You own a transportation company. Whether you're a heavy haul company or a truckload logistics firm, our dispatching technology solutions can fit your needs. We've helped construction equipment dealers, bulk/aggregate material movers and small 2 truck start-ups.
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2. Current Dispatching Environment
• Handwritten forms and paperwork for dispatchers and drivers
• Inefficient communication – in-person, phone, text, emails
• Don’t know where your drivers are
• Redundant entry during billing – sometimes inaccurate.
• Re-active culture – ex. Last minute changes
• It works
3. DSi Transport Manager ®
• Streamline dispatching process from quote to invoice
Quote Schedule Dispatch Work Invoice
Repeat Customer
• Data is carried seamlessly from one step to
next – eliminate redundant, inaccurate entry
• Same data is communicated to all personnel
involved – dispatchers, drivers, managers
• Keep records of past moves in a centralized
place – easy to retrieve by search
indicates typical pain points
in traditional dispatching
4. Quote to Dispatch
• Shortcuts and templates to
speed up entry
• Retrieve machine weight and
dimensions
• Print or Email quote
• Easily convert quote to order
• Immediate access to helpful
tools
5. Organize and Schedule
• Drag-and-drop scheduling
with Timeline
• Up-to-date view of your
fleet with DSi Mobile
• Find orders easily with
customizable search filters.
• Shared data– everyone
sees the same schedule
Efficient Dispatching = Know where drivers are (GPS) + Where they are going (Scheduling)
6. Dispatch and Perform Work
• Receive load data wherever they are
– Cuts down phone calls
– Re-route drivers easily
• Drivers are tied into the system to
add valuable timestamp data that is
otherwise hand-keyed
– Out for Pick-up, At Pick-up, Out for
Delivery, etc.
• Driver tools – HOS compliance, Photo
attachments, Fuel logging, Messaging
7. Billing
• Include all incidentals and surcharges
• Customize invoice template to include
information that customer wants
• One-click Invoice – Email or Print
• Flexible – Mult. Orders per invoice
• Integrated with Accounting System
Be Proactive
Re-active: Having to hear the customer say “Why is this on my
invoice?” and then reacting to it.
Pro-active: Telling the customer ahead of time “XYZ happened and
we incurred this charge. However, it will show as being credited on
your invoice.”
8. Overcoming weaknesses
• Tying the Quoting process in ensures that everyone involved knows what
the customer expects
• Mobile devices allow schedule changes and last-minute requests to be
communicated to drivers quickly
• Accurate records of work performed provides an clear picture during
billing and settlements
• Data is ready to generate invoices so they can be sent out quickly
Quote Schedule Dispatch Work Invoice
Repeat Customer
9. Benefits
• Save time at every point in the dispatching process
• Better communication across the organization
• Eliminate hand-written paperwork
• Eliminate time spent filing and ‘looking for’ orders
• Easily train or cross-train employees
• More data = better decisions
• Everyone is on the same page – Better
communication
10. Results – in numbers
Typical gains:
• Reductions in Overtime of 50%
• Reductions in Time from “Call Off” to Invoicing of
50%
• Increase in Truck Utilization of 50%
• Reduction in Outside Hauls of 50%
• Reduction in Fuel Expenses of 10 – 15%
• Reduction in Fleet size
11. Additional Features
• Reports
• Metrics and analytics dashboards
• Alerting
• Payroll Integration
• Fleet Maintenance
• eLog, HOS compliance
• Change management
• Training
12. Thanks for your attention!
Any questions?
Things to think about…
• In your current dispatching operation, what is the most
tedious part of the process?
• Where does miscommunication happen the most?
• If everyone involved ‘shared a brain’ what would be the
biggest benefit?