2. LEADERSHIP MATRIX
Customer Practice
Management Management
IT Practice
Leader
Profitability & Partner
Operations Engagement
3. Led $12 million Negotiated Growth-
CUSTOMER MANAGEMENT
Contract Management
Generated $2
Delivery Management
Business Development
project that $20mn 3 year
supports $3
million new
revenue deal Enabler…
annual revenues
billion in and built long- Expanding
revenues and is term revenue
used by 70,000 Signed up 2
streams valued customers in the •Business
employees at $5 million
across 12 first year of
annually. launching a AVM
countries. •Profitability
model at
Sealed a $20 mn Drivestream
Standardized deal in 5 months
delivery for CIME
processes, Streamlined
Vertical Revenue
reduce turn
around time and recognition
increase Resulted in model for fixed
efficiencies growing AVM bid projects for
revenue from Cognizant and
existing Drivestream
accounts from $1
Built million to $2.5
organizational million in a Setup shared
change single year. services contract
management management
(OCM) team to structure at
manage ERP Consistently various
project; now partnered with organizations
supports change CXO to sell and including
management deliver solutions Cerner, GE
activities Healthcare,
globally for Cognizant
multiple
applications.
4. Trained staff on Set new industry Revolutionizing
Practice Utilization
Introduced
Process Improvement
PRACTICE MANAGEMENT
People Management
methodologies review system benchmarks
and served as for with nearly 92%
point of contact onsite/offshore utilization •Customer
for problem
escalations.
resources Satisfaction
Lowered project Reduced
overruns by 30%, Clearly defined turnaround time •Business
improved performance for resource
resource fulfillment from Processes
goals and career
utilization 20% progression 3 to 2 weeks
paths for •Delivery
consultants, Transformed Processes
Substantially project
enhanced training center
managers, and into highly
project quality delivery Leadership
resulting in 40% effective
directors offshore delivery Competencies
improvement in
average client center that
satisfaction generated $1
Elevated
million annual •Visioning
employee
satisfaction 20% revenues
Reengineered (to 80%--as •Resourcing
delivery quality measured by
control surveys) in 2 Improved
mechanisms for employee •Developing
years
custom project retention by
development. rewarding
Reduced project Developed results and
overruns for cohesive saved average of
custom communication $300,000 per year
development platform on staffing costs
projects by 60% between onsite
and achieved on- resources and
time/budget offshore
delivery of all development
projects. center
5. Launched Consistently Brand
Profitability Management
Significantly
Partner Management
PARTNER, OPERATIONS MANAGEMENT
Operations Management
Drivestream into improved entire maintained a
the “big league” corporate M&A Customer Attributes
by forging process and cut Profitability of
relationships 28-33% on
time for system •Confident
with such highly integrations by Accounts
referenceable 50%
market leaders •Self Motivated
as Intel and Substantially
Oracle Reduced enhanced
project quality •Supportive
monthly
financial close resulting in 40%
Created healthy cycle from 23 improvement in “Sarat is like
revenue pipeline days to 12 average client
and stabilized satisfaction Cuisinart - Give
quarter-over- him the
quarter income Enabled
through company to Generated $2 ingredients and
million new
partnerships improve bottom-
annual revenues
he always
and top-line
efficiency: lower and built long- comes out with
Successfully term revenue
rolled out
travel costs 1%
streams valued
something
without
complex ERP impacting at $5 million better”
application in a business growth annually with
multi- average 20%
partner/vendor profitability
setup. Cut
subcontractor
costs average of
Identified 10% across
partnership business units
opportunities
with various
billing vendors
to expand
Communications
BPO
6. SENIOR-LEVEL TECHNOLOGY EXECUTIVE: IT
SERVICES & CONSULTING
þ GROWTH-ENABLER… EXPANDING BUSINESS &
PROFITABILITY BY REVOLUTIONIZING CUSTOMER
SATISFACTION, BUSINESS PROCESSES, DELIVERY
PROCESSES & PERFORMANCE LEVELS
Sarat Varanasi
201-658-5611(Cell)
571-333-4713 (Mobile)
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