2. Creating Powerful IMC
Strategies: From Strategy
Statement to Synchronized
Tactics
Bonnie Harris
Founder, Wax Marketing
Adjunct Professor, WVU
Reed College of Media
@waxgirl333
4. DEFINITION OF IMC
A PLANNED USE OF DIFFERENT
PROMOTIONAL METHODS THAT ARE
RELEVANT TO THE AUDIENCE,
CONSISTENT AND REINFORCE EACH
OTHER.
@waxgirl333
12. Goal: Awareness
across industries
Mix: Cause
marketing, PR,
events, social
Results: nearly
100% positive
impressions
Results: Global
earned media
Feminist
Beer
14. STRATEGY FOCUS
• Awareness
• Seasonal
• Hyper-local
• Word of
mouth
• Call
• Loyalty
• ?
Each strategy should focus on
one stage of the buying cycle
26. REVIEW
• Behavior is more important than demographics
• Content acquisition behavior is key
• Create strategies across channels
• Link tactics to increase performance
@waxgirl333
Teaching IMC for PRSA for two years now
Currently working on a new online course specifically for communicators
Will be conducting this course in NYC at PRSA in september, if anyone is interested.
Why integration?
Results are so much better
40-50% email open rates
Much higher % of pitching gets results
Reach our kpis faster
Determine KPI’s faster (due to watching the audience.
We’ll start with a short definition of IMC, just to get everyone back on the same page. Then we’ll learn why behavior is so much more important than demographics. I’ll give you 5 takeaways throughout the presentation that you can start using right now as well as tell you some stories about the best IMC behavior targeting.
It may seem like a lot of information, but the most important thing to remember is that you don't have to do this top down.
You can insert little pieces of integration into any campaign.
Not multi channel marketing
Talk about the IMC report card
talk about getting information
demographics seem intrusive
behavior doesn't
and really the only reason we wanted demographics and psychographics was to predict behavior in the first place
journalists, writers and producers in particular will answer questions like:
- where did you get the infpiration for that story? - where do you like to read? when?
most result for the least amount of effort
insite software - site analytics, ceo post
review the influencers and journalists you want to reach and "lurk" on social media
finally, content acquisition behavior is key. if you think about behaivor in no other terms think about it this way
gartner - 85%
how can you create questions that will help you become more efficient at pitching
how can you learn the content acquisition behavior of your key targets
how many of you understand this ?
what is it?
customer experience/journey
holey grail - purchase to loyalt
feminst beer - good example of one voice
core strategy statement
7 times 7 ways
Cause marketing/IMC
65% of brazilian women felt they were not reprsented by ads
Raise awareness and combat inequality
Great example of how small budgets breed integration
Hybrid of guerilla marketing, digital marketing and PR
Diverse set of media
Cluttered product market
Global earned reach (fast company, huffpo, etc)
Captured global interest
Exanoke if high and low tech gets the best results
Strategy is the highway, it’s your direciotn
Tactics are the cars
Based on influence behavior
Across channels,
Consistent message throughout
Be creative – subaru
Synchronized in a sequence