Personal Information
Entreprise/Lieu de travail
Bengaluru Area, India India
Profession
Delivery Manager at CGI
Secteur d’activité
Telecom / Mobile
À propos
Forward-Thinking Technologist & Manager with Entrepreneurial Approach.
Proven expertise in: Project, Program & Delivery Management, Operations and Staffing, Quality Assurance, Client Management, Team Development and Maturing, Business & Functional Analysis
Over 13 years of insightful IT industry experience and 4 years of non-IT experience, with a knack for rapidly mastering new technologies; able to bridge gaps in understanding and tailor technical and operational solutions that deliver high value.
Spent a significant amount of time (7 years) in start-up companies, with enough success to keep going for 7 years.
Worked with Marquee companies like Bank of America, Aspect, CGI and Tata ...
Mots-clés
aspect uip overview
aspect contact center overview
aspect outbound
aspect inbound
aspect physical architecture
contact center terms
contact center glossary
contact center terminology
aspect uip logical architecture
aspect unified ip architecture
introduction to genesys
genesys overview
service layer
user interaction layer
media layer
management layer
genesys configuration layer
genesys layered architecture
genesys framework
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