1. One of six business intelligence solutions from
TCELab helping companies measure, improve and
valuate the health of the customer relationship
leading to exponential revenue growth.
CRDi (Customer Relationship Diagnostic) is a one
time customer loyalty research survey that diagnoses
5 key performance indicators. Used by Investors as
part of their customer due diligence in their investing
and acquisition decisions.
1 RAPid
Customer
Loyalty
6.1
Score
2 Potential impact
of loyalty on
Revenue Growth
Estimated ROI of expenditure = 47%
4 Key Driver Chart
Net Revenue Growth = $1,214,000
3 Verbatim and Sentiment
Analysis
5 Competitor
Benchmarking: 54%
percentile
(C-PeRk)
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Management (CEM)
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