il y a 10 ans • 1993 Vues

A glimpse of voice technology

il y a 10 ans • 1633 Vues

Genesys framework

il y a 6 ans • 7871 Vues

Aspect UIP Logical Architecture

il y a 6 ans • 3872 Vues

Contact Center Terminology

il y a 6 ans • 1647 Vues

Aspect Unified IP Overview and Physical Architecture

il y a 6 ans • 4340 Vues
Personal Information
Entreprise/Lieu de travail
Bengaluru Area, India India
Profession
Delivery Manager at CGI
Secteur d’activité
Telecom / Mobile
À propos
Forward-Thinking Technologist & Manager with Entrepreneurial Approach. Proven expertise in: Project, Program & Delivery Management, Operations and Staffing, Quality Assurance, Client Management, Team Development and Maturing, Business & Functional Analysis Over 13 years of insightful IT industry experience and 4 years of non-IT experience, with a knack for rapidly mastering new technologies; able to bridge gaps in understanding and tailor technical and operational solutions that deliver high value. Spent a significant amount of time (7 years) in start-up companies, with enough success to keep going for 7 years. Worked with Marquee companies like Bank of America, Aspect, CGI and Tata ...
Mots-clés
aspect uip overview aspect contact center overview aspect outbound aspect inbound aspect physical architecture contact center terms contact center glossary contact center terminology aspect uip logical architecture aspect unified ip architecture introduction to genesys genesys overview service layer user interaction layer media layer management layer genesys configuration layer genesys layered architecture genesys framework
Tout plus